Compare Fathom and Zoho Zia 
Featured Products
At a Glance
Market Segments
Small-Business (78.4% of reviews)
Small-Business (61.5% of reviews)
Entry-Level Pricing
Free
No pricing available
Fathom
Star Rating
(6,775)5.0 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansZoho Zia
Star Rating
(27)4.0 out of 5
Market Segments
Small-Business (61.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Zoho ZiaSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fathom excels in user satisfaction, boasting a significantly higher overall rating compared to Zoho Zia. Users appreciate Fathom's seamless setup process, with one reviewer noting that it "just worked" during their next meeting, highlighting its ease of use.
- Users say that Zoho Zia offers a comprehensive suite of features for sales workflows, including lead auto-fill and client recording. Many find its AI predictions to be "spot-on," which enhances productivity and streamlines operations, making it a valuable tool for small businesses.
- Reviewers mention that Fathom's ability to record meetings and provide accurate transcripts is a standout feature. Users love the automatic summary emails that effectively associate action items with the correct individuals, making follow-ups much easier.
- According to verified reviews, Zoho Zia's chat support is praised for being quick and helpful, which can be a significant advantage for users needing immediate assistance. However, some users have noted challenges in configuration, indicating that it may not always align perfectly with specific workflows.
- Users highlight that Fathom's features, such as the highlight function and detailed summaries, help alleviate the burden of note-taking during meetings. This functionality allows users to focus on discussions rather than worrying about capturing every detail.
- G2 reviewers indicate that while Zoho Zia has transformed many users' business operations, it still faces challenges in areas like ease of setup and integration compared to Fathom, which consistently receives high marks for its user-friendly interface and robust support.
Pricing
Entry-Level Pricing
Fathom
Forever Free
Free
Enjoy the #1 rated AI Meeting Assistant for free forever.
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates
Zoho Zia
No pricing availableFree Trial
Fathom
Free Trial is available
Zoho Zia
No trial information availableRatings
Meets Requirements
9.6
6,296
8.8
19
Ease of Use
9.7
6,430
8.9
19
Ease of Setup
9.6
5,083
7.7
5
Ease of Admin
9.6
1,928
Not enough data
Quality of Support
9.7
4,761
9.0
16
Has the product been a good partner in doing business?
9.7
1,860
8.3
5
Product Direction (% positive)
9.8
6,306
8.3
20
Features by Category
Lead Facilitation
Feature Not Available
8.2
14
|
Verified
Feature Not Available
7.5
14
|
Verified
Feature Not Available
8.1
14
|
Verified
Feature Not Available
7.8
16
|
Verified
Organization
Feature Not Available
7.6
16
|
Verified
9.2
672
7.7
16
|
Verified
8.9
669
7.6
16
|
Verified
Performance Analysis
8.5
195
7.5
14
|
Verified
Feature Not Available
7.8
15
|
Verified
Sales Analysis
Feature Not Available
7.0
14
|
Verified
Feature Not Available
7.7
14
|
Verified
Generative AI
8.8
125
Not enough data
9.6
633
Not enough data
Agentic AI - AI Sales Assistant
9.1
60
Not enough data
Feature Not Available
Not enough data
9.0
57
Not enough data
Feature Not Available
Not enough data
9.2
59
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Call Analytics
9.7
2185
Not enough data
9.1
1790
Not enough data
9.3
1908
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
9.3
2071
Not enough data
9.7
5
Not enough data
Generative AI
9.5
1818
Not enough data
Agentic AI - Conversation Intelligence
9.0
513
Not enough data
9.0
497
Not enough data
9.0
543
Not enough data
9.1
482
Not enough data
9.1
501
Not enough data
8.9
482
Not enough data
8.8
468
Not enough data
Customization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
447
Not enough data
Organization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
445
Not enough data
8.9
445
Not enough data
Feature Not Available
Not enough data
8.9
442
Not enough data
Agentic AI - Video CMS
9.2
61
Not enough data
9.2
62
Not enough data
9.3
61
Not enough data
9.3
62
Not enough data
Voice
9.0
2537
Not enough data
9.0
2791
Not enough data
Transcription
9.1
2735
Not enough data
9.4
2574
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Editing
9.2
2393
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
9.1
2240
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
2496
Not enough data
Agentic AI - Transcription
9.1
321
Not enough data
9.1
317
Not enough data
9.1
312
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
9.7
3243
Not enough data
9.3
3165
Not enough data
9.4
3189
Not enough data
Meeting Insights - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
3193
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
9.0
279
Not enough data
8.8
281
Not enough data
9.0
278
Not enough data
8.9
278
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
8.7
5
Not enough data
9.4
6
Not enough data
9.6
9
Not enough data
Agentic AI - Sales Coaching
8.9
51
Not enough data
8.8
52
Not enough data
8.7
51
Not enough data
8.9
52
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
353
Not enough data
Feedback
9.4
338
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
9.6
317
Not enough data
Agentic AI - Note-Taking Software
9.2
326
Not enough data
Action Item Detection - AI Note-taking Software
9.6
569
Not enough data
9.7
595
Not enough data
Automatic Transcription - AI Note-taking Software
9.6
560
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.4
505
Not enough data
Language & Accent Support - AI Note-taking Software
9.1
497
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.2
511
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.2
468
Not enough data
Searchable Note Archives - AI Note-taking Software
9.4
490
Not enough data
Speaker Identification - AI Note-taking Software
9.4
515
Not enough data
Categories
Categories
Shared Categories
Fathom and Zoho Zia are categorized as AI Sales Assistant
Unique Categories
Fathom is categorized as Conversation Intelligence, Video CMS, Sales Coaching, Note-Taking Software, Transcription, AI Note-Taking Software, and AI Meeting Assistants
Zoho Zia has no unique categories
Reviews
Reviewers' Company Size
Fathom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Zia
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.3%
Computer Software
13.0%
Consulting
10.7%
Information Technology and Services
8.7%
Professional Training & Coaching
4.5%
Other
49.7%
Computer Software
11.5%
Internet
11.5%
Information Technology and Services
11.5%
Marketing and Advertising
7.7%
Accounting
3.8%
Other
53.8%
Discussions
How do I show it is recording during live Zooms?
9 Comments
ND
it shows as a meeting participantRead more
Fathom has no more discussions with answers
Zoho Zia has no discussions with answers
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