Compare Click and SAP Engagement Cloud (formerly SAP Emarsys) 
At a Glance
Market Segments
Mid-Market (48.3% of reviews)
Mid-Market (54.1% of reviews)
Entry-Level Pricing
$635.00
$
Click
Star Rating
(307)4.0 out of 5
Market Segments
Mid-Market (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
$635.00
Browse all 3 pricing plansSAP Engagement Cloud (formerly SAP Emarsys)
Star Rating
(584)4.3 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
$
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Click excels in user-friendliness, with many users highlighting its seamless integration with Microsoft Dynamics 365, making the transition effortless for teams. This ease of use is a significant advantage for businesses looking for a straightforward marketing automation solution.
- Users say that SAP Engagement Cloud (formerly SAP Emarsys) stands out for its robust campaign support features, including push notifications and automation programs like abandoned cart messages. Reviewers appreciate how these tools help them effectively reach their audience and enhance customer engagement.
- According to verified reviews, Click has a collaborative culture and a focus on building impactful solutions, which resonates well with users who value a supportive environment. However, some users have noted challenges with specific workflow configurations, indicating that it may not always meet unique business needs.
- Reviewers mention that SAP Engagement Cloud's intelligent design and broad variety of APIs make it easy to import and export data, which is crucial for businesses that rely on data-driven marketing strategies. This flexibility is a key selling point for users looking to personalize their campaigns at scale.
- G2 reviewers highlight that while Click has a strong community and user support, it may lag behind in overall market presence and feature depth compared to SAP Engagement Cloud, which boasts a higher G2 Score and a more extensive feature set for advanced marketing analytics.
- Users report that SAP Engagement Cloud's ability to automate customer journeys using real-time data and AI insights significantly enhances campaign effectiveness. This capability is particularly appealing for businesses aiming to leverage advanced technology for personalized marketing efforts.
Pricing
Entry-Level Pricing
Click
Base
$635.00
- Unlimited Users
- Unlimited Contacts
- Email Volume - starting at 50,000 per year included
SAP Engagement Cloud (formerly SAP Emarsys)
ESSENTIAL
$
Achieve your most essential objectives through marketing personalization and automation.
Free Trial
Click
No trial information availableSAP Engagement Cloud (formerly SAP Emarsys)
No trial information availableRatings
Meets Requirements
8.1
239
8.3
404
Ease of Use
7.6
242
8.2
409
Ease of Setup
7.6
146
7.1
215
Ease of Admin
7.8
129
8.2
172
Quality of Support
8.0
237
8.4
398
Has the product been a good partner in doing business?
8.0
130
8.5
173
Product Direction (% positive)
7.9
231
8.9
377
Features by Category
Email Marketing
8.2
157
|
Verified
8.7
264
|
Verified
8.5
156
|
Verified
8.7
248
|
Verified
8.2
152
|
Verified
8.5
258
|
Verified
7.9
137
|
Verified
8.3
233
|
Verified
Online Marketing
7.3
134
|
Verified
7.0
158
|
Verified
7.2
126
|
Verified
8.0
191
|
Verified
7.5
121
|
Verified
8.1
218
|
Verified
7.3
124
|
Verified
8.0
215
|
Verified
7.4
112
|
Verified
7.8
158
Lead Management
7.7
122
|
Verified
7.9
174
|
Verified
7.4
117
|
Verified
7.8
192
|
Verified
7.8
126
|
Verified
8.5
242
|
Verified
7.3
117
|
Verified
7.8
161
|
Verified
8.0
112
|
Verified
8.0
158
|
Verified
7.2
113
|
Verified
8.2
183
|
Verified
7.5
107
|
Verified
7.8
146
|
Verified
8.3
126
|
Verified
8.2
144
|
Verified
Campaign Management
7.5
106
|
Verified
8.2
182
|
Verified
7.6
114
|
Verified
7.8
122
7.0
80
|
Verified
7.6
113
|
Verified
6.9
66
7.0
84
Social
7.0
69
|
Verified
7.3
93
7.0
78
|
Verified
7.5
103
|
Verified
6.9
68
|
Verified
7.4
101
|
Verified
7.1
72
|
Verified
7.4
93
|
Verified
6.7
64
|
Verified
7.5
104
|
Verified
Reporting & Analytics
7.8
140
|
Verified
8.0
237
|
Verified
7.6
116
|
Verified
7.8
176
|
Verified
7.0
90
|
Verified
7.6
165
|
Verified
6.7
87
|
Verified
7.4
173
|
Verified
6.8
85
7.4
109
Platform
7.7
102
|
Verified
7.5
153
|
Verified
8.0
100
|
Verified
8.1
135
|
Verified
8.3
105
|
Verified
8.5
152
|
Verified
7.6
74
|
Verified
7.9
106
|
Verified
7.6
90
|
Verified
6.8
107
|
Verified
7.7
107
|
Verified
8.5
137
|
Verified
7.5
77
|
Verified
7.6
103
|
Verified
Agentic AI - Marketing Automation
Not enough data
6.5
29
Not enough data
6.1
28
Not enough data
6.4
30
Not enough data
6.4
29
Not enough data
6.6
29
Not enough data
6.7
29
Integration
7.6
99
|
Verified
7.8
158
|
Verified
7.8
86
|
Verified
7.6
151
|
Verified
7.2
77
|
Verified
7.4
117
|
Verified
Metrics
Not enough data
7.8
35
Not enough data
8.1
38
Not enough data
8.0
30
Not enough data
8.0
34
Not enough data
8.1
33
Not enough data
8.3
35
Not enough data
7.8
33
Not enough data
8.3
36
Not enough data
8.0
33
Reporting
Not enough data
8.0
40
Not enough data
8.1
37
Not enough data
7.8
35
Not enough data
8.6
39
Not enough data
8.1
37
Not enough data
7.9
32
Not enough data
7.7
37
Other
Not enough data
8.2
35
Not enough data
8.0
32
Not enough data
8.0
29
Not enough data
8.4
36
Not enough data
8.2
31
Not enough data
8.4
31
Not enough data
7.7
34
Agentic AI - Digital Analytics
Not enough data
7.5
8
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
7.1
8
Administration
Not enough data
7.1
38
Not enough data
7.5
36
Not enough data
8.3
40
Not enough data
8.5
40
Administration
7.9
38
8.2
82
6.9
36
7.9
75
7.0
35
7.8
75
7.6
35
8.6
85
7.4
29
7.1
58
7.4
28
7.8
65
Integrations
7.2
24
7.8
48
7.0
25
7.8
58
7.3
22
8.0
58
7.5
29
7.7
58
Platform
7.4
27
8.1
55
7.5
27
7.9
54
7.2
24
8.3
49
7.4
29
7.8
64
7.3
25
8.2
59
8.0
36
8.4
73
7.5
31
8.0
55
8.2
33
8.4
70
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Diagnosis
Not enough data
6.9
61
Not enough data
7.3
66
Not enough data
7.8
72
Not enough data
7.4
65
Tracking
Not enough data
7.3
70
Not enough data
7.1
61
Not enough data
8.2
86
Not enough data
8.0
80
Not enough data
7.3
59
Reporting
Not enough data
8.2
93
Not enough data
7.6
80
Not enough data
7.6
72
Not enough data
7.6
77
Agentic AI - Email Deliverability
Not enough data
6.7
18
Not enough data
7.0
18
Not enough data
7.2
18
Not enough data
6.3
18
Not enough data
7.2
18
Analytics
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.9
9
Not enough data
8.1
8
Not enough data
9.1
9
Content Management
Not enough data
9.2
10
Not enough data
8.5
9
Not enough data
Feature Not Available
Design & Development
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.2
10
Agentic AI - Digital Experience Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
7.0
10
Not enough data
7.0
10
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
7.5
10
Agentic AI - Location-Based Marketing Features
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
7.7
11
Not enough data
8.0
10
Not enough data
8.2
11
Not enough data
7.6
11
Visitor Behavior
Not enough data
8.5
94
|
Verified
Not enough data
8.8
101
|
Verified
Not enough data
8.2
79
|
Verified
Templates
Not enough data
8.0
96
|
Verified
Not enough data
8.6
98
|
Verified
Not enough data
8.5
95
|
Verified
Personalization
Not enough data
8.6
104
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.5
96
|
Verified
Not enough data
8.4
69
|
Verified
Not enough data
8.7
86
|
Verified
Not enough data
8.6
100
|
Verified
Not enough data
8.5
96
|
Verified
Not enough data
8.7
92
|
Verified
Multichannel
Not enough data
8.3
86
|
Verified
Not enough data
8.9
117
|
Verified
Not enough data
8.4
89
|
Verified
Administration
Not enough data
8.7
105
|
Verified
Not enough data
8.5
111
|
Verified
Not enough data
8.5
102
|
Verified
Not enough data
8.2
90
|
Verified
Agentic AI - E-Commerce Personalization
Not enough data
5.2
8
Not enough data
5.4
8
Campaigns
Not enough data
7.7
24
Not enough data
8.3
26
Not enough data
7.9
24
Not enough data
8.3
27
Not enough data
8.0
24
Analytics
Not enough data
7.6
24
Not enough data
7.3
24
Optimization
Not enough data
7.6
24
Not enough data
8.2
25
Not enough data
7.0
22
Not enough data
7.4
23
Agentic AI - Push Notification
Not enough data
6.5
13
Not enough data
6.4
13
Not enough data
6.4
13
Segmentation
Not enough data
8.8
20
Not enough data
8.9
19
Targeting
Not enough data
8.7
19
Not enough data
8.3
17
Triggered Content
Not enough data
8.1
15
Not enough data
8.9
21
Not enough data
8.9
19
Personalized Content
Not enough data
8.4
20
Not enough data
9.0
15
Not enough data
8.6
17
Agentic AI - Personalization Engines
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Text Messaging
Not enough data
8.3
23
Not enough data
7.4
18
Not enough data
8.5
24
Not enough data
7.7
17
Not enough data
8.0
20
Not enough data
7.1
18
Not enough data
8.3
23
Not enough data
7.9
19
SMS Platform
Not enough data
7.8
23
Not enough data
8.6
23
Not enough data
7.4
17
Not enough data
6.9
15
Not enough data
7.1
16
Not enough data
8.2
19
Agentic AI - SMS Marketing
Not enough data
5.4
9
Not enough data
5.4
9
Not enough data
6.1
9
Not enough data
5.6
9
Not enough data
5.2
9
Not enough data
5.6
9
Content & Collaboration
8.8(won by default)
24
Not enough data
8.5(won by default)
25
Not enough data
8.5(won by default)
21
Not enough data
8.0(won by default)
23
Not enough data
8.7(won by default)
25
Not enough data
8.7(won by default)
25
Not enough data
Social Management
8.3(won by default)
24
Not enough data
8.8(won by default)
27
Not enough data
8.5(won by default)
25
Not enough data
8.3(won by default)
24
Not enough data
8.2(won by default)
19
Not enough data
8.4(won by default)
24
Not enough data
8.6(won by default)
7
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
50
Not enough data
8.6
48
Platform Data
Not enough data
8.1
45
Not enough data
8.0
47
Not enough data
8.4
51
Not enough data
7.9
44
Platform Additional Functionality
Not enough data
7.8
44
Not enough data
8.1
42
Not enough data
7.9
40
Agentic AI - Customer Journey Analytics
Not enough data
8.0
10
Not enough data
8.3
10
Not enough data
8.0
10
Not enough data
8.3
9
Survey Management
8.3
39
Not enough data
8.0
38
Not enough data
7.8
39
Not enough data
8.2
38
Not enough data
Survey Customization
7.8
34
Not enough data
7.6
36
Not enough data
7.5
35
Not enough data
6.9
31
Not enough data
Survey Insights
8.2
36
Not enough data
8.0
32
Not enough data
8.2
38
Not enough data
7.8
37
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Experience
Not enough data
8.4
15
Not enough data
8.6
15
Not enough data
8.4
17
Not enough data
8.5
22
Not enough data
7.4
12
Not enough data
7.8
13
Loyalty Platform
Not enough data
8.7
15
Not enough data
8.7
18
Not enough data
8.3
15
Not enough data
8.5
16
Not enough data
8.8
18
Agentic AI - Loyalty Management
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
7.3
5
Not enough data
6.9
6
Agentic AI - Visitor Identification
Not enough data
Not enough data
Analysis
Not enough data
8.0
43
Not enough data
8.3
68
|
Verified
Not enough data
7.7
38
Not enough data
8.1
54
Campaigns
Not enough data
7.9
42
|
Verified
Not enough data
8.4
46
|
Verified
Not enough data
8.4
39
|
Verified
Not enough data
7.8
32
Not enough data
9.1
64
Not enough data
8.8
62
Engagement
Not enough data
8.1
52
Platform
Not enough data
8.4
59
Not enough data
8.1
28
|
Verified
Not enough data
8.3
43
Agentic AI - Mobile Marketing
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
5.4
9
Not enough data
6.0
8
Not enough data
6.4
7
Not enough data
7.4
7
Marketing Operations
7.8
41
8.0
70
|
Verified
8.1
55
8.5
83
|
Verified
8.3
44
8.3
80
|
Verified
8.4
46
8.8
81
|
Verified
7.6
39
Feature Not Available
7.6
37
Feature Not Available
Campaign Activity
8.3
52
8.3
94
|
Verified
8.4
54
8.4
101
|
Verified
7.6
45
8.1
74
|
Verified
7.9
46
8.0
75
|
Verified
7.7
45
8.4
72
|
Verified
7.8
43
8.1
73
Agentic AI - Marketing Analytics
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
7.3
16
Categories
Categories
Shared Categories
Click and SAP Engagement Cloud (formerly SAP Emarsys) are categorized as Marketing Analytics, Marketing Automation, and Transactional Email
Unique Categories
SAP Engagement Cloud (formerly SAP Emarsys) is categorized as SMS Marketing, Personalization Engines, Push Notification, E-Commerce Personalization, Location-Based Marketing, Digital Experience Platforms (DXP), Email Deliverability, Customer Journey Analytics, Loyalty Management, Mobile Marketing, and Digital Analytics
Reviews
Reviewers' Company Size
Click
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Engagement Cloud (formerly SAP Emarsys)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.4%
Computer Software
12.2%
Marketing and Advertising
7.3%
Non-Profit Organization Management
3.8%
Financial Services
3.8%
Other
57.3%
Retail
28.1%
Apparel & Fashion
10.5%
Consumer Goods
5.3%
Marketing and Advertising
4.7%
Sporting Goods
3.9%
Other
47.4%
Alternatives
Discussions
What is ClickDimensions used for?
2 Comments
AR
ClickDimensions email statistics deliver a robust overview of key metrics such as unsubscribes and open rates, enabling you to effectively evaluate the...Read more
Click has no more discussions with answers
Can I add other templates if I don't want to use html?
2 Comments
WY
Hola Pamela!
Gracias por tu pregunta.
Our Template Editor does let you design and create your own templates. As long as you have the VCE enabled, this is a...Read more
Why don't they have support for training in Spanish?
1 Comment
Official Response from SAP Engagement Cloud (formerly SAP Emarsys)
Hello Mateo!
We appreciate your question. Although we indeed do not have the same availability of documentation in Spanish as for other languages, this is...Read more
how much turnvoer my company need before emarsys is worth.
1 Comment
PD
Hi Timo, Thank you for your question. It is usually its 50-500m + annual turnover.Read more
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