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Compare Close and Sugar Sell 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Mid-Market (48.5% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$19.00 Per Month
Close
Star Rating
(2,004)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSugar Sell
Star Rating
(775)3.8 out of 5
Market Segments
Mid-Market (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users appreciating its intuitive interface that simplifies navigation. One user noted, "It's not complicated to use and is very simplified," making it easy for new users to adapt quickly.
- Users say that Sugar Sell offers a clean design and fast setup, which is particularly beneficial for businesses needing to implement a CRM swiftly. A recent user highlighted, "The initial setup of Sugar Sell was very easy," indicating a smooth onboarding experience.
- Reviewers mention that Close provides excellent integration capabilities, allowing users to connect seamlessly with tools like Calendly and Slack. This integration is praised for streamlining workflows, as one user stated, "I find integrating Close with tools like Calendly and Slack super easy and helpful."
- According to verified reviews, Sugar Sell is recognized for its practical selling tools that help users boost sales efficiency. Users appreciate how it "helps me earn a lot of profit and assists with fast delivery," showcasing its effectiveness in driving business results.
- G2 reviewers highlight that Close has superior support quality, with a score reflecting high satisfaction in customer service. Users have noted the helpfulness of the support team, which contributes to a more positive overall experience with the software.
- Users report that while Sugar Sell has strengths in customization, it may not meet all specific workflow needs as effectively as Close. Some users have expressed challenges in configuration, suggesting that Close might be a better fit for those seeking a more tailored CRM experience.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- 1 user included
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Free Trial
Close
Free Trial is available
Sugar Sell
No trial information availableRatings
Meets Requirements
9.1
1,739
7.9
613
Ease of Use
9.2
1,780
7.6
649
Ease of Setup
9.0
1,117
7.2
346
Ease of Admin
9.0
565
7.6
319
Quality of Support
9.3
1,555
7.7
556
Has the product been a good partner in doing business?
9.3
560
7.8
303
Product Direction (% positive)
9.5
1,751
7.1
600
Features by Category
Sales Force Automation
9.0
1353
|
Verified
8.2
502
|
Verified
Feature Not Available
7.6
322
9.0
1358
|
Verified
7.8
469
|
Verified
9.0
1386
|
Verified
7.7
487
|
Verified
8.3
1166
7.2
358
|
Verified
9.1
1307
|
Verified
7.4
412
|
Verified
8.4
1123
7.3
346
|
Verified
8.3
1131
7.4
348
|
Verified
8.4
1162
7.7
376
|
Verified
Marketing Automation
8.7
1261
7.1
354
|
Verified
8.5
1218
7.2
361
|
Verified
9.2
1339
7.9
427
|
Verified
8.2
1133
7.0
312
|
Verified
Customer Support
8.7
1216
|
Verified
7.9
386
|
Verified
8.7
1226
|
Verified
7.6
348
|
Verified
8.7
1260
|
Verified
7.7
358
|
Verified
8.7
1250
|
Verified
7.4
292
8.6
1198
|
Verified
7.7
313
|
Verified
Reporting & Analytics
8.7
1259
|
Verified
7.7
469
|
Verified
8.8
1281
|
Verified
8.0
475
|
Verified
8.2
1141
7.4
366
|
Verified
Mobile & Social
8.2
1074
7.2
269
|
Verified
7.9
1096
7.2
267
|
Verified
8.2
1087
7.4
331
|
Verified
Platform
8.7
1196
|
Verified
8.2
261
|
Verified
8.8
1215
|
Verified
7.8
255
|
Verified
8.9
1198
8.1
268
|
Verified
8.5
1124
7.9
168
|
Verified
8.0
1070
|
Verified
8.2
214
|
Verified
8.4
1098
7.5
216
|
Verified
9.1
1212
|
Verified
7.6
258
|
Verified
8.4
1115
7.2
199
|
Verified
Integration
8.8
1124
|
Verified
7.6
260
|
Verified
8.7
1126
|
Verified
7.7
202
|
Verified
8.5
1060
|
Verified
7.3
198
|
Verified
Generative AI
Feature Not Available
6.3
28
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Sugar Sell are categorized as CRM
Unique Categories
Sugar Sell has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
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