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Compare Kommo and Pipedrive 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (72.5% of reviews)
Entry-Level Pricing
$15.00
$24.00 1 Seats Per Month
Kommo
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansPipedrive
Star Rating
(2,932)4.3 out of 5
Market Segments
Small-Business (72.5% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many praising its intuitive interface that simplifies monitoring deal progress and setting reminders. Users appreciate how it helps them stay organized and collaborate effectively, ensuring that no opportunities slip through the cracks.
- Users say that Kommo is also user-friendly, with an interface that makes it easy to manage conversations, leads, and sales pipelines in one place. Reviewers highlight its automation features as a significant time-saver, helping them keep track of tasks and communications seamlessly.
- According to verified reviews, Pipedrive's implementation process is notably quick and straightforward, with users mentioning the intuitive onboarding wizard that facilitates a smooth setup. This ease of setup contributes to a higher overall satisfaction score compared to Kommo.
- Reviewers mention that while Kommo offers a solid customer support experience, with fast response times from the support team, Pipedrive still edges ahead in overall support quality. Users appreciate Pipedrive's consistent assistance, which enhances their confidence in using the platform.
- Users highlight that Pipedrive's robust features for opportunity and pipeline management are particularly effective, with many noting the deal win animations as a fun and motivating aspect of the platform. This feature, along with its high ratings in task management, makes it a favorite among small businesses.
- G2 reviewers indicate that while Kommo has strengths in lead management and integration capabilities, it faces challenges in areas like reporting and document management. Users have pointed out that these features could be more refined compared to Pipedrive's offerings, which are generally viewed as more comprehensive and reliable.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Kommo
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.1
33
8.5
2,544
Ease of Use
8.3
34
8.9
2,581
Ease of Setup
7.7
21
8.7
1,592
Ease of Admin
8.7
17
8.6
1,011
Quality of Support
8.3
31
8.4
2,174
Has the product been a good partner in doing business?
8.1
17
8.7
979
Product Direction (% positive)
8.2
32
8.8
2,506
Features by Category
Sales Force Automation
8.3
24
|
Verified
8.5
2026
|
Verified
Feature Not Available
Feature Not Available
8.2
28
|
Verified
8.9
2076
|
Verified
8.0
27
|
Verified
8.6
2082
|
Verified
7.3
20
7.7
1613
|
Verified
7.8
22
|
Verified
8.3
1112
|
Verified
6.5
21
|
Verified
7.7
1613
|
Verified
6.4
20
7.7
1567
7.7
19
|
Verified
7.8
1670
Marketing Automation
7.7
18
|
Verified
7.5
1506
|
Verified
7.6
19
7.5
1488
|
Verified
8.9
28
|
Verified
8.5
1838
|
Verified
Feature Not Available
7.5
1447
|
Verified
Customer Support
7.3
20
7.9
1007
7.1
19
7.8
986
6.9
18
8.0
1017
7.0
16
7.5
1475
6.9
18
7.7
960
Reporting & Analytics
7.2
24
|
Verified
8.0
1861
|
Verified
7.5
24
|
Verified
8.3
1952
|
Verified
7.2
20
|
Verified
7.9
1719
|
Verified
Mobile & Social
6.7
17
|
Verified
7.6
1422
|
Verified
7.4
18
|
Verified
7.4
1376
|
Verified
7.0
20
|
Verified
7.9
1586
|
Verified
Platform
7.8
17
|
Verified
8.2
1339
|
Verified
7.9
15
|
Verified
8.3
1326
7.6
15
|
Verified
8.4
1356
|
Verified
8.2
11
|
Verified
8.2
1168
|
Verified
6.8
11
7.3
1058
|
Verified
6.8
10
7.8
1170
8.1
14
|
Verified
8.7
1322
|
Verified
6.8
10
7.8
1124
Integration
7.3
14
|
Verified
8.1
1227
|
Verified
7.4
13
|
Verified
8.0
1160
|
Verified
7.7
10
|
Verified
7.9
1090
|
Verified
Generative AI
6.3
5
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
171
8.0
5
7.5
168
Not enough data
7.3
169
Not enough data
7.3
168
Not enough data
7.3
169
8.3
6
7.6
171
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
400
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
408
Not enough data
8.3
427
Not enough data
8.0
411
Administrative
Not enough data
7.8
407
Not enough data
7.7
400
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
56
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
255
Not enough data
8.2
256
Not enough data
8.1
249
Customizations
Not enough data
8.2
267
Not enough data
8.3
256
Not enough data
8.3
268
Not enough data
7.9
257
Not enough data
8.3
257
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
430
Not enough data
7.9
426
Not enough data
8.4
434
Not enough data
8.0
420
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
415
Sales Management
Not enough data
8.7
440
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
439
Categories
Categories
Shared Categories
Kommo and Pipedrive are categorized as CRM
Unique Categories
Kommo has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.6%
Information Technology and Services
13.5%
Telecommunications
5.4%
Retail
5.4%
Music
5.4%
Other
48.6%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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