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Compare Klara and iPlum 
At a Glance
Market Segments
Small-Business (75.5% of reviews)
Small-Business (98.9% of reviews)
Entry-Level Pricing
No pricing available
$8.99
Klara
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KlaraiPlum
Star Rating
(197)4.3 out of 5
Market Segments
Small-Business (98.9% of reviews)
Pros & Cons
Entry-Level Pricing
$8.99
Browse all 2 pricing plansKlara vs iPlum
When assessing the two solutions, reviewers found Klara easier to use, set up, and administer. Reviewers also preferred doing business with Klara overall.
- Klara and iPlum both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Klara is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Klara over iPlum.
Pricing
Entry-Level Pricing
Klara
No pricing availableiPlum
Standard
$8.99
For mobile app calling, texting, voicemail, auto-text reply, business hours, phone tree and extensions.
- Get US or Canada Local Number
- Calling & Multimedia Texting
- Voicemail
Free Trial
Klara
No trial information availableiPlum
No trial information availableRatings
Meets Requirements
9.2
85
9.2
181
Ease of Use
9.2
87
8.6
183
Ease of Setup
9.3
58
7.9
174
Ease of Admin
9.5
34
8.6
46
Quality of Support
9.0
79
8.4
147
Has the product been a good partner in doing business?
9.0
33
8.2
47
Product Direction (% positive)
9.0
83
8.6
182
Features by Category
Platform
9.4
55
9.3
119
9.5
55
9.2
123
Feature Not Available
8.5
111
9.3
54
9.1
113
9.5
55
9.3
121
9.4
52
9.0
115
9.4
52
9.0
111
9.3
55
8.9
114
Patient Convenience
9.3
25
Not enough data
9.1
24
Not enough data
9.6
23
Not enough data
9.6
23
Not enough data
9.7
23
Not enough data
Administration
9.3
23
Not enough data
9.4
24
Not enough data
8.6
23
Not enough data
8.6
23
Not enough data
8.7
22
Not enough data
9.0
22
Not enough data
Patient-Centered Functions
9.1
63
Not enough data
9.1
62
Not enough data
8.1
19
Not enough data
9.3
58
Not enough data
Feature Not Available
Not enough data
Operations
9.2
70
Not enough data
9.0
65
Not enough data
8.9
66
Not enough data
9.2
64
Not enough data
9.0
56
Not enough data
8.9
52
Not enough data
Feature Not Available
Not enough data
Generative AI
8.6
16
Not enough data
Technology
9.5
22
9.4
24
9.8
20
8.9
23
8.9
20
7.9
21
Administration
8.9
20
7.9
21
Feature Not Available
8.0
22
Feature Not Available
7.6
21
Compliance
9.6
22
9.6
23
9.7
19
9.6
22
Platform Basics - VoIP Providers
Not enough data
7.4
65
Not enough data
8.0
68
Not enough data
7.5
63
Not enough data
6.8
64
Not enough data
6.5
62
Not enough data
6.5
62
Basic Communication
Not enough data
8.8
92
Not enough data
Feature Not Available
Not enough data
8.9
92
Not enough data
5.9
77
Not enough data
6.3
72
Not enough data
6.6
74
Agentic AI - VoIP Providers
Not enough data
6.3
50
Not enough data
6.5
50
Not enough data
6.4
51
Not enough data
6.4
49
Access
Not enough data
6.2
69
Not enough data
Feature Not Available
Not enough data
7.1
77
Advanced Features
Not enough data
5.7
70
Not enough data
6.4
78
Not enough data
8.4
85
Agentic AI - Google Workspace Communication Tools
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
7.8
9
Not enough data
7.6
9
Calling
Not enough data
7.5
26
Not enough data
Feature Not Available
Not enough data
8.6
27
Not enough data
Feature Not Available
Not enough data
8.3
11
Contacts
Not enough data
8.2
26
Not enough data
Feature Not Available
Not enough data
7.5
25
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
10
Categories
Categories
Shared Categories
Klara and iPlum are categorized as HIPAA Compliant Messaging and Telemedicine
Unique Categories
iPlum is categorized as Google Workspace Communication Tools, Outbound Call Tracking, and VoIP Providers
Reviews
Reviewers' Company Size
Klara
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iPlum
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
43.7%
Hospital & Health Care
35.0%
Health, Wellness and Fitness
7.8%
Mental Health Care
2.9%
Alternative Medicine
2.9%
Other
7.8%
Mental Health Care
54.8%
Health, Wellness and Fitness
11.7%
Hospital & Health Care
10.6%
Individual & Family Services
3.7%
Marketing and Advertising
2.1%
Other
17.0%
Discussions
What is Klara app?
1 Comment
AC
An app to download onto your mobile device. It was difficult for my patients to consistently log into the app. Only about 70% of patients would read any...Read more
How much does Klara cost?
1 Comment
AC
Too much for a solo practice. There are less expensive options that do the same thing. Read more
What does Klara do?
1 Comment
AC
I used them for communicating with my patients and sending customizable intake forms (via jotforms). Evidently they also do much more. They are also wicked...Read more
iPlum has no discussions with answers
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