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At a Glance
Market Segments
Small-Business (53.4% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
$0/month per Doc Maker Unlimited Editors and Doc Makers, unlimited Viewers
Starting at $100.00 10 User Per Month
Coda
Star Rating
(488)4.6 out of 5
Market Segments
Small-Business (53.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0/month per Doc Maker Unlimited Editors and Doc Makers, unlimited Viewers
Free Trial is available
Browse all 4 pricing plansScreenSteps
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $100.00 10 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that ScreenSteps excels in its permissions management, scoring 9.7, which allows users to easily control access to sensitive information. In contrast, Coda's permissions feature scored lower at 7.6, leading some users to express concerns about the granularity of access controls.
- Users report that ScreenSteps offers a superior quality of support, with a score of 9.6. Many reviewers mention that the support team is responsive and knowledgeable, while Coda, with a score of 9.1, has received mixed feedback regarding response times and issue resolution.
- Users on G2 highlight that ScreenSteps has a higher ease of use rating at 9.2, making it more intuitive for new users. In contrast, Coda's score of 8.5 indicates a steeper learning curve, with some users mentioning that its flexibility can be overwhelming for beginners.
- Reviewers mention that ScreenSteps shines in knowledge sharing, scoring 9.0, as it provides robust documentation and easy-to-follow guides. Coda, while still effective, scored 8.8, with some users noting that its collaborative features can sometimes complicate the sharing process.
- Users say that ScreenSteps has a strong product direction with a score of 8.1, indicating a clear roadmap for future updates. In contrast, Coda's higher score of 9.3 reflects a more dynamic approach to feature development, with users appreciating its frequent enhancements and community-driven updates.
- G2 users report that ScreenSteps is a reliable partner in business, scoring 9.7 in this area, with many reviewers praising its consistent performance and commitment to user feedback. Coda, while still positive at 9.3, has had some users express concerns about the stability of certain features during updates.
Pricing
Entry-Level Pricing
Coda
Free
$0/month per Doc Maker
Unlimited Editors and Doc Makers, unlimited Viewers
Build docs as powerful as apps
- Docs in free workspaces support a limited number of rows and objects such as pages and tables to get you started.
- Automations: With time- or action-based rules, you can put small, important tasks on autopilot—like sending daily updates. Up to 35 time based and 100 row changed automations per month, per doc.
- Packs connect your doc to the apps you use everyday, so you can pull live data in or push updates out automatically. A limited number of Packs are available under the Free plan.
ScreenSteps
Answer Plan
Starting at $100.00
10 User Per Month
Ideal for teams who want to create a basic knowledge base to answer user questions.
- Online Knowledge Base
- Desktop Authoring Tool
- Implementation & Training Courses
Free Trial
Coda
Free Trial is available
ScreenSteps
Free Trial is available
Ratings
Meets Requirements
8.8
357
9.2
38
Ease of Use
8.5
359
9.2
38
Ease of Setup
8.4
185
9.3
28
Ease of Admin
8.5
160
9.2
30
Quality of Support
9.1
302
9.6
33
Has the product been a good partner in doing business?
9.3
156
9.7
29
Product Direction (% positive)
9.3
313
8.1
36
Features by Category
Tasks
8.6
90
Not enough data
8.5
86
Not enough data
8.6
94
Not enough data
8.9
94
Not enough data
7.9
76
Not enough data
7.3
75
Not enough data
8.5
88
Not enough data
7.5
77
Not enough data
Projects
8.6
81
Not enough data
7.8
74
Not enough data
7.2
61
Not enough data
7.4
75
Not enough data
8.6
76
Not enough data
7.3
59
Not enough data
7.8
63
Not enough data
8.4
73
Not enough data
6.7
54
Not enough data
7.2
57
Not enough data
7.5
57
Not enough data
Resource Management
7.7
65
Not enough data
7.9
62
Not enough data
7.8
64
Not enough data
Project Monitoring
8.3
61
Not enough data
7.6
61
Not enough data
7.8
67
Not enough data
Generative AI
6.6
32
Not enough data
6.3
32
Not enough data
Agentic AI - Project Management
6.9
9
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
7.1
8
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Knowledge Management
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
8.3
5
Compliance
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Data Security
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.2
6
Generative AI
Not enough data
Not enough data
Guide Options
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
9.4
6
Guide Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
9.0
5
Access Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checklist Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Availability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Knowledge Pages
8.4
73
Not enough data
8.2
65
Not enough data
7.4
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
8.6
62
Not enough data
Knowledge Dissemination
7.1
52
Not enough data
7.5
68
9.7
5
8.6
75
9.0
5
7.9
76
Not enough data
Feature Not Available
Not enough data
6.5
44
Not enough data
8.7
62
Not enough data
7.7
49
Not enough data
7.8
51
Not enough data
Agentic AI - Knowledge Base
6.0
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Communication
8.4
62
Not enough data
8.4
56
Not enough data
7.2
47
Not enough data
7.8
55
Not enough data
Goal Creation
8.9
63
Not enough data
8.9
57
Not enough data
6.1
47
Not enough data
8.7
61
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
9.1
92
Not enough data
8.8
90
Not enough data
8.8
89
Not enough data
8.3
67
Not enough data
Task Management
8.9
90
Not enough data
9.1
93
Not enough data
8.2
73
Not enough data
8.4
80
Not enough data
Generative AI
7.4
28
Not enough data
7.3
26
Not enough data
Survey Management
8.5
28
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.1
25
Not enough data
Survey Customization
Feature Not Available
Not enough data
7.2
18
Not enough data
7.1
18
Not enough data
Feature Not Available
Not enough data
Survey Insights
7.5
21
Not enough data
7.3
17
Not enough data
7.5
21
Not enough data
7.3
22
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Design
7.8
96
Not enough data
8.5
104
Not enough data
7.9
83
Not enough data
Collaboration
8.9
113
Not enough data
8.7
101
Not enough data
File Types
7.7
91
Not enough data
8.0
95
Not enough data
7.9
75
Not enough data
Edit & Revise
7.8
98
Not enough data
7.5
75
Not enough data
8.6
106
Not enough data
Integrate & Embed
7.8
81
Not enough data
8.1
72
Not enough data
8.2
87
Not enough data
Operating System
8.8
69
Not enough data
8.9
90
Not enough data
7.9
45
Not enough data
Generative AI
7.3
36
Not enough data
7.4
36
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Document Creation
7.5
10
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Communication
8.6
68
Not enough data
Feature Not Available
Not enough data
8.2
61
Not enough data
Planning
7.9
57
Not enough data
8.3
61
Not enough data
7.9
65
Not enough data
8.3
62
Not enough data
7.3
41
Not enough data
Workflow Management
7.2
44
Not enough data
8.3
59
Not enough data
7.4
47
Not enough data
7.2
41
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
8.5
52
Not enough data
7.4
39
Not enough data
8.8
48
Not enough data
Meeting Tools
Feature Not Available
Not enough data
9.1
59
Not enough data
8.8
52
Not enough data
8.0
49
Not enough data
Post-Meeting Tools
8.8
49
Not enough data
7.7
43
Not enough data
7.0
30
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coda and ScreenSteps are categorized as Knowledge Base
Unique Categories
Coda is categorized as Project Management, Document Creation, Task Management, Note-Taking Software, Product Management, Meeting Management, Survey, and Objectives and Key Results (OKR)
ScreenSteps is categorized as Work Instructions, Contact Center Knowledge Base, and Standard Operating Procedures
Reviews
Reviewers' Company Size
Coda
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenSteps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.5%
Information Technology and Services
13.7%
Financial Services
6.3%
Marketing and Advertising
5.3%
Higher Education
3.6%
Other
53.5%
Computer Software
43.1%
Non-Profit Organization Management
5.9%
Financial Services
5.9%
Banking
5.9%
Real Estate
3.9%
Other
35.3%
Discussions
How do I properly set notifications?
3 Comments
RM
Hi Eber, you have probably moved on from this question by now, but if you have questions like this in the future, the Coda Community forum is a great place...Read more
What is CODA program?
3 Comments
KH
A powerful, cloud-based document editor that integrates spreadsheets, documents, and most importantly, a lot of other cloud services in a clever and...Read more
How do you use Coda io?
3 Comments
EB
I use Coda to track my business, from project management to data capture and analysis to goal setting and tracking. Read more
What does ScreenSteps do?
2 Comments
PP
Screensteps is my go-to app for all the documentation I create. Adding screenshots to step-by-step narrative gives the visual while also teaching the steps. Read more
ScreenSteps has no more discussions with answers
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