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Velaro

Velaro Alternatives & Competitors

(17)4.2 out of 5

Looking for alternatives to Velaro? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to Velaro. Based on reviewer data you can see how Velaro stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. LiveChat, Olark, LivePerson, and Userlike are the most popular alternatives and competitors to Velaro.

Top Alternatives to Velaro

  • LiveChat
  • Olark
  • LivePerson
  • Userlike
  • Pure Chat

Top 20 Alternatives & Competitors to Velaro

    #1
    #1
  1. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Velaro:
  2. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Velaro:

    UN
    Easy to navigate and use this chat feature.

    Reviewers say compared to Velaro, LiveChat is:

    Slower to reach roi
    More expensive
    More usable
    #2
    #2
  3. Olark

    (214)4.3 out of 5
    Optimized for quick response

    Olark - Talk with your customers now with beautiful, easy to install live chat software.

    Categories in common with Velaro:
  4. Olark - Talk with your customers now with beautiful, easy to install live chat software.

    Categories in common with Velaro:

    UM
    It allows our entire team to be in live chat through the day to be able to serve our customers the best way possible.

    Reviewers say compared to Velaro, Olark is:

    More usable
    Easier to set up
    Better at meeting requirements
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. LivePerson

    (59)3.6 out of 5

    Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

    Categories in common with Velaro:
  6. Customer experience management matters. Drive conversions and customer loyalty with LivePerson's online real-time engagement solutions.

    Categories in common with Velaro:

    UA
    The chat feature is easy to integrate to your website, and the system is powerful. We used this for several years and we didnt have any issues with it.

    Reviewers say compared to Velaro, LivePerson is:

    Slower to reach roi
    More expensive
    #4
    #4
  7. Userlike

    (308)4.4 out of 5

    Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    Categories in common with Velaro:
  8. Userlike is a live chat software that allows your website visitors to connect with your service operators in the moment of greatest need

    Categories in common with Velaro:

    SP
    klare Trennung in Konfiguration und Bedienung mehrere Webs (Widgets)

    Reviewers say compared to Velaro, Userlike is:

    Slower to reach roi
    Easier to set up
    More expensive
    #5
    #5
  9. Pure Chat

    (199)4.4 out of 5

    Pure Chat is website chat, simplified. To sign up free, visit the site or download our WP plugin.

    Categories in common with Velaro:
  10. Pure Chat is website chat, simplified. To sign up free, visit the site or download our WP plugin.

    Categories in common with Velaro:

    RC
    easy this programs is to use and allows potential clients to email me if I'm not available or active on the website I also like that it saves the transcripts and client contact info also shows...Read more

    Reviewers say compared to Velaro, Pure Chat is:

    Easier to set up
    More usable
    Better at meeting requirements
    #6
    #6
  11. Intercom

    (1,256)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with Velaro:
  12. Intercom allows you to communicate personally with every single customer.

    Categories in common with Velaro:

    EI
    Centralizing all customer communications in a single platform that can be accessed across departments, from customer support, success, product, QA, and development. Segmented messaging and event...Read more

    Reviewers say compared to Velaro, Intercom is:

    Slower to reach roi
    More expensive
    #7
    #7
  13. SnapEngage

    (131)4.5 out of 5

    Without installing any software, your Sales and Support teams can chat with your website visitors while they browse and offer assistance in realtime. Even includes industry 1st "Call Me" feature to incorporate voice and text communication in one bundle.

    Categories in common with Velaro:
  14. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse and offer assistance in realtime. Even includes industry 1st "Call Me" feature to incorporate voice and text communication in one bundle.

    Categories in common with Velaro:

    ER
    Proactive chat is very nice. The ability to trigger it on different places and in different configuration is nice. Different triggers and different messages is useful. The integration to Facebook...Read more

    Reviewers say compared to Velaro, SnapEngage is:

    Slower to reach roi
    More usable
    More expensive
    #8
    #8
  15. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Velaro:
  16. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Velaro:

    GC
    It is easy to use and very accessible to everyone

    Reviewers say compared to Velaro, LiveAgent is:

    Slower to reach roi
    More expensive
    Better at support
    #9
    #9
  17. Drift

    (489)4.3 out of 5

    Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Velaro:
  18. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Velaro:

    CM
    This is a superpowerful multipurpose-software that enables you to use the latest technology to get revenue-acceleration! Very user-friendly and intelligent software.

    Reviewers say compared to Velaro, Drift is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #10
    #10
  19. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Velaro:
  20. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Velaro:

    Aratrika G.
    AG
    Salesforce Service Cloud helps in sharing a lot of important official files and documents in a secure manner. The chat and customer support feature are also useful.

    Reviewers say compared to Velaro, Salesforce Service Cloud is:

    Slower to reach roi
    More expensive
    #11
    #11
  21. Podium

    (1,105)4.6 out of 5
    Optimized for quick response

    Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Velaro:
  22. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Velaro:

    UC
    The platform that the system uses is great

    Reviewers say compared to Velaro, Podium is:

    Slower to reach roi
    Easier to set up
    More expensive
    #12
    #12
  23. Zoho Desk

    (2,679)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Velaro:
  24. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Velaro:

    Miguel R.
    MR
    Easy to use, and connected with all zoho app. With zoho cliq and salesiq you have an universe all connected.

    Reviewers say compared to Velaro, Zoho Desk is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #13
    #13
  25. ActiveCampaign

    (6,464)4.6 out of 5
    Optimized for quick response

    ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Velaro:
  26. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Velaro:

    Gary N.
    GN
    It’s easy to use has everything you need and so much more.

    Reviewers say compared to Velaro, ActiveCampaign is:

    Slower to reach roi
    Better at meeting requirements
    More expensive
    #14
    #14
  27. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Velaro:
  28. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Velaro:

    DB
    From Freshdesk it is easy to access all the support ticket collections we have worked with even before starting our life cycle with this platform: ticket groups from other services such as Zendesk...Read more

    Reviewers say compared to Velaro, Freshdesk is:

    Slower to reach roi
    More expensive
    More usable
    #15
    #15
  29. Zendesk Support Suite

    (2,275)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Velaro:
  30. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Velaro:

    Alex P.
    AP
    I like that it has a lot of settings we can configure and also that it has text/calling integrated- most zendesk comps tell you to just use a different software.

    Reviewers say compared to Velaro, Zendesk Support Suite is:

    Slower to reach roi
    More expensive
    Better at meeting requirements
    #16
    #16
  31. Birdeye

    (975)4.8 out of 5
    Optimized for quick response

    Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Velaro:
  32. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Velaro:

    Alison N.
    AN
    As a small firm, BirdEye helped our economy succeed. Since we moved to BirdEye services, our customer service is more vigilant than ever. The SMS function is thier top choice, as a good number of...Read more

    Reviewers say compared to Velaro, Birdeye is:

    Slower to reach roi
    Better at meeting requirements
    More expensive
    #17
    #17
  33. Front

    (613)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Velaro:
  34. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Velaro:

    JA
    Best for office job than Gmail. The user interface is very nice and you can read e-mails very easily, email, copy and highlight them. The cooperation between my office and other departments in our...Read more

    Reviewers say compared to Velaro, Front is:

    Slower to reach roi
    More expensive
    More usable
    #18
    #18
  35. HubSpot Service Hub

    (521)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Velaro:
  36. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Velaro:

    UC
    You can customize it based on your needs You can easily modify the pipeline, tags... and get proper analytics Easy to set up fast The chat is good Webform simple but good

    Reviewers say compared to Velaro, HubSpot Service Hub is:

    Slower to reach roi
    More expensive
    Better at support
    #19
    #19
  37. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Velaro:
  38. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Velaro:

    Arizbeth  D.
    AD
    I like that we can send customer text messages during a phone call.

    Reviewers say compared to Velaro, UJET is:

    Slower to reach roi
    Easier to set up
    More usable
    #20
    #20
  39. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Velaro:
  40. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Velaro:

    UC
    Salesforce Essentials has provided my organization with a wealth of features and listener tools that are quick and easy to set up, and these features have enabled us to manage marketing campaigns...Read more

    Reviewers say compared to Velaro, Salesforce Essentials is:

    Slower to reach roi
    More expensive