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At a Glance
Market Segments
Small-Business (81.3% of reviews)
Small-Business (72.3% of reviews)
Entry-Level Pricing
$15.00
$24.00 1 Seats Per Month
Kommo
Star Rating
(35)3.8 out of 5
Market Segments
Small-Business (81.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansPipedrive
Star Rating
(2,845)4.3 out of 5
Market Segments
Small-Business (72.3% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user satisfaction, boasting a significantly higher overall score compared to Kommo. Users appreciate its user-friendly interface and the ability to efficiently manage sales tracking and deal flow, making it a preferred choice for many small businesses.
- According to verified reviews, Pipedrive's implementation process is praised for its simplicity, with users highlighting how easy it is to set up and train employees. In contrast, while Kommo is noted for its versatility and customization options, some users find it less intuitive for onboarding.
- Reviewers mention that Pipedrive provides excellent visibility into sales activities, which is crucial for effective management. Users have noted that it allows for straightforward communication with prospective customers, enhancing overall sales performance.
- Users say that Kommo stands out for its extensive integrations with various programs, making it adaptable to different market needs. However, while it is considered easy to use, some users feel that it lacks the depth of features that Pipedrive offers for comprehensive sales management.
- Reviewers highlight that Pipedrive's support quality is commendable, with a focus on helping users navigate the platform effectively. In comparison, Kommo's support is also rated well, but it does not match the volume of positive feedback that Pipedrive receives.
- According to recent user feedback, Pipedrive's robust reporting and dashboard features are particularly beneficial for tracking performance metrics, while Kommo's strengths lie in lead management. Users appreciate how Pipedrive's tools provide actionable insights, which can be a game-changer for sales teams.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Kommo
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
7.9
28
8.5
2,496
Ease of Use
8.2
29
8.9
2,532
Ease of Setup
7.6
16
8.7
1,550
Ease of Admin
8.7
15
8.6
999
Quality of Support
8.3
26
8.4
2,135
Has the product been a good partner in doing business?
8.0
15
8.7
967
Product Direction (% positive)
7.8
27
8.8
2,460
Features by Category
Sales Force Automation
8.2
23
|
Verified
8.5
2009
|
Verified
Feature Not Available
Feature Not Available
7.9
23
|
Verified
8.8
2045
|
Verified
7.7
23
|
Verified
8.6
2053
|
Verified
7.3
20
7.7
1610
|
Verified
7.9
21
|
Verified
8.3
1102
|
Verified
6.1
19
|
Verified
7.7
1611
|
Verified
6.4
20
7.7
1566
7.7
19
|
Verified
7.8
1668
Marketing Automation
7.7
18
|
Verified
7.5
1501
|
Verified
7.6
19
7.5
1485
|
Verified
8.8
24
|
Verified
8.5
1823
|
Verified
Feature Not Available
7.5
1447
|
Verified
Customer Support
7.3
20
7.9
1006
6.9
18
7.8
987
6.9
18
8.0
1017
7.0
16
7.5
1475
6.9
18
7.7
960
Reporting & Analytics
7.1
23
|
Verified
8.0
1855
|
Verified
7.4
23
|
Verified
8.3
1945
|
Verified
7.2
20
|
Verified
7.9
1717
|
Verified
Mobile & Social
6.5
16
|
Verified
7.6
1423
|
Verified
7.0
15
|
Verified
7.4
1377
|
Verified
7.0
20
|
Verified
7.9
1585
|
Verified
Platform
7.7
15
|
Verified
8.2
1334
|
Verified
7.9
15
|
Verified
8.3
1315
7.6
15
|
Verified
8.4
1352
|
Verified
8.2
11
|
Verified
8.2
1167
|
Verified
6.8
11
7.3
1059
|
Verified
6.8
10
7.8
1168
8.1
14
|
Verified
8.7
1318
|
Verified
6.8
10
7.8
1123
Integration
7.3
14
|
Verified
8.1
1224
|
Verified
7.4
13
|
Verified
8.0
1157
|
Verified
7.7
10
|
Verified
7.9
1090
|
Verified
Generative AI
6.3
5
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
168
Not enough data
7.5
169
Not enough data
7.4
167
Not enough data
7.3
168
Not enough data
7.3
167
Not enough data
7.3
168
Not enough data
7.5
169
Email Marketing
Not enough data
8.2
209
Not enough data
8.2
210
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
210
Not enough data
8.1
205
Not enough data
7.9
204
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
204
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
24
Not enough data
6.7
24
Not enough data
7.2
24
Not enough data
7.5
24
Not enough data
7.4
24
Integration
Not enough data
8.2
225
Not enough data
7.8
223
Not enough data
7.9
219
Not enough data
8.2
219
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
65
Not enough data
7.3
64
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
399
Not enough data
Feature Not Available
Not enough data
7.1
394
Personalization
Not enough data
7.7
413
Not enough data
7.9
406
Not enough data
8.2
425
Not enough data
8.0
410
Administrative
Not enough data
7.8
406
Not enough data
7.7
399
Not enough data
7.5
386
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.7
56
Not enough data
7.6
55
Not enough data
7.5
54
Not enough data
7.6
55
Not enough data
7.8
55
Not enough data
8.1
54
Analytics
Not enough data
8.0
254
Not enough data
8.2
255
Not enough data
8.1
247
Customizations
Not enough data
8.2
265
Not enough data
8.3
254
Not enough data
8.3
266
Not enough data
7.9
255
Not enough data
8.3
256
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
57
Not enough data
7.4
57
Not enough data
7.3
57
Not enough data
7.2
56
Data Sourcing
Not enough data
7.8
424
Not enough data
8.0
428
Not enough data
7.9
425
Not enough data
8.4
432
Not enough data
8.0
418
Predictive Analytics
Not enough data
7.7
420
Not enough data
7.8
422
Not enough data
7.3
405
Not enough data
7.7
413
Sales Management
Not enough data
8.6
438
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
437
Categories
Categories
Shared Categories
Kommo and Pipedrive are categorized as CRM
Unique Categories
Kommo has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.9%
Information Technology and Services
15.6%
Telecommunications
6.3%
Internet
6.3%
Education Management
6.3%
Other
43.8%
Computer Software
10.8%
Information Technology and Services
10.1%
Marketing and Advertising
10.1%
Financial Services
4.2%
Real Estate
3.3%
Other
61.4%
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
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