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# LivePerson vs Velaro Comparison - What are their main differences?

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LivePersonVelaro[+ Add Product](#)

Reviews

**LivePerson** [

4.3/5(207)

](https://www.g2.com/products/liveperson/reviews#reviews)

**Velaro** [

4.1/5(17)

](https://www.g2.com/products/velaro/reviews#reviews)

Pricing

**LivePerson**
 **Contact Us** · Bronze

**Velaro**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**LivePerson**
2 months

Based on 5 responses

**Velaro**
1 monthFaster

Based on 7 responses

Return on Investment

**LivePerson**
19 months

Based on 5 responses

**Velaro**
Not enough reviews yet

Perceived Cost

**LivePerson**
$$$$$

**Velaro**
$$$$$

Average Discount

**LivePerson**
6%

**Velaro**
Not enough reviews yet

 ![LivePerson](https://images.g2crowd.com/uploads/product/hd_favicon/5f68a9fcd7a52d993079248f2f393c24/liveperson.svg "LivePerson")

 ![Velaro](https://images.g2crowd.com/uploads/product/hd_favicon/6dff696ea6a50f6a20a1a0383661c458/velaro.svg "Velaro")

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Pros & Cons

**LivePerson**
[
Features (35)
](https://www.g2.com/products/liveperson/reviews?filters%5Bsentiment_snippet%5D=1820431&qs=pros-and-cons#reviews)[
Ease of Use (31)
](https://www.g2.com/products/liveperson/reviews?filters%5Bsentiment_snippet%5D=1819474&qs=pros-and-cons#reviews)[
Learning Curve (21)
](https://www.g2.com/products/liveperson/reviews?filters%5Bsentiment_snippet%5D=1819298&qs=pros-and-cons#reviews)[
Complexity (14)
](https://www.g2.com/products/liveperson/reviews?filters%5Bsentiment_snippet%5D=1819785&qs=pros-and-cons#reviews)

**Velaro**
Not enough data

Integrations

**LivePerson**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71b3279994498356444c5ab8c8cb23ae/facebook.png "Product Avatar Image")

Facebook

](https://www.g2.com/products/facebook/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_13aba37ae908d9cf29a2452925257ccc/microsoft-microsoft-dynamics-365-customer-voice.jpeg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-customer-voice/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_89eea5138683887c3aa4aa79fcf1a179/whatsapp-business-platform.png "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[
View all
](https://www.g2.com/products/liveperson/integrations)

**Velaro**
Not enough data

Screenshots

**LivePerson**
 ![LivePerson screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1303519/1.png)

**Velaro**
 ![Velaro screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1508194/Inbox-no-shadow-1420x1010.png)

Ratings

Meets Requirements

**LivePerson**

8.5

8.5167

**Velaro**

8.7

8.714

Ease of Use

**LivePerson**

8.4

8.4169

**Velaro**

8.7

8.714

Ease of Setup

**LivePerson**

8.0

8.095

**Velaro**

8.6

8.611

Ease of Admin

**LivePerson**

8.1

8.179

**Velaro**

9.2

9.211

Quality of Support

**LivePerson**

8.3

8.3165

**Velaro**

8.9

8.914

Has the product been a good partner in doing business?

**LivePerson**

8.0

8.081

**Velaro**

9.4

9.411

Product Direction (% positive)

**LivePerson**

5.6

5.6163

**Velaro**

7.5

7.514

Features

AI Customer Support Agents[Hide 36 FeaturesShow 36 Features](javascript:void(0);)

9.2

23

Not enough data

Dashboard

Dashboard

Not enough data

Not enough data

Speech Recognition

Speech Recognition

Not enough data

Not enough data

Compliance Management

Compliance Management

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Sentiment Analysis

Sentiment Analysis

Not enough data

Not enough data

Data Security

Data Security

Not enough data

Not enough data

Third-Party Integration

Third-Party Integration

Not enough data

Not enough data

Human-in-the-loop (HITL)

Human-in-the-loop (HITL)

Not enough data

Not enough data

Agentic Task Execution

Agentic Task Execution

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Conversational AI

Conversational AI

Not enough data

Not enough data

Performance Metrics

Performance Metrics

Not enough data

Not enough data

Interaction Tracking

Interaction Tracking

Not enough data

Not enough data

Knowledge Base Management

Knowledge Base Management

Not enough data

Not enough data

CRM Integration

CRM Integration

Not enough data

Not enough data

Inquiry Routing

Inquiry Routing

Not enough data

Not enough data

Contextual Guidance

Contextual Guidance

Not enough data

Not enough data

Communications Management

Communications Management

Not enough data

Not enough data

Proactive Chat

Proactive Chat

Not enough data

Not enough data

Ticket Management

Ticket Management

Not enough data

Not enough data

Customer Query Resolution - AI Customer Support Agents

Automated Ticket Resolution

9.2(won by default)

6

Not enough data

Contextual Response Generation

9.2(won by default)

6

Not enough data

Sentiment Analysis

9.2(won by default)

6

Not enough data

Knowledge Base Utilization

9.2(won by default)

6

Not enough data

Multilingual Support

9.2(won by default)

6

Not enough data

Customer Interaction Automation - AI Customer Support Agents

Proactive Customer Outreach

9.4(won by default)

6

Not enough data

Feedback Collection

9.2(won by default)

6

Not enough data

Escalation Handling

9.2(won by default)

6

Not enough data

Workflow Optimization

8.8(won by default)

8

Not enough data

Automation

Customer Interaction Automation

9.3(won by default)

10

Not enough data

Feedback Collection

9.2(won by default)

6

Not enough data

Document Processing

9.2(won by default)

6

Not enough data

Autonomy

Independent Decision Making

9.2(won by default)

6

Not enough data

Adaptive Responses

9.4(won by default)

6

Not enough data

Task Execution

9.4(won by default)

6

Not enough data

Problem Solving

9.4(won by default)

6

Not enough data

AI Agents For Business Operations[Hide 76 FeaturesShow 76 Features](javascript:void(0);)

8.4

70

Not enough data

Responses

Personalization

8.1(won by default)

55

Not enough data

Route To Human

8.1(won by default)

58

Not enough data

Natural Language Understanding (NLU)

8.3(won by default)

59

Not enough data

Multi-Language

Not enough data

Not enough data

Automation - AI Agents

Sales Follow-Up

Not enough data

Not enough data

Customer Interaction Automation

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Document Processing

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Platform

Conversation Editor

8.6(won by default)

55

Not enough data

Integration

8.7(won by default)

23

Not enough data

Human-In-The-Loop

8.1(won by default)

56

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Human-in-the-loop (HITL)

Not enough data

Not enough data

Autonomy - AI Agents

Independent Decision Making

Not enough data

Not enough data

Adaptive Responses

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Problem Solving

Not enough data

Not enough data

Generative AI

AI Text Generation

8.7(won by default)

5

Not enough data

AI Text Summarization

8.7(won by default)

5

Not enough data

Additional Functionality

Agent Collaboration

Not enough data

Not enough data

Data Governance

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

For No-Code Development

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Dynamic Modeling

Not enough data

Not enough data

API

Not enough data

Not enough data

Memory Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Scalability

Not enough data

Not enough data

Cost Management

Not enough data

Not enough data

Scheduling

Not enough data

Not enough data

Natural Language Interface

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple LLM Models

Not enough data

Not enough data

Integration Management

Not enough data

Not enough data

Customizable Frameworks

Not enough data

Not enough data

Pre-built Templates

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Attended Automation

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Business Process Automation

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Deep Learning

Not enough data

Not enough data

Code-free Development

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Customer Engagement

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Unattended Automation

Not enough data

Not enough data

Conversation Intelligence

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Proactive Error Detection

Not enough data

Not enough data

Chatbots[Hide 42 FeaturesShow 42 Features](javascript:void(0);)

8.7

26

Not enough data

Responses

Customization

8.6(won by default)

14

Not enough data

Control

8.6(won by default)

14

Not enough data

Route To Human

8.7(won by default)

17

Not enough data

Menu bars

8.6(won by default)

13

Not enough data

Drip sequences

8.7(won by default)

10

Not enough data

Platform

Live chat

9.2(won by default)

15

Not enough data

Integrations

9.0(won by default)

13

Not enough data

Branding

8.7(won by default)

15

Not enough data

Analytics

8.0(won by default)

15

Not enough data

A/B testing

8.6(won by default)

12

Not enough data

Role-based access

9.0(won by default)

12

Not enough data

Collection of information

8.6(won by default)

12

Not enough data

Augmented Analytics

Not enough data

Not enough data

Proactive Chat

Not enough data

Not enough data

Generative AI

AI Text Generation

8.5(won by default)

9

Not enough data

AI Text Summarization

8.9(won by default)

9

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Customer Surveys

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Language Detection

Not enough data

Not enough data

Pre-Configured Bot

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Code-free Development

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

For Sales/Marketing

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Automated Responses

Not enough data

Not enough data

Customer Support

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Query Suggestions

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Automated Routing

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Conversational Support[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

8.2

26

Not enough data

Conversational Platform

Personalization

6.9(won by default)

19

Not enough data

Omnichannel

8.2(won by default)

19

Not enough data

Contextual Engagement

8.2(won by default)

16

Not enough data

Proactive Engagement

8.5(won by default)

19

Not enough data

Support Automation

Intelligent Routing

8.0(won by default)

18

Not enough data

Seamless Escalation

8.1(won by default)

19

Not enough data

Transcripts

8.7(won by default)

20

Not enough data

Self-Serve Support

8.0(won by default)

20

Not enough data

Generative AI

AI Text Generation

8.3(won by default)

10

Not enough data

AI Text Summarization

8.7(won by default)

10

Not enough data

Customer Service Automation[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

8.7

19

Not enough data

Customer Support

Text

8.6(won by default)

11

Not enough data

Speech

8.9(won by default)

9

Not enough data

Knowledge Base

8.6(won by default)

11

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Automation

Ticket Resolution

9.2(won by default)

10

Not enough data

Customization

8.6(won by default)

11

Not enough data

Intelligent Routing

8.5(won by default)

11

Not enough data

Customizable Templates

Not enough data

Not enough data

Artificial Intelligence

Learning

8.3(won by default)

12

Not enough data

Language

8.8(won by default)

11

Not enough data

Conversational AI

8.8(won by default)

12

Not enough data

Generative AI

Not enough data

Not enough data

Additional Functionality

Workflow Management

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Email Templates

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Queue Management

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Customer Communication

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Bot Platforms[Hide 19 FeaturesShow 19 Features](javascript:void(0);)

9.1

13

Not enough data

Generative AI

AI Text Generation

9.0(won by default)

8

Not enough data

AI Text Summarization

9.2(won by default)

8

Not enough data

Bot Development & Deployment - Bot Platforms

Pre-Built Conversation Templates

Not enough data

Not enough data

Visual Flow Builder

Not enough data

Not enough data

Multi-Channel Deployment

Not enough data

Not enough data

Bot Maintenance & Version Control

Not enough data

Not enough data

Agentic AI - Bot Platforms

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Conversation Intelligence - Bot Platforms

Natural Language Understanding

Not enough data

Not enough data

Multilingual Support

Not enough data

Not enough data

Voice Bot Support

Not enough data

Not enough data

Testing & Debugging - Bot Platforms

Bot Performance Analytics

Not enough data

Not enough data

Bot Testing & Simulation

Not enough data

Not enough data

Conversation Logs & Debugging

Not enough data

Not enough data

Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.1

45

Not enough data

Generative AI

AI Text Generation

7.6(won by default)

9

Not enough data

AI Text Summarization

8.0(won by default)

9

Not enough data

AI Text-to-Speech

7.8(won by default)

9

Not enough data

Generative AI

Not enough data

Not enough data

Communication

Pop-up Chat

9.0(won by default)

36

|

Verified

Not enough data

Notifications

8.8(won by default)

34

|

Verified

Not enough data

Targeted Emails

7.2(won by default)

19

Not enough data

In-App Messaging

8.6(won by default)

28

|

Verified

Not enough data

Co-Browsing

8.4(won by default)

15

|

Verified

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-time Consumer-facing Chat

Not enough data

Not enough data

 Internal Use

Customization 

7.6(won by default)

31

|

Verified

Not enough data

Conversation Archiving

7.9(won by default)

26

|

Verified

Not enough data

Lead Development

8.4(won by default)

22

|

Verified

Not enough data

Knowledge Base

7.7(won by default)

27

|

Verified

Not enough data

Team Inbox 

8.8(won by default)

23

|

Verified

Not enough data

Customer Profiles

7.5(won by default)

29

|

Verified

Not enough data

Additional Functionality

Real-Time Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offline Form

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Customer Self-Service[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

8.1

21

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Self-Service Experience

Knowledge Base

8.3(won by default)

16

Not enough data

Searchable Articles

8.0(won by default)

9

Not enough data

Community Forums

7.5(won by default)

8

Not enough data

Mobile Optimization

8.2(won by default)

11

Not enough data

Personalization

7.8(won by default)

12

Not enough data

Self-Service Platform

Branding

7.9(won by default)

12

Not enough data

Automation

8.2(won by default)

12

Not enough data

Artificial Intelligence

8.3(won by default)

12

Not enough data

Integrations

8.3(won by default)

9

Not enough data

Agentic AI - Customer Self-Service

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Social Customer Service[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

7.8

13

Not enough data

Generative AI

AI Text Generation

8.0(won by default)

5

Not enough data

AI Text Summarization

7.7(won by default)

5

Not enough data

Process

Mentions

7.7(won by default)

5

Not enough data

Tickets

7.6(won by default)

7

Not enough data

Macros

7.5(won by default)

6

Not enough data

Channels

Email

7.4(won by default)

7

Not enough data

Social

8.1(won by default)

8

Not enough data

Live Chat

8.1(won by default)

6

Not enough data

Phone

7.8(won by default)

6

Not enough data

Text

8.1(won by default)

6

Not enough data

Insight

Surveys

8.1(won by default)

6

Not enough data

Reporting

7.6(won by default)

7

Not enough data

Visitor Activity

7.9(won by default)

7

Not enough data

Help Desk

8.1(won by default)

7

Not enough data

Show 10 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

AI IT Agents[Hide 34 FeaturesShow 34 Features](javascript:void(0);)

Not enough data

Not enough data

Feedback Management

Feedback Management

Not enough data

Not enough data

Proactive Error Detection

Proactive Error Detection

Not enough data

Not enough data

Alerts/Notifications

Alerts/Notifications

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Self Service Portal

Self Service Portal

Not enough data

Not enough data

Autonomous Task Execution

Autonomous Task Execution

Not enough data

Not enough data

Reporting/Analytics

Reporting/Analytics

Not enough data

Not enough data

Security & Compliance

Security & Compliance

Not enough data

Not enough data

Natural Language Processing

Natural Language Processing

Not enough data

Not enough data

Integration into Third Party Applications

Integration into Third Party Applications

Not enough data

Not enough data

AI Agent Configuration

AI Agent Configuration

Not enough data

Not enough data

Adaptive Learning

Adaptive Learning

Not enough data

Not enough data

IT Incident Management

IT Incident Management

Not enough data

Not enough data

Automated Routing

Automated Routing

Not enough data

Not enough data

Service Level Agreement (SLA) Management

Service Level Agreement (SLA) Management

Not enough data

Not enough data

Knowledge Base Integration

Knowledge Base Integration

Not enough data

Not enough data

Support Ticket Management

Support Ticket Management

Not enough data

Not enough data

Workflow Automation

Workflow Automation

Not enough data

Not enough data

Automation - AI IT Agents

Document Processing

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Autonomy - AI IT Agents

Adaptive Responses

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Independent Decision Making

Not enough data

Not enough data

Problem Solving

Not enough data

Not enough data

IT Ticket Management - AI IT Agents

Ticket Status Updates

Not enough data

Not enough data

SLA Monitoring

Not enough data

Not enough data

Ticket Categorization

Not enough data

Not enough data

Ticket Assignment

Not enough data

Not enough data

Automated Ticket Creation

Not enough data

Not enough data

IT Support Automation - AI IT Agents

Knowledge Base Utilization

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Real-Time Troubleshooting

Not enough data

Not enough data

User Self-Service Assistance

Not enough data

Not enough data

Proactive Issue Detection

Not enough data

Not enough data

AI SDRs[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Feedback Management

Feedback Management

Not enough data

Not enough data

Document Management

Document Management

Not enough data

Not enough data

Reporting/Analytics

Reporting/Analytics

Not enough data

Not enough data

Security & Compliance

Security & Compliance

Not enough data

Not enough data

Human-in-the-loop (HITL)

Human-in-the-loop (HITL)

Not enough data

Not enough data

Personalized Outreach

Personalized Outreach

Not enough data

Not enough data

Conversational AI

Conversational AI

Not enough data

Not enough data

Dynamic Modeling

Dynamic Modeling

Not enough data

Not enough data

CRM Integration

CRM Integration

Not enough data

Not enough data

Agent Customization

Agent Customization

Not enough data

Not enough data

Omnichannel Outreach

Omnichannel Outreach

Not enough data

Not enough data

Follow-Up Scheduling

Follow-Up Scheduling

Not enough data

Not enough data

Lead Generation

Lead Generation

Not enough data

Not enough data

Inquiry Routing

Inquiry Routing

Not enough data

Not enough data

Multi-Channel Campaigns

Multi-Channel Campaigns

Not enough data

Not enough data

Independent Decision Making

Independent Decision Making

Not enough data

Not enough data

Outreach Performance Analytics

Outreach Performance Analytics

Not enough data

Not enough data

Customer Interaction Automation

Customer Interaction Automation

Not enough data

Not enough data

Problem Solving

Problem Solving

Not enough data

Not enough data

Task Automation

Task Automation

Not enough data

Not enough data

Prospect Prioritization

Prospect Prioritization

Not enough data

Not enough data

Real-time Conversations

Real-time Conversations

Not enough data

Not enough data

Sales Follow-Up

Sales Follow-Up

Not enough data

Not enough data

Data Enrichment

Data Enrichment

Not enough data

Not enough data

Lead Qualification

Lead Qualification

Not enough data

Not enough data

Sales Automation

Sales Automation

Not enough data

Not enough data

Automation

Sales Follow-Up

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Document Processing

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Customer Interaction Automation

Not enough data

Not enough data

Autonomy

Problem Solving

Not enough data

Not enough data

Task Execution

Not enough data

Not enough data

Adaptive Responses

Not enough data

Not enough data

Independent Decision Making

Not enough data

Not enough data

Outbound Sales

Follow-Up Scheduling

Not enough data

Not enough data

Prospect Prioritization

Not enough data

Not enough data

Multichannel Campaign Execution

Not enough data

Not enough data

Personalized Outreach

Not enough data

Not enough data

Outreach Performance Analytics

Not enough data

Not enough data

Inbound Sales

Data Enrichment

Not enough data

Not enough data

Inquiry Routing

Not enough data

Not enough data

Feedback Collection

Not enough data

Not enough data

Real-Time Engagement

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Conversational Marketing[Hide 68 FeaturesShow 68 Features](javascript:void(0);)

Not enough data

Not enough data

Messenger

Sequencing

Not enough data

Not enough data

AI

Not enough data

Not enough data

Video Chat

Not enough data

Not enough data

Customization Interface

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Channels

Social Media Integration

Not enough data

Not enough data

Website

Not enough data

Not enough data

Text Message (SMS)

Not enough data

Not enough data

Voice Assistants

Not enough data

Not enough data

Other

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Customers

Audience Targeting

Not enough data

Not enough data

Profiles

Not enough data

Not enough data

Analytics

Not enough data

Not enough data

Lead Gathering

Not enough data

Not enough data

Sales Conversion

Not enough data

Not enough data

Customer Service Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Agentic AI - Conversational Marketing

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Customizable Fields

Not enough data

Not enough data

API

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Lead Nurturing

Not enough data

Not enough data

Human Handover

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Product Recommendations

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Appointment Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Lead Distribution

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-time Conversations

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Appointment Scheduling

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Group Messaging

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Email Automation

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Conversation Intelligence[Hide 48 FeaturesShow 48 Features](javascript:void(0);)

Not enough data

Not enough data

Call Analytics

Call Recording

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Call Analysis

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Artificial Intelligence - Conversation Intelligence

Customer Scoring

Not enough data

Not enough data

Speech-to-Text

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Generative AI

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Agentic AI - Conversation Intelligence

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Forecasting

Not enough data

Not enough data

Additional Functionality

Performance Metrics

Not enough data

Not enough data

Keyword Filtering

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

For Contact Centers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Playbooks

Not enough data

Not enough data

Employee Coaching Tools

Not enough data

Not enough data

Text Mining

Not enough data

Not enough data

Trend/Problem Indicators

Not enough data

Not enough data

Notes Management

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Recommendations

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

API

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Intent Recognition

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Digital Customer Service Platforms[Hide 2 FeaturesShow 2 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

AI Voice Assistants[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

Not enough data

Not enough data

Voice Recognition - AI Voice Assistants

Voice Recognition

Not enough data

Not enough data

Speech Synthesis - AI Voice Assistants

Speech Synthesis

Not enough data

Not enough data

Customizable speech

Not enough data

Not enough data

Multiple voice actions

Not enough data

Not enough data

Security and privacy - AI Voice Assistants

Encrypted communication

Not enough data

Not enough data

Compatibility - AI Voice Assistants

Cross platform compatibility

Not enough data

Not enough data

Conversational Commerce Platforms[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Conversational AI - Conversational Commerce Platforms

AI chatbots

Not enough data

Not enough data

Messaging and Notifications

Not enough data

Not enough data

AI agents 

Not enough data

Not enough data

Voice assistants

Not enough data

Not enough data

Communication apps

Not enough data

Not enough data

Platform integration - Conversational Commerce Platforms

Ecommerce stores

Not enough data

Not enough data

Sales channels

Not enough data

Not enough data

Payment Platform

Not enough data

Not enough data

Internal tools

Not enough data

Not enough data

Analytics and Reporting - Conversational Commerce Platforms

Conversational analytics

Not enough data

Not enough data

Advance reporting

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - AI Agents

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![LivePerson](https://images.g2crowd.com/uploads/product/hd_favicon/5f68a9fcd7a52d993079248f2f393c24/liveperson.svg "LivePerson")](https://www.g2.com/products/liveperson/reviews)

LivePerson

Small-Business(50 or fewer emp.)

20.0%

Mid-Market(51-1000 emp.)

43.3%

Enterprise(\> 1000 emp.)

36.7%

[![Velaro](https://images.g2crowd.com/uploads/product/hd_favicon/6dff696ea6a50f6a20a1a0383661c458/velaro.svg "Velaro")](https://www.g2.com/products/velaro/reviews)

Velaro

Small-Business(50 or fewer emp.)

7.1%

Mid-Market(51-1000 emp.)

71.4%

Enterprise(\> 1000 emp.)

21.4%

Small-Business

(50 or fewer emp.)

20.0%

7.1%

Mid-Market

(51-1000 emp.)

43.3%

71.4%

Enterprise

(\> 1000 emp.)

36.7%

21.4%

Reviewers' Industry

[![LivePerson](https://images.g2crowd.com/uploads/product/hd_favicon/5f68a9fcd7a52d993079248f2f393c24/liveperson.svg "LivePerson")](https://www.g2.com/products/liveperson/reviews)
LivePerson

Internet

14.9%

Retail

14.4%

Telecommunications

7.7%

Information Technology and Services

5.5%

Computer Software

4.4%

Other

53.0%

[![Velaro](https://images.g2crowd.com/uploads/product/hd_favicon/6dff696ea6a50f6a20a1a0383661c458/velaro.svg "Velaro")](https://www.g2.com/products/velaro/reviews)
Velaro

Marketing and Advertising

13.3%

Telecommunications

6.7%

Insurance

6.7%

Information Technology and Services

6.7%

Hospital & Health Care

6.7%

Other

60.0%

FAQs

## LivePerson vs Velaro FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between LivePerson vs Velaro?

LivePerson stands out for its higher review volume, stronger AI and automation features, and omnichannel engagement, while Velaro is rated higher on support and admin experience but has a smaller review base.

| [LivePerson](https://www.g2.com/products/liveperson/reviews) | [Velaro](https://www.g2.com/products/velaro/reviews) |
| --- | --- |
| 4.3/5 (207 reviews) | 4.1/5 (17 reviews) |
| — | Mid-Market |
| 8.0 | 8.6 |
| 8.3 | 8.9 |
| AI automation and omnichannel engagement (35 mentions for features, 20 for AI) | Responsive support and ease of admin (9.2 Ease of Admin, 7.0 Quality of Support) |

### How do the pricing models of LivePerson and Velaro compare?

Velaro is rated higher for value with a stronger Price/Cost satisfaction score, while LivePerson reviewers frequently cite high costs and modular pricing as a trade-off.

- **LivePerson:** In recent reviews, many cite high costs and modular pricing as a drawback, especially for small businesses and advanced features.
- **Velaro:** Reviewers describe Velaro as a cost-effective solution, with positive sentiment on value and billing flexibility.
- **Switching reasons:** Reviewers mention switching to Velaro for better value and to LivePerson for advanced AI and automation capabilities.

### What are the best alternatives to LivePerson and Velaro?

The top three alternatives to LivePerson and Velaro are LiveChat, Fin, and Zendesk for Customer Service.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [LivePerson](https://www.g2.com/products/liveperson/reviews) | 4.3/5 (207 reviews) | — | High cost, modular pricing cited as a drawback | AI automation and omnichannel engagement |
| [Velaro](https://www.g2.com/products/velaro/reviews) | 4.1/5 (17 reviews) | Mid-Market | Cost-effective, flexible billing | Responsive support and ease of admin |
| [LiveChat](https://www.g2.com/products/livechat/reviews) | 4.5/5 (810 reviews) | Small-Business | — | — |
| [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5 (3901 reviews) | Small-Business | — | — |
| [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5 (7035 reviews) | Mid-Market | — | — |

### Which AI Customer Support Agents features should I prioritize when comparing LivePerson and Velaro?

Buyers comparing LivePerson and Velaro should prioritize AI automation, omnichannel engagement, ease of setup, quality of support, and integration capabilities.

- **AI automation:** LivePerson has 20 all-time mentions for Artificial Intelligence and 15 for Automation; Velaro has no recent AI mentions.
- **Omnichannel engagement:** LivePerson is cited for omnichannel features in recent reviews; Velaro lacks recent omnichannel mentions.
- **Ease of setup:** LivePerson scores 8.0, Velaro 8.6 on Ease of Setup.
- **Quality of support:** LivePerson scores 8.3, Velaro 8.9 on Quality of Support.
- **Integrations:** LivePerson has 17 all-time mentions for integrations, including Facebook; Velaro is cited for CRM integration in older reviews.

### What are the pros and cons of LivePerson vs Velaro?

LivePerson's headline strength is advanced AI and automation, while Velaro's is responsive support and ease of administration.

- **LivePerson strengths:** Features (35 all-time mentions), Artificial Intelligence (20), Automation (15), Omnichannel engagement, Integrations (17), Customer Satisfaction (17), Analytics (12).
- **LivePerson trade-offs:** Learning curve (21), Complexity (14), Steep learning curve (14), High cost and modular pricing cited in recent reviews.
- **Velaro strengths:** Responsive support, ease of admin (9.2 Ease of Admin), cost-effective billing, CRM integration, positive support experiences in older reviews.
- **Velaro trade-offs:** Clunky UI, message delay, notifications reliability, mobile responsiveness issues, and reporting tool limitations cited in older reviews.

### Is LivePerson or Velaro better for small businesses?

LiveChat, Fin, and Zendesk for Customer Service are the top alternatives for small businesses, but among LivePerson and Velaro, Velaro is more frequently reviewed by mid-market companies, while LivePerson receives mixed small-business sentiment.

- **LivePerson:** No dominant small-business segment; recent reviews cite high cost and modular pricing as a challenge for small businesses, but also highlight strong automation and omnichannel features.
- **Velaro:** Largest segment is Mid-Market; reviewers describe Velaro as cost-effective and flexible, with positive support for smaller deployments.

### Which AI Customer Support Agents platform has better integrations?

LivePerson is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **LivePerson:** Integrations are mentioned in 17 all-time reviews, including Facebook and CRM integrations in recent reviews.
- **Velaro:** CRM integration is cited in older reviews, but no recent integration mentions or high-volume third-party integrations are reported.

### How do LivePerson and Velaro compare on customer support?

Velaro scores higher on Quality of Support (8.9 vs. LivePerson's 8.3), a material difference per the Delta Rule.

- **LivePerson:** Reviewers describe support as knowledgeable and helpful, but some cite slow response times and lack of dedicated resources, especially for advanced features.
- **Velaro:** Reviewers consistently praise responsive and helpful support, with several citing quick resolution and positive experiences, especially during setup and customization.

### Which is easier to implement, LivePerson or Velaro?

Velaro scores higher on Ease of Setup (8.6 vs. LivePerson's 8.0), a material difference per the Delta Rule.

- **LivePerson:** Reviewers describe setup as easy for basic use but note a steep learning curve and complexity for advanced features and customization.
- **Velaro:** Reviewers highlight straightforward implementation, quick setup, and helpful support during onboarding, with positive sentiment on ease of admin (9.2 score).

### Which product has better AI?

LivePerson is rated as having better AI, with significantly more reviewer-cited mentions and strengths in automation and conversational intelligence.

- **LivePerson:** 20 all-time mentions for Artificial Intelligence, 15 for Automation, and 13 for AI Integration; reviewers highlight advanced AI features, intent recognition, and automation capabilities.
- **Velaro:** No recent reviewer-cited AI strengths or mention counts; older reviews do not highlight AI as a differentiator.

Alternatives

**LivePerson Alternatives**

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

[
Fin
](/products/fin/reviews)

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

[
LiveChat
](/products/livechat/reviews)

**Velaro Alternatives**

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

[
LiveChat
](/products/livechat/reviews)

 ![Olark](https://images.g2crowd.com/uploads/product/hd_favicon/1500643600/olark.svg "Olark")

[
Olark
](/products/olark/reviews)

 ![Lime Connect (formerly Userlike)](https://images.g2crowd.com/uploads/product/hd_favicon/9d98a0a9a385d19e59585efbd1e17111/lime-connect-formerly-userlike.svg "Lime Connect (formerly Userlike)")

[
Lime Connect (formerly...
](/products/lime-connect-formerly-userlike/reviews)

 ![Pure Chat](https://images.g2crowd.com/uploads/product/hd_favicon/1487565883/pure-chat.svg "Pure Chat")

[
Pure Chat
](/products/pure-chat/reviews)