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At a Glance
Market Segments
Small-Business (81.3% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$15.00
$24.00 1 Seats Per Month
Kommo
Star Rating
(35)3.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansPipedrive
Star Rating
(2,830)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pipedrive excels in Opportunity & Pipeline Management with a score of 8.8, while Kommo falls behind at 7.7. Reviewers mention that Pipedrive's visual pipeline makes it easier to track deals and manage sales processes effectively.
- Reviewers mention that Pipedrive's Ease of Use is rated at 8.9, significantly higher than Kommo's 8.2. Users on G2 appreciate Pipedrive's intuitive interface, which simplifies navigation and reduces the learning curve for new users.
- G2 users highlight that Pipedrive offers superior Sales Force Automation features, particularly in Contact & Account Management with a score of 8.5 compared to Kommo's 8.1. Users say that Pipedrive's robust contact management tools help streamline customer interactions.
- Users report that Kommo shines in Lead Management with a score of 8.8, slightly better than Pipedrive's 8.5. Reviewers mention that Kommo's lead scoring and nurturing capabilities are particularly effective for small businesses looking to optimize their sales funnels.
- Reviewers mention that Pipedrive's Quality of Support is rated at 8.3, while Kommo's is slightly higher at 8.5. Users on G2 appreciate the responsiveness and helpfulness of Kommo's support team, which can be crucial for resolving issues quickly.
- Users say that Pipedrive's Customization options, particularly in Custom Fields with a score of 8.3, allow for better tailoring of the CRM to specific business needs, whereas Kommo's customization features are perceived as less flexible.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Kommo
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
7.9
28
8.5
2,488
Ease of Use
8.2
29
8.9
2,524
Ease of Setup
7.6
16
8.7
1,543
Ease of Admin
8.7
15
8.6
997
Quality of Support
8.3
26
8.4
2,128
Has the product been a good partner in doing business?
8.0
15
8.7
965
Product Direction (% positive)
7.8
27
8.8
2,452
Features by Category
Sales Force Automation
8.2
23
|
Verified
8.5
2004
|
Verified
Feature Not Available
Feature Not Available
7.9
23
|
Verified
8.8
2039
|
Verified
7.7
23
|
Verified
8.6
2050
|
Verified
7.3
20
7.7
1609
|
Verified
7.9
21
|
Verified
8.3
1100
|
Verified
6.1
19
|
Verified
7.7
1610
|
Verified
6.4
20
7.7
1565
7.7
19
|
Verified
7.8
1667
Marketing Automation
7.7
18
|
Verified
7.5
1498
|
Verified
7.6
19
7.5
1483
|
Verified
8.8
24
|
Verified
8.5
1820
|
Verified
Feature Not Available
7.5
1446
|
Verified
Customer Support
7.3
20
7.9
1005
6.9
18
7.8
986
6.9
18
8.0
1016
7.0
16
7.5
1474
6.9
18
7.7
959
Reporting & Analytics
7.1
23
|
Verified
8.0
1853
|
Verified
7.4
23
|
Verified
8.3
1942
|
Verified
7.2
20
|
Verified
7.9
1716
|
Verified
Mobile & Social
6.5
16
|
Verified
7.6
1422
|
Verified
7.0
15
|
Verified
7.4
1376
|
Verified
7.0
20
|
Verified
7.9
1584
|
Verified
Platform
7.7
15
|
Verified
8.2
1334
|
Verified
7.9
15
|
Verified
8.3
1315
7.6
15
|
Verified
8.4
1352
|
Verified
8.2
11
|
Verified
8.2
1167
|
Verified
6.8
11
7.3
1059
|
Verified
6.8
10
7.8
1168
8.1
14
|
Verified
8.7
1317
|
Verified
6.8
10
7.8
1123
Integration
7.3
14
|
Verified
8.1
1224
|
Verified
7.4
13
|
Verified
8.0
1157
|
Verified
7.7
10
|
Verified
7.9
1090
|
Verified
Generative AI
6.3
5
Feature Not Available
Agentic AI - CRM
Not enough data
7.2
167
Not enough data
7.5
168
Not enough data
7.4
166
Not enough data
7.2
167
Not enough data
7.3
166
Not enough data
7.3
167
Not enough data
7.5
168
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
208
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
222
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
406
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
Kommo and Pipedrive are categorized as CRM
Unique Categories
Kommo has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.9%
Information Technology and Services
15.6%
Telecommunications
6.3%
Internet
6.3%
Education Management
6.3%
Other
43.8%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.3%
Real Estate
3.3%
Other
61.4%
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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