G2 reviewers report that Gusto excels in user experience, with many praising its ease of use and intuitive interface. Users appreciate features like the On-Demand Pay option and the ability to manage payroll for both US and international contractors seamlessly.
According to verified reviews, Gusto's implementation process is notably quick and straightforward, with users highlighting the intuitive onboarding wizard that helps new users get started without hassle. In contrast, HR Plus has received mixed feedback regarding its setup, with some users finding it less flexible.
Users say that Gusto provides exceptional customer support, often mentioning the responsive service that helps resolve issues quickly. In comparison, HR Plus users have expressed concerns about the quality of support, noting that it can be less reliable when assistance is needed.
Reviewers mention that Gusto's reporting and analytics features are robust, allowing businesses to gain valuable insights from their data. Users appreciate the ability to customize views and reports, which enhances decision-making. HR Plus, while user-friendly, lacks the same depth in reporting capabilities.
G2 reviewers highlight Gusto's strong performance in compliance and regulatory features, which are crucial for small businesses. Users feel confident knowing that Gusto helps them stay compliant with changing laws, whereas HR Plus users have noted some challenges in this area.
According to recent feedback, Gusto's mobile app is highly rated, with users enjoying the convenience of accessing payroll and benefits information on the go. HR Plus also offers mobile access, but users have indicated that Gusto's app is more user-friendly and feature-rich.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.