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Compare Epic and UKG Pro 
Featured Products
At a Glance
Market Segments
Enterprise (77.4% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Epic
Star Rating
(934)4.2 out of 5
Market Segments
Enterprise (77.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about EpicUKG Pro
Star Rating
(2,163)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProEpic vs UKG Pro
When assessing the two solutions, reviewers found UKG Pro easier to use, set up, and administer. However, reviewers preferred doing business with Epic overall.
- Reviewers felt that Epic meets the needs of their business better than UKG Pro.
- When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Epic over UKG Pro.
Pricing
Entry-Level Pricing
Epic
No pricing availableUKG Pro
No pricing availableFree Trial
Epic
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.8
769
8.5
1,786
Ease of Use
8.1
780
8.5
1,831
Ease of Setup
7.1
96
7.6
1,032
Ease of Admin
7.7
91
8.0
959
Quality of Support
8.2
733
8.1
1,595
Has the product been a good partner in doing business?
8.4
89
8.3
946
Product Direction (% positive)
9.0
760
8.4
1,753
Features by Category
Core HR
Not enough data
8.4
700
Not enough data
7.9
675
Not enough data
Feature Not Available
Not enough data
7.9
511
Not enough data
8.3
591
Not enough data
8.0
745
Generative AI
Not enough data
6.7
55
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Employee Self Service
Not enough data
8.8
933
|
Verified
Not enough data
8.3
735
|
Verified
Not enough data
7.9
652
|
Verified
Administration
Not enough data
8.6
826
|
Verified
Not enough data
8.0
793
|
Verified
Not enough data
9.2
894
|
Verified
Not enough data
8.2
278
Not enough data
8.9
837
|
Verified
Not enough data
8.6
740
|
Verified
Not enough data
8.6
728
|
Verified
Not enough data
9.0
802
|
Verified
Not enough data
9.0
751
|
Verified
Taxes
Not enough data
8.7
782
|
Verified
Not enough data
8.2
693
|
Verified
Not enough data
8.4
626
|
Verified
Integration
Not enough data
7.9
505
|
Verified
Not enough data
8.3
526
|
Verified
Not enough data
8.1
439
|
Verified
Not enough data
8.5
562
|
Verified
Platform
Not enough data
8.2
827
|
Verified
Not enough data
8.5
845
|
Verified
Not enough data
8.5
860
|
Verified
Not enough data
8.6
774
|
Verified
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Clinical Workflow Management
9.1
114
Not enough data
8.9
104
Not enough data
8.9
106
Not enough data
9.0
124
Not enough data
Patient Health Information Management
9.1
106
Not enough data
8.8
101
Not enough data
8.9
119
Not enough data
Agentic AI - EHR
Not enough data
Not enough data
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Operations Management
8.6
18
Not enough data
8.6
19
Not enough data
8.7
22
Not enough data
8.1
20
Not enough data
Added Efficiencies
8.8
21
Not enough data
9.4
22
Not enough data
9.2
18
Not enough data
8.9
22
Not enough data
Decision Analysis
8.6
12
Not enough data
7.7
11
Not enough data
7.3
10
Not enough data
8.0
11
Not enough data
Integration
8.5
11
Not enough data
8.2
11
Not enough data
Management
8.3
11
Not enough data
8.2
11
Not enough data
Analytics
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Agentic AI - Clinical Decision Support
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
5.7
9
Not enough data
6.0
10
Not enough data
6.0
10
Not enough data
5.8
10
Not enough data
6.8
10
Platform Content
Not enough data
8.1
244
Not enough data
8.5
358
Not enough data
8.5
363
Not enough data
8.2
185
Not enough data
8.1
258
Not enough data
7.9
258
Platform Additional Functionality
Not enough data
8.5
404
Not enough data
7.5
194
Not enough data
7.9
208
Not enough data
8.3
350
Not enough data
8.3
370
Platform Data
Not enough data
7.8
164
Not enough data
7.9
296
Not enough data
8.0
183
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Recruiting and Onboarding
Not enough data
7.7
397
Not enough data
8.3
522
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Clinical Care - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Financial / Revenue Cycle - Long Term Post Acute Care
Not enough data
Not enough data
Analytics & Quality / Compliance - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Operations & Workforce - Long Term Post Acute Care
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Time Tracking
Not enough data
8.0
570
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
490
Platform
Not enough data
8.2
478
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
372
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Platform
Not enough data
7.7
728
Not enough data
7.6
537
Not enough data
7.7
380
Not enough data
8.3
810
Not enough data
8.5
741
Not enough data
7.7
589
Not enough data
8.3
799
Not enough data
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
Epic and UKG Pro share no categories
Unique Categories
Epic is categorized as EHR, Medical Practice Management, Clinical Decision Support, and Long Term Post Acute Care
UKG Pro is categorized as Succession Planning, Onboarding, Applicant Tracking Systems (ATS), Corporate Learning Management Systems, Time Tracking, Healthcare HR, Workforce Management, Payroll, Performance Management, HCM Software, Fatigue Risk Management, Core HR, AI Agents for HR, Compensation Planning, Employee Engagement, and Employee Recognition
Reviews
Reviewers' Company Size
Epic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
74.9%
Medical Practice
9.4%
Health, Wellness and Fitness
5.4%
Higher Education
2.2%
Mental Health Care
1.0%
Other
7.0%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.7%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
What is the easiest way to access inputting diagnoses?
2 Comments
MM
I am searching for this too. I am finding that people are frustrated and possibly not using to exact diagnosis.Read more
What is the easiest way to access inputting diagnoses?
2 Comments
CC
if sending to another physician via a referral, there is a field called dx/px; where you can either free text the diagnosis / procedure, or use one of the...Read more
What does Epic software do?
2 Comments
HC
Electronic health record utilized by many hospitals and hospital systemsRead more
What is UltiPro system?
10 Comments
PG
This article offers a really clear explanation of the UltiPro system within the broader UKG Pro suite. It's so easy to get these systems confused, so your...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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