Link copied to clipboard # Kommo vs Pipedrive Comparison - What are their main differences? Share [ Export ](/compare/kommo/pipedrive/export.csv) KommoPipedrive[+ Add Product](#) Pricing **Kommo** Free Trial **$20.00** · Basic **Pipedrive** Free Trial **$24.00** 1 Seats Per Month · Lite **Pricing Insights** from reviews Time to Implement **Kommo** 1 month Based on 25 responses **Pipedrive** 1 month Based on 690 responses Return on Investment **Kommo** 9 months Based on 24 responses **Pipedrive** 8 months1 month sooner Based on 624 responses Perceived Cost **Kommo** $$$$$ **Pipedrive** $$$$$ Average Discount **Kommo** 9% **Pipedrive** 9% ![Kommo](https://images.g2crowd.com/uploads/product/hd_favicon/336b51d8022254961a96881cbfd1b78a/kommo.svg "Kommo") ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Kommo** [ Integration (4) ](https://www.g2.com/products/kommo/reviews?filters%5Bsentiment_snippet%5D=1930905&qs=pros-and-cons#reviews)[ Ease of Use (3) ](https://www.g2.com/products/kommo/reviews?filters%5Bsentiment_snippet%5D=2492706&qs=pros-and-cons#reviews)[ Expertise Required (2) ](https://www.g2.com/products/kommo/reviews?filters%5Bsentiment_snippet%5D=2492675&qs=pros-and-cons#reviews)[ Integration Issues (2) ](https://www.g2.com/products/kommo/reviews?filters%5Bsentiment_snippet%5D=2492643&qs=pros-and-cons#reviews) **Pipedrive** [ Ease of Use (574) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1189493&qs=pros-and-cons#reviews)[ Intuitive (274) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1189083&qs=pros-and-cons#reviews)[ Missing Features (230) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1185837&qs=pros-and-cons#reviews)[ Limited Features (151) ](https://www.g2.com/products/pipedrive/reviews?filters%5Bsentiment_snippet%5D=1184821&qs=pros-and-cons#reviews) Integrations **Kommo** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aeae116c52945fdecd7ed16d621cb315/data-studio.png "Product Avatar Image") Data Studio ](https://www.g2.com/products/data-studio/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d5220037917b5e22299bcf93896c3ecb/google-ads.jpg "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_65e597103b089dfd2b79a04fd5ccbf3e/instagram-for-business.png "Product Avatar Image") Instagram for Business ](https://www.g2.com/products/instagram-for-business/reviews)[ View all ](https://www.g2.com/products/kommo/integrations) **Pipedrive** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") 3CX ](https://www.g2.com/products/3cx/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d9aa9453f7d48c46fdc9064f3c2648cf/amplemarket.png "Product Avatar Image") Amplemarket ](https://www.g2.com/products/amplemarket/reviews)[ View all ](https://www.g2.com/products/pipedrive/integrations) Screenshots **Kommo** ![Kommo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/106160/salesbot_1x.png) **Pipedrive** ![Pipedrive screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1402369/Pipeline-view-1327x718.png) **Ratings** from reviews Meets Requirements **Kommo** 8.2 8.269 **Pipedrive** 8.5 8.52,808 Ease of Use **Kommo** 8.2 8.272 **Pipedrive** 8.7 8.74,461 Ease of Setup **Kommo** 7.7 7.758 **Pipedrive** 8.7 8.71,862 Ease of Admin **Kommo** 8.6 8.631 **Pipedrive** 8.6 8.61,062 Quality of Support **Kommo** 7.7 7.768 **Pipedrive** 8.4 8.42,416 Has the product been a good partner in doing business? **Kommo** 8.1 8.131 **Pipedrive** 8.7 8.71,029 Product Direction (% positive) **Kommo** 8.5 8.564 **Pipedrive** 8.8 8.82,664 **Features** ratings from reviews CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 7.7 78 7.5 2,551 Sales Force Automation Contact & Account Management 8.9(won by 0.4) 50 | Verified 8.5 2131 | Verified Opportunity & Pipeline Mgmt. 8.6 54 | Verified 8.9(won by 0.3) 2224 | Verified Task / Activity Management 8.2 44 | Verified 8.6(won by 0.4) 2187 | Verified Territory & Quota Management 7.7(tied score) 24 7.7(tied score) 1624 | Verified Desktop Integration 8.3(tied score) 29 | Verified 8.3(tied score) 1151 | Verified Product & Price List Management 6.7 22 | Verified 7.7(won by 1.0) 1625 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Quote & Order Management 6.6 21 7.7(won by 1.1) 1581 (There is a greater than 0.5 difference between this product's rating and its competitors) Customer Contract Management 8.1(won by 0.3) 23 | Verified 7.8 1683 Contract/License Management Not enough data 4.0(won by default) 5 Partner Relationship Mgmt. (PRM) Feature Not Available Feature Not Available Marketing Automation Email Marketing 8.1(won by 0.6) 24 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 1538 | Verified Campaign Management 7.9(won by 0.4) 21 7.5 1508 | Verified Lead Management 9.0(won by 0.5) 52 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 1907 | Verified Marketing ROI Analytics Feature Not Available 7.5(won by default) 1454 | Verified Email Management Not enough data 6.4(won by default) 13 Deal Management Not enough data 9.1(won by default) 15 File Management Not enough data Not enough data Customer Support Case Management 7.5 22 7.9(won by 0.4) 1012 Customer Support Portal 7.4 21 7.8(won by 0.4) 990 Knowledge Base 6.9 18 8.0(won by 1.1) 1022 (There is a greater than 0.5 difference between this product's rating and its competitors) Call Center Features 7.0 16 7.5(won by 0.5) 1478 (There is a greater than 0.5 difference between this product's rating and its competitors) Support Analytics 6.9 18 7.7(won by 0.8) 961 (There is a greater than 0.5 difference between this product's rating and its competitors) Workflow Management 7.6(won by 1.6) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.0 5 Sales Pipeline Management 8.9(tied score) 9 8.9(tied score) 19 Reporting/Analytics 5.2 7 5.4(won by 0.2) 13 Calendar Management Not enough data 1.7(won by default) 6 Pipeline Management Not enough data 9.0(won by default) 20 Communication Management 9.7(won by default) 6 Not enough data Opportunity Management Not enough data Not enough data Content Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Template Management Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Not enough data Not enough data Commission Management Not enough data Not enough data Field Sales Management Not enough data Not enough data Reporting & Analytics Reporting 7.1 33 | Verified 8.0(won by 0.9) 1903 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Dashboards 7.7 26 | Verified 8.3(won by 0.6) 1978 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Forecasting 7.2 20 | Verified 7.9(won by 0.7) 1729 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Mobile & Social Mobile User Support 7.2 24 | Verified 7.9(won by 0.7) 1600 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Social Collaboration Features 6.7 17 | Verified 7.6(won by 0.9) 1425 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Social Network Integration 8.1(won by 0.7) 25 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.4 1377 | Verified Third-Party Integrations Not enough data 4.5(won by default) 10 Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Not enough data Not enough data Platform Customization 8.0 18 | Verified 8.2(won by 0.2) 1393 | Verified Workflow Capability 8.0 18 | Verified 8.3(won by 0.3) 1391 User, Role, and Access Management 7.6 15 | Verified 8.4(won by 0.8) 1388 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Internationalization 8.2(won by 0.1) 11 | Verified 8.1 1178 | Verified Sandbox / Test Environments 6.8 11 7.3(won by 0.5) 1066 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Document & Content Mgmt. 6.8 10 7.8(won by 1.0) 1185 (There is a greater than 0.5 difference between this product's rating and its competitors) Performance and Reliability 8.0 16 | Verified 8.7(won by 0.7) 1363 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Output Document Generation 6.8 10 7.8(won by 1.0) 1130 (There is a greater than 0.5 difference between this product's rating and its competitors) Mobile Access Not enough data 6.1(won by default) 14 Lead Generation Not enough data 6.3(won by default) 16 Integration Data Import & Export Tools 7.3 14 | Verified 8.1(won by 0.8) 1236 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Integration APIs 7.6 14 | Verified 8.0(won by 0.4) 1177 | Verified Breadth of Partner Applications 8.1(won by 0.2) 12 | Verified 7.9 1114 | Verified Third-Party Integration Not enough data 6.5(won by default) 10 Internal Chat Integration Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prospecting Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation 6.4(won by default) 6 Feature Not Available Generative AI Not enough data Not enough data Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 8.0(won by 0.7) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.3 171 Cross-system Integration 8.0(won by 0.5) 5 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 172 Decision Making 8.6(won by 1.0) 7 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 172 Multi-step Planning Not enough data 7.6(won by default) 171 Adaptive Learning Not enough data 7.3(won by default) 170 Natural Language Interaction Not enough data 7.3(won by default) 171 Proactive Assistance Not enough data 7.3(won by default) 169 Calendar/Reminder System Not enough data Not enough data Additional Functionality Workflow Automation 8.1(won by 1.4) 9 (There is a greater than 0.5 difference between this product's rating and its competitors) 6.7 12 Customizable Fields Not enough data 9.0(won by default) 5 CRM Not enough data 8.3(won by default) 6 Contact Database Not enough data 7.1(won by default) 7 Search/Filter Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Pipeline Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Segmentation Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Interaction Tracking Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data Reminders Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Activity Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Prioritization Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile App Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Not enough data Not enough data Business Card/Badge Scanning Not enough data Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Not enough data Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Not enough data Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Not enough data Not enough data Audience Targeting Not enough data Not enough data Email Marketing[Hide 66 FeaturesShow 66 Features](javascript:void(0);) Not enough data 7.8 260 Email Marketing Building and Personalizing Emails Not enough data 8.2(won by default) 212 Sending Outbound Emails Not enough data 8.3(won by default) 214 Manage Email Deliverability Not enough data 8.2(won by default) 207 Automated Email Responses Not enough data 7.9(won by default) 207 Email and Mobile Preview Not enough data 8.2(won by default) 211 Manage Email Lists Not enough data 8.2(won by default) 213 High-Volume Sending Not enough data 7.8(won by default) 206 Multi-user Account Not enough data 8.2(won by default) 203 Surveys Not enough data 7.5(won by default) 197 Reporting & Analytics Basic Reporting Not enough data 8.2(won by default) 206 A/B Testing Not enough data 7.5(won by default) 192 Generative AI AI Text Generation Not enough data Feature Not Available AI Text Summarization Not enough data Feature Not Available Generative AI Not enough data Not enough data Agentic AI - Email Marketing Autonomous Task Execution Not enough data 7.0(won by default) 25 Autonomous Task Execution Not enough data 6.9(won by default) 25 Multi-step Planning Not enough data 7.3(won by default) 25 Cross-system Integration Not enough data 7.5(won by default) 24 Cross-system Integration Not enough data 7.5(won by default) 25 Integration Data Import & Export Tools Not enough data 8.2(won by default) 227 Integration APIs Not enough data 7.8(won by default) 224 Breadth of Partner Applications Not enough data 7.9(won by default) 221 CRM Integration Not enough data 8.2(won by default) 221 Social Media Integration Not enough data 7.2(won by default) 213 E-Commerce Integration Not enough data 7.3(won by default) 210 Third-Party Integrations Not enough data Not enough data Additional Functionality Personalization Not enough data Not enough data Autoresponders Not enough data Not enough data Customer Segmentation Not enough data Not enough data Newsletter Management Not enough data Not enough data AI Copilot Not enough data Not enough data WYSIWYG Editor Not enough data Not enough data Engagement Tracking Not enough data Not enough data Preview Functionality Not enough data Not enough data Email Tracking Not enough data Not enough data Email Campaign Management Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Capture Not enough data Not enough data Mobile Optimization Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data ROI Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Fields Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Click Tracking Not enough data Not enough data List Management Not enough data Not enough data GDPR Compliance Not enough data Not enough data Subscriber Management Not enough data Not enough data Email Sequences Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Multi-Language Not enough data Not enough data Template Management Not enough data Not enough data Customizable CTAs Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Dynamic Content Not enough data Not enough data CAN-SPAM Compliance Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data HTML Editor Not enough data Not enough data Contact Management Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Analytics Not enough data Not enough data Product Recommendations Not enough data Not enough data Image Library Not enough data Not enough data Workflow Automation Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 8.0 286 Agentic AI - Email Tracking Autonomous Task Execution Not enough data 7.7(won by default) 56 Multi-step Planning Not enough data 7.8(won by default) 57 Cross-system Integration Not enough data 7.7(won by default) 57 Adaptive Learning Not enough data 7.6(won by default) 56 Natural Language Interaction Not enough data 7.6(won by default) 56 Proactive Assistance Not enough data 7.8(won by default) 56 Decision Making Not enough data 8.1(won by default) 55 Analytics Open Rates Not enough data 8.0(won by default) 256 Link Activity Not enough data 8.2(won by default) 257 Attachment Activity Not enough data 8.1(won by default) 250 Customizations Email Platform Integration Not enough data 8.2(won by default) 269 Email Scheduling Not enough data 8.3(won by default) 257 Real-Time Notifications Not enough data 8.4(won by default) 270 Email Categorization Not enough data 7.9(won by default) 257 Templates Not enough data 8.3(won by default) 260 Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation Not enough data Feature Not Available Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) Not enough data 7.8 481 Agentic AI - Sales Analytics Autonomous Task Execution Not enough data 7.3(won by default) 57 Cross-system Integration Not enough data 7.4(won by default) 58 Adaptive Learning Not enough data 7.4(won by default) 58 Natural Language Interaction Not enough data 7.3(won by default) 58 Proactive Assistance Not enough data 7.3(won by default) 57 Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing Not enough data 7.8(won by default) 425 Exporting & Sharing Data Not enough data 8.0(won by default) 434 Multi-Device Data Visualization Not enough data 7.9(won by default) 427 Interactive Dashboards Not enough data 8.4(won by default) 438 Data Segmentation Not enough data 8.0(won by default) 422 Predictive Analytics Lead Scoring Not enough data 7.7(won by default) 423 Opportunity Scoring Not enough data 7.8(won by default) 424 Risk Analysis Not enough data 7.4(won by default) 407 Live Forecasting Not enough data 7.7(won by default) 416 Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Not enough data Not enough data Competitive Analysis Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management Not enough data 8.7(won by default) 443 Sales Gamification Not enough data 7.6(won by default) 410 Account-Based Analytics Not enough data 8.3(won by default) 419 Activity Tracking Not enough data 8.7(won by default) 443 Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Not enough data Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Not enough data Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) Not enough data 7.6 452 Agentic AI - Sales Performance Management Autonomous Task Execution Not enough data 7.2(won by default) 66 Natural Language Interaction Not enough data 7.3(won by default) 65 Proactive Assistance Not enough data 7.4(won by default) 64 Incentives Badges Not enough data 6.9(won by default) 391 Triggers Not enough data 7.4(won by default) 401 Leaderboards Not enough data 7.1(won by default) 395 Commission Calculator Not enough data Feature Not Available Personalization Profiles Not enough data 7.7(won by default) 414 Custom Reports Not enough data 7.9(won by default) 410 Dashboards Not enough data 8.3(won by default) 430 Goal Setting/Tracking Not enough data 8.0(won by default) 412 Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations Not enough data 7.8(won by default) 410 Employee Structure Not enough data 7.7(won by default) 401 Behavior Monitoring Not enough data 7.5(won by default) 387 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);) Not enough data 7.6 81 Customization Custom Fields Not enough data 8.3(won by default) 76 Conditional Logic Not enough data 7.8(won by default) 72 Multi-page Forms Not enough data 7.3(won by default) 71 Design Not enough data 7.7(won by default) 76 Forms Creation & Design Not enough data Not enough data Additional Functionality Embedded Forms Not enough data 8.2(won by default) 74 Offline Capability Not enough data 6.7(won by default) 70 Notifications Not enough data 7.8(won by default) 78 Payments Not enough data 6.9(won by default) 71 Mobile Forms Not enough data 7.5(won by default) 73 Customizable Forms Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Branding Not enough data Not enough data SSL Security Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Autofill Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Convert to PDF Not enough data Not enough data Customizable Templates Not enough data Not enough data Media Library Not enough data Not enough data Generative AI Not enough data Not enough data Full Text Search Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Forms Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data User Insights Reviewers' Company Size [![Kommo](https://images.g2crowd.com/uploads/product/hd_favicon/336b51d8022254961a96881cbfd1b78a/kommo.svg "Kommo")](https://www.g2.com/products/kommo/reviews) Kommo Small-Business(50 or fewer emp.) 77.3% Mid-Market(51-1000 emp.) 10.2% Enterprise(\> 1000 emp.) 12.5% [![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews) Pipedrive Small-Business(50 or fewer emp.) 75.1% Mid-Market(51-1000 emp.) 21.5% Enterprise(\> 1000 emp.) 3.4% Small-Business (50 or fewer emp.) 77.3% 75.1% Mid-Market (51-1000 emp.) 10.2% 21.5% Enterprise (\> 1000 emp.) 12.5% 3.4% Reviewers' Industry [![Kommo](https://images.g2crowd.com/uploads/product/hd_favicon/336b51d8022254961a96881cbfd1b78a/kommo.svg "Kommo")](https://www.g2.com/products/kommo/reviews) Kommo Marketing and Advertising 20.5% Information Technology and Services 11.0% Leisure, Travel & Tourism 6.8% Hospitality 4.1% Accounting 2.7% Other 54.8% [![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")](https://www.g2.com/products/pipedrive/reviews) Pipedrive Computer Software 9.5% Information Technology and Services 8.9% Marketing and Advertising 8.3% Construction 4.9% Financial Services 4.7% Other 63.6% FAQs ## Kommo vs Pipedrive FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Pipedrive vs Kommo? Pipedrive stands out for its higher G2 rating, broader review base, and stronger Ease of Setup and Quality of Support scores, while Kommo is noted for its integrations and intuitive interface. | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | [Kommo](https://www.g2.com/products/kommo/reviews) | | --- | --- | | 4.3/5 (3,110 reviews) | 4.2/5 (75 reviews) | | Small-Business | Small-Business | | 8.7 | 8.0 | | 8.4 | 8.2 | | Intuitive core CRM features | Integration (4 all-time mentions) | ### How do the pricing models of Pipedrive and Kommo compare? Pipedrive is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Kommo. - **Pipedrive:** Reviewers consistently describe Pipedrive as affordable and cost-effective for small businesses, with competitive pricing and strong value for core CRM features. - **Kommo:** Recent reviews note Kommo's cost-benefit as a positive, but also mention that AI credits are expensive and that the price can be high for small businesses, even with special plans. ### What are the best alternatives to Pipedrive and Kommo? The top three alternatives to Pipedrive and Kommo are Agentforce Sales, Nutshell, and Freshsales. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,110 reviews) | Small-Business | Affordable and cost-effective for small businesses | Intuitive core CRM features | | [Kommo](https://www.g2.com/products/kommo/reviews) | 4.2/5 (75 reviews) | Small-Business | Cost-benefit is positive, but AI credits and advanced features can be expensive | Integration (4 all-time mentions) | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — | | [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443 reviews) | Small-Business | — | — | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | — | ### Which CRM features should I prioritize when comparing Pipedrive and Kommo? Buyers should prioritize ease of use, integrations, automation features, reporting, and customization when comparing Pipedrive and Kommo. - **Ease of Use:** Pipedrive scores 8.8, Kommo 8.3; Kommo has 3 all-time mentions for ease of use. - **Integrations:** Kommo has 4 all-time mentions for integration; Pipedrive reviewers cite integrations with tools like Zoom, GSuite, Gmail, Outlook, and Slack. - **Automation Features:** Kommo has 2 all-time mentions for automation features; Pipedrive reviewers highlight automations and workflow streamlining. - **Reporting:** Both products receive reviewer feedback on reporting, with Pipedrive users seeking more advanced options and Kommo users noting basic analytics. - **Customization:** Pipedrive is praised for customizable fields; Kommo reviewers mention limited customization as a trade-off. ### What are the pros and cons of Pipedrive vs Kommo? Pipedrive's headline strength is its intuitive core CRM experience, while Kommo is recognized for integrations and automation. - **Pipedrive strengths:** Intuitive core CRM features, easy setup, strong visual pipeline, customizable fields, and affordable pricing for small businesses. - **Pipedrive trade-offs:** Limited advanced features, restrictions on assigning activities to multiple users, and requests for more flexible reporting and customizations. - **Kommo strengths:** Integration (4 all-time mentions), ease of use (3 all-time mentions), automation features (2 all-time mentions), intuitive interface (2 all-time mentions), and task management (2 all-time mentions). - **Kommo trade-offs:** Expertise required (2 all-time mentions), integration issues (2 all-time mentions), learning curve (2 all-time mentions), limited customization (2 all-time mentions), and higher cost for advanced features. ### Is Pipedrive or Kommo better for small businesses? Pipedrive is the stronger fit for small businesses, with a higher G2 rating and more positive small-business reviewer sentiment. - **Pipedrive:** Largest segment is Small-Business; reviewers highlight affordability, intuitive setup, and strong value for small teams. - **Kommo:** Largest segment is Small-Business; reviewers note ease of use and integrations, but mention a learning curve and higher costs for advanced features. ### Which CRM platform has better integrations? Kommo is favored for integrations, with more reviewer-cited integration mentions and a focus on messaging platforms. - **Pipedrive:** Reviewers mention integrations with Zoom, GSuite, Gmail, Outlook, and Slack, with positive sentiment for ease of connecting sales tools. - **Kommo:** 4 all-time mentions for integration, with reviewers highlighting integrations with WhatsApp, Instagram, Make, Claude, and Google Ads. ### How do Pipedrive and Kommo compare on customer support? Pipedrive and Kommo are rated within 0.2 points on Quality of Support, indicating near-parity in reviewer satisfaction. - **Pipedrive:** Reviewers describe support as helpful, responsive, and available, with onboarding sessions and dedicated account managers noted as positives. - **Kommo:** Reviewers mention fast responses and helpful support, but also cite occasional delays and a need for more technical expertise in support interactions. ### Which is easier to implement, Pipedrive or Kommo? Pipedrive scores higher on Ease of Setup, with reviewers describing a smoother and more intuitive implementation experience than Kommo. - **Pipedrive:** Reviewers consistently describe setup as quick, straightforward, and easy to customize, with an intuitive onboarding process. - **Kommo:** Reviewers note that initial setup can be overwhelming or complex, especially for advanced automations and integrations, but becomes easier after configuration. ### Which product has better Reporting? Pipedrive is favored for Reporting, with reviewers noting easier reporting and more advanced options compared to Kommo. - **Pipedrive:** Reviewers highlight easy reporting and funnel management, but request more advanced and flexible reporting features; reporting is a recurring theme in recent feedback. - **Kommo:** Reviewers describe reporting and analytics as basic, with requests for more customization and deeper metrics; reporting is cited as an area for improvement. Alternatives **Kommo Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ![Creatio AI CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1930c008594df667c29cb97114fb1d5a/creatio-ai-crm.svg "Creatio AI CRM") [ Creatio AI CRM ](/products/creatio-ai-crm/reviews) **Pipedrive Alternatives** ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") [ Nutshell ](/products/nutshell/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Copper](https://images.g2crowd.com/uploads/product/hd_favicon/a43c4e9fd5e0c3b3012653a35d0d7c2a/copper.svg "Copper") [ Copper ](/products/copper/reviews) ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") [ Nimble ](/products/nimble/reviews)