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At a Glance
Market Segments
Enterprise (52.3% of reviews)
Mid-Market (47.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseM-Files
Star Rating
(284)4.4 out of 5
Market Segments
Mid-Market (47.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about M-FilesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that M-Files excels in File Type Support with a score of 9.3, allowing for a wider range of document formats compared to OnBase's 8.6. Reviewers mention that this flexibility is crucial for organizations dealing with diverse file types.
- Reviewers mention that M-Files offers superior Ease of Setup with a score of 8.4, while OnBase trails behind at 7.6. Users appreciate M-Files' straightforward installation process, which minimizes downtime during deployment.
- Users on G2 highlight M-Files' strong performance in Mobile Apps, scoring 8.7 compared to OnBase's 7.0. Reviewers say that M-Files' mobile functionality allows for better access to documents on-the-go, enhancing productivity for remote teams.
- Reviewers mention that both products score equally in Records Management at 9.0, but users say OnBase shines in Process Automation with a score of 9.1, indicating its robust capabilities in automating workflows, which is a significant advantage for enterprise users.
- Users report that M-Files leads in Search functionality with a score of 9.2, while OnBase scores 8.6. Reviewers mention that M-Files' advanced search features make it easier to locate documents quickly, which is essential for efficiency in daily operations.
- G2 users highlight that M-Files outperforms OnBase in Collaboration with a score of 8.8 versus 8.2. Reviewers say that M-Files' collaborative tools facilitate better teamwork and document sharing, which is vital for organizations with multiple stakeholders.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableFree Trial
Hyland OnBase
Free Trial is available
M-Files
Free Trial is available
Ratings
Meets Requirements
8.8
166
8.9
231
Ease of Use
8.3
288
8.6
233
Ease of Setup
7.6
200
8.3
192
Ease of Admin
8.1
90
7.7
87
Quality of Support
8.3
148
8.6
222
Has the product been a good partner in doing business?
8.9
88
8.4
86
Product Direction (% positive)
8.0
160
8.9
226
Features by Category
File Management
Not enough data
9.5
42
Not enough data
9.2
41
Not enough data
9.6
43
Not enough data
9.6
43
Not enough data
8.7
41
Agentic AI - Cloud Content Collaboration
Not enough data
8.6
6
Not enough data
8.3
7
Not enough data
8.6
7
Collaboration
Not enough data
9.3
41
Not enough data
9.4
42
Not enough data
9.2
41
Not enough data
9.3
43
Administration
Not enough data
9.2
41
Not enough data
9.3
40
Not enough data
9.1
43
Not enough data
8.7
40
Not enough data
9.0
40
Not enough data
9.3
41
Platform
Not enough data
9.4
39
Not enough data
9.4
38
Not enough data
9.3
36
Not enough data
9.2
33
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.2
69
Not enough data
9.1
66
Not enough data
9.0
66
Not enough data
8.8
70
Management
Not enough data
9.1
68
Not enough data
8.9
65
Not enough data
9.2
67
Generative AI
Not enough data
8.7
62
Agentic AI - Workflow Management
Not enough data
9.4
18
Not enough data
9.3
19
Not enough data
9.3
18
Not enough data
9.1
19
Not enough data
9.4
19
Not enough data
9.3
20
Not enough data
9.3
20
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
9.4
34
Not enough data
9.2
30
Not enough data
9.3
28
Dashboards
Not enough data
8.4
30
Not enough data
8.6
30
Not enough data
8.7
30
Not enough data
8.6
31
Collaboration
Not enough data
9.3
32
Not enough data
8.6
29
Not enough data
9.0
33
Not enough data
9.3
28
Security
Not enough data
9.1
29
Not enough data
8.6
25
Not enough data
9.4
30
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Management and Discovery - IT Documentation
Not enough data
9.1
57
Not enough data
9.3
54
Not enough data
9.4
54
Operations - IT Documentation
Not enough data
9.2
53
Not enough data
8.8
52
Not enough data
9.4
56
Agentic AI - Enterprise Content Management (ECM)
Not enough data
8.7
34
Not enough data
9.0
32
Not enough data
9.0
33
File Management
8.6
89
9.2
148
8.8
73
9.2
149
8.5
68
8.5
112
8.8
68
9.2
132
8.2
72
8.7
135
8.4
67
8.6
127
8.4
70
8.3
111
8.0
62
8.4
106
8.2
58
8.5
116
8.6
91
9.1
148
8.3
74
8.8
132
7.0
41
8.6
115
Workflow
9.1
83
8.8
135
8.7
74
8.7
134
8.6
68
8.6
127
9.0
79
8.9
126
8.7
58
8.8
115
Platform
8.5
42
9.0
110
8.6
86
8.8
144
8.5
72
8.5
127
8.7
74
8.7
126
8.5
64
8.7
111
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and M-Files are categorized as Enterprise Content Management (ECM) and Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, and No-Code Development Platforms
M-Files is categorized as Engineering Document Management, Cloud Content Collaboration, Workflow Management, and IT Documentation
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Information Technology and Services
15.5%
Education Management
5.5%
Marketing and Advertising
5.0%
Construction
4.6%
Oil & Energy
4.2%
Other
65.1%
Alternatives
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What kind of companies use M-Files?
1 Comment
Official Response from M-Files
M-Files has customers in over 100 countries and range from organizations that just want to eliminate confusing folder structures to those companies with...Read more
Is M-Files 21 CFR Part 11 compliant?
1 Comment
Official Response from M-Files
M-Files enables organizations to comply with FDA 21 CFR Part 11 regulations. An essential part of fulfilling these regulations is the use of revision and...Read more
Does M-Files provide an audit trail?
1 Comment
Official Response from M-Files
M-Files includes the following audit trail functionality:
- Recording of object-specific events, such as object addition, modification and deletion...Read more
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