Compare Hyland OnBase and M-Files 
At a Glance
Market Segments
Enterprise (52.3% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseM-Files
Star Rating
(275)4.4 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about M-FilesHyland OnBase vs M-Files
When assessing the two solutions, reviewers found M-Files easier to use and set up. However, Hyland OnBase is easier to administer. Reviewers also preferred doing business with Hyland OnBase overall.
- Hyland OnBase and M-Files both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that M-Files is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of M-Files over Hyland OnBase.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableFree Trial
Hyland OnBase
Free Trial is available
M-Files
Free Trial is available
Ratings
Meets Requirements
8.8
166
8.8
222
Ease of Use
8.3
288
8.5
223
Ease of Setup
7.6
200
8.2
182
Ease of Admin
8.1
91
7.7
88
Quality of Support
8.3
148
8.5
213
Has the product been a good partner in doing business?
8.9
89
8.4
87
Product Direction (% positive)
8.0
160
8.9
218
Features by Category
File Management
Not enough data
9.5
40
Not enough data
9.2
39
Not enough data
9.6
41
Not enough data
9.6
41
Not enough data
8.6
40
Agentic AI - Cloud Content Collaboration
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.6
6
Collaboration
Not enough data
9.3
39
Not enough data
9.4
40
Not enough data
9.2
39
Not enough data
9.3
41
Administration
Not enough data
9.1
39
Not enough data
9.3
38
Not enough data
9.1
41
Not enough data
8.7
38
Not enough data
8.9
38
Not enough data
9.4
39
Platform
Not enough data
9.4
38
Not enough data
9.4
36
Not enough data
9.3
34
Not enough data
9.3
32
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
9.1
61
Not enough data
9.1
58
Not enough data
9.0
58
Not enough data
8.7
62
Management
Not enough data
9.0
60
Not enough data
8.8
57
Not enough data
9.1
60
Generative AI
Not enough data
8.5
54
Agentic AI - Workflow Management
Not enough data
9.1
11
Not enough data
9.0
12
Not enough data
8.9
11
Not enough data
8.8
12
Not enough data
9.0
12
Not enough data
9.0
13
Not enough data
9.0
13
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
9.3
33
Not enough data
9.2
30
Not enough data
9.3
28
Dashboards
Not enough data
8.4
29
Not enough data
8.5
29
Not enough data
8.6
29
Not enough data
8.6
30
Collaboration
Not enough data
9.3
31
Not enough data
8.6
28
Not enough data
9.0
32
Not enough data
9.3
27
Security
Not enough data
9.0
28
Not enough data
8.8
24
Not enough data
9.4
29
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Management and Discovery - IT Documentation
Not enough data
9.1
56
Not enough data
9.2
53
Not enough data
9.4
53
Operations - IT Documentation
Not enough data
9.2
51
Not enough data
8.9
50
Not enough data
9.4
54
Agentic AI - Enterprise Content Management (ECM)
Not enough data
8.3
24
Not enough data
8.6
22
Not enough data
8.6
23
File Management
8.6
90
9.2
137
8.9
74
9.1
140
8.5
69
8.4
102
8.8
68
9.1
122
8.3
73
8.6
125
8.4
67
8.5
117
8.5
71
8.2
101
8.0
62
8.3
96
8.2
58
8.4
106
8.6
92
9.0
138
8.3
74
8.7
123
7.0
41
8.5
106
Workflow
9.1
84
8.7
125
8.7
74
8.5
124
8.6
68
8.5
117
9.0
80
8.8
117
8.7
58
8.7
105
Platform
8.5
42
8.9
100
8.6
86
8.8
134
8.5
73
8.4
117
8.7
75
8.6
116
8.5
64
8.5
102
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and M-Files are categorized as Enterprise Content Management (ECM) and Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, AP Automation, Business Process Management, and No-Code Development Platforms
M-Files is categorized as Engineering Document Management, Cloud Content Collaboration, Workflow Management, and IT Documentation
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
M-Files
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Hospital & Health Care
9.4%
Insurance
9.4%
Other
43.2%
Information Technology and Services
15.8%
Construction
4.8%
Marketing and Advertising
4.8%
Oil & Energy
4.8%
Computer Software
4.4%
Other
65.4%
Alternatives
Discussions
What is OnBase Document Management?
2 Comments
Official Response from Hyland OnBase
Hello,
Thank you for your question. OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,...Read more
What is OnBase used for?
1 Comment
Official Response from Hyland OnBase
OnBase empowers your organization to become more agile, efficient and effective. OnBase helps deliverer better customer and employee experiences through...Read more
Is OnBase a database?
1 Comment
Official Response from Hyland OnBase
Hello. Thank you for your question. OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of...Read more
Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before...Read more
How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most...Read more
What are you doing to cope with slow performance on large data sets and in the cloud?
1 Comment
AB
<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because...Read more
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