# Fathom vs Zoho Zia Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Fathom excels in providing accurate summaries and key takeaways after meetings, making it easier for users to relay information to clients. This feature allows teams to stay engaged during discussions without the distraction of note-taking, a significant advantage over Zoho Zia.
- **Users say** that Zoho Zia offers a comprehensive set of features for sales workflows, including lead auto-fill and client recording. Many find it easy to manage and appreciate the AI predictions, which are noted to be spot-on, enhancing productivity in daily operations.
- **Reviewers mention** that Fathom's integration with tools like Asana is a game-changer, as it automatically pushes action items from meetings, streamlining task management. This level of automation is something that Zoho Zia users feel could be improved upon.
- **According to verified reviews** , Fathom's ease of use is highly praised, with users highlighting its intuitive interface and quick setup process. In contrast, some Zoho Zia users have reported challenges with configuration, indicating a steeper learning curve.
- **Users appreciate** the quality of support provided by both products, but Fathom edges out with higher satisfaction ratings. Reviewers have noted that Fathom's support is responsive and helpful, while Zoho Zia's chat support is also quick but may not always resolve issues as effectively.
- **G2 reviewers highlight** that Zoho Zia has transformed their business operations with its AI capabilities, providing invaluable insights and automating tasks. However, Fathom's focus on meeting specific user needs through its perceptive action item tracking gives it an edge in practical day-to-day usability.



| | Fathom | Zoho Zia | 
|---|---|---|
| **Star Rating** | 5.0 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 6,806 | 27 | 
| **Largest Market Segment** | Small-Business (78.4% of reviews) | Small-Business (61.5% of reviews) | 
| **Entry Level Price** | Free | No pricing available | 

---
## Top Pros & Cons

### Fathom

Pros:
- AI Summary (1502 reviews)
- Accuracy (1444 reviews)

Cons:
- Meeting Management (415 reviews)
- Recording Issues (342 reviews)

### Zoho Zia

**Not enough data**

---
## Ratings Comparison
| Rating | Fathom | Zoho Zia | 
|---|---|---|
  | **Meets Requirements** | 9.6 (6323 reviews) | 8.8 (19 reviews) | 
  | **Ease of Use** | 9.7 (6458 reviews) | 8.9 (19 reviews) | 
  | **Ease of Setup** | 9.6 (5110 reviews) | 7.7 (5 reviews) | 
  | **Ease of Admin** | 9.6 (1928 reviews) | Not enough data | 
  | **Quality of Support** | 9.7 (4772 reviews) | 9.0 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.7 (1861 reviews) | 8.3 (5 reviews) | 
  | **Product Direction (% positive)** | 9.8 (6331 reviews) | 8.3 (20 reviews) | 

---
## Pricing

### Fathom

#### Entry-Level Pricing

Plan: Forever Free

Price: Free

Description: Enjoy the #1 rated AI Meeting Assistant for free forever. 

Key Features:
- Unlimited transcripts, recording, and AI summaries
- Unlimited meeting clips, playlists, and recording search
- Slack & CRM integrations to automate post-meeting updates

[Browse all 3 editions](https://www.g2.com/products/fathom-video/pricing)

#### Free Trial

Yes

### Zoho Zia

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 786 |
| **Zoho Zia** | 7.7/10 | 18 |

#### Lead Facilitation

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Customer-facing Chatbot** | Feature Not Available | 8.2 (14 reviews) ✓ Verified | 
| **Lead Qualification** | Feature Not Available | 7.5 (14 reviews) ✓ Verified | 
| **Lead Follow-up** | Feature Not Available | 8.1 (14 reviews) ✓ Verified | 
| **Meeting Scheduling ** | Feature Not Available | 7.8 (16 reviews) ✓ Verified | 

#### Organization

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Opportunity and Pipeline Management ** | Feature Not Available | 7.6 (16 reviews) ✓ Verified | 
| **Data Entry** | 9.2 (672 reviews) | 7.7 (16 reviews) ✓ Verified | 
| **Integrations / APIs** | 8.9 (669 reviews) | 7.6 (16 reviews) ✓ Verified | 

#### Performance Analysis

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Coaching ** | 8.5 (195 reviews) | 7.5 (14 reviews) ✓ Verified | 
| **Peformance Tracking** | Feature Not Available | 7.8 (15 reviews) ✓ Verified | 

#### Sales Analysis

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **ROI Forecasting ** | Feature Not Available | 7.0 (14 reviews) ✓ Verified | 
| **Sales Forecasting ** | Feature Not Available | 7.7 (14 reviews) ✓ Verified | 

#### Generative AI

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **AI Text Generation** | 8.8 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 9.6 (633 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (60 reviews) | Not enough data | 
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | 9.0 (57 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 9.2 (59 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 2439 |
| **Zoho Zia** | N/A | N/A |

#### Call Analytics

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Call Recording** | 9.7 (2195 reviews) | Not enough data | 
| **Machine Learning** | 9.1 (1790 reviews) | Not enough data | 
| **Call Analysis** | 9.3 (1912 reviews) | Not enough data | 
| **Lead Qualification** | Feature Not Available | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Customer Scoring** | Feature Not Available | Not enough data | 
| **Speech-to-Text** | 9.3 (2084 reviews) | Not enough data | 
| **Sentiment Analysis** | 9.7 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **AI Text Summarization** | 9.5 (1833 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (513 reviews) | Not enough data | 
| **Multi-step Planning** | 9.0 (497 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (546 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (481 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.1 (502 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (483 reviews) | Not enough data | 
| **Decision Making** | 8.8 (468 reviews) | Not enough data | 

### Video CMS

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 481 |
| **Zoho Zia** | N/A | N/A |

#### Customization

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Branding** | Feature Not Available | Not enough data | 
| **Customizable Thumbnails** | Feature Not Available | Not enough data | 
| **Custom Metadata** | Feature Not Available | Not enough data | 
| **Annotations** | 8.8 (447 reviews) | Not enough data | 

#### Organization

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Availability Scheduling** | Feature Not Available | Not enough data | 
| **Workflows** | Feature Not Available | Not enough data | 
| **Playlists** | 8.5 (445 reviews) | Not enough data | 
| **Deep Search** | 8.9 (445 reviews) | Not enough data | 
| **Analytics** | Feature Not Available | Not enough data | 
| **Permissions** | 8.9 (442 reviews) | Not enough data | 

#### Agentic AI - Video CMS

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (61 reviews) | Not enough data | 
| **Cross-system Integration** | 9.2 (62 reviews) | Not enough data | 
| **Adaptive Learning** | 9.3 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 9.3 (62 reviews) | Not enough data | 

### Transcription

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 2867 |
| **Zoho Zia** | N/A | N/A |

#### Voice

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Dictation** | 9.0 (2537 reviews) | Not enough data | 
| **Accuracy** | 9.0 (2794 reviews) | Not enough data | 

#### Transcription

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Speaker Identification** | 9.1 (2737 reviews) | Not enough data | 
| **Timecode Management** | 9.4 (2575 reviews) | Not enough data | 
| **Closed Captioning** | Feature Not Available | Not enough data | 
| **Custom Dictionary** | Feature Not Available | Not enough data | 

#### Editing

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Collaboration** | 9.2 (2393 reviews) | Not enough data | 
| **Spell Check and Punctuation** | Feature Not Available | Not enough data | 
| **Text Editing** | Feature Not Available | Not enough data | 
| **Translation** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Data Security** | 9.1 (2240 reviews) | Not enough data | 
| **API** | Feature Not Available | Not enough data | 
| **Voice Files** | Feature Not Available | Not enough data | 
| **Live Captioning** | Feature Not Available | Not enough data | 
| **Integrates With Existing Applications** | 9.2 (2498 reviews) | Not enough data | 

#### Agentic AI - Transcription

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (321 reviews) | Not enough data | 
| **Cross-system Integration** | 9.1 (317 reviews) | Not enough data | 
| **Decision Making** | 9.1 (312 reviews) | Not enough data | 

### AI Meeting Assistants

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 3284 |
| **Zoho Zia** | N/A | N/A |

#### Meeting Prep - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Agenda Management** | Feature Not Available | Not enough data | 
| **Virtual Meeting Hosting** | Feature Not Available | Not enough data | 
| **Automated Scheduling** | Feature Not Available | Not enough data | 

#### Meeting Automation - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Automated Note-Taking** | 9.7 (3247 reviews) | Not enough data | 
| **Voice Recognition** | 9.3 (3166 reviews) | Not enough data | 
| **Action Item Tracking** | 9.4 (3191 reviews) | Not enough data | 

#### Meeting Insights - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Sentiment Analysis** | Feature Not Available | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 
| **Smart Summaries** | 9.6 (3195 reviews) | Not enough data | 

#### Accessibility - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Language Translation** | Feature Not Available | Not enough data | 
| **Real-Time Transcription** | Feature Not Available | Not enough data | 
| **Accessibility Guidelines Compliance** | Feature Not Available | Not enough data | 

#### Agentic AI - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (279 reviews) | Not enough data | 
| **Multi-step Planning** | 8.8 (281 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (278 reviews) | Not enough data | 
| **Decision Making** | 8.9 (278 reviews) | Not enough data | 

#### Meeting Capture & Retention - AI Meeting Assistants

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Bot Presence** | 8.7 (5 reviews) | Not enough data | 
| **Meeting Moments Management** | 9.6 (8 reviews) | Not enough data | 
| **Audio or Video Recording** | 9.7 (11 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.1/10 | 365 |
| **Zoho Zia** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Multi-step Planning** | 8.9 (51 reviews) | Not enough data | 
| **Cross-system Integration** | 8.8 (52 reviews) | Not enough data | 
| **Adaptive Learning** | 8.7 (51 reviews) | Not enough data | 
| **Decision Making** | 8.9 (52 reviews) | Not enough data | 

#### Training

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Knowledge Base** | Feature Not Available | Not enough data | 
| **Coaching Materials** | Feature Not Available | Not enough data | 
| **Playbook Creation** | Feature Not Available | Not enough data | 
| **Video Record** | 9.5 (354 reviews) | Not enough data | 

#### Feedback

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Review** | 9.4 (339 reviews) | Not enough data | 
| **Scorecard** | Feature Not Available | Not enough data | 
| **Coaching Card** | Feature Not Available | Not enough data | 
| **Leaderboard** | Feature Not Available | Not enough data | 
| **Real-Time Updates** | Feature Not Available | Not enough data | 
| **Notifications** | Feature Not Available | Not enough data | 
| **Competition** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **AI Text Summarization** | 9.6 (317 reviews) | Not enough data | 

### Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.2/10 | 329 |
| **Zoho Zia** | N/A | N/A |

#### Agentic AI - Note-Taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Autonomous Task Execution** | 9.2 (327 reviews) | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Fathom** | 9.4/10 | 664 |
| **Zoho Zia** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Action Item extraction** | 9.6 (571 reviews) | Not enough data | 
| **Summary Generation** | 9.7 (598 reviews) | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Speech-to-text Transcription** | 9.6 (561 reviews) | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Team-based Access** | 9.4 (505 reviews) | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Multi-Language and Accent Support** | 9.1 (497 reviews) | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Integrations** | 9.2 (511 reviews) | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Access Control** | 9.2 (468 reviews) | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Semantic Search** | 9.4 (491 reviews) | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Fathom | Zoho Zia | 
|---|---|---|
| **Speaker Recognition** | 9.4 (516 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant)

**Unique to Fathom (7):** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Video CMS Software](https://www.g2.com/categories/video-cms), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Note-Taking Software](https://www.g2.com/categories/note-taking-software), [Transcription Software](https://www.g2.com/categories/transcription), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants)



---
## Reviewer Demographics

### By Company Size

| Segment | Fathom | Zoho Zia | 
|---|---|---|
| **Small-Business** | 78.4% | 61.5% | 
| **Mid-Market** | 19.4% | 30.8% | 
| **Enterprise** | 2.2% | 7.7% | 

### By Industry

#### Fathom

- **Marketing and Advertising:** 13.3%
- **Computer Software:** 13.1%
- **Consulting:** 10.7%
- **Information Technology and Services:** 8.7%
- **Professional Training & Coaching:** 4.5%
- **Financial Services:** 4.0%
- **Management Consulting:** 2.6%
- **Non-Profit Organization Management:** 2.6%
- **Staffing and Recruiting:** 2.0%
- **Accounting:** 1.8%
- **Other:** 36.8%

#### Zoho Zia

- **Computer Software:** 11.5%
- **Internet:** 11.5%
- **Information Technology and Services:** 11.5%
- **Marketing and Advertising:** 7.7%
- **Accounting:** 3.8%
- **Automotive:** 3.8%
- **Computer Networking:** 3.8%
- **Consumer Services:** 3.8%
- **Environmental Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Other:** 34.6%

---
## Alternatives

### Alternatives to Fathom

- [Grain](https://www.g2.com/products/grain/reviews) — 4.6/5 stars (307 reviews)
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### Alternatives to Zoho Zia

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- [Salesken](https://www.g2.com/products/salesken/reviews) — 4.9/5 stars (396 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews)

---
## Top Discussions

### Fathom

- Title: [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) — 9 comments, 1 upvote
  > **Top comment:** "it shows as a meeting participant"

### Zoho Zia

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fathom-video-vs-zoho-zia)