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Invoca
Invoca
(961)
4.5 out of 5
Invoca
By Invoca
Get a quote
Ring.io
Ring.io
(62)
4.5 out of 5
Ring.io
By Ring.io
At a Glance
Invoca
Invoca
Star Rating
(961)4.5 out of 5
Market Segments
Small-Business (38.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Invoca
Ring.io
Ring.io
Star Rating
(62)4.5 out of 5
Market Segments
Small-Business (72.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 1 user Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Invoca excels in its Call Analytics features, particularly with Call Recording rated at 9.0, while Ring.io shines with its Advanced Reporting capabilities, achieving a score of 9.5. Reviewers mention that the detailed insights from Ring.io's reporting tools help in making informed decisions.
  • Reviewers mention that Ring.io's Ease of Setup is rated at 9.2, making it user-friendly for new adopters, whereas Invoca's score of 8.0 indicates that some users find the initial setup process more complex. Users on G2 appreciate the straightforward onboarding process of Ring.io.
  • G2 users highlight that Invoca's Quality of Support is rated at 9.1, with many reviewers praising the responsiveness and helpfulness of the support team. In contrast, Ring.io also scores high at 9.4, but users report that the support is particularly effective in resolving technical issues quickly.
  • Users say that Invoca's Predictive Dialer feature, rated at 8.8, is beneficial for increasing call efficiency, but some find it less intuitive compared to Ring.io's Progressive Dialing feature, which received a higher score of 9.6, making it easier for agents to manage calls.
  • Reviewers mention that Invoca's Machine Learning capabilities, rated at 8.5, provide valuable insights, but users on G2 feel that Ring.io's AI Text Summarization feature, scoring 9.0, offers more practical applications for summarizing conversations and improving follow-ups.
  • Users report that Invoca's Multi-User Access feature, rated at 9.0, is beneficial for teams, but Ring.io's score of 9.4 indicates a more robust functionality that allows for better collaboration among team members, which is frequently mentioned in user reviews.
Pricing
Entry-Level Pricing
Invoca
No pricing available
Ring.io
Free
Free
1 user Per Month
Browse all 4 pricing plans
Free Trial
Invoca
Free Trial is available
Ring.io
Free Trial is available
Ratings
Meets Requirements
8.8
815
9.2
55
Ease of Use
8.4
816
9.3
54
Ease of Setup
8.0
552
9.1
31
Ease of Admin
8.3
536
9.4
24
Quality of Support
9.1
803
9.4
51
Has the product been a good partner in doing business?
9.2
540
9.4
24
Product Direction (% positive)
8.8
801
9.6
57
Features by Category
Sales EngagementHide 25 FeaturesShow 25 Features
Not enough data
9.3
5
Integrated Workflows
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Repeatability and Reportability
Not enough data
8.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
AI and Automation
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Auto DialerHide 14 FeaturesShow 14 Features
Not enough data
9.2
27
Dialing Options
Not enough data
9.3
23
|
Verified
Not enough data
9.6
20
|
Verified
Not enough data
Not enough data
Agent Tools
Not enough data
8.6
21
|
Verified
Not enough data
9.0
18
Not enough data
9.7
25
|
Verified
Automation
Not enough data
8.5
21
Not enough data
9.3
17
|
Verified
Not enough data
9.3
15
|
Verified
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
7.8
104
Not enough data
Call Analytics
9.1
93
Not enough data
8.5
78
Not enough data
8.6
89
Not enough data
8.3
75
Not enough data
Agent Performance Management
8.4
70
Not enough data
8.0
79
Not enough data
8.3
70
Not enough data
Generative AI
8.2
22
Not enough data
Agentic AI - Conversation Intelligence
6.8
12
Not enough data
6.5
12
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.1
11
Not enough data
6.8
11
Not enough data
7.4
11
Not enough data
SMS MarketingHide 20 FeaturesShow 20 Features
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
8.8
48
Not enough data
Quality Assurance
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Not enough data
Engagement
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Not enough data
Performance
8.9
42
Not enough data
9.1
41
Not enough data
Generative AI
8.2
18
Not enough data
8.6
18
Not enough data
Contact CenterHide 23 FeaturesShow 23 Features
Not enough data
9.1
21
Channels
Not enough data
9.2
12
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
10
|
Verified
Not enough data
9.5
11
Generative AI
Not enough data
7.8
6
Functions
Not enough data
9.0
14
|
Verified
Not enough data
9.2
16
|
Verified
Not enough data
9.4
14
|
Verified
Not enough data
8.9
9
Not enough data
8.3
10
|
Verified
Not enough data
9.2
8
|
Verified
Not enough data
9.7
10
|
Verified
Not enough data
9.5
11
|
Verified
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.6
17
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
9.1
18
|
Verified
Not enough data
9.2
10
|
Verified
Not enough data
Feature Not Available
AttributionHide 17 FeaturesShow 17 Features
8.1
44
Not enough data
Attribution Modeling
8.9
33
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.1
34
Not enough data
Agentic AI - Attribution
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
Marketing
8.9
25
Not enough data
9.2
26
Not enough data
9.1
35
Not enough data
8.9
36
Not enough data
Reporting
8.7
38
Not enough data
8.3
36
Not enough data
8.2
38
Not enough data
Speech AnalyticsHide 1 FeatureShow 1 Feature
8.5
8
Not enough data
Generative AI
8.5
8
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
9.8
8
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Personalization
Not enough data
Feature Not Available
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.8
8
Administrative
Not enough data
9.8
8
Not enough data
Feature Not Available
Not enough data
9.8
8
Email TrackingHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
9.1
36
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.7
34
Not enough data
9.2
28
Not enough data
8.9
28
Not enough data
9.6
32
Not enough data
Not enough data
Contacts
Not enough data
9.4
30
Not enough data
9.2
28
Not enough data
9.2
27
Insights
Not enough data
9.3
29
Not enough data
9.0
33
Not enough data
9.2
31
Not enough data
8.7
25
Not enough data
8.1
21
Not enough data
Not enough data
Account-Based ExecutionHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Call TrackingHide 19 FeaturesShow 19 Features
8.7
393
Not enough data
Phone Number Management
8.8
302
Not enough data
9.2
328
Not enough data
8.5
200
Not enough data
Tracking
8.7
310
Not enough data
8.9
318
Not enough data
8.7
279
Not enough data
Analytics
9.0
338
Not enough data
9.2
314
Not enough data
8.6
316
Not enough data
8.6
157
Not enough data
Call Routing
8.7
253
Not enough data
8.7
195
Not enough data
8.3
163
Not enough data
Administration
8.6
138
Not enough data
9.1
164
Not enough data
9.2
190
Not enough data
Agentic AI - Inbound Call Tracking
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Not enough data
Marketing AnalyticsHide 15 FeaturesShow 15 Features
8.2
63
Not enough data
Marketing Operations
8.4
49
Not enough data
9.1
57
Not enough data
8.8
51
Not enough data
9.1
58
Not enough data
8.1
47
Not enough data
7.8
45
Not enough data
Campaign Activity
8.8
59
Not enough data
8.7
63
Not enough data
8.4
52
Not enough data
8.7
56
Not enough data
8.8
51
Not enough data
7.9
49
Not enough data
Agentic AI - Marketing Analytics
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Not enough data
Categories
Categories
Shared Categories
Invoca
Invoca
Ring.io
Ring.io
Invoca and Ring.io share no categories
Unique Categories
Invoca
Ring.io
Reviews
Reviewers' Company Size
Invoca
Invoca
Small-Business(50 or fewer emp.)
38.7%
Mid-Market(51-1000 emp.)
33.7%
Enterprise(> 1000 emp.)
27.6%
Ring.io
Ring.io
Small-Business(50 or fewer emp.)
72.6%
Mid-Market(51-1000 emp.)
22.6%
Enterprise(> 1000 emp.)
4.8%
Reviewers' Industry
Invoca
Invoca
Marketing and Advertising
27.1%
Hospital & Health Care
8.9%
Financial Services
5.7%
Telecommunications
5.3%
Internet
5.3%
Other
47.6%
Ring.io
Ring.io
Computer Software
25.8%
Marketing and Advertising
19.4%
Financial Services
8.1%
Information Technology and Services
6.5%
Real Estate
4.8%
Other
35.5%
Alternatives
Invoca
Invoca Alternatives
CTM (formerly CallTrackingMetrics)
CTM (formerly CallTrackingMetrics)
Add CTM (formerly CallTrackingMetrics)
CallRail
CallRail
Add CallRail
Revenue.io
Revenue.io
Add Revenue.io
WhatConverts
WhatConverts
Add WhatConverts
Ring.io
Ring.io Alternatives
Kixie PowerCall & SMS
Kixie PowerCall & SMS
Add Kixie PowerCall & SMS
Aircall
Aircall
Add Aircall
JustCall
JustCall
Add JustCall
PhoneBurner
PhoneBurner
Add PhoneBurner
Discussions
Invoca
Invoca Discussions
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
How do you insure your customers data safety from your employees at invoca ?
2 Comments
Michael D.
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
See all discussions
Ring.io
Ring.io Discussions
What is Ring.io used for?
2 Comments
Official Response from Ring.io
Ring.io is a tool that helps salespeople communicate better and sell more. It lets them make calls, send messages, and keep track of all these activities...Read more
Monty the Mongoose crying
Ring.io has no more discussions with answers
See all discussions
Ask Invoca a QuestionContact Invoca
Ask Ring.io a QuestionContact Ring.io

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Invoca
Invoca
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Ring.io
Ring.io