1. [Home](https://www.g2.com/) 2. ... 3. [CRM Software](https://www.g2.com/categories/crm) 4. [monday CRM Discussions](https://www.g2.com/products/monday-crm/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "Product Avatar Image") ![Reward for good monday CRM reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good monday CRM reviews") ](/products/monday-crm/reviews) [ monday CRM ](/products/monday-crm/reviews) (1,176)4.6/5 The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you. AI sales agents identify and qualify leads, the AI Notetaker summarizes calls and suggests next steps, and automations handle updates, follow-ups, and data entry, reducing manual work across the board. From pipelines and dashboards to emails, docs, and customer conversations, your entire revenue process runs on one unified platform. Sellers get clarity to close, and leaders get the real-time insights they need to forecast with confidence. And with monday campaigns, marketing and sales teams can plan, launch, and optimize branded email campaigns directly from their CRM without the need for integrations or extra tools. Key features Simple no-code setup Custom dashboards and reporting AI sales agents AI Notetaker Deal insights and prioritization No-code automations Sequences and mass emails monday campaigns Shared inbox Mobile app Lead enrichment Quotes and invoices 500+ integrations Show More * * * ### 73.0 Nps Score Already have monday CRM? ### All monday CRM Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is monday sales CRM used for? ](/discussions/what-is-monday-sales-crm-used-for) What is monday sales CRM used for? [ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.&title=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Bhoomika P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bhoomika P.") BP Loading... [Bhoomika P.](https://www.g2.com/users/c7977203-a1bc-4cd7-843c-4bfaaf3b22ea "Bhoomika P.") • 6 months ago More Options - [ # test - monday ](/discussions/test-monday) test [ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software)[ CRM Software ](https://www.g2.com/tags/crm-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.&title=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 4 years ago More Options - [ # H ](/discussions/monday-sales-crm-h) How can we send out mass mailings directly from monday? [ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Sales Enablement Software ](https://www.g2.com/tags/sales-enablement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software) [ CRM Software ](https://www.g2.com/tags/crm-software)[ Sales Enablement Software Questions ](https://www.g2.com/topics/sales-enablement) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.&title=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") A8 Loading... [aff2eea9004445fd0888fbb456740065d17853fd 8.](https://www.g2.com/users/783a2fa9-6e59-42a4-8642-bb3f9e032a34 "aff2eea9004445fd0888fbb456740065d17853fd 8.") • almost 4 years ago More Options - [ # Can I use Monday.com to set-up an online application or a questionnaire for my external clients? ](/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) Integrate client responses directly into Monday.com boards. [ Sales Platforms Software ](https://www.g2.com/tags/sales-platforms-software)[ Sales Enablement Software ](https://www.g2.com/tags/sales-enablement-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ Sales Performance Management Software ](https://www.g2.com/tags/sales-performance-management-software) [ CRM Software ](https://www.g2.com/tags/crm-software)[ Sales Enablement Software Questions ](https://www.g2.com/topics/sales-enablement) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.&title=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=monday+CRM+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=monday+CRM+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%0aAsk+monday+CRM+questions+and+get+answers+from+expert+users+in+our+monday+CRM+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/monday-crm/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c3cb6afa6d92fd27b38fff17fda2117/monday-crm.png "Product Avatar Image") ### Have you used monday CRM before? Answer a few questions to help the monday CRM community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fmonday-crm%2Fdiscuss%3Fsmall_ask%3Dmonday-crm) No ## Top Contributors in monday CRM 1 A8 Loading... ### [aff2eea9004445fd0888fbb456740065d17853fd 8.](https://www.g2.com/users/783a2fa9-6e59-42a4-8642-bb3f9e032a34 "aff2eea9004445fd0888fbb456740065d17853fd 8.") 1 pt 2 MY Loading... ### [Michael Y.](https://www.g2.com/users/fe9deaee-2e64-4ba5-aafe-1247ad7feebc "Michael Y.") Principal 1 pt 3 WK Loading... ### [Wolfgang K.](https://www.g2.com/users/20929b86-01f7-4a8f-a78d-f9fa50c15ae2 "Wolfgang K.") Geschäftsführer Handels- und Produktionsbetrieb 1 pt 4 ![P K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "P K.") PK Loading... ### [P K.](https://www.g2.com/users/8af9b000-6609-4ec2-93b1-2e27970187b6 "P K.") Case Manager 1 pt 5 ![Roji Kurian I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Roji Kurian I.") RI Loading... ### [Roji Kurian I.](https://www.g2.com/users/rojikurianissac "Roji Kurian I.") UI UX Designer 1 pt