Compare Hotjar and UXCam 
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
No pricing available
Hotjar
Star Rating
(340)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansUXCam
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UXCamSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hotjar excels in user experience with its intuitive setup process, making it easy for teams to get started quickly. Users appreciate how the platform allows them to visualize user behavior through heatmaps and session recordings, which they find practical for making UX improvements.
- Users say that UXCam provides a detailed view of user interactions, particularly through its session replays and heatmaps. Reviewers highlight the platform's ability to show where users get stuck, which helps teams refine their designs effectively.
- According to verified reviews, Hotjar's heatmaps are particularly praised for their clarity, allowing users to see exactly what visitors click, scroll, or ignore. This feature is noted to save time and enhance the analysis process, making it a favorite among users looking for actionable insights.
- Reviewers mention that while UXCam offers strong support and quality, it has fewer recent reviews compared to Hotjar, which may indicate a less active user base. However, users still commend UXCam for its easy navigation and the depth of insights it provides into user behavior.
- G2 reviewers highlight that Hotjar's session recordings are effective in pinpointing user hesitations and drop-offs, which is crucial for improving user experience. This feature is frequently mentioned as a key tool for teams aiming to enhance their website's performance.
- Users report that while both platforms are user-friendly, Hotjar slightly edges out in overall ease of use, with many finding it more straightforward for regular use. However, UXCam's focus on mobile device analysis is a strong point, appealing to teams that prioritize mobile user experience.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
UXCam
No pricing availableFree Trial
Hotjar
Free Trial is available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.6
263
8.8
156
Ease of Use
8.9
266
8.6
159
Ease of Setup
9.0
127
8.9
92
Ease of Admin
8.9
117
9.1
75
Quality of Support
8.5
181
9.3
150
Has the product been a good partner in doing business?
8.7
104
9.2
76
Product Direction (% positive)
8.2
259
8.8
137
Features by Category
Metrics
8.7
26
Not enough data
9.1
28
Not enough data
9.0
25
Not enough data
9.1
24
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.8
18
Not enough data
9.0
21
Not enough data
9.0
26
Not enough data
Reporting
Feature Not Available
Not enough data
9.0
20
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.6
20
Not enough data
8.2
17
Not enough data
8.9
22
Not enough data
Other
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
18
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
140
Not enough data
8.9
140
Not enough data
User Identification
Not enough data
8.3
73
Not enough data
8.5
79
Not enough data
8.4
79
Tracking & Reporting
Not enough data
8.9
79
Not enough data
8.6
74
Not enough data
8.5
71
Not enough data
8.6
82
Not enough data
8.7
77
Not enough data
8.9
81
Metrics
Not enough data
8.7
79
Not enough data
8.6
79
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.3
75
User Response Methods
8.9
48
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
31
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
37
|
Verified
Not enough data
9.3
16
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
8.5
40
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
71
|
Verified
8.7
46
8.9
72
|
Verified
8.0
42
8.6
53
|
Verified
8.7
48
A/B Testing
9.1
36
|
Verified
8.3
47
8.8
36
7.5
40
8.8
53
|
Verified
8.4
45
8.8
36
|
Verified
7.9
40
Visitor Information
7.6
46
|
Verified
8.6
44
8.7
41
8.0
44
Agentic AI - Session Replay
8.8
7
Not enough data
Product Analytics
Not enough data
7.9
33
Not enough data
8.6
37
Not enough data
8.0
34
Not enough data
8.4
37
Feature Not Available
7.9
30
Feature Not Available
7.8
31
Feature Not Available
7.2
30
Not enough data
7.7
28
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Crash Monitoring
Not enough data
9.0
34
Not enough data
8.6
29
Not enough data
8.6
29
Crash Data
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
34
Metrics
Not enough data
8.7
79
Not enough data
8.6
79
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.3
75
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
7.7
32
8.2
96
8.3
31
8.6
110
9.2
33
8.1
102
8.6
29
8.9
126
8.0
28
Reporting
9.3
154
8.6
35
9.0
148
8.8
34
8.7
128
8.6
32
7.9
106
8.5
32
Metrics
Not enough data
8.7
79
Not enough data
8.6
79
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.3
75
Variation Testing
Not enough data
7.5
35
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
30
Reporting
Not enough data
8.4
46
Not enough data
8.6
52
Personalization
Not enough data
8.0
43
Not enough data
8.1
40
Not enough data
8.3
41
Administration
Not enough data
8.4
43
Not enough data
8.1
39
Not enough data
8.5
49
Not enough data
9.0
49
Categories
Categories
Shared Categories
Hotjar and UXCam are categorized as Product Analytics, Session Replay, and Heatmap Tools
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXCam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Computer Software
14.8%
Information Technology and Services
11.0%
Internet
9.4%
Retail
5.7%
Other
43.4%
Financial Services
14.5%
Computer Software
11.1%
Information Technology and Services
8.7%
Health, Wellness and Fitness
7.2%
Hospital & Health Care
6.8%
Other
51.7%
Discussions
Is there a python/Node.js API Client for hotjar?
1 Comment
AG
Wow, I'm really happy that I came across this wonderful company that helped me in making a successful trade and I got all my profits without stressing myself...Read more
What is UXCam used for?
1 Comment
Official Response from UXCam
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior.
UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
UXCam has no more discussions with answers
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