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Compare Drift and Gallabox 
Featured Products
At a Glance
Market Segments
Mid-Market (51.7% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
Starting at $2,500.00 Per Month
$89.00 6 Users Per Month
Drift
Star Rating
(1,255)4.4 out of 5
Market Segments
Mid-Market (51.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $2,500.00 Per Month
Browse all 3 pricing plansGallabox
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 6 Users Per Month
Browse all 3 pricing plansDrift vs Gallabox
When assessing the two solutions, reviewers found Gallabox easier to use, set up, and administer. Reviewers also preferred doing business with Gallabox overall.
- Reviewers felt that Gallabox meets the needs of their business better than Drift.
- When comparing quality of ongoing product support, reviewers felt that Gallabox is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Gallabox over Drift.
Pricing
Entry-Level Pricing
Drift
Premium
Starting at $2,500.00
Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
- * Everything in Free, plus:
- Live Chat
- Meetings
Gallabox
Growth
$89.00
6 Users Per Month
Billed Annually
- Chatbot builder with basic connectors
- Messaging and chatbot analytics
- Broadcast to segmented contacts
Free Trial
Drift
Free Trial is available
Gallabox
Free Trial is available
Ratings
Meets Requirements
8.7
1,017
8.8
128
Ease of Use
8.7
1,030
9.0
127
Ease of Setup
8.4
507
8.8
107
Ease of Admin
8.5
473
9.0
99
Quality of Support
8.8
938
9.0
125
Has the product been a good partner in doing business?
8.9
472
9.1
97
Product Direction (% positive)
8.9
995
9.3
121
Features by Category
Messenger
8.5
203
|
Verified
8.7
39
8.2
201
|
Verified
7.7
41
9.1
273
|
Verified
9.0
42
8.5
250
|
Verified
8.6
49
Channels
7.9
116
|
Verified
8.1
36
8.9
250
|
Verified
8.8
42
7.7
91
|
Verified
Feature Not Available
7.6
81
|
Verified
8.0
33
7.8
90
|
Verified
Feature Not Available
Customers
8.6
224
|
Verified
8.4
49
8.4
202
|
Verified
8.6
46
8.1
241
|
Verified
8.0
46
8.7
241
|
Verified
8.2
43
8.5
245
|
Verified
7.9
47
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.9
315
|
Verified
Not enough data
8.2
309
|
Verified
Not enough data
8.2
288
|
Verified
Not enough data
8.7
305
|
Verified
Not enough data
Organization
8.0
265
|
Verified
Not enough data
8.0
269
|
Verified
Not enough data
8.3
277
|
Verified
Not enough data
Performance Analysis
7.8
241
|
Verified
Not enough data
8.0
261
|
Verified
Not enough data
Sales Analysis
7.5
215
|
Verified
Not enough data
7.7
221
|
Verified
Not enough data
Generative AI
7.5
87
Not enough data
7.6
85
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.6
27
Not enough data
8.3
24
Not enough data
8.6
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
9
Not enough data
8.0
9
Functionality
Not enough data
8.3
13
Not enough data
8.1
13
Not enough data
8.2
13
Support
Not enough data
7.8
15
Not enough data
Feature Not Available
Not enough data
9.2
12
Responses
8.2
280
8.7
50
8.3
268
8.5
51
8.4
303
8.5
45
8.1
273
8.5
51
8.0
228
8.3
43
Platform
8.9
309
8.5
48
8.4
291
8.6
45
8.4
275
8.4
43
8.1
281
8.1
45
7.9
240
8.1
35
8.4
261
8.8
47
8.2
286
8.4
49
Generative AI
7.7
84
8.1
18
7.7
82
7.9
17
Conversational Platform
8.6
167
Not enough data
8.4
117
Not enough data
8.7
128
Not enough data
8.6
92
Not enough data
Support Automation
Feature Not Available
Not enough data
8.4
147
Not enough data
8.7
138
Not enough data
8.4
92
Not enough data
Generative AI
7.9
31
Not enough data
7.7
31
Not enough data
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
7.4
92
Not enough data
7.9
95
Not enough data
7.8
91
Not enough data
7.3
88
Not enough data
8.0
94
Not enough data
Branding & Customizatio
8.2
94
Not enough data
8.3
93
Not enough data
7.9
90
Not enough data
Automatic Rules & Configurations
8.4
95
Not enough data
8.2
90
Not enough data
8.1
93
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
7.8
12
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
Automation
8.2
11
Not enough data
8.3
13
Not enough data
8.3
12
Not enough data
Artificial Intelligence
7.7
13
Not enough data
8.2
13
Not enough data
8.3
14
Not enough data
Generative AI
7.7
31
8.7
9
7.9
30
8.5
10
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.7
83
Not enough data
7.7
81
Not enough data
7.3
81
Not enough data
Communication
9.2
542
|
Verified
8.5
21
8.5
538
|
Verified
8.9
23
7.8
323
|
Verified
8.0
18
8.6
414
|
Verified
8.9
17
7.9
189
8.9
11
Internal Use
8.4
461
|
Verified
8.7
21
8.7
471
|
Verified
8.7
18
8.5
472
|
Verified
9.5
16
8.2
409
|
Verified
8.9
19
8.3
372
|
Verified
9.0
21
8.1
402
|
Verified
8.6
21
Generative AI
7.4
20
Not enough data
Self-Service Experience
8.1
57
8.1
13
8.2
53
8.6
13
Feature Not Available
Feature Not Available
8.2
51
8.7
13
8.5
57
9.0
14
Self-Service Platform
8.6
57
9.1
16
8.7
60
9.4
16
8.2
59
8.8
13
8.5
58
9.4
14
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Categories
Categories
Shared Categories
Drift and Gallabox are categorized as Conversational Marketing, Chatbots, Bot Platforms, Live Chat, and Customer Self-Service
Unique Categories
Drift is categorized as Business Scheduling, Conversational Support, AI Sales Assistant, and Customer Service Automation
Gallabox is categorized as Customer Communications Management, Communication Platform as a Service (CPaaS), Social Customer Service, Proactive Notification, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Drift
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gallabox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
32.9%
Information Technology and Services
20.5%
Marketing and Advertising
7.2%
Financial Services
3.2%
Computer & Network Security
3.0%
Other
33.3%
Education Management
8.6%
Financial Services
7.4%
Apparel & Fashion
7.4%
Hospital & Health Care
6.2%
Health, Wellness and Fitness
6.2%
Other
64.2%
Discussions
Do I have to completely remove all of my lead capture forms?
2 Comments
Official Response from Drift
Getting started with conversational marketing isn’t an “all or nothing” decision. Rather than ripping all the forms off their site, many companies start by...Read more
How do I measure the effectiveness of conversational marketing?
2 Comments
Official Response from Drift
You can measure your conversational marketing efforts just like you would measure any other marketing channel. Platforms like Drift give you dashboards that...Read more
What types of people are having conversations with businesses?
2 Comments
Official Response from Drift
When we analyzed the data from the 50,000+ businesses using Drift for conversational marketing, we found that people in key decision-making roles are often...Read more
Gallabox has no discussions with answers
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