Introducing G2.ai, the future of software buying.Try now
Compare Litmos and ScreenSteps 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Manifestly Checklists
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Bridge
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Country Navigator
Visit Website
At a Glance
Market Segments
Mid-Market (52.5% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
No pricing available
Starting at $100.00 10 User Per Month
Litmos
Star Rating
(678)4.3 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LitmosScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansLitmos vs ScreenSteps
When assessing the two solutions, reviewers found ScreenSteps easier to use, set up, and administer. Reviewers also preferred doing business with ScreenSteps overall.
- Reviewers felt that ScreenSteps meets the needs of their business better than Litmos.
- When comparing quality of ongoing product support, reviewers felt that ScreenSteps is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ScreenSteps over Litmos.
Pricing
Entry-Level Pricing
Litmos
No pricing availableScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
Litmos
Free Trial is available
ScreenSteps
Free Trial is available
Ratings
Meets Requirements
8.3
571
9.2
38
Ease of Use
8.5
579
9.2
38
Ease of Setup
8.4
459
9.3
28
Ease of Admin
8.3
502
9.2
30
Quality of Support
8.3
558
9.6
33
Has the product been a good partner in doing business?
8.6
486
9.7
29
Product Direction (% positive)
8.0
561
8.1
36
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Compliance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data Security
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Guide Options
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
8.0
314
Not enough data
8.0
316
Not enough data
Agentic AI - Course Authoring
5.1
13
Not enough data
5.1
13
Not enough data
Training & eLearning
7.9
297
Not enough data
8.0
316
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
7.1
38
Not enough data
8.6
42
Not enough data
8.1
39
Not enough data
Training & Learning
8.9
44
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
Data & Analytics
7.4
41
Not enough data
8.1
44
Not enough data
7.6
41
Not enough data
Generative AI
6.0
10
Not enough data
5.8
10
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Learning Content - Ethics and Compliance Learning
7.3
39
Not enough data
8.2
43
Not enough data
7.4
39
Not enough data
7.9
39
Not enough data
7.5
38
Not enough data
Ethics - Ethics and Compliance Learning
7.5
38
Not enough data
7.0
37
Not enough data
7.4
36
Not enough data
Compliance - Ethics and Compliance Learning
7.3
37
Not enough data
7.2
36
Not enough data
7.2
37
Not enough data
6.1
35
Not enough data
Certifications - Ethics and Compliance Learning
6.8
36
Not enough data
6.6
35
Not enough data
6.7
35
Not enough data
Reporting - Ethics and Compliance Learning
6.8
39
Not enough data
7.3
40
Not enough data
7.5
38
Not enough data
Course Authoring
8.1
270
Not enough data
7.0
202
Not enough data
8.0
289
Not enough data
7.6
230
Not enough data
Course Delivery
8.5
294
Not enough data
8.0
289
Not enough data
7.8
247
Not enough data
Course Management
7.0
216
Not enough data
7.8
266
Not enough data
8.0
252
Not enough data
8.1
210
Not enough data
LMS Marketplace
6.3
141
Not enough data
6.6
153
Not enough data
6.4
144
Not enough data
Interface
8.1
213
Not enough data
7.4
157
Not enough data
Training & eLearning
8.3
327
Not enough data
8.4
335
Not enough data
8.0
314
Not enough data
8.0
261
Not enough data
7.9
297
Not enough data
7.9
322
Not enough data
8.0
316
Not enough data
Generative AI
5.8
48
Not enough data
5.8
48
Not enough data
5.8
48
Not enough data
Agentic AI - Corporate Learning Management Systems
5.5
27
Not enough data
5.8
28
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Litmos and ScreenSteps share no categories
Unique Categories
Litmos is categorized as Corporate Learning Management Systems, Course Authoring, eLearning Content, Ethics and Compliance Learning, and Customer Education
ScreenSteps is categorized as Knowledge Base, Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Reviews
Reviewers' Company Size
Litmos
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.2%
Information Technology and Services
8.0%
Non-Profit Organization Management
6.0%
Hospital & Health Care
3.8%
Financial Services
3.5%
Other
69.5%
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Alternatives
Discussions
How do I use this program to its maximum potential?
3 Comments
KP
Chances are you are using this software as part of your overall customer solution. If that is the case, I would recommend investing time to create single...Read more
Is the API a development priority?
1 Comment
VM
Chris, It appears this hasn't been answered here. In my 7 years of working with Litmos (not as an employee with them, but as an Admin with different...Read more
At some point I would like to discuss some of the Litmos Limitations as I call them.
1 Comment
AM
There were tentatives outages and now we have a streamlined process to tackle it with 24*7 support available through Phone, Email.
Litmos has upgraded...Read more
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
