# Hyland OnBase vs M-Files Comparison

---
## Frequently Asked Questions

### What is the difference between Hyland OnBase vs M-Files?

Hyland OnBase and M-Files are both highly rated ECM platforms, but M-Files stands out for its metadata-driven organization and slightly higher Ease of Setup and Quality of Support scores, while Hyland OnBase is noted for its robust customization and workflow capabilities.

| [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | [M-Files](https://www.g2.com/products/m-files/reviews) |
| --- | --- |
| 4.4/5 (324 reviews) | 4.4/5 (273 reviews) |
| Enterprise | Mid-Market |
| 7.6 | 8.2 |
| 8.3 | 8.5 |
| Customization and workflow efficiency | Metadata-driven organization and ease of use |



### How do the pricing models of Hyland OnBase and M-Files compare?

M-Files is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Hyland OnBase.

- **Hyland OnBase:** In recent reviews, several reviewers mention rising costs and express concerns about value, especially as additional modules and features increase the total price.
- **M-Files:** Reviewers consistently describe M-Files as affordable and worth the price, with positive sentiment around its cost-effectiveness and the value delivered for document management and workflow automation.



### What are the best alternatives to Hyland OnBase and M-Files?

The top 3 alternatives to Hyland OnBase and M-Files are DocuWare, Laserfiche, and SharePoint.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) | 4.4/5 (324 reviews) | Enterprise | Costs continue to climb with additional modules | Customization and workflow efficiency |
| [M-Files](https://www.g2.com/products/m-files/reviews) | 4.4/5 (273 reviews) | Mid-Market | Affordable and worth the price | Metadata-driven organization and ease of use |
| [DocuWare](https://www.g2.com/products/docuware/reviews) | 4.4/5 (251 reviews) | Mid-Market | — | Document management and workflow automation |
| [Laserfiche](https://www.g2.com/products/laserfiche/reviews) | 4.7/5 (1247 reviews) | Mid-Market | — | Ease of use and powerful automation |



### Which Enterprise Content Management (ECM) features should I prioritize when comparing Hyland OnBase and M-Files?

Buyers comparing Hyland OnBase and M-Files should prioritize Search, Workflow Automation, Integration Capabilities, Customization, and Security.

- **Search:** M-Files has 31 all-time mentions for search functionality, while Hyland OnBase is frequently praised for document retrieval and search in recent reviews.
- **Workflow Automation:** Hyland OnBase has 21 all-time mentions for workflow management and 22 for workflow efficiency; M-Files has 30 all-time mentions for automation and 29 for efficiency.
- **Integration Capabilities:** Hyland OnBase has 21 all-time mentions for integrations, with Epic specifically cited; M-Files has 37 all-time mentions for integrations, with Microsoft 365 and Outlook highlighted.
- **Customization:** Hyland OnBase is cited 25 times for customization and 24 for customization options; M-Files is praised for its flexible metadata-driven structure and customizable workflows.
- **Security:** M-Files has 34 all-time mentions for security, while Hyland OnBase is frequently cited for secure document management in recent reviews.



### What are the pros and cons of Hyland OnBase vs M-Files?

Hyland OnBase's headline strength is its customization and workflow efficiency, while M-Files is most praised for its metadata-driven organization and ease of use.

- **Hyland OnBase strengths:** Customization (25 all-time mentions), workflow efficiency (22), automation (21), integrations (21), and robust document management (42).
- **Hyland OnBase trade-offs:** Missing features (31), update issues (24), learning curve (20), complexity (19), and variable customer support (21).
- **M-Files strengths:** Ease of use (93), metadata indexing (31), search functionality (31), integrations (37), automation (30), and security (34).
- **M-Files trade-offs:** Learning curve (32), training required (26), and some reviewers note the user interface can feel outdated or complex for new users.



### Is Hyland OnBase or M-Files better for small businesses?

M-Files is a better fit for small businesses, as it is most popular in the Mid-Market segment and is frequently praised for ease of use and affordability by small-business reviewers.

- **Hyland OnBase:** Largest segment is Enterprise; reviewers in smaller organizations mention a steep learning curve and complexity as trade-offs.
- **M-Files:** Largest segment is Mid-Market; small-business reviewers highlight ease of use, fast search, and value for money.



### Which Enterprise Content Management (ECM) platform has better integrations?

M-Files is favored by reviewers for integrations, with more frequent and diverse integration mentions than Hyland OnBase.

- **Hyland OnBase:** Integrates with Epic, with 6 all-time mentions; reviewers also note general integration capabilities.
- **M-Files:** Integrates with Microsoft 365 (3 all-time mentions) and Microsoft Outlook (2 all-time mentions); reviewers frequently cite integration with other business systems and highlight ease of connecting with existing tools.



### How do Hyland OnBase and M-Files compare on customer support?

M-Files and Hyland OnBase are rated nearly identically on Quality of Support, with M-Files at 8.5 and Hyland OnBase at 8.3, indicating parity.

- **Hyland OnBase:** Reviewers describe support as prompt and helpful, though some mention inconsistent experiences and a desire for more proactive assistance, especially for on-premise implementations.
- **M-Files:** Reviewers consistently praise the support team for responsiveness, expertise, and valuable guidance during setup and ongoing use.



### Which is easier to implement, Hyland OnBase or M-Files?

M-Files scores higher on Ease of Setup (8.2 vs. 7.6), indicating it is easier to implement than Hyland OnBase.

- **Hyland OnBase:** Reviewers note a steep learning curve and complexity during setup, but also mention that ample training is provided and implementation is manageable with support.
- **M-Files:** Reviewers highlight straightforward setup, especially for metadata-driven organization, and describe the implementation process as smooth with helpful support, though some mention an initial adjustment period for new users.



### Which product has better Search?

M-Files is the stronger product for Search, with more frequent and positive reviewer mentions and a higher Ease of Use score.

- **Hyland OnBase:** Ease of Use score: 8.3; reviewers praise document retrieval and search but also note limitations with full-text indexing.
- **M-Files:** Ease of Use score: 8.5; 31 all-time mentions for search functionality, with reviewers consistently highlighting fast, metadata-driven search as a core strength.



| | Hyland OnBase | M-Files | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 324 | 273 | 

---
## Top Pros & Cons

### Hyland OnBase

Pros:
- Ease of Use (31 reviews)
- Document Management (22 reviews)

Cons:
- Missing Features (17 reviews)
- Update Issues (12 reviews)

### M-Files

Pros:
- Ease of Use (93 reviews)
- Document Management (52 reviews)

Cons:
- Learning Curve (32 reviews)
- Training Required (26 reviews)

---
## Ratings Comparison
| Rating | Hyland OnBase | M-Files | 
|---|---|---|
  | **Meets Requirements** | 8.8 (165 reviews) | 8.8 (221 reviews) | 
  | **Ease of Use** | 8.3 (287 reviews) | 8.5 (222 reviews) | 
  | **Ease of Setup** | 7.6 (199 reviews) | 8.2 (181 reviews) | 
  | **Ease of Admin** | 8.1 (91 reviews) | 7.7 (87 reviews) | 
  | **Quality of Support** | 8.3 (148 reviews) | 8.5 (212 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (89 reviews) | 8.4 (86 reviews) | 
  | **Product Direction (% positive)** | 7.9 (159 reviews) | 8.9 (216 reviews) | 

---
## Pricing

### Hyland OnBase

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### M-Files

#### Entry-Level Pricing

Plan: Contact Vendor

Price: Contact Vendor for Pricing


[Learn more about M-Files](https://www.g2.com/products/m-files/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Document Management

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Corrective and Preventive Actions (CAPA)** | Not enough data | Not enough data | 
| **Document Lifecycle Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **For Legal Professionals** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Quality Control** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Multiple Format Support** | Not enough data | Not enough data | 
| **Change Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Revision History** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Document Generation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Access Expiration Management** | Not enough data | Not enough data | 
| **Optical Character Recognition** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Metadata Extraction** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Document Editing** | Not enough data | Not enough data | 
| **File Recovery** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **File Conversion** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Autosave** | Not enough data | Not enough data | 
| **For Engineering Documents** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Version Rollback** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Version Comparison** | Not enough data | Not enough data | 
| **Document Check-in/Check-out** | Not enough data | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 9.3/10 | 48 |

#### File Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Device Syncing** | Not enough data | 9.5 (40 reviews) | 
| **Web Interface** | Not enough data | 9.2 (40 reviews) | 
| **File Type Support** | Not enough data | 9.6 (41 reviews) | 
| **Search** | Not enough data | 9.5 (42 reviews) | 
| **Mobile Apps** | Not enough data | 8.6 (40 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.6 (6 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **File following** | Not enough data | 9.3 (39 reviews) | 
| **File Sharing** | Not enough data | 9.4 (40 reviews) | 
| **Simultaneously Editing** | Not enough data | 9.2 (39 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 9.3 (41 reviews) | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 

#### Administration

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **User and Role Management** | Not enough data | 9.1 (39 reviews) | 
| **Policies and Controls** | Not enough data | 9.3 (38 reviews) | 
| **Device Management** | Not enough data | 9.1 (41 reviews) | 
| **Storage Limits** | Not enough data | 8.7 (38 reviews) | 
| **Storage Zones** | Not enough data | 8.9 (38 reviews) | 
| **Security** | Not enough data | 9.4 (39 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 

#### Platform

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 9.4 (38 reviews) | 
| **Reporting and Auditing** | Not enough data | 9.4 (36 reviews) | 
| **System of Record Integration** | Not enough data | 9.3 (34 reviews) | 
| **APIs** | Not enough data | 9.3 (32 reviews) | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Audio/Video Conferencing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Task Planning** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 

### HR Service Delivery

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 9.3/10 | 14 |
| **M-Files** | N/A | N/A |

#### Customization

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Customization** | 9.5 (10 reviews) | Not enough data | 
| **HR Integrations** | 9.4 (8 reviews) | Not enough data | 

#### HR Content

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Knowledge Management** | 9.5 (7 reviews) | Not enough data | 
| **Content Delivery** | 9.3 (9 reviews) | Not enough data | 
| **Document Management** | 9.3 (10 reviews) | Not enough data | 

#### Logistics

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Security** | 9.2 (10 reviews) | Not enough data | 
| **Employee Portal** | 9.4 (8 reviews) | Not enough data | 
| **AI ** | 9.2 (8 reviews) | Not enough data | 

#### Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Ticketing Platform** | 9.0 (7 reviews) | Not enough data | 
| **Single Sign-On** | 9.3 (9 reviews) | Not enough data | 
| **Business Process Management** | 9.2 (8 reviews) | Not enough data | 
| **Self-Service** | 9.0 (7 reviews) | Not enough data | 
| **Dashboard & Reporting** | 9.1 (9 reviews) | Not enough data | 

#### Generative AI

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 8.9/10 | 73 |

#### Setup

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Activities** | Not enough data | 9.1 (60 reviews) | 
| **Flows** | Not enough data | 9.0 (57 reviews) | 
| **Dependencies** | Not enough data | 8.9 (57 reviews) | 
| **Notifications** | Not enough data | 8.7 (61 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 

#### Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Updates** | Not enough data | 9.0 (59 reviews) | 
| **Audit Trail** | Not enough data | 8.8 (56 reviews) | 
| **Integration** | Not enough data | 9.0 (59 reviews) | 

#### Generative AI

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.4 (53 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.0 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.6 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.9 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 8.9 (12 reviews) | 
| **Decision Making** | Not enough data | 8.9 (12 reviews) | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Drag & Drop** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Workflow Configuration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Project Workflow** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

### AP Automation

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 9.1/10 | 20 |
| **M-Files** | N/A | N/A |

#### Invoice Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Capture** | 9.2 (13 reviews) ✓ Verified | Not enough data | 
| **Supplier Portal** | 9.3 (12 reviews) ✓ Verified | Not enough data | 
| **Repository** | 9.2 (15 reviews) ✓ Verified | Not enough data | 

#### Invoice Processing

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Matching** | 9.4 (13 reviews) ✓ Verified | Not enough data | 
| **Payments** | 9.2 (14 reviews) ✓ Verified | Not enough data | 
| **Workflows** | 9.4 (15 reviews) ✓ Verified | Not enough data | 
| **Tax Compliance** | 8.7 (13 reviews) ✓ Verified | Not enough data | 
| **Recurring Payments** | Not enough data | Not enough data | 

#### Analytics

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Due Dates** | 8.9 (14 reviews) ✓ Verified | Not enough data | 
| **Benchmarking** | Feature Not Available | Not enough data | 
| **KPIs** | 9.0 (12 reviews) ✓ Verified | Not enough data | 

#### Integration

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Accounting** | 9.2 (13 reviews) ✓ Verified | Not enough data | 
| **Payment Integration** | 9.3 (12 reviews) ✓ Verified | Not enough data | 
| **ERP** | 8.8 (15 reviews) ✓ Verified | Not enough data | 
| **ERP integration** | Not enough data | Not enough data | 

#### Risk

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Analysis** | Feature Not Available | Not enough data | 
| **Identification** | 9.1 (9 reviews) | Not enough data | 
| **Scoring** | Feature Not Available | Not enough data | 

#### Recovery

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Recoup** | Feature Not Available | Not enough data | 
| **Reporting** | 9.2 (10 reviews) | Not enough data | 

#### Audit

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Filters** | 8.8 (7 reviews) | Not enough data | 
| **Post Audits** | Feature Not Available | Not enough data | 
| **Overpayments** | 9.3 (7 reviews) | Not enough data | 
| **Duplicates** | 8.8 (8 reviews) | Not enough data | 

#### Fraud

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Vendor Checks** | 9.2 (8 reviews) | Not enough data | 
| **Data Generation** | 8.8 (8 reviews) | Not enough data | 
| **Monitoring** | Feature Not Available | Not enough data | 

#### Agentic AI - AP Automation

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Online Banking** | Not enough data | Not enough data | 
| **1099 Preparation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Duplicate Payment Alert** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Check Writing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Invoice Processing** | Not enough data | Not enough data | 
| **Aging Tracking** | Not enough data | Not enough data | 
| **Supplier Management** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Bank Reconciliation** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Electronic Funds Transfer** | Not enough data | Not enough data | 
| **Purchase Order Reconciliation** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Engineering Document Management

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 9.3/10 | 35 |

#### Data Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Document Identification** | Not enough data | 9.3 (33 reviews) | 
| **Workflows** | Not enough data | 9.2 (30 reviews) | 
| **Version Control** | Not enough data | 9.3 (28 reviews) | 

#### Dashboards

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Resource-based Reports** | Not enough data | 8.4 (29 reviews) | 
| **Data Visualization and Analysis** | Not enough data | 8.5 (29 reviews) | 
| **Quality-Based Reports** | Not enough data | 8.6 (29 reviews) | 
| **Automated Dashboards** | Not enough data | 8.6 (30 reviews) | 

#### Collaboration

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Change Tracking** | Not enough data | 9.3 (31 reviews) | 
| **Simultaneous Access** | Not enough data | 8.6 (28 reviews) | 
| **File Sharing** | Not enough data | 9.0 (33 reviews) | 
| **Commenting on Documents** | Not enough data | 9.3 (27 reviews) | 

#### Security

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Authorization** | Not enough data | 9.0 (29 reviews) | 
| **QR Code** | Not enough data | 8.8 (24 reviews) | 
| **Updates on Files** | Not enough data | 9.4 (29 reviews) | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.5/10 | 61 |
| **M-Files** | N/A | N/A |

#### Generative AI

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **AI Text Generation** | 7.9 (7 reviews) | Not enough data | 
| **AI Text Summarization** | 7.9 (7 reviews) | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Process Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Process Overview** | 8.6 (49 reviews) | Not enough data | 
| **Process Analysis** | 8.4 (48 reviews) | Not enough data | 
| **Real-Time Process Monitoring** | 8.6 (49 reviews) | Not enough data | 
| **Unstructured Processes** | 8.1 (21 reviews) | Not enough data | 
| **API Connection** | 8.8 (22 reviews) | Not enough data | 
| **Intelligence** | Feature Not Available | Not enough data | 
| **Document Approval** | 9.2 (21 reviews) | Not enough data | 

#### Customization

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Document Generation** | 8.7 (53 reviews) | Not enough data | 
| **Process Design** | 8.2 (49 reviews) | Not enough data | 
| **Process Repository** | 8.5 (45 reviews) | Not enough data | 
| **No-Code App Development** | 8.5 (36 reviews) | Not enough data | 
| **Low-Code App Development** | 8.5 (37 reviews) | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Access Controls/Permissions** | 8.4 (48 reviews) | Not enough data | 
| **Data Unification** | 8.7 (51 reviews) | Not enough data | 
| **Accessibility** | 8.6 (53 reviews) | Not enough data | 
| **Process Routing** | 8.9 (49 reviews) | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Business Process Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Process Development

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Process Routing** | 9.3 (20 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Rules-Based Workflow** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Process Modeling & Designing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Graphical Workflow Editor** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Process Change Tracking** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Forms Automation** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Business Process Automation** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 

### IT Documentation

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | 9.3/10 | 61 |

#### Management and Discovery - IT Documentation

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Search and Indexing** | Not enough data | 9.1 (56 reviews) | 
| **Version Control** | Not enough data | 9.3 (54 reviews) | 
| **Access and Permissions** | Not enough data | 9.4 (53 reviews) | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 

#### Operations - IT Documentation

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Integrations** | Not enough data | 9.2 (51 reviews) | 
| **Automation** | Not enough data | 8.9 (50 reviews) | 
| **Reporting** | Not enough data | 9.4 (54 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Document Automation** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Change Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 
| **Password Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Gantt/Timeline View** | Not enough data | Not enough data | 
| **Framework Management** | Not enough data | Not enough data | 
| **Credential Management** | Not enough data | Not enough data | 
| **IT Asset Management** | Not enough data | Not enough data | 
| **Security Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Document Capture** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **IT Asset Tracking** | Not enough data | Not enough data | 
| **Process Management** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **Configuration Management** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Website Monitoring** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Relationship Mapping** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **For the IT sector** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Knowledge Library** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.4/10 | 106 |
| **M-Files** | 8.6/10 | 196 |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (20 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (18 reviews) | 
| **Decision Making** | Not enough data | 8.3 (19 reviews) | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Content Library** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Information Governance** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Indexing** | Not enough data | Not enough data | 
| **Filtering** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Image Editing** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Document Review** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Archiving & Retention** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Content Delivery** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Mobile Capture** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Templates** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 

#### File Management

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **File Type Support** | 8.6 (89 reviews) | 9.2 (132 reviews) | 
| **Metadata** | 8.8 (73 reviews) | 9.1 (137 reviews) | 
| **OCR Scanning** | 8.5 (68 reviews) | 8.3 (97 reviews) | 
| **Versioning** | 8.8 (67 reviews) | 9.1 (118 reviews) | 
| **Collaboration** | 8.2 (72 reviews) | 8.6 (120 reviews) | 
| **Document Assembly** | 8.4 (67 reviews) | 8.5 (112 reviews) | 
| **Form Creation** | 8.4 (70 reviews) | 8.1 (96 reviews) | 
| **Portals and Sites** | 8.0 (62 reviews) | 8.2 (92 reviews) | 
| **Disposition** | 8.2 (57 reviews) | 8.3 (101 reviews) | 
| **Search** | 8.6 (91 reviews) | 9.0 (135 reviews) | 
| **Web Interface** | 8.3 (74 reviews) | 8.7 (118 reviews) | 
| **Mobile Apps** | 7.0 (41 reviews) | 8.4 (101 reviews) | 

#### Workflow

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Process Automation** | 9.1 (84 reviews) | 8.7 (121 reviews) | 
| **Conditions** | 8.7 (74 reviews) | 8.5 (119 reviews) | 
| **Activities** | 8.6 (68 reviews) | 8.5 (112 reviews) | 
| **Records Management** | 9.0 (79 reviews) | 8.8 (112 reviews) | 
| **Case Management** | 8.7 (58 reviews) | 8.6 (100 reviews) | 
| **Template Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Metadata Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Digital Asset Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Platform

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Internationalization** | 8.5 (42 reviews) | 8.9 (95 reviews) | 
| **Performance and Reliability** | 8.6 (85 reviews) | 8.7 (130 reviews) | 
| **Reporting and Auditing** | 8.5 (72 reviews) | 8.3 (112 reviews) | 
| **System of Record Integration** | 8.7 (74 reviews) | 8.6 (111 reviews) | 
| **APIs** | 8.5 (64 reviews) | 8.5 (97 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### No-Code Development Platforms

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | 8.7/10 | 5 |
| **M-Files** | N/A | N/A |

#### User Interface Design

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **WYSIWYG Editor** | 8.7 (5 reviews) | Not enough data | 
| **Customized Branding** | Not enough data | Not enough data | 
| **App Templates** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Deployment Management** | Not enough data | Not enough data | 
| **Integrations Management** | Not enough data | Not enough data | 

#### Data Control

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Data Migration** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Publishing

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Application Deployment** | Not enough data | Not enough data | 
| **Platform Compatibility** | Not enough data | Not enough data | 
| **Lifecycle Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - No-Code Development Platforms

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Graphical User Interface** | Not enough data | Not enough data | 
| **No-Code** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Integrated Development Environment** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Agile Methodologies** | Not enough data | Not enough data | 
| **Web Forms** | Not enough data | Not enough data | 
| **Custom Development** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Visual Modeling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Web/Mobile App Development** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **For No-Code Development** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Pre-Built Modules** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Hyland OnBase** | N/A | N/A |
| **M-Files** | N/A | N/A |

#### Knowledge Base

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Hyland OnBase | M-Files | 
|---|---|---|
| **Collaboration Tools** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Text Editing** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Knowledge Base Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Catalog Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Document Management Software](https://www.g2.com/categories/document-management)

**Unique to Hyland OnBase (4):** [HR Service Delivery Software](https://www.g2.com/categories/hr-service-delivery), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)

**Unique to M-Files (4):** [Engineering Document Management Software](https://www.g2.com/categories/engineering-document-management), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [IT Documentation Software](https://www.g2.com/categories/it-documentation)


---
## Reviewer Demographics

### By Company Size

| Segment | Hyland OnBase | M-Files | 
|---|---|---|
| **Small-Business** | 5.9% | 33.3% | 
| **Mid-Market** | 41.7% | 49.6% | 
| **Enterprise** | 52.4% | 17.1% | 

### By Industry

#### Hyland OnBase

- **Government Administration:** 14.0%
- **Higher Education:** 13.7%
- **Financial Services:** 10.4%
- **Hospital & Health Care:** 9.4%
- **Insurance:** 9.4%
- **Banking:** 4.9%
- **Education Management:** 3.9%
- **Government Relations:** 2.6%
- **Information Technology and Services:** 2.6%
- **Health, Wellness and Fitness:** 2.3%
- **Other:** 26.7%

#### M-Files

- **Information Technology and Services:** 16.7%
- **Marketing and Advertising:** 4.8%
- **Construction:** 4.8%
- **Oil & Energy:** 4.8%
- **Computer Software:** 4.4%
- **Financial Services:** 4.4%
- **Automotive:** 4.0%
- **Computer & Network Security:** 3.5%
- **Information Services:** 3.5%
- **Real Estate:** 2.6%
- **Other:** 46.3%

---
## Alternatives

### Alternatives to Hyland OnBase

- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1248 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (251 reviews)
- [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.4/5 stars (187 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1805 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (503 reviews)
- [MHC Software](https://www.g2.com/products/mhc-software/reviews) — 4.4/5 stars (184 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5256 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (453 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)

### Alternatives to M-Files

- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (251 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1248 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (453 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (351 reviews)
- [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews) — 3.7/5 stars (57 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (503 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5256 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1540 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10422 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4369 reviews)

---
## Top Discussions

### Hyland OnBase

- Title: [What is OnBase Document Management?](https://www.g2.com/discussions/what-is-onbase-document-management) — 2 comments *(includes official response)*
  > **Top comment:** "Hello,
Thank you for your question.  OnBase, Hyland’s flagship product, is a single enterprise information platform designed to manage your content,..."
- Title: [What is OnBase used for?](https://www.g2.com/discussions/what-is-onbase-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnBase empowers your organization to become more agile, efficient and effective.  OnBase helps deliverer better customer and employee experiences through..."
- Title: [Is OnBase a database?](https://www.g2.com/discussions/is-onbase-a-database) — 1 comment *(includes official response)*
  > **Top comment:** "Hello.  Thank you for your question.  OnBase is a content services platform application that captures, manages, extracts meaning, and facilitates the flow of..."
- Title: [What is OnBase platform?](https://www.g2.com/discussions/what-is-onbase-platform) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for your question.  OnBase is a single enterprise information platform for managing and optimizing content across an organization and providing..."
- Title: [What is OnBase software used for?](https://www.g2.com/discussions/what-is-onbase-software-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi, Thank you for the question.  OnBase provides core capabilities for multi-channel capture, content management, process automation, case management,..."

### M-Files

- Title: [Is anyone else struggling with AI tagging and advanced workflows adding chaos instead of clarity?](https://www.g2.com/discussions/is-anyone-else-struggling-with-ai-tagging-and-advanced-workflows-adding-chaos-instead-of-clarity) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">One thing you could try is turning on smaller workflows one at a time and validating results in a test vault before..."
- Title: [How are you dealing with the older‑feeling desktop client and extra clicks in everyday work?](https://www.g2.com/discussions/how-are-you-dealing-with-the-older-feeling-desktop-client-and-extra-clicks-in-everyday-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look at adjusting view settings and shortcuts so you’re only seeing fields and actions you use most..."
- Title: [What are you doing to cope with slow performance on large data sets and in the cloud?](https://www.g2.com/discussions/what-are-you-doing-to-cope-with-slow-performance-on-large-data-sets-and-in-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">It might help to check whether the vault structure or underlying hardware/network might be slowing things down, because..."
- Title: [How are you helping new and non‑technical colleagues get over the M-Files learning curve?](https://www.g2.com/discussions/how-are-you-helping-new-and-non-technical-colleagues-get-over-the-m-files-learning-curve) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">You could also look into formal enablement or champion training so non-technical users get support from peers, since..."
- Title: [Complex setup and constant metadata tweaks slow my rollout and ongoing work](https://www.g2.com/discussions/complex-setup-and-constant-metadata-tweaks-slow-my-rollout-and-ongoing-work) — 1 comment, 1 upvote
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you considered rolling out M-Files in smaller phases with well-defined metadata rules and testing each phase..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hyland-onbase-vs-m-files)