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# CRMOne vs Close Comparison - What are their main differences?

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CRMOneClose[+ Add Product](#)

Pricing

**CRMOne**
Free Trial

**$18.00** 1 Users Per Month · Grow

**Close**
Free Trial

**$9.00** 1 Seat Per Month · Solo

**Pricing Insights**
from reviews

Time to Implement

**CRMOne**
\<1 monthFaster

Based on 277 responses

**Close**
1 month

Based on 424 responses

Return on Investment

**CRMOne**
3 months3 months sooner

Based on 277 responses

**Close**
6 months

Based on 402 responses

Perceived Cost

**CRMOne**
Not enough reviews yet

**Close**
$$$$$

Average Discount

**CRMOne**
Not enough reviews yet

**Close**
11%

 ![CRMOne](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d1468ac83883156804fee560dfbc033/crmone.jpg "CRMOne")

 ![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close")

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**Pros & Cons**
from reviews

**CRMOne**
[
Lead Management (135)
](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1798729&qs=pros-and-cons#reviews)[
Customer Management (121)
](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1799750&qs=pros-and-cons#reviews)[
Limited Customization (84)
](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1800128&qs=pros-and-cons#reviews)[
Learning Curve (79)
](https://www.g2.com/products/crmone/reviews?filters%5Bsentiment_snippet%5D=1798049&qs=pros-and-cons#reviews)

**Close**
[
Ease of Use (819)
](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1226712&qs=pros-and-cons#reviews)[
Helpful (482)
](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1227213&qs=pros-and-cons#reviews)[
Missing Features (271)
](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1227758&qs=pros-and-cons#reviews)[
Call Issues (194)
](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1230867&qs=pros-and-cons#reviews)

Integrations

**CRMOne**
Not enough data

**Close**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d58dae37ba235f74d23eb274396668e0/badger-maps.png "Product Avatar Image")

Badger Maps

](https://www.g2.com/products/badger-maps/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image")

Calendly Sales

](https://www.g2.com/products/calendly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f742b4ff1249f9894b7cf05725e9152e/calltools.jpg "Product Avatar Image")

CallTools

](https://www.g2.com/products/calltools/reviews)[
View all
](https://www.g2.com/products/close/integrations)

Screenshots

**CRMOne**
 ![CRMOne screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1357544/Screenshot-2024-02-12-at-12.jpg)

**Close**
 ![Close screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1334589/inbox.png)

**Ratings**
from reviews

Meets Requirements

**CRMOne**

9.6

9.621

**Close**

9.1

9.11,813

Ease of Use

**CRMOne**

10.0

10.0874

**Close**

9.2

9.21,858

Ease of Setup

**CRMOne**

10.0

10.0623

**Close**

9.0

9.01,192

Ease of Admin

**CRMOne**
Not enough data

**Close**

9.0

9.0599

Quality of Support

**CRMOne**

9.7

9.721

**Close**

9.3

9.31,624

Has the product been a good partner in doing business?

**CRMOne**
Not enough data

**Close**

9.3

9.3594

Product Direction (% positive)

**CRMOne**

10.0

10.021

**Close**

9.5

9.51,820

**Features**
ratings from reviews

CRM

9.3

21

8.7

1,578

Outbound Call Tracking

Not enough data

8.9

717

Sales Analytics

Not enough data

8.7

178

Customer Communications Management

Not enough data

8.6

118

Auto Dialer

Not enough data

9.1

157

Call Center Infrastructure (CCI)

Not enough data

9.3

42

Sales Engagement

Not enough data

8.6

231

AI Sales Assistant

Not enough data

9.0

152

SMS Marketing

Not enough data

8.9

313

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
40.3%

Mid-Market(51-1000 emp.)
30.0%

Enterprise(\> 1000 emp.)
29.7%

Small-Business(50 or fewer emp.)
40.3%

Mid-Market(51-1000 emp.)
30.0%

Enterprise(\> 1000 emp.)
29.7%

Small-Business(50 or fewer emp.)
79.6%

Mid-Market(51-1000 emp.)
19.8%

Enterprise(\> 1000 emp.)
0.6%

Small-Business(50 or fewer emp.)
79.6%

Mid-Market(51-1000 emp.)
19.8%

Enterprise(\> 1000 emp.)
0.6%

**Reviewers' Industry**

[![CRMOne](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d1468ac83883156804fee560dfbc033/crmone.jpg "CRMOne")](https://www.g2.com/products/crmone/reviews)
CRMOne

Marketing and Advertising
21.0%

Financial Services
13.8%

Computer & Network Security
12.7%

Computer Software
12.5%

Computer Networking
7.9%

Other
32.1%

[![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close")](https://www.g2.com/products/close/reviews)
Close

Marketing and Advertising
14.9%

Computer Software
8.7%

Real Estate
8.1%

Financial Services
6.6%

Information Technology and Services
5.7%

Other
55.9%

Alternatives

**CRMOne Alternatives**

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

**Close Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")

[
Freshsales
](/products/freshsales/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

## CRMOne vs Close FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Close vs CRMOne?

Close and CRMOne differ most clearly in reviewer-cited strengths, with Close favored for ease of use and CRMOne for lead management and customization.

| [Close](https://www.g2.com/products/close/reviews) | [CRMOne](https://www.g2.com/products/crmone/reviews) |
| --- | --- |
| 4.7/5 (2,070 reviews) | 4.8/5 (1,045 reviews) |
| Small-Business | Small-Business |
| 9.1 | 10.0 |
| 9.3 | 9.7 |
| Ease of Use (819 all-time mentions) | Lead Management (116 all-time mentions) |

### How do the pricing models of Close and CRMOne compare?

CRMOne is rated higher for value, with a stronger Price/Cost satisfaction score than Close.

- **Close:** In recent reviews, several users describe Close as efficient and feature-rich but note that advanced features can feel expensive for solo founders or small teams.
- **CRMOne:** Reviewers consistently highlight CRMOne as easy to adopt and a strong value for organizing sales processes, with few complaints about cost.
- **Switching-reason:** Recent Close reviewers mention switching from higher-priced CRMs like Salesforce for a more affordable and streamlined experience.

### What are the best alternatives to Close and CRMOne?

The top 3 alternatives to Close and CRMOne are HubSpot Sales Hub, Agentforce Sales, and Freshsales.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Close](https://www.g2.com/products/close/reviews) | 4.7/5 (2,070 reviews) | Small-Business | In recent reviews, many users find Close budget-friendly for small teams but note higher costs for advanced features. | Ease of Use (819 all-time mentions) |
| [CRMOne](https://www.g2.com/products/crmone/reviews) | 4.8/5 (1,045 reviews) | Small-Business | Reviewers highlight CRMOne as easy to adopt and a strong value for organizing sales processes. | Lead Management (116 all-time mentions) |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | — | Comprehensive CRM features |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Scalability for larger teams |
| [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | — | Ease of use and automation |

### Which CRM features should I prioritize when comparing Close and CRMOne?

Buyers should prioritize customization, automation, integrations, lead management, and AI features when comparing Close and CRMOne.

- **Customization:** CRMOne receives 71 all-time mentions for limited customization, while Close is praised for custom fields and flexible workflows in recent reviews.
- **Automation:** Close is cited for automation in 292 all-time reviews; CRMOne is mentioned for automation features in 69 all-time reviews.
- **Integrations:** Close is mentioned for integrations in 274 all-time reviews, with specific praise for Google Workspace and Calendly; CRMOne reviewers note a desire for more third-party integrations.
- **Lead Management:** Lead management is a top strength for both, with 309 all-time mentions for Close and 116 for CRMOne.
- **AI Features:** CRMOne offers AI Text Generation, while Close is praised for its built-in AI assistant Chloe in recent reviews.

### What are the pros and cons of Close vs CRMOne?

Close's headline strength is ease of use, while CRMOne stands out for lead management and customization flexibility.

- **Close strengths:** Ease of use (819 all-time mentions), intuitive interface (358), automation (292), integrations (274), and helpful support (308).
- **Close trade-offs:** Missing features (244), call issues (181), and some reviewers note higher costs for advanced features.
- **CRMOne strengths:** Lead management (116), customer management (101), automation (71), team collaboration (62), and customization flexibility in recent reviews.
- **CRMOne trade-offs:** Limited customization (71), learning curve (64), and reviewers note a desire for more third-party integrations and advanced reporting options.

### Is Close or CRMOne better for small businesses?

CRMOne is the better fit for small businesses, with a perfect 10.0 Ease of Setup score and strong small-business reviewer sentiment.

- **Close:** Small-Business is the largest segment, with reviewers highlighting ease of use and efficient onboarding for small teams.
- **CRMOne:** Small-Business is the largest segment, and reviewers consistently praise its easy adoption, intuitive workflows, and strong value for small business operations.

### Which CRM platform has better integrations?

Close is favored for integrations, with more reviewer-cited integration mentions and specific third-party tools highlighted.

- **Close:** Integrations are cited in 274 all-time reviews, with Google Workspace and Calendly specifically mentioned in recent reviews.
- **CRMOne:** Reviewers note a desire for more third-party integrations and mention Zapier, but with fewer all-time mentions and some limitations described.

### How do Close and CRMOne compare on customer support?

Close and CRMOne are rated within 0.4 points on Quality of Support, indicating near-parity with both products receiving strong support sentiment.

- **Close:** Reviewers highlight helpful and responsive support, with 308 all-time mentions for customer support and frequent praise for onboarding assistance.
- **CRMOne:** Reviewers consistently describe the support team as responsive and efficient, with 93 all-time mentions for customer support and positive feedback on issue resolution.

### Which is easier to implement, Close or CRMOne?

CRMOne leads on Ease of Setup with a perfect 10.0 score, while Close also receives strong setup ratings and positive reviewer sentiment.

- **Close:** Reviewers frequently describe the setup as straightforward and easy, with 228 all-time mentions for easy setup and consistent scores of 6-7 in recent reviews.
- **CRMOne:** Reviewers praise CRMOne for fast onboarding, guided steps, and helpful migration guides, with a 10.0 Ease of Setup score and positive feedback on initial adoption.

### Which product has better Customization?

CRMOne is favored for customization, with more reviewer-cited flexibility and feature mentions.

- **Close:** Custom fields and workflow flexibility are praised in recent reviews, but some reviewers note limitations in advanced customization options.
- **CRMOne:** Customization is cited in 71 all-time reviews, with reviewers highlighting the ability to tailor workflows and pipelines to business needs and mentioning open-source options for deeper customization.