1. [Home](https://www.g2.com/) 2. ... 3. [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) 4. [Klara Discussions](https://www.g2.com/products/klara/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7dea658dc087f4af29aad6ab06803b3/klara.png "Product Avatar Image") ![Reward for good Klara reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37303/medal.svg "Reward for good Klara reviews") ](/products/klara/reviews) [ Klara ](/products/klara/reviews) (112)4.6/5 Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows. Show More * * * ### 71.0 Nps Score Already have Klara? ### All Klara Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Klara used for? ](/discussions/what-is-klara-used-for) What is Klara used for? [ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ HIPAA Compliant Messaging Software ](https://www.g2.com/tags/hipaa-compliant-messaging-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.&title=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Klara+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss%0aAsk+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.) 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[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ HIPAA Compliant Messaging Software ](https://www.g2.com/tags/hipaa-compliant-messaging-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.&title=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Klara+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss%0aAsk+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.) 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[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ HIPAA Compliant Messaging Software ](https://www.g2.com/tags/hipaa-compliant-messaging-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software)[ Patient Relationship Management (PRM) Software ](https://www.g2.com/tags/patient-relationship-management-prm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.&title=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Klara+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss%0aAsk+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.) 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[ Patient Engagement Software ](https://www.g2.com/tags/patient-engagement-software)[ HIPAA Compliant Messaging Software ](https://www.g2.com/tags/hipaa-compliant-messaging-software)[ Telemedicine Software ](https://www.g2.com/tags/telemedicine-software)[ Patient Relationship Management (PRM) Software ](https://www.g2.com/tags/patient-relationship-management-prm-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.&title=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Klara+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Klara+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fklara%2Fdiscuss%0aAsk+Klara+questions+and+get+answers+from+expert+users+in+our+Klara+Discussions+section.) 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