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At a Glance
Market Segments
Small-Business (73.8% of reviews)
Small-Business (72.0% of reviews)
Entry-Level Pricing
Free 1 User
No pricing available
Otter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSpinach AI
Star Rating
(25)4.6 out of 5
Market Segments
Small-Business (72.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Spinach AISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Otter.ai excels in Automated Note-Taking with a score of 8.9, making it a preferred choice for those who prioritize capturing meeting details effortlessly. In contrast, Spinach AI, while offering similar features, scores lower in this area, indicating it may not be as effective for users who rely heavily on this functionality.
- Reviewers mention that Otter.ai's Speech-to-Text feature is highly rated at 8.8, providing accurate transcriptions that users find reliable. Spinach AI, however, has a lower score of 8.1, suggesting that users may experience less accuracy in transcription, which could impact their overall satisfaction.
- G2 users highlight that Spinach AI shines in Quality of Support, scoring 9.3 compared to Otter.ai's 8.5. This indicates that users may find Spinach AI more responsive and helpful when they encounter issues, which is a critical factor for businesses that require consistent support.
- Users on G2 report that Otter.ai offers superior Call Recording capabilities with a score of 9.1, which is essential for users needing to revisit conversations. Spinach AI's score of 9.3 in this area suggests it also performs well, but the difference in user experience may not be as pronounced.
- Reviewers mention that Otter.ai's Integrations score of 8.7 is a significant advantage, allowing seamless connectivity with other tools. In comparison, Spinach AI's score of 8.0 indicates it may have fewer integration options, which could limit its usability in diverse workflows.
- Users say that while both products offer AI Text Summarization, Otter.ai's score of 8.7 suggests a more robust feature set, helping users quickly digest meeting content. Spinach AI's score of 8.1 indicates it may not provide the same level of efficiency, which could be a drawback for users looking for quick insights.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Spinach AI
No pricing availableFree Trial
Otter.ai
Free Trial is available
Spinach AI
Free Trial is available
Ratings
Meets Requirements
8.7
372
8.6
22
Ease of Use
9.0
377
9.2
22
Ease of Setup
9.0
271
9.4
6
Ease of Admin
8.6
88
9.7
5
Quality of Support
8.4
238
9.3
21
Has the product been a good partner in doing business?
8.6
81
9.4
6
Product Direction (% positive)
8.8
361
8.9
22
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
9.3
9
8.3
88
8.5
9
8.5
86
7.9
8
7.5
22
6.5
9
Agent Performance Management
7.7
74
7.9
8
8.7
82
8.1
8
8.6
81
8.1
8
Generative AI
8.7
78
8.1
8
Agentic AI - Conversation Intelligence
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Not enough data
Voice
8.5
184
Not enough data
8.0
195
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
62
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Spinach AI are categorized as Transcription, Conversation Intelligence, Note-Taking Software, and AI Meeting Assistants
Unique Categories
Otter.ai is categorized as AI Note-Taking Software, Business Instant Messaging, AI Sales Assistant, and Voice Recognition
Spinach AI is categorized as Google Workspace Office Tools, Productivity Bots, and Meeting Management
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spinach AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Information Technology and Services
32.0%
Computer Software
24.0%
Non-Profit Organization Management
8.0%
Transportation/Trucking/Railroad
4.0%
Sports
4.0%
Other
28.0%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
Spinach AI has no discussions with answers
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