# Natterbox vs Vonage Business Communications Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Vonage Business Communications excels in overall user satisfaction, reflected in its higher G2 Score of 73.53 compared to Natterbox&#39;s 43.17. Users appreciate the platform&#39;s **easy setup** for calling and messaging, along with its seamless integration with other tools.
- **Users say** that Natterbox shines in its administrative capabilities, particularly in managing call routings. Reviewers highlight how **quick adjustments** can be made in response to business needs, showcasing its flexibility and responsiveness.
- **According to verified reviews** , Vonage Business Communications offers superior call quality, with users noting that **high-quality calls** and instant text message delivery enhance their communication experience. This is a significant advantage for teams relying on effective communication.
- **Reviewers mention** that Natterbox&#39;s integration with Salesforce is a standout feature, providing a **seamless experience** that users find reliable and stable over time. This integration is particularly beneficial for organizations already using Salesforce for their operations.
- **G2 reviewers highlight** that while Vonage Business Communications has a strong focus on calling features, some users feel that its **texting capabilities** are lacking, indicating a potential area for improvement in meeting diverse communication needs.
- **Users report** that both platforms have their strengths in support, but Natterbox edges out with a higher quality of support rating. Reviewers appreciate the **collaborative approach** Natterbox takes in addressing feature requests, which fosters a positive relationship with users.



| | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 126 | 504 | 
| **Largest Market Segment** | Mid-Market (57.3% of reviews) | Small-Business (60.1% of reviews) | 
| **Entry Level Price** | Starting at $82.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Natterbox

Pros:
- Customer Support (14 reviews)
- Helpful (13 reviews)

Cons:
- Call Issues (4 reviews)
- Missing Features (4 reviews)

### Vonage Business Communications

Pros:
- Ease of Use (20 reviews)
- Reliability (10 reviews)

Cons:
- Texting Limitations (8 reviews)
- Call Drops (4 reviews)

---
## Ratings Comparison
| Rating | Natterbox | Vonage Business Communications | 
|---|---|---|
  | **Meets Requirements** | 8.6 (109 reviews) | 9.0 (405 reviews) | 
  | **Ease of Use** | 9.0 (111 reviews) | 9.0 (410 reviews) | 
  | **Ease of Setup** | 8.6 (90 reviews) | 8.7 (231 reviews) | 
  | **Ease of Admin** | 8.8 (80 reviews) | 8.8 (188 reviews) | 
  | **Quality of Support** | 9.0 (106 reviews) | 8.7 (393 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (79 reviews) | 8.9 (188 reviews) | 
  | **Product Direction (% positive)** | 9.2 (105 reviews) | 8.4 (400 reviews) | 

---
## Pricing

### Natterbox

#### Entry-Level Pricing

Plan: PRO

Price: Starting at $82.00 1 User Per Month

Description: Fully-featured voice solution for small to midsize contact centers and sales teams.

Key Features:
- Access to the Natterbox Platform
- Voice Channel Package
- IVR, Auto-attendant, &amp; Hunt Groups

[Browse all 4 editions](https://www.g2.com/products/natterbox/pricing)

#### Free Trial

No

### Vonage Business Communications

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | 8.4/10 | 15 |
| **Vonage Business Communications** | N/A | N/A |

#### Call Analytics

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Call Recording** | 9.7 (12 reviews) | Not enough data | 
| **Machine Learning** | 7.1 (7 reviews) | Not enough data | 
| **Call Analysis** | 9.1 (13 reviews) | Not enough data | 
| **Lead Qualification** | 8.6 (6 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Customer Scoring** | 7.7 (11 reviews) | Not enough data | 
| **Speech-to-Text** | 8.2 (13 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **AI Text Summarization** | 8.6 (6 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Contact Center Quality Assurance

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | 8.5/10 | 28 |
| **Vonage Business Communications** | N/A | N/A |

#### Quality Assurance

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Evaluation** | 8.9 (19 reviews) | Not enough data | 
| **Calibration** | 8.4 (18 reviews) | Not enough data | 
| **Reports** | 9.1 (25 reviews) | Not enough data | 

#### Engagement

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Feedback** | 9.0 (16 reviews) | Not enough data | 
| **Dashboards** | 9.2 (22 reviews) | Not enough data | 
| **Training** | 9.1 (21 reviews) | Not enough data | 

#### Performance

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Integrations** | 9.1 (23 reviews) | Not enough data | 
| **Compliance** | 8.8 (18 reviews) | Not enough data | 

#### Generative AI

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **AI Text Generation** | 6.5 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 6.7 (10 reviews) | Not enough data | 

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | 8.0/10 | 75 |
| **Vonage Business Communications** | N/A | N/A |

#### Channels

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Voice** | 8.7 (64 reviews) | Not enough data | 
| **Social** | 7.1 (43 reviews) | Not enough data | 
| **Web Chat** | 6.7 (39 reviews) | Not enough data | 
| **Mobile SMS** | 6.4 (39 reviews) | Not enough data | 
| **Email** | 7.0 (37 reviews) | Not enough data | 

#### Generative AI

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **AI Text-to-Speech** | 7.2 (26 reviews) | Not enough data | 

#### Functions

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Session Routing** | 8.4 (58 reviews) | Not enough data | 
| **Session Queuing** | 8.3 (57 reviews) | Not enough data | 
| **Concurrent Calling** | 8.0 (47 reviews) | Not enough data | 
| **Speech Analytics** | 7.9 (42 reviews) | Not enough data | 
| **Auto Dialer** | Feature Not Available | Not enough data | 
| **IVR** | 8.5 (56 reviews) | Not enough data | 
| **Inbound Screen Pop** | 8.3 (55 reviews) | Not enough data | 
| **Persistent Data** | 8.2 (43 reviews) | Not enough data | 

#### Agentic AI - Contact Center

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Administrative

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Session Summary Notes** | 8.6 (52 reviews) | Not enough data | 
| **Administrator Access** | 8.8 (63 reviews) | Not enough data | 
| **Reporting &amp; Dashboards** | 8.5 (65 reviews) | Not enough data | 
| **Session Recording** | 8.9 (56 reviews) | Not enough data | 
| **Agent Scheduling and Assignment** | 7.8 (46 reviews) | Not enough data | 

### Speech Analytics

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | N/A | N/A |
| **Vonage Business Communications** | N/A | N/A |

#### Generative AI

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | N/A | N/A |
| **Vonage Business Communications** | 8.7/10 | 12 |

#### Basic Communication - Cloud PBX

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Call Management** | Not enough data | 9.3 (10 reviews) | 
| **Communication Management** | Not enough data | 8.8 (10 reviews) | 
| **Scalability** | Not enough data | 8.3 (10 reviews) | 
| **Integrations** | Not enough data | 7.8 (9 reviews) | 
| **Mobile Accessibility** | Not enough data | 9.0 (10 reviews) | 
| **Accessibility** | Not enough data | 9.3 (10 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.7 (9 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.3 (9 reviews) | 
| **Support and Reliability** | Not enough data | 8.7 (10 reviews) | 
| **Automated attendant** | Not enough data | 8.9 (9 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | 7.8/10 | 37 |
| **Vonage Business Communications** | 8.6/10 | 337 |

#### Platform Basics - VoIP Providers

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.8 (13 reviews) | 
| **Call Management** | Not enough data | 8.5 (17 reviews) | 
| **Network monitoring** | Not enough data | 9.0 (13 reviews) | 
| **Integrations** | Not enough data | 8.7 (15 reviews) | 
| **Virtual PBX** | Not enough data | 7.9 (13 reviews) | 
| **SIP trunking services** | Not enough data | 7.8 (13 reviews) | 

#### Basic Communication

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Phone Calls** | 9.3 (37 reviews) | 9.3 (309 reviews) ✓ Verified | 
| **Video Calls** | 5.8 (13 reviews) | 8.3 (155 reviews) ✓ Verified | 
| **Instant Messaging** | 6.3 (21 reviews) | 8.9 (219 reviews) ✓ Verified | 
| **Screen Sharing** | 7.4 (14 reviews) | 8.5 (140 reviews) ✓ Verified | 
| **Conference Calls** | 7.9 (21 reviews) | 9.1 (223 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.6 (26 reviews) | 9.3 (258 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 8.5 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (9 reviews) | 

#### Access

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Software Pairing** | 8.1 (24 reviews) | 8.8 (174 reviews) | 
| **Browser Extension** | 8.1 (23 reviews) | 8.8 (184 reviews) ✓ Verified | 
| **Individual Download** | 7.3 (16 reviews) | 8.9 (206 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Hold Music** | 8.2 (26 reviews) | 8.6 (221 reviews) ✓ Verified | 
| **Automated Attendants** | 7.6 (19 reviews) | 8.9 (236 reviews) | 
| **VOiP Number** | 8.7 (26 reviews) | 9.3 (264 reviews) ✓ Verified | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | N/A | N/A |
| **Vonage Business Communications** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | 8.4/10 | 53 |
| **Vonage Business Communications** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Calling

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Record Calls** | 9.5 (50 reviews) | Not enough data | 
| **Generate Location** | 7.8 (42 reviews) | Not enough data | 
| **Call Types** | 9.2 (45 reviews) | Not enough data | 
| **Click-to-Call** | 9.3 (50 reviews) | Not enough data | 
| **Auto Dialer** | Feature Not Available | Not enough data | 

#### Contacts

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Personalization** | 8.4 (40 reviews) | Not enough data | 
| **Information Locater** | 7.7 (37 reviews) | Not enough data | 
| **Record Prospect Data** | 8.1 (34 reviews) | Not enough data | 

#### Insights

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Notes** | 8.9 (43 reviews) | Not enough data | 
| **Daily Summary** | 8.6 (46 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (44 reviews) | Not enough data | 
| **Automated Emails** | 7.6 (36 reviews) | Not enough data | 
| **Sorts Prospects** | 7.4 (34 reviews) | Not enough data | 
| **Automated Note Taking** | Not enough data | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | 7.7/10 | 19 |
| **Vonage Business Communications** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Coaching Materials** | Feature Not Available | Not enough data | 
| **Playbook Creation** | Feature Not Available | Not enough data | 
| **Video Record** | Feature Not Available | Not enough data | 

#### Feedback

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Review** | Feature Not Available | Not enough data | 
| **Scorecard** | 7.7 (14 reviews) | Not enough data | 
| **Coaching Card** | 7.1 (14 reviews) | Not enough data | 
| **Leaderboard** | 7.7 (14 reviews) | Not enough data | 
| **Real-Time Updates** | Feature Not Available | Not enough data | 
| **Notifications** | 7.7 (17 reviews) | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **AI Text Summarization** | 8.1 (8 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | N/A | N/A |
| **Vonage Business Communications** | 8.8/10 | 55 |

#### Agentic AI - UCaaS Platforms

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | 8.6 (30 reviews) | 
| **Native VoIP** | Not enough data | 8.9 (32 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | 9.0 (23 reviews) ✓ Verified | 

#### Features

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Voicemail to Email** | Not enough data | 9.2 (38 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Feature Not Available | 
| **File Sharing** | Not enough data | 8.0 (29 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | 9.0 (29 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.6 (23 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Feature Not Available | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | N/A | N/A |
| **Vonage Business Communications** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Natterbox** | N/A | N/A |
| **Vonage Business Communications** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Natterbox (8):** [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Contact Center Software](https://www.g2.com/categories/contact-center), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance), [Speech Analytics Software](https://www.g2.com/categories/speech-analytics), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)

**Unique to Vonage Business Communications (2):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Natterbox | Vonage Business Communications | 
|---|---|---|
| **Small-Business** | 31.5% | 60.1% | 
| **Mid-Market** | 57.3% | 33.1% | 
| **Enterprise** | 11.3% | 6.8% | 

### By Industry

#### Natterbox

- **Financial Services:** 15.3%
- **Staffing and Recruiting:** 7.3%
- **Manufacturing:** 6.5%
- **Leisure, Travel &amp; Tourism:** 6.5%
- **Computer Software:** 6.5%
- **Information Technology and Services:** 5.6%
- **Retail:** 3.2%
- **Non-Profit Organization Management:** 3.2%
- **Real Estate:** 2.4%
- **Computer &amp; Network Security:** 1.6%
- **Other:** 41.9%

#### Vonage Business Communications

- **Staffing and Recruiting:** 11.8%
- **Information Technology and Services:** 7.6%
- **Insurance:** 7.0%
- **Financial Services:** 4.4%
- **Real Estate:** 4.2%
- **Computer Software:** 3.8%
- **Facilities Services:** 3.4%
- **Law Practice:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Transportation/Trucking/Railroad:** 2.7%
- **Other:** 48.6%

---
## Alternatives

### Alternatives to Natterbox

- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1613 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2522 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1555 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13866 reviews)
- [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) — 4.1/5 stars (618 reviews)
- [Revenue.io](https://www.g2.com/products/revenue-io/reviews) — 4.7/5 stars (577 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6678 reviews)
- [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) — 4.3/5 stars (1730 reviews)

### Alternatives to Vonage Business Communications

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3582 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1403 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4195 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Mitel](https://www.g2.com/products/mitel/reviews) — 3.8/5 stars (235 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (931 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56483 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1613 reviews)

---
## Top Discussions

### Natterbox

- Title: [What is Salesforce voice?](https://www.g2.com/discussions/what-is-salesforce-voice) — 1 comment
  > **Top comment:** "Salesforce Voice allows companies to manage customer phone interactions from within the Salesforce platform "
- Title: [Issues with Not Connected calls report](https://www.g2.com/discussions/issues-with-not-connected-calls-report) — 1 comment, 1 upvote
  > **Top comment:** "Yes. We&#39;re going through this now. The reporting for this and the support we get from Nattertbox is absolute garbage. They are condescending and speak in IT..."
- Title: [Natterbox Competitors](https://www.g2.com/discussions/natterbox-competitors) — 1 comment, 1 upvote
  > **Top comment:** "Hi Mak if you are recruiting for us please reach to us directly to discuss."

### Vonage Business Communications

- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/vonage-business-communications-what-is-vonage-business-communications-used-for) — 2 comments
  > **Top comment:** "Vonage provide VOIP services."
- Title: [When will I be able to attach documents and pictures to SMS?](https://www.g2.com/discussions/34448-when-will-i-be-able-to-attach-documents-and-pictures-to-sms) — 2 comments, 1 upvote
  > **Top comment:** "MMS (pictures) is now available. Unsure on sending docs via SMS."
- Title: [What is Vonage Business Communications used for?](https://www.g2.com/discussions/what-is-vonage-business-communications-used-for) — 1 comment
  > **Top comment:** "VOIP"
- Title: [the](https://www.g2.com/discussions/35935-the) — 1 comment, 1 upvote
  > **Top comment:** "hey"
- Title: [i would like to use as personal at home  contact : ???](https://www.g2.com/discussions/31974-i-would-like-to-use-as-personal-at-home-contact) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for your interest in Vonage Business services. Please visit our website at https://www.vonage.com/business/contact/ for more information.  If you..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/natterbox-vs-vonage-business-communications)

