Introducing G2.ai, the future of software buying.Try now
Compare Otter.ai and Versational 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Spotlight.ai
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quil
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Fathom
Visit Website
At a Glance
Market Segments
Small-Business (73.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
Free 1 User
No pricing available
Otter.ai
Star Rating
(445)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansVersational
Star Rating
(11)5.0 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about VersationalSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in user satisfaction, boasting a significantly higher overall score compared to Versational. Users appreciate its seamless integration with platforms like Google Meet and Zoom, making it a preferred choice for note-taking and transcription during meetings.
- Users say that Otter.ai's ease of use is a standout feature, with many highlighting its intuitive interface and quick setup process. Reviewers mention that it allows them to follow up on meetings shortly after they end, which enhances productivity.
- According to verified reviews, Versational shines in providing valuable insights from conversations, particularly for sales teams. Users find it particularly useful for sharing direct buyer feedback with product teams, which helps in aligning product features with customer needs.
- Reviewers mention that while Versational has a higher star rating, it has significantly fewer reviews, which may limit the reliability of its overall performance assessment. In contrast, Otter.ai has a robust number of reviews, indicating a more established user base and consistent feedback.
- Users highlight that Otter.ai's meeting summaries are informative and detailed, making it a reliable tool for creating minutes of meetings. This feature is particularly appreciated by users who need to capture and share important information quickly.
- G2 reviewers note that Versational offers exceptional support and product direction, with users praising its responsiveness and the clarity of its updates. However, Otter.ai still maintains a solid support rating, indicating that both platforms are committed to assisting their users effectively.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Versational
No pricing availableFree Trial
Otter.ai
Free Trial is available
Versational
Free Trial is available
Ratings
Meets Requirements
8.7
374
9.5
7
Ease of Use
9.0
379
9.5
7
Ease of Setup
9.0
273
Not enough data
Ease of Admin
8.6
89
Not enough data
Quality of Support
8.4
240
10.0
6
Has the product been a good partner in doing business?
8.6
82
Not enough data
Product Direction (% positive)
8.8
363
10.0
6
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
Not enough data
8.3
88
9.3
5
8.5
86
Not enough data
7.5
22
Not enough data
Agent Performance Management
7.7
74
Not enough data
8.7
82
10.0
5
8.6
81
9.7
5
Generative AI
8.7
78
Not enough data
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
Not enough data
8.0
195
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Feature Not Available
7.9
175
Not enough data
Feature Not Available
Feature Not Available
Integration
7.9
156
Not enough data
7.6
52
Feature Not Available
8.3
168
Not enough data
7.8
149
Feature Not Available
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
178
Not enough data
8.0
175
Not enough data
8.4
176
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
174
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
63
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Versational are categorized as Transcription and Conversation Intelligence
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Versational is categorized as Meeting Management
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Versational
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Computer Software
11.4%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.1%
Marketing and Advertising
20.0%
Hospital & Health Care
20.0%
Biotechnology
20.0%
Telecommunications
10.0%
Management Consulting
10.0%
Other
20.0%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Versational has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
