Compare Microsoft Teams and RingEX 
At a Glance
Market Segments
Enterprise (40.1% of reviews)
Small-Business (57.8% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$30.00 1 User Per Month
Microsoft Teams
Star Rating
(18,050)4.4 out of 5
Market Segments
Enterprise (40.1% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsRingEX
Star Rating
(1,317)4.2 out of 5
Market Segments
Small-Business (57.8% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a higher G2 Score compared to RingEX. Users appreciate its comprehensive suite of features, including seamless integration with other Microsoft products, which enhances collaboration and productivity.
- Users say that RingEX offers a highly customizable experience, particularly with its user profiles and robust admin portal. Reviewers highlight the clarity of call volume and the ease of communication through various channels like text, fax, and phone calls, making it a solid choice for small businesses.
- According to verified reviews, Microsoft Teams shines in its ease of setup and accessibility across devices. Users find it convenient to attach files like Excel spreadsheets directly in chats, which streamlines workflows and keeps teams organized.
- Reviewers mention that while RingEX provides excellent features for screen sharing and recording, it faces challenges in implementation speed compared to Microsoft Teams. Users have noted that Teams offers a more intuitive onboarding process, which can be crucial for teams needing to get up and running quickly.
- G2 reviewers highlight that Microsoft Teams is particularly effective for larger organizations, with its enterprise-level features and capabilities. Users appreciate the platform's ability to manage multiple projects and facilitate communication through group chats and notifications, making it a game-changer for remote work.
- Users report that RingEX's single and scalable system is beneficial for small businesses looking for a straightforward solution. However, they also note that it may not have the same level of market presence or extensive feature set as Microsoft Teams, which could limit its appeal for larger teams or enterprises.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Microsoft Teams
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.9
13,389
8.8
1,078
Ease of Use
8.8
13,586
8.6
1,094
Ease of Setup
9.0
4,006
8.2
676
Ease of Admin
8.6
2,169
8.3
596
Quality of Support
8.6
10,801
8.0
981
Has the product been a good partner in doing business?
8.8
2,147
8.3
584
Product Direction (% positive)
8.6
12,809
7.9
1,060
Features by Category
Documents
Not enough data
Feature Not Available
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Business Instant Messaging
8.9
8839
Not enough data
8.7
9071
Not enough data
8.4
8418
Not enough data
Business Instant Messaging
9.0
8357
Not enough data
8.9
8311
Not enough data
Business Instant Messaging
8.8
8089
Not enough data
8.8
8301
Not enough data
8.7
7305
Not enough data
Generative AI - Business Instant Messaging
8.2
1006
Not enough data
AI - Business Instant Messaging
8.0
981
Not enough data
8.3
975
Not enough data
8.0
968
Not enough data
8.1
965
Not enough data
Agentic AI - Business Instant Messaging
8.0
573
Not enough data
8.0
563
Not enough data
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
9.0
7915
|
Verified
9.1
253
9.1
5638
|
Verified
9.1
141
Feature Not Available
8.6
116
9.2
5938
|
Verified
8.9
140
Feature Not Available
9.1
122
Meeting Coordination
9.0
7502
|
Verified
8.8
243
8.9
6898
|
Verified
9.1
235
8.8
7121
|
Verified
8.9
223
8.9
5593
|
Verified
9.0
145
Software Type
8.8
7214
|
Verified
9.0
243
8.7
5267
|
Verified
9.0
143
9.1
5845
|
Verified
9.2
160
Agentic AI - Video Conferencing
7.8
665
8.3
13
7.9
664
8.5
12
7.8
651
8.3
12
Platform
Not enough data
Feature Not Available
Not enough data
9.0
235
Not enough data
8.7
220
Not enough data
9.1
230
Not enough data
8.7
219
Not enough data
8.5
211
Not enough data
8.7
217
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
219
Not enough data
8.6
213
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.1
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
223
Not enough data
8.6
221
Basic Communication - Cloud PBX
Not enough data
8.9
58
Not enough data
8.8
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
8.9
54
Platform Basics - VoIP Providers
Not enough data
8.4
92
Not enough data
8.8
107
Not enough data
8.3
86
Not enough data
8.0
94
Not enough data
8.0
83
Not enough data
8.1
81
Basic Communication
Not enough data
9.1
510
|
Verified
Not enough data
8.3
396
|
Verified
Not enough data
8.7
426
|
Verified
Not enough data
8.2
363
|
Verified
Not enough data
8.5
428
|
Verified
Not enough data
9.0
434
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
54
Not enough data
8.0
53
Not enough data
7.9
51
Access
Not enough data
8.2
379
|
Verified
Not enough data
8.3
394
|
Verified
Not enough data
8.6
426
Advanced Features
Not enough data
8.3
443
Not enough data
8.4
404
|
Verified
Not enough data
9.0
464
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Feature Not Available
Not enough data
8.7
51
|
Verified
Not enough data
8.1
17
Features
Not enough data
8.8
55
|
Verified
Not enough data
Feature Not Available
Not enough data
8.6
52
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Action Item Detection - AI Note-taking Software
8.5
109
Not enough data
8.7
116
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
114
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
111
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
107
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
111
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
107
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
101
Not enough data
Speaker Identification - AI Note-taking Software
8.6
110
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and RingEX are categorized as Video Conferencing
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.5%
Marketing and Advertising
3.5%
Other
62.8%
Computer Software
9.5%
Insurance
5.3%
Information Technology and Services
5.2%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.4%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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