Top 10 livepro Knowledge Management Alternatives & Competitors

Top 10 Alternatives to livepro Knowledge Management Recently Reviewed By G2 Community

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Salesforce Service Cloud
By Salesforce
4.4/5
(7,192)
Product Description
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
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Reviewers say compared to livepro Knowledge Management, Salesforce Service Cloud is:
Slower to reach roi
More expensive
Categories in common with livepro Knowledge Management:
Customer Self-Service
Contact Center Knowledge Base

Document360
By Kovai Limited
4.7/5
(498)
Product Description
Document360 helps your team create, collaborate, and publish a self-service knowledge base for your software with ease
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Reviewers say compared to livepro Knowledge Management, Document360 is:
Slower to reach roi
More expensive
Categories in common with livepro Knowledge Management:
Customer Self-Service
Contact Center Knowledge Base

Guru
By Guru
4.7/5
(2,352)
Product Description
Guru is the AI Source of Truth that connects your company’s knowledge, delivers cited answers everywhere you work, and keeps information accurate automatically.
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Reviewers say compared to livepro Knowledge Management, Guru is:
Slower to reach roi
More expensive
Easier to set up
Categories in common with livepro Knowledge Management:
Contact Center Knowledge Base
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Scribe
By Scribe
4.8/5
(733)
Product Description
Scribe helps capture and share your team's expertise with smarter documentation
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Reviewers say compared to livepro Knowledge Management, Scribe is:
More expensive
Easier to admin
Easier to set up
Categories in common with livepro Knowledge Management:
Work Instructions

Zendesk for Customer Service
By Zendesk
4.3/5
(6,695)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to livepro Knowledge Management, Zendesk for Customer Service is:
Slower to reach roi
More expensive
Categories in common with livepro Knowledge Management:
Customer Self-Service

Tango
By Tango
4.8/5
(473)
Product Description
Tango personal CRM admin automates sales busywork by memorizing your processes and rules, extracting data from anywhere, automating UI navigation and clicks, auto filling properties, providing decision guidance, and fixing data entry mistakes in real-time.
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Reviewers say compared to livepro Knowledge Management, Tango is:
Easier to set up
Easier to admin
More expensive
Categories in common with livepro Knowledge Management:
Work Instructions

LiveAgent
By QualityUnit
4.5/5
(1,531)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to livepro Knowledge Management, LiveAgent is:
Slower to reach roi
More expensive
Categories in common with livepro Knowledge Management:
Customer Self-Service

Freshdesk
By Freshworks
4.4/5
(3,679)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Reviewers say compared to livepro Knowledge Management, Freshdesk is:
Slower to reach roi
More expensive
Categories in common with livepro Knowledge Management:
Customer Self-Service

Talkdesk
By Talkdesk
4.4/5
(2,503)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to livepro Knowledge Management, Talkdesk is:
Slower to reach roi
More expensive
Categories in common with livepro Knowledge Management:
Contact Center Knowledge Base

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