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Compare Hotjar and UXCam 
Featured Products
At a Glance
Market Segments
Small-Business (52.1% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
Free 35 Daily sessions
No pricing available
Hotjar
Star Rating
(334)4.3 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 35 Daily sessions
Browse all 12 pricing plansUXCam
Star Rating
(211)4.6 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UXCamHotjar vs UXCam
When assessing the two solutions, reviewers found Hotjar easier to use and set up. However, UXCam is easier to administer. Reviewers also preferred doing business with UXCam overall.
- Reviewers felt that UXCam meets the needs of their business better than Hotjar.
- When comparing quality of ongoing product support, reviewers felt that UXCam is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of UXCam over Hotjar.
Pricing
Entry-Level Pricing
Hotjar
Observe Basic
Free
35 Daily sessions
Visualize user behavior with Heatmaps and see what your users see with Recordings.
- Automatic data capture
- Unlimited heatmaps
- Up to 1,050 sessions/month
UXCam
No pricing availableFree Trial
Hotjar
Free Trial is available
UXCam
Free Trial is available
Ratings
Meets Requirements
8.7
257
8.8
156
Ease of Use
8.9
260
8.6
159
Ease of Setup
9.0
121
8.9
92
Ease of Admin
8.9
111
9.1
75
Quality of Support
8.5
176
9.3
150
Has the product been a good partner in doing business?
8.7
98
9.2
76
Product Direction (% positive)
8.1
253
8.8
137
Features by Category
Metrics
8.7
25
Not enough data
9.1
27
Not enough data
9.0
24
Not enough data
9.1
23
Not enough data
8.8
20
Not enough data
8.6
19
Not enough data
8.7
17
Not enough data
8.9
20
Not enough data
8.9
25
Not enough data
Reporting
Feature Not Available
Not enough data
8.9
19
Not enough data
Feature Not Available
Not enough data
8.1
20
Not enough data
8.5
19
Not enough data
8.2
17
Not enough data
8.8
21
Not enough data
Other
8.0
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.6
17
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.2
70
Not enough data
Feature Not Available
Not enough data
8.9
139
Not enough data
8.8
139
Not enough data
User Identification
Not enough data
8.3
73
Not enough data
8.5
79
Not enough data
8.4
79
Tracking & Reporting
Not enough data
8.9
79
Not enough data
8.6
74
Not enough data
8.5
71
Not enough data
8.6
82
Not enough data
8.7
77
Not enough data
8.9
81
Metrics
Not enough data
8.7
79
Not enough data
8.6
79
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.3
75
User Response Methods
8.8
47
|
Verified
Not enough data
8.9
41
|
Verified
Not enough data
8.8
15
Not enough data
8.7
26
Not enough data
8.3
30
|
Verified
Not enough data
Participant Selection
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
36
|
Verified
Not enough data
9.2
15
Not enough data
Insights
8.8
52
|
Verified
Not enough data
8.6
38
|
Verified
Not enough data
8.5
39
|
Verified
Not enough data
Generative AI
7.7
5
Not enough data
User Behavior
9.0
70
|
Verified
8.7
46
8.9
71
|
Verified
8.0
42
8.5
51
|
Verified
8.7
48
A/B Testing
9.1
36
|
Verified
8.3
47
8.8
36
7.5
40
8.8
49
|
Verified
8.4
45
8.8
36
|
Verified
7.9
40
Visitor Information
7.6
45
|
Verified
8.6
44
8.6
40
8.0
44
Agentic AI - Session Replay
8.6
6
Not enough data
Product Analytics
Not enough data
7.9
33
Not enough data
8.6
37
Not enough data
8.0
34
Not enough data
8.4
37
Feature Not Available
7.9
30
Feature Not Available
7.8
31
Feature Not Available
7.2
30
Not enough data
7.7
28
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
7.8
9
Not enough data
8.1
9
Not enough data
9.1
9
Not enough data
7.8
6
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
Administration
7.6
7
Not enough data
5.7
5
Not enough data
8.8
8
Not enough data
Generative AI
6.7
5
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
9.0
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
Feature Not Available
Not enough data
8.5
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Crash Monitoring
Not enough data
9.0
34
Not enough data
8.6
29
Not enough data
8.6
29
Crash Data
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
9.0
34
Metrics
Not enough data
8.7
79
Not enough data
8.6
79
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.3
75
Feedback Management
Feature Not Available
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
Feedback Analysis
8.8
8
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feedback Sources
Feature Not Available
Not enough data
8.7
9
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
6
Not enough data
8.0
5
Not enough data
Survey Management
9.3
7
Not enough data
8.3
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Customization
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Insights
8.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.6
114
7.7
32
8.2
95
8.3
31
8.6
109
9.2
33
8.1
101
8.6
29
8.9
125
8.0
28
Reporting
9.3
153
8.6
35
9.1
146
8.8
34
8.7
126
8.6
32
7.9
106
8.5
32
Metrics
Not enough data
8.7
79
Not enough data
8.6
79
Not enough data
8.2
76
Not enough data
8.2
76
Not enough data
8.3
75
Variation Testing
Not enough data
7.5
35
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
30
Reporting
Not enough data
8.4
46
Not enough data
8.6
52
Personalization
Not enough data
8.0
43
Not enough data
8.1
40
Not enough data
8.3
41
Administration
Not enough data
8.4
43
Not enough data
8.1
39
Not enough data
8.5
49
Not enough data
9.0
49
Categories
Categories
Shared Categories
Hotjar and UXCam are categorized as Product Analytics, Session Replay, and Heatmap Tools
Unique Categories
Hotjar is categorized as Feedback Analytics, Digital Experience Monitoring (DEM), User Research, Software Testing, Survey, Digital Analytics, and E-Commerce Analytics
Reviews
Reviewers' Company Size
Hotjar
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UXCam
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.0%
Computer Software
15.1%
Information Technology and Services
11.2%
Internet
9.6%
Retail
5.4%
Other
42.6%
Financial Services
14.5%
Computer Software
11.1%
Information Technology and Services
8.7%
Health, Wellness and Fitness
7.2%
Hospital & Health Care
6.8%
Other
51.7%
Discussions
What is Hotjar?
1 Comment
MN
https://boardsontop.com/longboard-size-chart/Read more
How is Hotjar different from Google Analytics?
1 Comment
AM
Hotjar has a better set of advanced tools to get a better look at heatmaps and visitor recordings. Where as Google Analytics majorly focuses on all the...Read more
What is UXCam used for?
1 Comment
Official Response from UXCam
Companies like Costa Coffee and JobNimbus use UXCam to understand user behavior.
UXCam helped JobNimbus improve their ratings on the Play Store from 2.5...Read more
UXCam has no more discussions with answers
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