Compare Dynatrace vs Smartlook

See this
comparison of Dynatrace vs. Smartlook
based on data from user reviews. Dynatrace rates 4.4/5 stars with 642 reviews. Smartlook rates 4.7/5 stars with 485 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial
Dynatrace
Free Trial
Smartlook
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
8.9
Ease of Use
Ease of Use
8.1
9.1
Ease of Setup
Ease of Setup
8.4
9.1
Ease of Admin
Ease of Admin
8.1
9.1
Quality of Support
Quality of Support
8.6
8.7
Ease of Doing Business With
Ease of Doing Business With
8.7
8.9
Product Direction (% positive)
Product Direction (% positive)
9.3
9.0
Meets Requirements
Dynatrace
8.8
Smartlook
8.9
Ease of Use
Dynatrace
8.1
Smartlook
9.1
Ease of Setup
Dynatrace
8.4
Smartlook
9.1
Ease of Admin
Dynatrace
8.1
Smartlook
9.1
Quality of Support
Dynatrace
8.6
Smartlook
8.7
Ease of Doing Business With
Dynatrace
8.7
Smartlook
8.9
Product Direction (% positive)
Dynatrace
9.3
Smartlook
9.0

Features

User Behavior
Click Tracking
Dynatrace
8.8
Smartlook
9.1
Eye Tracking
Dynatrace
8.1
Smartlook
7.7
Mouse Movement
Dynatrace
8.2
Smartlook
8.9
Frustration Tracking
Dynatrace
8.1
Smartlook
8.4
A/B Testing
Error and Bug Tracking
Dynatrace
8.3
Smartlook
8.7
Split URL Testing
Dynatrace
7.8
Smartlook
7.8
Data Analysis
Dynatrace
8.6
Smartlook
8.3
Notes
Dynatrace
8.1
Smartlook
8.1
Visitor Information
User Identification
Dynatrace
8.4
Smartlook
8.1
Search Box
Dynatrace
8.3
Smartlook
8.4
Variation Testing
A/B Testing
Dynatrace
8.0
Smartlook
8.2
Conversion Goal
Dynatrace
8.0
Smartlook
8.6
Percentage of Traffic
Dynatrace
8.6
Smartlook
8.6
Confidence Level
Dynatrace
8.5
Smartlook
Not enough data available
Multivariate Testing
Dynatrace
7.7
Smartlook
8.3
Split URL Testing
Dynatrace
7.9
Smartlook
7.9
Build
WYSIWYG Editor
Dynatrace
8.2
Smartlook
Not enough data available
Landing Pages
Dynatrace
8.4
Smartlook
Not enough data available
Reporting
Segmentation
Dynatrace
8.0
Smartlook
8.5
Reports and Dashboards
Dynatrace
8.4
Smartlook
8.7
Mobile Optimization
Dynatrace
7.8
Smartlook
8.3
Personalization
Standard Targeting
Dynatrace
8.2
Smartlook
Not enough data available
Custom Targeting
Dynatrace
8.4
Smartlook
Not enough data available
Profile Storage Duration
Dynatrace
8.3
Smartlook
Not enough data available
In-Page Analytics
Click Reporting
Dynatrace
8.6
Smartlook
8.7
Heat Maps
Dynatrace
8.5
Smartlook
8.6
Session Replays
Dynatrace
8.3
Smartlook
9.1
Administration
API / Integrations
Dynatrace
8.5
Smartlook
8.3
QA Testing
Dynatrace
8.4
Smartlook
8.6
Performance and Reliability
Dynatrace
8.8
Smartlook
8.7
User, Role, and Access Management
Dynatrace
8.7
Smartlook
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
4.4%
91.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.4%
7.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
77.2%
0.8%
Dynatrace
Small-Business
4.4%
Mid-Market
18.4%
Enterprise
77.2%
Smartlook
Small-Business
91.5%
Mid-Market
7.6%
Enterprise
0.8%

Reviewers' Industry

 
Information Technology and Services
21.7%
Internet
7.8%
 
Banking
9.7%
Information Technology and Services
7.4%
 
Financial Services
8.7%
Marketing and Advertising
7.2%
 
Insurance
8.1%
Computer Software
6.4%
 
Computer Software
7.3%
Retail
6.2%
 
Other
44.5%
Other
64.9%
Dynatrace
Information Technology and Services
21.7%
Banking
9.7%
Financial Services
8.7%
Insurance
8.1%
Computer Software
7.3%
Other
44.5%
Smartlook
Internet
7.8%
Information Technology and Services
7.4%
Marketing and Advertising
7.2%
Computer Software
6.4%
Retail
6.2%
Other
64.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Bruno L.
Consultant in Information Technology and Services

1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic...

User in Photography

Smartlook allowed me to see where the real weaknesses of my website are, This has a real value to any website owner.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Information Technology and Services

Inadequate training from the company. Very difficult to set up. Doesn't seem to provide enough detail.

Gianluca G.
User

Unfortunately, their re-pricing wasn't very practice, because they limit much more the free account, by limiting the visitors recording to lower number.

 
Dynatrace
Most Helpful Favorable Review
Bruno L.
Consultant in Information Technology and Services

1) Ease of use, with a streamlined and automated installation process. 2) Functional coverage, from an end-user business sensible view to a very detailed drill down of technical transactions. All of them, not sampling. 3) PurePath - the automatic...

Most Helpful Critical Review
Administrator in Information Technology and Services

Inadequate training from the company. Very difficult to set up. Doesn't seem to provide enough detail.

Smartlook
Most Helpful Favorable Review
User in Photography

Smartlook allowed me to see where the real weaknesses of my website are, This has a real value to any website owner.

Most Helpful Critical Review
Gianluca G.
User

Unfortunately, their re-pricing wasn't very practice, because they limit much more the free account, by limiting the visitors recording to lower number.

Screenshots

 
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Videos

 

Flawless digital customer experiences are key to business success. Dynatrace ensures your IT operations, development and digital business teams have the performance insights needed to create and deliver amazing experiences. Dynatrace has redefined monitoring by providing visibility into every app, every user, everywhere! Start breaking down your internal silos, optimizing customer experiences, modernize operations and accelerating innovation with Digital Performance Management from Dynatrace.

Find out how Dynatrace assist clients to meet their digital performance and business intelligence objectives, and optimise end user experiences.

- Andy Lofthouse, Senior Analyst at Virgin Money.

- Nestor Zapata, Lead Web Systems Administrator at Citrix.

- Mark Kaplan, Director of IT at Barbri.

- JP Morgenthal, CTO of Application Services at DXC Technology.

No videos provided
Dynatrace

Flawless digital customer experiences are key to business success. Dynatrace ensures your IT operations, development and digital business teams have the performance insights needed to create and deliver amazing experiences. Dynatrace has redefined monitoring by providing visibility into every app, every user, everywhere! Start breaking down your internal silos, optimizing customer experiences, modernize operations and accelerating innovation with Digital Performance Management from Dynatrace.

Find out how Dynatrace assist clients to meet their digital performance and business intelligence objectives, and optimise end user experiences.

- Andy Lofthouse, Senior Analyst at Virgin Money.

- Nestor Zapata, Lead Web Systems Administrator at Citrix.

- Mark Kaplan, Director of IT at Barbri.

- JP Morgenthal, CTO of Application Services at DXC Technology.

Smartlook
No videos provided
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