# Kommo vs Pipedrive Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Pipedrive excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate features like the sales pipeline view, which simplifies tracking performance and deal progress, making it particularly beneficial for small teams transitioning from spreadsheets.
- **Users say** that Kommo offers a straightforward approach to managing leads and customer conversations, with a visual pipeline that helps users easily follow opportunities. This simplicity is highlighted as a key strength, especially for those who prioritize ease of use in their CRM.
- **Reviewers mention** that Pipedrive's implementation process is notably quick and user-friendly, with many recent users highlighting the effectiveness of its onboarding wizard. This contrasts with Kommo, where some users have expressed challenges in setup, indicating a potential area for improvement.
- **According to verified reviews** , Pipedrive's support is often described as responsive and helpful, with users noting the benefit of having a dedicated account manager. In comparison, while Kommo's support is generally rated positively, some users feel that it could be more proactive in addressing issues.
- **Users highlight** that Pipedrive's mobile app is particularly useful for on-the-go updates, allowing sales teams to make calls and log information quickly. This feature is a significant advantage for users who need flexibility in their workflow, whereas Kommo's mobile support is seen as less robust.
- **Reviewers appreciate** Kommo's commitment to continuous improvement, with many noting the regular rollout of new features. This dedication to enhancing the user experience is a strong point for Kommo, although some users feel that Pipedrive's established features and integrations provide a more comprehensive solution overall.



---
## Frequently Asked Questions

### What is the difference between Pipedrive vs Kommo?

Pipedrive stands out for its higher G2 rating, broader review base, and stronger Ease of Setup and Quality of Support scores, while Kommo is noted for its integrations and intuitive interface.

| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | [Kommo](https://www.g2.com/products/kommo/reviews) |
| --- | --- |
| 4.3/5 (3,110 reviews) | 4.2/5 (75 reviews) |
| Small-Business | Small-Business |
| 8.7 | 8.0 |
| 8.4 | 8.2 |
| Intuitive core CRM features | Integration (4 all-time mentions) |



### How do the pricing models of Pipedrive and Kommo compare?

Pipedrive is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Kommo.

- **Pipedrive:** Reviewers consistently describe Pipedrive as affordable and cost-effective for small businesses, with competitive pricing and strong value for core CRM features.
- **Kommo:** Recent reviews note Kommo's cost-benefit as a positive, but also mention that AI credits are expensive and that the price can be high for small businesses, even with special plans.



### What are the best alternatives to Pipedrive and Kommo?

The top three alternatives to Pipedrive and Kommo are Agentforce Sales, Nutshell, and Freshsales.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,110 reviews) | Small-Business | Affordable and cost-effective for small businesses | Intuitive core CRM features |
| [Kommo](https://www.g2.com/products/kommo/reviews) | 4.2/5 (75 reviews) | Small-Business | Cost-benefit is positive, but AI credits and advanced features can be expensive | Integration (4 all-time mentions) |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | — |
| [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443 reviews) | Small-Business | — | — |
| [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | — |



### Which CRM features should I prioritize when comparing Pipedrive and Kommo?

Buyers should prioritize ease of use, integrations, automation features, reporting, and customization when comparing Pipedrive and Kommo.

- **Ease of Use:** Pipedrive scores 8.8, Kommo 8.3; Kommo has 3 all-time mentions for ease of use.
- **Integrations:** Kommo has 4 all-time mentions for integration; Pipedrive reviewers cite integrations with tools like Zoom, GSuite, Gmail, Outlook, and Slack.
- **Automation Features:** Kommo has 2 all-time mentions for automation features; Pipedrive reviewers highlight automations and workflow streamlining.
- **Reporting:** Both products receive reviewer feedback on reporting, with Pipedrive users seeking more advanced options and Kommo users noting basic analytics.
- **Customization:** Pipedrive is praised for customizable fields; Kommo reviewers mention limited customization as a trade-off.



### What are the pros and cons of Pipedrive vs Kommo?

Pipedrive's headline strength is its intuitive core CRM experience, while Kommo is recognized for integrations and automation.

- **Pipedrive strengths:** Intuitive core CRM features, easy setup, strong visual pipeline, customizable fields, and affordable pricing for small businesses.
- **Pipedrive trade-offs:** Limited advanced features, restrictions on assigning activities to multiple users, and requests for more flexible reporting and customizations.
- **Kommo strengths:** Integration (4 all-time mentions), ease of use (3 all-time mentions), automation features (2 all-time mentions), intuitive interface (2 all-time mentions), and task management (2 all-time mentions).
- **Kommo trade-offs:** Expertise required (2 all-time mentions), integration issues (2 all-time mentions), learning curve (2 all-time mentions), limited customization (2 all-time mentions), and higher cost for advanced features.



### Is Pipedrive or Kommo better for small businesses?

Pipedrive is the stronger fit for small businesses, with a higher G2 rating and more positive small-business reviewer sentiment.

- **Pipedrive:** Largest segment is Small-Business; reviewers highlight affordability, intuitive setup, and strong value for small teams.
- **Kommo:** Largest segment is Small-Business; reviewers note ease of use and integrations, but mention a learning curve and higher costs for advanced features.



### Which CRM platform has better integrations?

Kommo is favored for integrations, with more reviewer-cited integration mentions and a focus on messaging platforms.

- **Pipedrive:** Reviewers mention integrations with Zoom, GSuite, Gmail, Outlook, and Slack, with positive sentiment for ease of connecting sales tools.
- **Kommo:** 4 all-time mentions for integration, with reviewers highlighting integrations with WhatsApp, Instagram, Make, Claude, and Google Ads.



### How do Pipedrive and Kommo compare on customer support?

Pipedrive and Kommo are rated within 0.2 points on Quality of Support, indicating near-parity in reviewer satisfaction.

- **Pipedrive:** Reviewers describe support as helpful, responsive, and available, with onboarding sessions and dedicated account managers noted as positives.
- **Kommo:** Reviewers mention fast responses and helpful support, but also cite occasional delays and a need for more technical expertise in support interactions.



### Which is easier to implement, Pipedrive or Kommo?

Pipedrive scores higher on Ease of Setup, with reviewers describing a smoother and more intuitive implementation experience than Kommo.

- **Pipedrive:** Reviewers consistently describe setup as quick, straightforward, and easy to customize, with an intuitive onboarding process.
- **Kommo:** Reviewers note that initial setup can be overwhelming or complex, especially for advanced automations and integrations, but becomes easier after configuration.



### Which product has better Reporting?

Pipedrive is favored for Reporting, with reviewers noting easier reporting and more advanced options compared to Kommo.

- **Pipedrive:** Reviewers highlight easy reporting and funnel management, but request more advanced and flexible reporting features; reporting is a recurring theme in recent feedback.
- **Kommo:** Reviewers describe reporting and analytics as basic, with requests for more customization and deeper metrics; reporting is cited as an area for improvement.



| | Kommo | Pipedrive | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 84 | 3,142 | 
| **Largest Market Segment** | Small-Business (76.8% of reviews) | Small-Business (72.8% of reviews) | 
| **Entry Level Price** | $15.00 | $24.00 1 Seats Per Month | 

---
## Top Pros & Cons

### Kommo

Pros:
- Integration (4 reviews)
- Ease of Use (3 reviews)

Cons:
- Expertise Required (2 reviews)
- Integration Issues (2 reviews)

### Pipedrive

Pros:
- Ease of Use (527 reviews)
- Intuitive (255 reviews)

Cons:
- Missing Features (215 reviews)
- Limited Features (133 reviews)

---
## Ratings Comparison
| Rating | Kommo | Pipedrive | 
|---|---|---|
  | **Meets Requirements** | 8.4 (54 reviews) | 8.5 (2704 reviews) | 
  | **Ease of Use** | 8.3 (58 reviews) | 8.9 (2748 reviews) | 
  | **Ease of Setup** | 7.9 (45 reviews) | 8.7 (1754 reviews) | 
  | **Ease of Admin** | 8.9 (25 reviews) | 8.6 (1049 reviews) | 
  | **Quality of Support** | 8.1 (53 reviews) | 8.4 (2315 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (25 reviews) | 8.7 (1016 reviews) | 
  | **Product Direction (% positive)** | 8.7 (53 reviews) | 8.9 (2648 reviews) | 

---
## Pricing

### Kommo

#### Entry-Level Pricing

Plan: Basic

Price: $15.00

Description: Designed to boost the effectiveness of small sales teams 

Key Features:
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs

[Browse all 3 editions](https://www.g2.com/products/kommo/pricing)

#### Free Trial

Yes

### Pipedrive

#### Entry-Level Pricing

Plan: Lite

Price: $24.00 1 Seats Per Month

Description: per month per user.
14$ / month billed annually

Key Features:
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports

[Browse all 4 editions](https://www.g2.com/products/pipedrive/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Kommo** | 7.7/10 | 61 |
| **Pipedrive** | 8.0/10 | 2432 |

#### Sales Force Automation

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Contact & Account Management** | 8.6 (40 reviews) ✓ Verified | 8.6 (2086 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.5 (45 reviews) ✓ Verified | 8.9 (2187 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.1 (41 reviews) ✓ Verified | 8.7 (2142 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.6 (23 reviews) | 7.7 (1619 reviews) ✓ Verified | 
| **Desktop Integration** | 8.3 (29 reviews) ✓ Verified | 8.4 (1143 reviews) ✓ Verified | 
| **Product & Price List Management** | 6.7 (22 reviews) ✓ Verified | 7.7 (1618 reviews) ✓ Verified | 
| **Quote & Order Management** | 6.7 (22 reviews) | 7.7 (1574 reviews) | 
| **Customer Contract Management** | 8.1 (23 reviews) ✓ Verified | 7.8 (1675 reviews) | 
| **Contract/License Management** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Email Marketing** | 8.1 (24 reviews) ✓ Verified | 7.5 (1525 reviews) ✓ Verified | 
| **Campaign Management** | 8.0 (22 reviews) | 7.5 (1500 reviews) ✓ Verified | 
| **Lead Management** | 8.9 (45 reviews) ✓ Verified | 8.5 (1886 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Feature Not Available | 7.5 (1449 reviews) ✓ Verified | 
| **Email Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | 9.4 (6 reviews) | 

#### Customer Support

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Case Management** | 7.5 (22 reviews) | 7.9 (1011 reviews) | 
| **Customer Support Portal** | 7.4 (21 reviews) | 7.8 (989 reviews) | 
| **Knowledge Base** | 7.1 (19 reviews) | 8.0 (1021 reviews) | 
| **Call Center Features** | 7.0 (16 reviews) | 7.5 (1477 reviews) | 
| **Support Analytics** | 6.9 (18 reviews) | 7.7 (961 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | 9.8 (10 reviews) | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | 10.0 (10 reviews) | 
| **Content Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Field Sales Management** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Reporting** | 7.4 (29 reviews) ✓ Verified | 8.0 (1900 reviews) ✓ Verified | 
| **Dashboards** | 7.7 (26 reviews) ✓ Verified | 8.3 (1974 reviews) ✓ Verified | 
| **Forecasting** | 7.2 (20 reviews) ✓ Verified | 7.9 (1727 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Social Collaboration Features** | 6.7 (17 reviews) ✓ Verified | 7.6 (1426 reviews) ✓ Verified | 
| **Social Network Integration** | 7.7 (21 reviews) ✓ Verified | 7.4 (1377 reviews) ✓ Verified | 
| **Mobile User Support** | 7.1 (22 reviews) ✓ Verified | 7.9 (1599 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | 8.0 (5 reviews) | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Multi-Channel Social Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Customization** | 7.8 (17 reviews) ✓ Verified | 8.2 (1363 reviews) ✓ Verified | 
| **Workflow Capability** | 7.9 (15 reviews) ✓ Verified | 8.3 (1362 reviews) | 
| **User, Role, and Access Management** | 7.6 (15 reviews) ✓ Verified | 8.4 (1365 reviews) ✓ Verified | 
| **Internationalization** | 8.2 (11 reviews) ✓ Verified | 8.2 (1170 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 6.8 (11 reviews) | 7.3 (1060 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 6.8 (10 reviews) | 7.8 (1175 reviews) | 
| **Performance and Reliability** | 8.1 (14 reviews) ✓ Verified | 8.8 (1351 reviews) ✓ Verified | 
| **Output Document Generation** | 6.8 (10 reviews) | 7.8 (1128 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Integration

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | 7.3 (14 reviews) ✓ Verified | 8.1 (1237 reviews) ✓ Verified | 
| **Integration APIs** | 7.4 (13 reviews) ✓ Verified | 8.0 (1177 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.7 (10 reviews) ✓ Verified | 7.9 (1113 reviews) ✓ Verified | 
| **Third-Party Integration** | Not enough data | 8.3 (6 reviews) | 
| **Internal Chat Integration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **AI Text Generation** | 7.3 (8 reviews) | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 
| **Proposal Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (7 reviews) | 7.3 (171 reviews) | 
| **Multi-step Planning** | 8.0 (5 reviews) | 7.6 (171 reviews) | 
| **Cross-system Integration** | 8.3 (6 reviews) | 7.5 (172 reviews) | 
| **Adaptive Learning** | 8.3 (6 reviews) | 7.3 (170 reviews) | 
| **Natural Language Interaction** | 8.0 (5 reviews) | 7.3 (171 reviews) | 
| **Proactive Assistance** | 7.7 (5 reviews) | 7.3 (169 reviews) | 
| **Decision Making** | 8.8 (8 reviews) | 7.6 (172 reviews) | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **For Startups** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **For Mac Devices** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Social Profiles** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Brand Tracking** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | 9.0 (5 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Kommo** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 258 |

#### Email Marketing

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.2 (211 reviews) | 
| **Manage Email Lists** | Not enough data | 8.2 (213 reviews) | 
| **High-Volume Sending** | Not enough data | 7.8 (206 reviews) | 
| **Building and Personalizing Emails** | Not enough data | 8.2 (211 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.3 (214 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.2 (207 reviews) | 
| **Automated Email Responses** | Not enough data | 7.9 (207 reviews) | 
| **Multi-user Account** | Not enough data | 8.2 (203 reviews) | 
| **Surveys** | Not enough data | 7.5 (197 reviews) | 

#### Reporting & Analytics

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.5 (192 reviews) | 
| **Basic Reporting** | Not enough data | 8.2 (206 reviews) | 

#### Generative AI

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Email Marketing

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (25 reviews) | 
| **Autonomous Task Execution** | Not enough data | 6.9 (25 reviews) | 
| **Multi-step Planning** | Not enough data | 7.3 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (25 reviews) | 

#### Integration

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.2 (227 reviews) | 
| **Integration APIs** | Not enough data | 7.8 (224 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.9 (221 reviews) | 
| **CRM Integration** | Not enough data | 8.2 (221 reviews) | 
| **Social Media Integration** | Not enough data | 7.2 (213 reviews) | 
| **E-Commerce Integration** | Not enough data | 7.3 (210 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Newsletter Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **WYSIWYG Editor** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Preview Functionality** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Email Campaign Management** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Mobile Optimization** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Click Tracking** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **GDPR Compliance** | Not enough data | Not enough data | 
| **Subscriber Management** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Customizable CTAs** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **CAN-SPAM Compliance** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **HTML Editor** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Product Recommendations** | Not enough data | Not enough data | 
| **Image Library** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Kommo** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 81 |

#### Customization

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (76 reviews) | 
| **Conditional Logic** | Not enough data | 7.8 (72 reviews) | 
| **Multi-page Forms** | Not enough data | 7.3 (71 reviews) | 
| **Design** | Not enough data | 7.7 (76 reviews) | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.2 (74 reviews) | 
| **Offline Capability** | Not enough data | 6.7 (70 reviews) | 
| **Notifications** | Not enough data | 7.8 (78 reviews) | 
| **Payments** | Not enough data | 6.9 (71 reviews) | 
| **Mobile Forms** | Not enough data | 7.5 (73 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Kommo** | N/A | N/A |
| **Pipedrive** | 7.6/10 | 445 |

#### Agentic AI - Sales Performance Management

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (66 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (65 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (64 reviews) | 

#### Incentives

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Badges** | Not enough data | 6.9 (391 reviews) | 
| **Triggers** | Not enough data | 7.4 (401 reviews) | 
| **Commission Calculator** | Not enough data | Feature Not Available | 
| **Leaderboards** | Not enough data | 7.1 (395 reviews) | 

#### Personalization

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Profiles** | Not enough data | 7.7 (414 reviews) | 
| **Custom Reports** | Not enough data | 7.9 (410 reviews) | 
| **Dashboards** | Not enough data | 8.3 (430 reviews) | 
| **Goal Setting/Tracking** | Not enough data | 8.0 (411 reviews) | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 

#### Administrative

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | 7.8 (409 reviews) | 
| **Employee Structure** | Not enough data | 7.7 (401 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.5 (387 reviews) | 

#### Additional Functionality

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Employee Reward Programs** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Ongoing Performance Tracking** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **For Sales Teams/Organizations** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Planning** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Quota Planning** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Rewards Points** | Not enough data | Not enough data | 
| **Organizational Charting** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Milestone Tracking** | Not enough data | Not enough data | 
| **Territory Management** | Not enough data | Not enough data | 
| **Performance Appraisal** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Sales Onboarding & Training** | Not enough data | Not enough data | 
| **Employee Recognition** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Kanban Board** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Transfers/Routing** | Not enough data | Not enough data | 
| **Activity/News Feed** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Kommo** | N/A | N/A |
| **Pipedrive** | 8.0/10 | 284 |

#### Agentic AI - Email Tracking

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (56 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (57 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (56 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (56 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (56 reviews) | 
| **Decision Making** | Not enough data | 8.1 (55 reviews) | 

#### Analytics

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (256 reviews) | 
| **Link Activity** | Not enough data | 8.2 (257 reviews) | 
| **Attachment Activity** | Not enough data | 8.1 (250 reviews) | 

#### Customizations

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.2 (268 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (257 reviews) | 
| **Real-Time Notifications** | Not enough data | 8.4 (270 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (257 reviews) | 
| **Templates** | Not enough data | 8.3 (260 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Contact Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Click Tracking** | Not enough data | Not enough data | 
| **Subscription Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Mailing List Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Email Distribution** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Autoresponders** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Kommo** | N/A | N/A |
| **Pipedrive** | 7.8/10 | 473 |

#### Agentic AI - Sales Analytics

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.3 (57 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (58 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (58 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (58 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (57 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 

#### Data Sourcing

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.8 (425 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (433 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | 7.9 (427 reviews) | 
| **Interactive Dashboards** | Not enough data | 8.4 (437 reviews) | 
| **Data Segmentation** | Not enough data | 8.0 (422 reviews) | 

#### Predictive Analytics

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.7 (423 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (424 reviews) | 
| **Risk Analysis** | Not enough data | 7.4 (407 reviews) | 
| **Live Forecasting** | Not enough data | 7.7 (416 reviews) | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Correlation Analysis** | Not enough data | Not enough data | 
| **Competitive Analysis** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 

#### Sales Management

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.7 (443 reviews) | 
| **Sales Gamification** | Not enough data | 7.6 (410 reviews) | 
| **Account-Based Analytics** | Not enough data | 8.3 (419 reviews) | 
| **Activity Tracking** | Not enough data | 8.7 (443 reviews) | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Kommo | Pipedrive | 
|---|---|---|
| **Dynamic Modeling** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Dashboard Creation** | Not enough data | Not enough data | 
| **Modeling & Simulation** | Not enough data | Not enough data | 
| **Exception Reporting** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **"What If" Scenarios** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Graphical Data Presentation** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Business Process Control** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)


**Unique to Pipedrive (5):** [Email Marketing Software](https://www.g2.com/categories/email-marketing), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


---
## Reviewer Demographics

### By Company Size

| Segment | Kommo | Pipedrive | 
|---|---|---|
| **Small-Business** | 76.8% | 72.8% | 
| **Mid-Market** | 8.7% | 22.9% | 
| **Enterprise** | 14.5% | 4.2% | 

### By Industry

#### Kommo

- **Marketing and Advertising:** 19.7%
- **Information Technology and Services:** 9.8%
- **Leisure, Travel & Tourism:** 8.2%
- **Hospitality:** 4.9%
- **Education Management:** 3.3%
- **Financial Services:** 3.3%
- **Health, Wellness and Fitness:** 3.3%
- **Computer Software:** 3.3%
- **Internet:** 3.3%
- **Computer & Network Security:** 3.3%
- **Other:** 37.7%

#### Pipedrive

- **Computer Software:** 11.0%
- **Information Technology and Services:** 10.1%
- **Marketing and Advertising:** 9.8%
- **Financial Services:** 4.2%
- **Construction:** 3.4%
- **Real Estate:** 3.2%
- **Internet:** 2.9%
- **Consulting:** 2.2%
- **Insurance:** 2.1%
- **Manufacturing:** 1.7%
- **Other:** 49.4%

---
## Alternatives

### Alternatives to Kommo

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25883 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13939 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2949 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (360 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1113 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.3/5 stars (574 reviews)
- [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) — 4.2/5 stars (946 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (481 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)

### Alternatives to Pipedrive

- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1455 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1113 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25883 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13939 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2949 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (875 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (481 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (300 reviews)

---
## Top Discussions

### Kommo

- Title: [I've noticed some affordable/low budget CRM solutions have start up costs associated with  their service.  Does amoCRM have any startup fees, or any contracts?](https://www.g2.com/discussions/237-are-there-any-set-up-fees-associated-with-amocrm) — 1 comment, 1 upvote
  > **Top comment:** "According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with..."

### Pipedrive

- Title: [Is Pipedrive free?](https://www.g2.com/discussions/is-pipedrive-free) — 3 comments, 1 upvote
  > **Top comment:** "No"
- Title: [What is the best way to use email marketing with Pipedrive?](https://www.g2.com/discussions/12132-what-is-the-best-way-to-use-email-marketing-with-pipedrive) — 3 comments, 3 upvotes
  > **Top comment:** "PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal..."
- Title: [What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?](https://www.g2.com/discussions/what-features-of-pipedrive-are-most-beneficial-for-new-sales-professionals-to-track-and-optimize-their-sales-pipeline) — 2 comments
  > **Top comment:** "In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people..."
- Title: [What is Pipedrive used for?](https://www.g2.com/discussions/pipedrive-what-is-pipedrive-used-for) — 2 comments
  > **Top comment:** "Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key..."
- Title: [What is Pipedrive software?](https://www.g2.com/discussions/what-is-pipedrive-software) — 2 comments
  > **Top comment:** "It is a CRM tool that helps sales professionals to log all your sales related activities. Eg. meetings, contacts, proposals and contracts. Basically managing..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/kommo-vs-pipedrive)