Introducing G2.ai, the future of software buying.Try now
Compare OnSolve Platform and PagerDuty 
Featured Products
At a Glance
Market Segments
Enterprise (60.0% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial 5 Users Per Month
OnSolve Platform
Star Rating
(15)4.4 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansPagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansOnSolve Platform vs PagerDuty
When assessing the two solutions, reviewers found OnSolve Platform easier to use and administer. However, reviewers felt that PagerDuty was easier to do business with overall. Finally, reviewers felt that the products are equally easy to set up.
- Reviewers felt that PagerDuty meets the needs of their business better than OnSolve Platform.
- When comparing quality of ongoing product support, reviewers felt that OnSolve Platform is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of PagerDuty over OnSolve Platform.
Pricing
Entry-Level Pricing
OnSolve Platform
Mass Notification
Contact Us
Whether it’s an emergency or day-to-day operations, effective communication is critical to maintaining business continuity and employee and public safety
- Two-Way Messaging
- Multiple Modalities
- Geo-Enabled Alerts
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
OnSolve Platform
No trial information availablePagerDuty
Free Trial is available
Ratings
Meets Requirements
8.7
13
9.1
789
Ease of Use
9.0
13
8.6
796
Ease of Setup
8.3
10
8.3
422
Ease of Admin
8.7
9
8.5
409
Quality of Support
9.0
10
8.9
600
Has the product been a good partner in doing business?
8.8
7
8.9
347
Product Direction (% positive)
7.1
12
8.4
786
Features by Category
Automation
Not enough data
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Administration
Not enough data
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Functionality
Not enough data
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
151
|
Verified
Not enough data
9.5
168
|
Verified
Not enough data
9.2
157
|
Verified
Not enough data
7.8
15
Management Tools
Not enough data
9.2
155
|
Verified
Not enough data
9.1
183
Not enough data
9.0
173
|
Verified
Generative AI
Not enough data
8.0
42
Not enough data
8.1
42
Agentic AI - Incident Management
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
8.5
9
Not enough data
8.7
9
Not enough data
8.3
9
Functionality
Not enough data
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Issue Resolution
Not enough data
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Management
Not enough data
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.6
41
Not enough data
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
9.7
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Administration
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Critical Event Management (CEM) PlatformsHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Emergency Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Emergency Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Feature Not Available
8.5
28
Agentic AI - IT Alerting
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Automation Support - Runbook Automation
Not enough data
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OnSolve Platform and PagerDuty are categorized as ServiceNow Store Apps and IT Alerting
Unique Categories
OnSolve Platform is categorized as Emergency Notification, Proactive Notification, and Critical Event Management (CEM) Platforms
PagerDuty is categorized as AIOps Platforms, Incident Management, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
OnSolve Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.3%
Hospital & Health Care
13.3%
Financial Services
13.3%
Transportation/Trucking/Railroad
6.7%
Security and Investigations
6.7%
Other
46.7%
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Alternatives
Discussions
What is OnSolve Critical Communications used for?
1 Comment
Official Response from OnSolve Platform
The OnSolve Platform is used for accurate emergency mass communications during a critical event. Read more
OnSolve Platform has no more discussions with answers
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
