Compare Close and Kommo 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
$9.00 1 Seat Per Month
$15.00
Close
Star Rating
(2,030)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 Seat Per Month
Free Trial is available
Browse all 4 pricing plansKommo
Star Rating
(52)4.1 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users highlighting its intuitive interface that simplifies pipeline management and customer responses. One user noted, "Close is very easy to learn and use as a CRM," which contributes to its higher overall satisfaction ratings.
- Users say that Kommo stands out for its automation features, which help streamline tasks and manage conversations effectively. Reviewers appreciate how the platform centralizes everything in one place, making it easier to keep track of leads and sales pipelines.
- According to verified reviews, Close offers a smoother setup experience, with users mentioning that the initial implementation was very easy. This quick onboarding process is a significant advantage for teams looking to get started without delays.
- Reviewers mention that while Kommo is praised for its customer support, with users noting fast response times, it still faces challenges in matching specific workflow needs. Some users have pointed out configuration difficulties that can arise during setup.
- G2 reviewers highlight that Close's forecasting feature is particularly valuable for sales teams, allowing for better planning and strategy. Users have expressed appreciation for how this feature enhances their ability to manage customer relationships effectively.
- Users report that Kommo's API and integration capabilities are strong points, enabling seamless connections with other tools. This flexibility is often mentioned as a key benefit, helping users to customize their workflows and enhance productivity.
Pricing
Entry-Level Pricing
Close
Solo
$9.00
1 Seat Per Month
Built for the individual who wants every lead, pipeline, and conversation in one place.
- 1 user included
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Free Trial
Close
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
9.1
1,750
8.1
34
Ease of Use
9.2
1,791
8.3
35
Ease of Setup
9.0
1,129
7.8
22
Ease of Admin
9.0
568
8.8
18
Quality of Support
9.3
1,565
8.3
32
Has the product been a good partner in doing business?
9.3
563
8.2
18
Product Direction (% positive)
9.5
1,762
8.2
33
Features by Category
Sales Force Automation
9.0
1357
|
Verified
8.3
25
|
Verified
Feature Not Available
Feature Not Available
9.0
1362
|
Verified
8.2
29
|
Verified
9.0
1389
|
Verified
8.0
27
|
Verified
8.3
1166
7.3
20
9.1
1307
|
Verified
7.8
22
|
Verified
8.4
1123
6.5
21
|
Verified
8.3
1130
6.4
20
8.4
1161
7.8
20
|
Verified
Marketing Automation
8.7
1263
7.8
19
|
Verified
8.5
1218
7.8
20
9.2
1340
9.0
29
|
Verified
8.2
1133
Feature Not Available
Customer Support
8.7
1216
|
Verified
7.4
21
8.7
1226
|
Verified
7.3
20
8.7
1260
|
Verified
6.9
18
8.7
1252
|
Verified
7.0
16
8.6
1199
|
Verified
6.9
18
Reporting & Analytics
8.6
1262
|
Verified
7.3
25
|
Verified
8.8
1283
|
Verified
7.5
24
|
Verified
8.2
1142
7.2
20
|
Verified
Mobile & Social
8.2
1075
6.7
17
|
Verified
7.9
1098
7.5
19
|
Verified
8.2
1088
7.1
21
|
Verified
Platform
8.7
1195
|
Verified
7.8
17
|
Verified
8.8
1213
|
Verified
7.9
15
|
Verified
8.9
1196
7.6
15
|
Verified
8.5
1123
8.2
11
|
Verified
8.0
1070
|
Verified
6.8
11
8.4
1097
6.8
10
9.1
1214
|
Verified
8.1
14
|
Verified
8.4
1113
6.8
10
Integration
8.8
1123
|
Verified
7.3
14
|
Verified
8.7
1125
|
Verified
7.4
13
|
Verified
8.5
1059
|
Verified
7.7
10
|
Verified
Generative AI
Feature Not Available
6.3
5
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
8.0
5
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
8.6
7
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
206
Not enough data
8.3
204
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
106
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
495
Not enough data
9.2
495
Not enough data
8.8
520
Not enough data
8.6
476
Not enough data
9.2
518
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
167
Not enough data
8.6
161
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
156
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
157
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
644
Not enough data
9.3
659
Not enough data
8.8
31
Not enough data
Contacts
8.8
655
Not enough data
8.7
617
Not enough data
9.0
652
Not enough data
Insights
9.3
675
Not enough data
9.0
629
Not enough data
8.7
591
Not enough data
9.0
652
Not enough data
8.8
630
Not enough data
9.0
29
Not enough data
Categories
Categories
Shared Categories
Close and Kommo are categorized as CRM
Unique Categories
Kommo has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.1%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.1%
Marketing and Advertising
21.1%
Information Technology and Services
13.2%
Computer & Network Security
5.3%
Computer Software
5.3%
Education Management
5.3%
Other
50.0%
Alternatives
Discussions
What is Close used for?
2 Comments
TH
CRMRead more
How long does it take to generate a new integration?
2 Comments
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
how do I integrate WhatsApp?
2 Comments
KS
You can use Zapier or use API's to link them manually.Read more
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
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