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Compare Otter.ai and Workshop 
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At a Glance
Market Segments
Small-Business (73.8% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
Free 1 User
Starting at $3,000.00 Per Year
Otter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansWorkshop
Star Rating
(129)4.7 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $3,000.00 Per Year
Free Trial is available
Browse all 3 pricing plansOtter.ai vs Workshop
When assessing the two solutions, reviewers found Workshop easier to use and administer. Reviewers also felt that Workshop was easier to do business with overall. However reviewers felt that the products are equally easy to set up.
- Reviewers felt that Workshop meets the needs of their business better than Otter.ai.
- When comparing quality of ongoing product support, reviewers felt that Workshop is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Workshop over Otter.ai.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Workshop
Essential
Starting at $3,000.00
Per Year
Start with an engaging, effective internal comms platform
- Drag-and-drop email builder
- Unlimited templates
- Track opens, clicks, read time, & more
Free Trial
Otter.ai
Free Trial is available
Workshop
Free Trial is available
Ratings
Meets Requirements
8.7
372
8.9
113
Ease of Use
9.0
377
9.1
116
Ease of Setup
9.0
271
9.0
90
Ease of Admin
8.6
88
9.4
59
Quality of Support
8.4
238
9.4
103
Has the product been a good partner in doing business?
8.6
81
9.8
59
Product Direction (% positive)
8.8
361
9.7
112
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Not enough data
Agent Performance Management
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Not enough data
Generative AI
8.7
78
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
Not enough data
8.0
195
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
7.1
22
Not enough data
7.1
22
Not enough data
6.8
22
Not enough data
8.9
22
Not enough data
Feature Not Available
Not enough data
7.8
23
Communication Features - Frontline Worker Communication Platforms
Not enough data
6.6
22
Not enough data
5.2
22
Not enough data
9.4
22
Not enough data
9.0
22
Operations - Frontline Worker Communication Platforms
Not enough data
4.4
22
Not enough data
8.3
22
Not enough data
Feature Not Available
Not enough data
6.1
22
Agentic AI - Frontline Worker Communication Platforms
Not enough data
4.2
8
Not enough data
4.6
8
Not enough data
5.4
8
Not enough data
2.7
8
Not enough data
3.0
9
Newsletter Interface Features - Internal Newsletter Software
Not enough data
8.8
91
Not enough data
8.8
93
Not enough data
8.8
92
Newsletter Management Features - Internal Newsletter Software
Not enough data
8.0
93
Not enough data
8.8
92
Not enough data
9.0
92
Administrative Features - Internal Newsletter Software
Not enough data
9.0
91
Not enough data
8.9
92
Not enough data
8.9
91
Not enough data
8.6
91
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
62
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Workshop share no categories
Unique Categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Workshop is categorized as Frontline Worker Communication Platforms and Internal Newsletter Software
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workshop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Information Technology and Services
12.3%
Non-Profit Organization Management
7.4%
Staffing and Recruiting
5.7%
Hospital & Health Care
5.7%
Computer Software
4.9%
Other
63.9%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
What is Workshop used for?
1 Comment
JB
Workshop is used to create, send, manage, and measure your internal communication emails. You can create templates, custom distribution lists, and advanced...Read more
Workshop has no more discussions with answers
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