Compare Ruddr Professional Services Automation and SuperOps

At a Glance
Ruddr Professional Services Automation
Ruddr Professional Services Automation
Star Rating
(338)4.6 out of 5
Market Segments
Small-Business (52.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $14.00 1 Billable User Per Month
Browse all 2 pricing plans
SuperOps
SuperOps
Star Rating
(130)4.5 out of 5
Market Segments
Small-Business (87.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Ruddr Professional Services Automation excels in user satisfaction, boasting a higher overall score compared to SuperOps. Users appreciate its streamlined interface and the simplicity of its features, making it a preferred choice for small businesses navigating a crowded market.
  • According to verified reviews, Ruddr's onboarding process is frequently highlighted as exceptional, with users noting that the support team goes above and beyond to assist during implementation. This contrasts with SuperOps, where users mention a clean interface but do not emphasize the onboarding experience as strongly.
  • Users say that Ruddr offers superior reporting features that help streamline insights for leadership teams, enhancing decision-making processes. In comparison, while SuperOps provides a modern design, some users feel it lacks the depth in reporting capabilities that Ruddr offers.
  • Reviewers mention that Ruddr's ease of use is a significant advantage, with a score reflecting its intuitive design. Users find it responsive and quick, which is crucial for daily operations. SuperOps, while also easy to use, has slightly lower ratings in this area, indicating room for improvement.
  • G2 reviewers highlight Ruddr's strong support quality, with a score that suggests users feel well-supported in their business operations. In contrast, SuperOps does receive praise for its quick support response times, but the overall sentiment leans towards Ruddr providing a more comprehensive support experience.
  • According to recent user feedback, Ruddr's functionality in project tracking and resource management is particularly well-received, with users noting its effectiveness in managing workflows. SuperOps, while offering robust endpoint management, seems to lag behind in these specific project management features.
Pricing
Entry-Level Pricing
Ruddr Professional Services Automation
Team Plan
Starting at $14.00
1 Billable User Per Month
Browse all 2 pricing plans
SuperOps
Standard - PSA Only
$79.00
Per Month
Browse all 4 pricing plans
Free Trial
Ruddr Professional Services Automation
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
9.1
257
8.7
113
Ease of Use
9.2
260
9.0
117
Ease of Setup
9.1
126
9.0
102
Ease of Admin
9.2
97
9.0
100
Quality of Support
9.6
200
9.4
112
Has the product been a good partner in doing business?
9.8
98
9.2
100
Product Direction (% positive)
9.0
235
9.7
113
Features by Category
IT Service Management (ITSM) ToolsHide 22 FeaturesShow 22 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Project Cost ManagementHide 3 FeaturesShow 3 Features
9.1
90
Not enough data
Cost Tracking
9.0
55
Not enough data
9.1
66
Not enough data
9.2
62
Not enough data
Remote Monitoring & Management (RMM)Hide 19 FeaturesShow 19 Features
Not enough data
8.7
95
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
92
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
8.9
93
Not enough data
Feature Not Available
Not enough data
8.1
82
Not enough data
8.8
86
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.0
92
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
107
Not enough data
Planning
9.3
82
Not enough data
9.2
80
Not enough data
9.1
77
Not enough data
Optimization
9.3
81
Not enough data
9.1
73
Not enough data
Feature Not Available
Not enough data
Unified Endpoint Management (UEM)Hide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.8
16
Functionality
Not enough data
8.0
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
16
Not enough data
7.7
16
Not enough data
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.9
87
Asset Inventory
Not enough data
8.8
83
Not enough data
8.3
78
Not enough data
7.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
39
Not enough data
7.3
38
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
81
Not enough data
8.3
77
Not enough data
7.5
62
Not enough data
7.6
74
Professional Services AutomationHide 35 FeaturesShow 35 Features
8.8
82
6.9
65
Customer Management
8.8
53
8.2
60
7.7
29
6.9
48
Feature Not Available
6.0
45
Feature Not Available
7.6
56
Project Management
9.0
60
7.2
55
9.2
66
7.1
56
9.2
48
7.4
48
9.1
52
7.7
50
Accounting
9.1
52
7.0
45
8.9
52
6.9
50
8.7
40
6.8
44
9.3
57
6.2
40
9.3
60
5.8
40
Portfolio Management
9.0
31
6.3
38
9.0
31
6.3
38
8.0
29
6.7
40
8.4
30
6.4
39
Analytics
8.8
45
5.9
39
8.5
58
7.4
52
8.6
45
7.0
44
Administration
8.9
45
7.4
59
9.0
38
7.7
53
9.2
47
7.6
50
Platform
8.9
31
7.1
42
8.9
29
7.5
38
9.4
62
8.3
58
8.0
24
7.3
52
Feature Not Available
4.0
36
Generative AI
Feature Not Available
6.1
29
Feature Not Available
6.3
29
Artificial Intelligence - Professional Services Automation
8.7
5
Not enough data
8.1
7
Not enough data
9.2
6
Not enough data
Agentic AI - Professional Services Automation
7.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Enterprise IT ManagementHide 18 FeaturesShow 18 Features
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
208
Not enough data
Time Tracking
9.4
197
Not enough data
9.4
196
Not enough data
9.1
168
Not enough data
Client Invoicing
9.0
109
Not enough data
8.5
92
Not enough data
9.0
112
Not enough data
Mobile Time Tracking
9.0
148
Not enough data
Administration
8.8
103
Not enough data
9.0
124
Not enough data
9.0
120
Not enough data
Feature Not Available
Not enough data
9.3
135
Not enough data
Platform
8.8
146
Not enough data
8.6
58
Not enough data
9.0
54
Not enough data
9.5
155
Not enough data
8.2
91
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Ruddr Professional Services Automation
Ruddr Professional Services Automation
SuperOps
SuperOps
Ruddr Professional Services Automation and SuperOps are categorized as Professional Services Automation
Reviews
Reviewers' Company Size
Ruddr Professional Services Automation
Ruddr Professional Services Automation
Small-Business(50 or fewer emp.)
52.6%
Mid-Market(51-1000 emp.)
44.3%
Enterprise(> 1000 emp.)
3.1%
SuperOps
SuperOps
Small-Business(50 or fewer emp.)
87.6%
Mid-Market(51-1000 emp.)
11.6%
Enterprise(> 1000 emp.)
0.8%
Reviewers' Industry
Ruddr Professional Services Automation
Ruddr Professional Services Automation
Information Technology and Services
21.1%
Marketing and Advertising
17.7%
Computer Software
14.4%
Management Consulting
10.4%
Consulting
9.2%
Other
27.2%
SuperOps
SuperOps
Information Technology and Services
45.7%
Computer & Network Security
23.3%
Computer Networking
5.4%
Education Management
3.1%
Consulting
2.3%
Other
20.2%
Alternatives
Ruddr Professional Services Automation
Ruddr Professional Services Automation Alternatives
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SuperOps
SuperOps Alternatives
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Syncro
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Discussions
Ruddr Professional Services Automation
Ruddr Professional Services Automation Discussions
What is Ruddr used for?
1 Comment
Rob P.
RP
Ruddr is a professional services automation (PSA) platform. Ruddr helps professional services companies deliver predictably strong performance. Ruddr...Read more
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SuperOps
SuperOps Discussions
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SuperOps has no discussions with answers