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Compare Close and Kommo 
Featured Products
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (78.4% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$15.00
Close
Star Rating
(2,005)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansKommo
Star Rating
(49)4.1 out of 5
Market Segments
Small-Business (78.4% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Close excels in user-friendliness, with many users appreciating its intuitive interface that simplifies navigation. One user noted, "I like how the interface of Close is very user-friendly," which helps new users quickly adapt without feeling overwhelmed.
- Users say that Kommo offers impressive versatility with its numerous integrations, making it a great choice for businesses needing to connect various tools. A recent user highlighted, "Kommo is an incredible tool, it has countless connections to different programs," showcasing its adaptability to different market needs.
- Reviewers mention that Close's integration capabilities with tools like Calendly and Slack are particularly beneficial, allowing for seamless lead generation and management. One user expressed, "I find integrating Close with tools like Calendly and Slack super easy and helpful," emphasizing its efficiency in streamlining workflows.
- According to verified reviews, Kommo is praised for its customizable features, which help users tailor the CRM to their specific sales processes. A user remarked, "All the contact settings can be customized to my needs," indicating that it can effectively support unique business requirements.
- G2 reviewers highlight that Close has a strong support system, with many users appreciating the quality of assistance they receive. One user stated, "I love the call recording feature because it ensures I remember conversations," which reflects the product's focus on enhancing user experience through effective support tools.
- Users report that while Kommo has a solid foundation, it sometimes struggles with specific workflow needs, as indicated by its lower ratings in areas like ease of setup and admin compared to Close. A user noted, "It is easy to find out how hot CRM works if you have zero experience," suggesting that while Kommo is user-friendly, it may not match the streamlined experience offered by Close.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- 1 user included
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Kommo
Basic
$15.00
Designed to boost the effectiveness of small sales teams
- Lead & Contact Management
- Custom sales pipeline(s)
- Lists & product catalogs
Free Trial
Close
Free Trial is available
Kommo
Free Trial is available
Ratings
Meets Requirements
9.1
1,739
8.1
33
Ease of Use
9.2
1,780
8.3
34
Ease of Setup
9.0
1,117
7.7
21
Ease of Admin
9.0
565
8.7
17
Quality of Support
9.3
1,555
8.3
31
Has the product been a good partner in doing business?
9.3
560
8.1
17
Product Direction (% positive)
9.5
1,751
8.2
32
Features by Category
Sales Force Automation
9.0
1353
|
Verified
8.3
24
|
Verified
Feature Not Available
Feature Not Available
9.0
1358
|
Verified
8.2
28
|
Verified
9.0
1386
|
Verified
8.0
27
|
Verified
8.3
1166
7.3
20
9.1
1307
|
Verified
7.8
22
|
Verified
8.4
1123
6.5
21
|
Verified
8.3
1131
6.4
20
8.4
1162
7.7
19
|
Verified
Marketing Automation
8.7
1261
7.7
18
|
Verified
8.5
1218
7.6
19
9.2
1339
8.9
28
|
Verified
8.2
1133
Feature Not Available
Customer Support
8.7
1216
|
Verified
7.3
20
8.7
1226
|
Verified
7.1
19
8.7
1260
|
Verified
6.9
18
8.7
1250
|
Verified
7.0
16
8.6
1198
|
Verified
6.9
18
Reporting & Analytics
8.7
1259
|
Verified
7.2
24
|
Verified
8.8
1281
|
Verified
7.5
24
|
Verified
8.2
1141
7.2
20
|
Verified
Mobile & Social
8.2
1074
6.7
17
|
Verified
7.9
1096
7.4
18
|
Verified
8.2
1087
7.0
20
|
Verified
Platform
8.7
1196
|
Verified
7.8
17
|
Verified
8.8
1215
|
Verified
7.9
15
|
Verified
8.9
1198
7.6
15
|
Verified
8.5
1124
8.2
11
|
Verified
8.0
1070
|
Verified
6.8
11
8.4
1098
6.8
10
9.1
1212
|
Verified
8.1
14
|
Verified
8.4
1115
6.8
10
Integration
8.8
1124
|
Verified
7.3
14
|
Verified
8.7
1126
|
Verified
7.4
13
|
Verified
8.5
1060
|
Verified
7.7
10
|
Verified
Generative AI
Feature Not Available
6.3
5
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
8.0
5
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
8.3
6
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
223
Not enough data
9.0
215
Not enough data
8.7
212
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
30
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Kommo are categorized as CRM
Unique Categories
Kommo has no unique categories
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kommo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Computer Software
8.7%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.5%
Other
56.0%
Marketing and Advertising
21.6%
Information Technology and Services
13.5%
Telecommunications
5.4%
Retail
5.4%
Music
5.4%
Other
48.6%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
I've noticed some affordable/low budget CRM solutions have start up costs associated with their service. Does amoCRM have any startup fees, or any contracts?
1 Comment
EM
According to their website (http://www.amocrm.com/shop/), there is a free tier of their product. They also offer tiers at $10, $19, $49, $99/month with...Read more
Kommo has no more discussions with answers
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