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Compare Heyday AI and livepro Knowledge Management 
Featured Products
At a Glance
Market Segments
Small-Business (56.3% of reviews)
Mid-Market (58.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 50 Seats Per Month
Heyday AI
Star Rating
(16)4.0 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Heyday AIlivepro Knowledge Management
Star Rating
(89)4.9 out of 5
Market Segments
Mid-Market (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 50 Seats Per Month
Learn more about livepro Knowledge ManagementHeyday AI vs livepro Knowledge Management
- Reviewers felt that livepro Knowledge Management meets the needs of their business better than Heyday AI.
- When comparing quality of ongoing product support, reviewers felt that livepro Knowledge Management is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of livepro Knowledge Management over Heyday AI.
Pricing
Entry-Level Pricing
Heyday AI
No pricing availablelivepro Knowledge Management
livepro Knowledgebase
Free Trial
50 Seats Per Month
Access the features of a knowledge management solution without any licenses.
- Decision Trees make it easy for your customers and staff to get the right answers without needing human help.
- Work Instructions - simplify even the most complex processes to eliminate costly mistakes
- Hubs -Gather all your like information in one place to make it even easier to find - saves time and money
Free Trial
Heyday AI
No trial information availablelivepro Knowledge Management
Free Trial is available
Ratings
Meets Requirements
8.1
8
9.6
63
Ease of Use
9.0
8
9.7
64
Ease of Setup
Not enough data
9.2
51
Ease of Admin
Not enough data
9.1
49
Quality of Support
7.7
8
9.8
61
Has the product been a good partner in doing business?
Not enough data
10.0
47
Product Direction (% positive)
8.5
8
9.8
59
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.4
19
Not enough data
8.9
17
Not enough data
9.3
17
Knowledge Management
Not enough data
9.7
18
Not enough data
9.7
13
Not enough data
9.2
13
Compliance
Not enough data
9.8
17
Not enough data
9.8
16
Not enough data
9.8
15
Not enough data
9.5
16
Customer Support
Not enough data
9.4
13
Not enough data
8.3
12
Not enough data
9.5
14
Data Security
Not enough data
9.7
12
Not enough data
9.6
12
Not enough data
9.8
17
Not enough data
9.4
12
Administration
Not enough data
9.5
11
Not enough data
9.6
14
Not enough data
9.9
15
Generative AI
Not enough data
9.4
6
Guide Options
Not enough data
9.3
18
Not enough data
8.8
15
Not enough data
9.1
19
Not enough data
8.1
16
Not enough data
9.1
15
Guide Tools
Not enough data
9.3
15
Not enough data
9.4
16
Not enough data
9.1
17
Not enough data
9.0
18
Access Options
Not enough data
8.2
11
Not enough data
8.3
13
Not enough data
9.6
19
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
8.1
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
7.9
7
Not enough data
7.6
7
Not enough data
Platform
8.6
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
7.6
7
Not enough data
Generative AI
7.6
7
Not enough data
7.9
7
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.8
10
Not enough data
9.3
9
Feature Not Available
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heyday AI and livepro Knowledge Management are categorized as Customer Self-Service
Unique Categories
Heyday AI is categorized as AI Agents For Business Operations, Conversational Marketing, Help Desk, Chatbots, Digital Customer Service Platforms, and Customer Service Automation
livepro Knowledge Management is categorized as Work Instructions, Contact Center Knowledge Base, and Genesys AppFoundry Marketplace
Reviews
Reviewers' Company Size
Heyday AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
livepro Knowledge Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.8%
Accounting
18.8%
Marketing and Advertising
12.5%
Insurance
12.5%
Internet
6.3%
Other
31.3%
Insurance
17.1%
Government Administration
17.1%
Financial Services
17.1%
Consumer Services
7.3%
Telecommunications
4.9%
Other
36.6%
Discussions
Heyday AI has no discussions with answers
livepro Knowledge Management has no discussions with answers
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