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Compare Outreach and monday CRM 
Featured Products
At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (79.1% of reviews)
Entry-Level Pricing
Contact Us
$12.00 Per Month
Outreach
Star Rating
(3,523)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreachmonday CRM
Star Rating
(1,098)4.6 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that monday CRM excels in ease of setup, with users highlighting how quickly they were able to get their CRM operational, often within just a few hours. This contrasts with Outreach, where users have noted some challenges in configuration and setup.
- Users say that monday CRM's no-code automations make it particularly user-friendly, allowing teams to create campaign flows independently without needing technical assistance. In comparison, Outreach's automation features, while powerful, may require more technical know-how to fully leverage.
- Reviewers mention that Outreach shines in sales analytics and reporting capabilities, with many praising its ability to provide detailed insights that help in decision-making. Users appreciate the comprehensive workflow tools that streamline multichannel outreach, which is a standout feature compared to monday CRM.
- According to verified reviews, monday CRM is favored for its campaign management features, particularly the use of campaign boards that simplify tracking each stage of execution. Outreach, while effective, does not offer the same level of visual management for campaigns.
- G2 reviewers highlight that Outreach has a strong focus on email tracking and engagement metrics, with features that allow for detailed logging of interactions with prospects. This is a key advantage for sales teams looking to optimize their outreach efforts, whereas monday CRM's email tools are seen as more basic.
- Users report that both platforms provide solid customer support, but monday CRM edges out slightly with a higher satisfaction rating. Users appreciate the responsive support from monday CRM, which is crucial for teams needing quick assistance during their day-to-day operations.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Outreach
No trial information availablemonday CRM
Free Trial is available
Ratings
Meets Requirements
8.7
2,668
8.6
789
Ease of Use
8.3
2,684
8.9
836
Ease of Setup
7.7
847
8.5
626
Ease of Admin
7.8
774
8.9
462
Quality of Support
8.3
2,423
8.5
701
Has the product been a good partner in doing business?
8.5
760
8.9
456
Product Direction (% positive)
8.5
2,498
9.3
767
Features by Category
Sales Force Automation
Not enough data
8.5
540
Not enough data
7.8
469
Not enough data
8.6
543
Not enough data
8.8
572
Not enough data
7.6
441
Not enough data
8.3
491
Not enough data
7.7
445
Not enough data
7.5
448
Not enough data
7.9
475
Marketing Automation
Not enough data
7.5
461
Not enough data
7.7
456
Not enough data
8.6
529
Not enough data
7.5
432
Customer Support
Not enough data
8.2
470
Not enough data
7.8
408
Not enough data
8.2
433
Not enough data
7.0
392
Not enough data
7.8
446
Reporting & Analytics
Not enough data
8.2
506
Not enough data
8.7
558
Not enough data
8.0
462
Mobile & Social
Not enough data
7.8
379
Not enough data
7.2
343
Not enough data
7.7
469
Platform
Not enough data
8.8
516
Not enough data
8.7
508
Not enough data
8.6
516
Not enough data
8.1
437
Not enough data
7.6
387
Not enough data
8.0
471
Not enough data
8.5
501
Not enough data
7.8
433
Integration
Not enough data
8.2
468
Not enough data
7.9
416
Not enough data
8.0
407
Generative AI
Not enough data
7.1
312
Agentic AI - CRM
Not enough data
7.3
60
Not enough data
7.5
60
Not enough data
7.4
57
Not enough data
7.3
59
Not enough data
7.2
59
Not enough data
7.3
59
Not enough data
7.1
59
Lead Facilitation
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Not enough data
Organization
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Not enough data
Performance Analysis
7.4
38
Not enough data
8.3
41
Not enough data
Sales Analysis
7.3
37
Not enough data
7.8
38
Not enough data
Generative AI
7.9
25
Not enough data
7.6
24
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
8.7
1007
|
Verified
Not enough data
9.1
1056
|
Verified
Not enough data
8.4
867
|
Verified
Not enough data
8.2
795
|
Verified
Not enough data
8.5
1006
|
Verified
Not enough data
8.6
399
Not enough data
8.2
347
Not enough data
Repeatability and Reportability
8.3
860
|
Verified
Not enough data
8.6
943
|
Verified
Not enough data
8.5
924
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
Not enough data
AI and Automation
7.8
338
Not enough data
7.3
307
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
290
Not enough data
Generative AI
6.7
138
Not enough data
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.1
25
Not enough data
7.5
25
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.1
29
Not enough data
7.0
29
Not enough data
6.8
28
Incentives
7.5
193
7.3
215
8.2
234
|
Verified
7.7
231
6.9
165
|
Verified
7.5
209
8.3
245
|
Verified
7.8
221
Personalization
8.3
263
|
Verified
8.2
258
7.8
270
|
Verified
8.2
245
8.2
322
|
Verified
8.9
274
8.1
227
|
Verified
8.6
246
Administrative
8.7
306
|
Verified
8.1
253
8.4
258
|
Verified
8.2
245
8.5
264
7.8
199
Agentic AI - Email Tracking
7.3
16
7.4
24
7.1
17
7.6
24
7.9
17
7.6
24
6.4
16
7.0
24
6.4
16
6.9
24
6.3
16
6.9
24
6.5
16
7.3
24
Analytics
8.8
1439
8.1
167
8.4
1379
7.9
143
Feature Not Available
Feature Not Available
Customizations
8.8
1406
8.2
186
8.9
1431
8.2
94
8.5
1405
8.5
190
8.3
1056
7.9
88
9.0
1448
8.2
185
Generative AI
6.8
162
7.4
132
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Not enough data
Predictive Analytics
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Not enough data
Sales Management
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and monday CRM are categorized as Email Tracking and Sales Performance Management
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, Sales Analytics, and AI SDRs
monday CRM is categorized as CRM
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.2%
Marketing and Advertising
12.5%
Information Technology and Services
7.8%
Construction
4.7%
Computer Software
4.6%
Real Estate
3.8%
Other
66.7%
Alternatives
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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