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At a Glance
Market Segments
Mid-Market (57.5% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Free 1 Per User Per Month
Guru
Star Rating
(2,316)4.7 out of 5
Market Segments
Mid-Market (57.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansMaintainX
Star Rating
(1,370)4.8 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansGuru vs MaintainX
When assessing the two solutions, reviewers found MaintainX easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Guru.
- Reviewers felt that Guru meets the needs of their business better than MaintainX.
- When comparing quality of ongoing product support, reviewers felt that MaintainX is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MaintainX over Guru.
Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Free Trial
Guru
Free Trial is available
MaintainX
Free Trial is available
Ratings
Meets Requirements
9.2
1,913
9.1
1,232
Ease of Use
9.2
1,935
9.4
1,253
Ease of Setup
9.3
952
9.1
1,115
Ease of Admin
9.0
476
9.3
975
Quality of Support
9.3
1,511
9.6
1,197
Has the product been a good partner in doing business?
9.4
429
9.6
960
Product Direction (% positive)
9.2
1,812
9.7
1,217
Features by Category
Content Management
9.3
108
Not enough data
9.2
107
Not enough data
9.3
107
Not enough data
Content Discovery
9.4
108
Not enough data
9.2
106
Not enough data
9.2
105
Not enough data
8.9
102
Not enough data
9.3
100
Not enough data
9.0
103
Not enough data
Generative AI
9.1
66
Not enough data
9.1
67
Not enough data
Administration
9.2
677
Not enough data
9.2
671
Not enough data
9.1
666
Not enough data
Knowledge Management
9.6
791
Not enough data
9.2
740
Not enough data
9.2
700
Not enough data
Compliance
9.2
688
Not enough data
9.1
657
Not enough data
9.2
653
Not enough data
9.1
632
Not enough data
Customer Support
9.2
761
Not enough data
9.2
720
Not enough data
9.0
646
Not enough data
Data Security
9.2
633
Not enough data
9.2
630
Not enough data
9.3
651
Not enough data
9.1
634
Not enough data
Administration
9.2
678
Not enough data
9.3
701
Not enough data
9.4
769
Not enough data
Generative AI
9.0
485
Not enough data
Asset Definition
Not enough data
9.4
161
Not enough data
9.0
153
Not enough data
8.7
149
Asset Tracking
Not enough data
8.3
151
Not enough data
8.9
151
Not enough data
9.1
156
Agentic AI - Asset Tracking
Not enough data
7.4
101
Monitoring
Not enough data
9.1
93
Not enough data
9.2
95
Not enough data
8.8
91
Analytics
Not enough data
8.8
91
Not enough data
8.9
93
Not enough data
8.4
89
Agentic AI - Asset Performance Management
Not enough data
7.7
56
Not enough data
7.7
58
Workflow & Automation
Not enough data
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Execution
Not enough data
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Analytics & Reporting
Not enough data
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Enterprise Management
Not enough data
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Knowledge Capture
Not enough data
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Generative AI
Not enough data
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Agentic AI
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Data & Integration
Not enough data
9.1
13
Not enough data
9.1
13
Task Tracking
Not enough data
9.2
365
Not enough data
9.2
373
Not enough data
9.4
371
Checklist Options
Not enough data
8.9
364
Not enough data
8.7
334
Not enough data
8.7
338
Software Availability
Not enough data
8.3
320
Not enough data
8.9
357
Not enough data
9.4
377
Not enough data
9.6
373
Knowledge Pages
9.0
684
Not enough data
9.1
640
Not enough data
9.0
685
Not enough data
8.8
584
Not enough data
8.9
545
Not enough data
9.1
557
Not enough data
Knowledge Dissemination
8.9
667
Not enough data
9.0
666
Not enough data
9.5
739
Not enough data
9.1
713
Not enough data
9.1
577
Not enough data
9.2
579
Not enough data
9.3
580
Not enough data
9.0
549
Not enough data
9.1
561
Not enough data
Agentic AI - Knowledge Base
8.6
99
Not enough data
8.9
101
Not enough data
8.8
98
Not enough data
Asset Definition
Not enough data
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Asset Tracking
Not enough data
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Inventory
Not enough data
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Depreciation
Not enough data
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Maintenance
Not enough data
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Field Service
Not enough data
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Monitoring
Not enough data
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Contract & Warranty
Not enough data
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Analytics
Not enough data
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Integration
Not enough data
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
8.0
37
Compatibility
9.3
96
Not enough data
8.9
93
Not enough data
8.9
92
Not enough data
Agentic AI - Enterprise Search Software
8.7
42
Not enough data
8.7
41
Not enough data
8.9
41
Not enough data
8.7
40
Not enough data
8.9
42
Not enough data
8.6
41
Not enough data
Search Queries
9.1
92
Not enough data
9.4
96
Not enough data
9.1
90
Not enough data
9.1
86
Not enough data
9.3
93
Not enough data
AI powered search - Enterprise Search Software
8.6
30
Not enough data
8.2
27
Not enough data
9.4
30
Not enough data
Functionality
9.0
92
Not enough data
9.3
95
Not enough data
9.1
94
Not enough data
Compatibility - Enterprise Search Software
8.8
27
Not enough data
9.4
29
Not enough data
8.6
27
Not enough data
Functionality - Enterprise Search Software
8.8
27
Not enough data
9.5
27
Not enough data
9.0
28
Not enough data
Search Queries - Enterprise Search Software
8.9
28
Not enough data
9.5
30
Not enough data
8.4
30
Not enough data
9.2
28
Not enough data
Responses
8.6
53
Not enough data
8.7
55
Not enough data
9.2
58
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.3
52
Not enough data
8.2
54
Not enough data
8.8
53
Not enough data
9.0
51
Not enough data
Platform
8.8
56
Not enough data
8.7
51
Not enough data
8.6
54
Not enough data
Autonomy - AI Agents
8.9
55
Not enough data
8.8
53
Not enough data
8.8
56
Not enough data
8.8
54
Not enough data
Generative AI
9.0
58
Not enough data
8.8
56
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Ticket Management - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
IT Support Automation - AI IT Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.6
88
Facility Management Platform Features
Not enough data
9.2
455
Not enough data
8.7
444
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
427
Not enough data
8.9
430
Not enough data
Feature Not Available
Not enough data
8.8
440
Not enough data
Feature Not Available
Not enough data
9.1
436
CMMS Platform Features
Not enough data
9.5
802
|
Verified
Not enough data
9.3
783
|
Verified
Not enough data
8.5
703
Not enough data
8.6
702
|
Verified
Not enough data
8.7
687
|
Verified
Not enough data
8.9
690
|
Verified
Not enough data
9.0
715
|
Verified
Not enough data
8.5
643
|
Verified
Not enough data
8.3
662
|
Verified
Not enough data
8.9
749
|
Verified
Categories
Categories
Shared Categories
Guru and MaintainX share no categories
Unique Categories
Guru is categorized as Knowledge Base, AI Agents For Business Operations, Contact Center Knowledge Base, Insight Engines, Enterprise Search Software, AI Agent Builders, and AI IT Agents
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.8%
Information Technology and Services
11.1%
Consumer Services
8.7%
Internet
6.4%
Financial Services
5.9%
Other
53.1%
Manufacturing
15.1%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.3%
Food & Beverages
4.1%
Other
64.5%
Discussions
Do we have any mobile app for Guru?
3 Comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 Comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 Comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
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