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Compare PagerDuty and SailPoint 
Featured Products
At a Glance
Market Segments
Mid-Market (43.3% of reviews)
Enterprise (80.6% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
No pricing available
PagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSailPoint
Star Rating
(147)4.5 out of 5
Market Segments
Enterprise (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SailPointPagerDuty vs SailPoint
When assessing the two solutions, reviewers found PagerDuty easier to use, set up, and administer. Reviewers also preferred doing business with PagerDuty overall.
- Reviewers felt that PagerDuty meets the needs of their business better than SailPoint.
- When comparing quality of ongoing product support, reviewers felt that PagerDuty is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SailPoint over PagerDuty.
Pricing
Entry-Level Pricing
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
SailPoint
No pricing availableFree Trial
PagerDuty
Free Trial is available
SailPoint
No trial information availableRatings
Meets Requirements
9.1
789
8.6
128
Ease of Use
8.6
796
8.4
130
Ease of Setup
8.3
422
7.9
114
Ease of Admin
8.5
409
8.3
103
Quality of Support
8.9
600
7.8
122
Has the product been a good partner in doing business?
8.9
347
8.7
102
Product Direction (% positive)
8.4
786
9.2
124
Features by Category
User on/off Boarding
Not enough data
8.0
42
|
Verified
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
7.4
38
|
Verified
Not enough data
8.8
39
|
Verified
Not enough data
8.1
44
|
Verified
User Maintenance
Not enough data
7.2
37
|
Verified
Not enough data
7.4
38
|
Verified
Not enough data
7.8
37
|
Verified
Governance
Not enough data
6.8
37
|
Verified
Not enough data
7.8
40
|
Verified
Administration
Not enough data
7.4
43
|
Verified
Not enough data
6.1
31
|
Verified
Not enough data
6.9
42
|
Verified
Not enough data
7.2
40
|
Verified
Automation
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Not enough data
Administration
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Not enough data
Functionality
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.1
8
Not enough data
6.7
9
Not enough data
7.1
8
Not enough data
6.7
5
Authentication
Not enough data
8.0
9
Not enough data
5.2
8
Not enough data
5.3
5
Not enough data
Not enough data
User Experience
Not enough data
7.3
10
Not enough data
6.3
9
Not enough data
6.0
5
Monitoring
9.2
151
|
Verified
Not enough data
9.5
168
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Not enough data
Management Tools
9.2
155
|
Verified
Not enough data
9.1
183
Not enough data
9.0
173
|
Verified
Not enough data
Generative AI
8.0
42
Not enough data
8.1
42
Not enough data
Agentic AI - Incident Management
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
Functionality
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Not enough data
Issue Resolution
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Not enough data
Management
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sensitive Data Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
76
Not enough data
7.5
70
Not enough data
7.5
72
Not enough data
7.9
73
Not enough data
8.0
70
Not enough data
7.3
70
Type
Not enough data
8.6
67
Not enough data
8.1
61
Reporting
Not enough data
7.2
68
Not enough data
7.6
75
Not enough data
7.6
27
Not enough data
7.7
27
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
7.6
25
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.5
24
Not enough data
7.4
24
Generative AI - Identity and Access Management (IAM)
Not enough data
6.5
22
Not enough data
7.1
22
Not enough data
7.2
21
ServiceNow Apps
9.6
41
Not enough data
9.6
41
Not enough data
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
28
Not enough data
Agentic AI - IT Alerting
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Cloud Infrastructure Entitlement Management (CIEM)Hide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Access control - Cloud Infrastructure Entitlement Management (CIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring - Cloud Infrastructure Entitlement Management (CIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Auditing - Cloud Infrastructure Entitlement Management (CIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Automation Support - Runbook Automation
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Not enough data
Error Management - Runbook Automation
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
Customization - Runbook Automation
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Not enough data
Compliance and Reporting - Runbook Automation
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
Performance - Runbook Automation
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PagerDuty and SailPoint share no categories
Unique Categories
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Incident Management, IT Alerting, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SailPoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Financial Services
18.0%
Information Technology and Services
11.5%
Hospital & Health Care
10.8%
Accounting
6.5%
Banking
5.8%
Other
47.5%
Alternatives
Discussions
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
What is SailPoint used for?
2 Comments
PK
SailPoint is a company implemented products for Identity and Access Management solutions for organizations. It has both Enterprise and Cloud solutions such...Read more
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