G2 reviewers report that Iterable excels in overall user satisfaction, boasting a higher G2 Score compared to Emma by Marigold. Users appreciate Iterable's powerful workflow builder that simplifies the creation of complex automated user journeys, making it a go-to choice for those looking for robust email marketing and automation capabilities.
According to verified reviews, Emma by Marigold is praised for its user-friendly interface, which allows non-technical users to easily create campaigns. Reviewers highlight the platform's strong WYSIWYG and HTML writing capabilities, making it a solid option for small businesses seeking straightforward email marketing solutions.
Users say that Iterable's support team stands out for being responsive and knowledgeable, enhancing the overall user experience. In contrast, while Emma by Marigold also receives positive feedback for its support, it does not match the level of satisfaction reported by Iterable users, indicating a potential area for improvement.
Reviewers mention that Emma by Marigold offers excellent customization options for colors and templates, which is particularly appealing for users looking to create visually distinct campaigns. However, Iterable's comprehensive support for multiple channels, including SMS and push notifications, provides a more integrated marketing approach that some users find advantageous.
According to recent user feedback, Emma by Marigold's pricing is considered competitive, especially for small businesses, making it an attractive option for budget-conscious users. On the other hand, Iterable's higher G2 Score reflects its broader market presence and appeal to mid-market companies, suggesting it may offer more advanced features that justify its pricing.
G2 reviewers highlight that while both platforms are relatively easy to use, Iterable edges out with a slightly better overall usability score. Users appreciate how Iterable simplifies the process of creating customer journeys, whereas some Emma by Marigold users have noted challenges in matching specific workflow needs, indicating a potential learning curve for new users.
WILL THEY CORRECT THE ERRORS THAT THE PLATFORM HAS?
1 Comment
SM
I agree, there are areas that need work, but overall it is a great tool.
If you have a specific problem, inform them so they might be able to develop a...Read more
Emma by Marigold has no more discussions with answers
You can also reach out to your CSM to get enrolled in Iterable AcademyRead more
What is Iterable?
2 Comments
DD
Hi Reina, Iterable is a customer communication platform that helps you deliver joyful experiences with harmonized, individualized, and dynamic communications...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.