Compare GoTo Connect and Quo

At a Glance
GoTo Connect
GoTo Connect
Star Rating
(1,390)4.4 out of 5
Market Segments
Small-Business (70.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $27.00 1 User, Per month
Browse all 2 pricing plans
Quo
Quo
Star Rating
(3,295)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that GoTo Connect excels in providing a robust communication platform, with users praising its excellent sound quality and ease of use. One user highlighted how it streamlines business communication effectively, making it a reliable choice for managing both internal and customer interactions.
  • Users say that Quo stands out for its quick implementation and user-friendly interface, which allows team members to adopt the system with ease. Reviewers appreciate the ability to share a single phone number among team members, enhancing collaboration and accessibility.
  • According to verified reviews, GoTo Connect offers a high level of customization, which users find beneficial for tailoring the platform to their specific needs. However, some users mentioned that it could benefit from modern tech updates to keep pace with evolving communication trends.
  • Reviewers mention that Quo provides excellent customer support, with timely responses to inquiries. This level of support has been a significant factor in user satisfaction, as one long-term user noted having no issues with calls and enjoying a seamless experience with the app.
  • G2 reviewers highlight that while GoTo Connect has a strong feature set, including a workflow builder, it may not always meet the specific workflow needs of all users, leading to some configuration challenges. This contrasts with Quo, which seems to have a more straightforward setup process.
  • Users report that GoTo Connect is particularly effective for small businesses, with a significant portion of its user base falling into this category. In comparison, Quo has a higher percentage of small business users, indicating its strong appeal in that market segment, which may be due to its affordable pricing starting at $15.00.
Pricing
Entry-Level Pricing
GoTo Connect
Basic
Starting at $27.00
1 User, Per month
Browse all 2 pricing plans
Quo
Starter
$15.00
1 per user per month (billed annually)
Browse all 3 pricing plans
Free Trial
GoTo Connect
No trial information available
Quo
Free Trial is available
Ratings
Meets Requirements
9.0
1,128
9.3
2,810
Ease of Use
9.0
1,141
9.4
2,854
Ease of Setup
8.7
802
9.3
2,133
Ease of Admin
8.9
781
9.4
1,235
Quality of Support
8.8
1,102
9.3
2,635
Has the product been a good partner in doing business?
9.1
774
9.5
1,221
Product Direction (% positive)
8.4
1,093
9.4
2,715
Features by Category
7.8
12
Not enough data
Dialing Options
8.9
12
Not enough data
8.8
11
Not enough data
Not enough data
Not enough data
Agent Tools
7.1
12
Not enough data
6.7
12
Not enough data
7.1
12
Not enough data
Automation
6.4
11
Not enough data
6.9
12
Not enough data
6.7
10
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
63
Not enough data
Documents
7.3
55
Not enough data
6.9
54
Not enough data
8.0
57
Not enough data
Agentic AI - Online Fax
6.5
10
Not enough data
6.8
10
Not enough data
Sending
9.0
62
Not enough data
9.0
59
Not enough data
8.4
59
Not enough data
8.8
59
Not enough data
8.5
56
Not enough data
8.7
58
Not enough data
Customer Communications ManagementHide 10 FeaturesShow 10 Features
6.6
31
Not enough data
Channels
7.4
30
Not enough data
6.9
30
Not enough data
6.0
29
Not enough data
Design
7.8
30
Not enough data
6.1
26
Not enough data
7.0
27
Not enough data
7.6
29
Not enough data
7.4
29
Not enough data
Generative AI
4.5
20
Not enough data
5.2
21
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Quality Assurance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
7.3
28
Not enough data
Channels
8.5
21
Not enough data
6.2
17
Not enough data
6.1
19
Not enough data
7.8
18
Not enough data
6.2
17
Not enough data
Generative AI
7.7
13
Not enough data
Functions
8.3
21
Not enough data
8.1
18
Not enough data
8.0
18
Not enough data
6.7
16
Not enough data
7.0
17
Not enough data
7.6
17
Not enough data
6.6
16
Not enough data
6.8
16
Not enough data
Agentic AI - Contact Center
4.4
6
Not enough data
4.4
6
Not enough data
5.8
6
Not enough data
3.9
6
Not enough data
Administrative
6.7
14
Not enough data
8.3
21
Not enough data
7.5
20
Not enough data
7.9
16
Not enough data
7.2
16
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Customer Service PlatformsHide 2 FeaturesShow 2 Features
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
8.2
939
8.4
1,942
Platform Basics - VoIP Providers
8.5
51
8.3
480
9.0
53
8.9
531
8.4
50
8.4
480
7.4
51
8.2
487
9.0
48
7.8
458
7.9
48
7.7
451
Basic Communication
9.2
905
|
Verified
9.4
1887
8.0
396
|
Verified
Feature Not Available
7.8
448
|
Verified
9.4
1755
7.9
384
|
Verified
Feature Not Available
8.6
650
|
Verified
Feature Not Available
9.1
737
|
Verified
8.8
1331
Agentic AI - VoIP Providers
7.2
26
7.8
358
7.3
25
7.9
360
7.2
25
8.1
359
7.0
25
8.0
359
Access
8.2
478
|
Verified
Feature Not Available
8.2
504
Feature Not Available
8.4
507
|
Verified
9.0
1469
Advanced Features
8.6
731
|
Verified
7.6
1060
9.0
690
|
Verified
8.1
1278
9.1
779
|
Verified
9.4
1714
Google Workspace Communication ToolsHide 1 FeatureShow 1 Feature
Not enough data
7.3
47
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.6
1,142
Agentic AI - Outbound Call Tracking
Not enough data
7.7
118
Not enough data
7.8
117
Calling
Not enough data
9.2
990
|
Verified
Not enough data
8.5
859
|
Verified
Not enough data
9.3
978
|
Verified
Not enough data
9.1
710
Not enough data
7.8
114
Contacts
Not enough data
9.1
1020
|
Verified
Not enough data
8.9
898
|
Verified
Not enough data
8.7
879
|
Verified
Insights
Not enough data
9.0
919
|
Verified
Not enough data
8.4
860
Not enough data
8.8
957
|
Verified
Not enough data
7.9
824
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
114
8.8
130
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Feature Not Available
Not enough data
9.0
101
|
Verified
Not enough data
Feature Not Available
Not enough data
Features
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
82
|
Verified
Not enough data
9.0
109
|
Verified
Not enough data
8.9
96
|
Verified
Not enough data
Feature Not Available
Not enough data
Reviews
Reviewers' Company Size
GoTo Connect
GoTo Connect
Small-Business(50 or fewer emp.)
70.8%
Mid-Market(51-1000 emp.)
24.6%
Enterprise(> 1000 emp.)
4.6%
Quo
Quo
Small-Business(50 or fewer emp.)
91.3%
Mid-Market(51-1000 emp.)
7.4%
Enterprise(> 1000 emp.)
1.3%
Reviewers' Industry
GoTo Connect
GoTo Connect
Information Technology and Services
8.5%
Hospital & Health Care
5.7%
Financial Services
5.4%
Insurance
5.3%
Computer Software
4.3%
Other
70.9%
Quo
Quo
Real Estate
8.6%
Construction
5.9%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Health, Wellness and Fitness
4.7%
Other
70.7%
Alternatives
GoTo Connect
GoTo Connect Alternatives
8x8 Contact Center
8x8 Contact Center
Add 8x8 Contact Center
Nextiva
Nextiva
Add Nextiva
Aircall
Aircall
Add Aircall
RingEX
RingEX
Add RingEX
Quo
Quo Alternatives
Dialpad Connect
Dialpad Connect
Add Dialpad Connect
iPlum
iPlum
Add iPlum
JustCall
JustCall
Add JustCall
Aircall
Aircall
Add Aircall
Discussions
GoTo Connect
GoTo Connect Discussions
Can I Port My Existing Number?
2 Comments
Mike E.
ME
Yes. You can port your number.Read more
The Call prompter
2 Comments
Courtney  B.
CB
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.Read more
I
2 Comments
Lisa M.
LM
So far this product has fulfilled our companies needs 100% Read more
Quo
Quo Discussions
Is open phone legit?
26 Comments
Verified User
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html Read more
Is open phone free?
11 Comments
What is like Google Voice?
4 Comments
Marshall L.
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more