Compare Kommo and Pipedrive 
At a Glance
Market Segments
Small-Business (78.9% of reviews)
Small-Business (72.7% of reviews)
Entry-Level Pricing
$15.00
$24.00 1 Seats Per Month
Kommo
Star Rating
(50)4.1 out of 5
Market Segments
Small-Business (78.9% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansPipedrive
Star Rating
(2,992)4.3 out of 5
Market Segments
Small-Business (72.7% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users highlighting its powerful sales automation tools and intuitive interface. One user mentioned, "It's like having an assistant, telling me what to do every day," which underscores its effectiveness in managing daily tasks.
- Users say that Kommo is particularly user-friendly, with an interface that makes it easy to manage conversations and sales pipelines. Reviewers appreciate the automation features that save time, stating, "I also appreciate the automation features, which save time and help keep me organized."
- According to verified reviews, Pipedrive has a significantly higher G2 Score, indicating greater overall satisfaction among users. With a score of 86.77, it reflects a strong reputation for quality and support, while Kommo's score of 48.48 suggests room for improvement in user satisfaction.
- Reviewers mention that Pipedrive's ease of setup is a standout feature, with many users praising its intuitive onboarding process. One user noted the "excellent integration" capabilities, which help streamline their workflow right from the start.
- Users highlight that while Kommo offers a competitive entry-level price, its overall performance in areas like reporting and task management lags behind Pipedrive. For instance, Pipedrive users appreciate its robust reporting features, stating, "I like how easy it is to sort clients," which enhances their ability to track performance.
- Reviewers indicate that Pipedrive's customer support is highly rated, with a score of 8.4, compared to Kommo's 8.3. Users have shared positive experiences with Pipedrive's support team, emphasizing their responsiveness and helpfulness, which is crucial for businesses relying on timely assistance.
Pricing
Entry-Level Pricing
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Kommo
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.1
33
8.5
2,586
Ease of Use
8.3
34
8.9
2,624
Ease of Setup
7.7
21
8.7
1,631
Ease of Admin
8.7
17
8.6
1,022
Quality of Support
8.3
31
8.4
2,211
Has the product been a good partner in doing business?
8.1
17
8.7
990
Product Direction (% positive)
8.2
32
8.8
2,547
Features by Category
Sales Force Automation
8.3
24
|
Verified
8.5
2043
|
Verified
Feature Not Available
Feature Not Available
8.2
28
|
Verified
8.9
2106
|
Verified
8.0
27
|
Verified
8.6
2098
|
Verified
7.3
20
7.7
1615
|
Verified
7.8
22
|
Verified
8.3
1122
|
Verified
6.5
21
|
Verified
7.7
1616
|
Verified
6.4
20
7.7
1570
7.7
19
|
Verified
7.8
1675
Marketing Automation
7.7
18
|
Verified
7.5
1515
|
Verified
7.6
19
7.5
1494
|
Verified
8.9
28
|
Verified
8.5
1851
|
Verified
Feature Not Available
7.5
1448
|
Verified
Customer Support
7.3
20
7.9
1008
7.1
19
7.8
988
6.9
18
8.0
1020
7.0
16
7.5
1476
6.9
18
7.7
961
Reporting & Analytics
7.2
24
|
Verified
8.0
1873
|
Verified
7.5
24
|
Verified
8.3
1960
|
Verified
7.2
20
|
Verified
7.9
1721
|
Verified
Mobile & Social
6.7
17
|
Verified
7.6
1424
|
Verified
7.4
18
|
Verified
7.4
1376
|
Verified
7.0
20
|
Verified
7.9
1591
|
Verified
Platform
7.8
17
|
Verified
8.2
1344
|
Verified
7.9
15
|
Verified
8.3
1337
7.6
15
|
Verified
8.4
1359
|
Verified
8.2
11
|
Verified
8.2
1169
|
Verified
6.8
11
7.3
1059
|
Verified
6.8
10
7.8
1172
8.1
14
|
Verified
8.8
1326
|
Verified
6.8
10
7.8
1126
Integration
7.3
14
|
Verified
8.1
1229
|
Verified
7.4
13
|
Verified
8.0
1164
|
Verified
7.7
10
|
Verified
7.9
1095
|
Verified
Generative AI
6.3
5
Feature Not Available
Agentic AI - CRM
Not enough data
7.3
169
Not enough data
7.6
172
8.0
5
7.5
171
Not enough data
7.3
169
Not enough data
7.3
169
Not enough data
7.3
169
8.3
6
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
256
Not enough data
8.2
257
Not enough data
8.1
249
Customizations
Not enough data
8.2
268
Not enough data
8.3
257
Not enough data
8.4
270
Not enough data
7.9
257
Not enough data
8.3
259
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Categories
Categories
Shared Categories
Kommo and Pipedrive are categorized as CRM
Unique Categories
Kommo has no unique categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
21.6%
Information Technology and Services
13.5%
Computer & Network Security
5.4%
Computer Software
5.4%
Education Management
5.4%
Other
48.6%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Real Estate
3.3%
Other
61.5%
Discussions
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
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