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Compare Microsoft Teams and RingEX 
Featured Products
At a Glance
Market Segments
Enterprise (40.3% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
$4.80 1 User Per Month
$30.00 1 User Per Month
Microsoft Teams
Star Rating
(17,577)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft TeamsRingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to RingEX. Users appreciate the seamless integration of chat, video calls, and file sharing, which makes collaboration straightforward and efficient.
- Users say that RingEX offers a user-friendly experience, particularly for small businesses. Reviewers highlight the ease of setting up features like call forwarding and voicemail greetings, making it a practical choice for teams looking for straightforward communication tools.
- According to verified reviews, Microsoft Teams shines in its implementation process, with many users noting that everything is conveniently located in one platform. This integration helps reduce the need to switch between different applications, enhancing productivity.
- Reviewers mention that while RingEX provides solid customer support, with users praising the helpfulness of their phone and online support, Microsoft Teams also receives high marks for its support quality, making both platforms reliable in this regard.
- G2 reviewers highlight that Microsoft Teams is particularly effective for larger organizations, as it caters well to enterprise needs, while RingEX is more tailored for small businesses. This distinction can influence which platform is better suited for your specific organizational size and requirements.
- Users report that RingEX's mobile app is well-received, with many finding it easy to use without assistance. In contrast, while Microsoft Teams also offers a mobile experience, some users feel it could be more intuitive, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
- Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud.
- Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients.
- Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration.
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Microsoft Teams
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.9
13,073
8.8
1,047
Ease of Use
8.8
13,246
8.6
1,062
Ease of Setup
9.0
3,691
8.2
648
Ease of Admin
8.6
2,034
8.3
568
Quality of Support
8.6
10,521
8.0
950
Has the product been a good partner in doing business?
8.8
2,008
8.3
558
Product Direction (% positive)
8.6
12,503
7.9
1,029
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Business Instant Messaging
8.9
8737
Not enough data
8.7
8992
Not enough data
8.4
8363
Not enough data
Business Instant Messaging
9.0
8287
Not enough data
8.9
8226
Not enough data
Business Instant Messaging
8.8
8029
Not enough data
8.8
8257
Not enough data
8.7
7243
Not enough data
Generative AI - Business Instant Messaging
8.2
983
Not enough data
AI - Business Instant Messaging
8.0
963
Not enough data
8.3
961
Not enough data
7.9
951
Not enough data
8.0
951
Not enough data
Agentic AI - Business Instant Messaging
7.9
555
Not enough data
8.0
550
Not enough data
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Collaboration Tools
9.0
7810
|
Verified
9.1
256
9.1
5576
|
Verified
9.1
144
Feature Not Available
8.7
119
9.2
5757
|
Verified
8.9
142
Feature Not Available
9.1
125
Meeting Coordination
9.0
7365
|
Verified
8.8
245
8.9
6828
|
Verified
9.1
238
8.8
7075
|
Verified
8.9
226
8.9
5541
|
Verified
9.1
148
Software Type
8.8
7136
|
Verified
9.0
245
8.7
5229
|
Verified
9.1
146
9.1
5776
|
Verified
9.2
162
Agentic AI - Video Conferencing
7.8
645
8.6
16
7.8
640
8.8
15
7.8
637
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
222
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
92
Not enough data
9.0
100
Not enough data
8.4
89
Not enough data
8.3
91
Not enough data
8.0
86
Not enough data
8.2
84
Basic Communication
Not enough data
9.0
496
|
Verified
Not enough data
8.3
395
|
Verified
Not enough data
8.7
422
|
Verified
Not enough data
8.2
366
|
Verified
Not enough data
8.5
430
|
Verified
Not enough data
9.0
437
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
57
Not enough data
8.2
57
Not enough data
8.1
57
Not enough data
8.1
55
Access
Not enough data
8.2
383
|
Verified
Not enough data
8.4
398
|
Verified
Not enough data
8.6
425
Advanced Features
Not enough data
8.3
445
Not enough data
8.4
407
|
Verified
Not enough data
9.1
464
|
Verified
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Action Item Detection - AI Note-taking Software
8.5
107
Not enough data
8.7
112
Not enough data
Automatic Transcription - AI Note-taking Software
8.6
111
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.6
108
Not enough data
Language & Accent Support - AI Note-taking Software
8.1
105
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.2
110
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.7
105
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
100
Not enough data
Speaker Identification - AI Note-taking Software
8.6
107
Not enough data
Categories
Categories
Shared Categories
Microsoft Teams and RingEX are categorized as Video Conferencing
Unique Categories
Microsoft Teams is categorized as Business Instant Messaging and AI Note-Taking Software
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, VoIP Providers, Call Center Infrastructure (CCI), and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Microsoft Teams
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Discussions
What software do you need for Microsoft teams?
17 Comments
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
DB
Chat, video conferencing, team collaboration.Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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