--- title: Click Reviews meta_title: 'Click Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 309 reviews by the users' company size, role or industry to find out how Click works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 309 scale: '5' date_modified: '2026-06-24' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Click Reviews **Vendor:** Click **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.0/5.0 **Total Reviews:** 309 ## About Click Click is the only complete marketing technology solution that is natively integrated with Microsoft Dynamics CRM. Our top-rated marketing automation platform and communication tools create a unified and seamless user experience, ensuring your Sales, Marketing and IT teams are fully aligned and able to work together easily and productively. Providing email, marketing automation, journey builders, web intelligence, lead scoring, web forms, landing pages, SMS messaging, event management, surveys, social media tools and much more, Click offers a comprehensive solution that meets the needs of businesses and organizations of all sizes. Over 3,700 customers across 76 countries trust us to provide the tools they need to drive marketing results. Discover what ClickDimensions can help you achieve. Click – Built to Grow your Business. ## Click Pros & Cons **What users like:** - Users find Click to be incredibly **easy to use** , making online shopping and management seamless and enjoyable. (7 reviews) - Users love Click for its **easy setup and numerous features** , enhancing their online shopping and business management experience. (4 reviews) - Users praise Click for its **collaborative culture** and effective tools that enhance team management and engagement. (3 reviews) - Users value the **excellent customer service** of Click, noting prompt support available 24/7 for any issues. (2 reviews) - Users appreciate the **24/7 customer support** of Click, benefiting from prompt resolutions and effective assistance anytime needed. (2 reviews) - Easy Learning (2 reviews) - Efficiency (2 reviews) - Feature Variety (2 reviews) - Users highlight the **powerful automation features** in Click that enhance marketing efficiency and provide valuable insights. (2 reviews) - Time Efficiency (2 reviews) **What users dislike:** - Users find the **excessive email spam** from Click overwhelming, making it hard to tailor their communication preferences. (2 reviews) - Users find the **poor notifications** overwhelming, with excessive emails and pushy messages that disrupt their experience. (2 reviews) - Users face **setup challenges** , including complex integration processes and high pricing that complicate initial usage. (2 reviews) - Users find the **complex setup** of Click challenging, particularly with integration, despite its potential for simplicity. (1 reviews) - Users find the **dependency issues** in Click can clutter the interface, especially in large projects, impacting usability. (1 reviews) - Difficult Setup (1 reviews) - Editing Difficulty (1 reviews) - Editing Issues (1 reviews) - Email Issues (1 reviews) - Email Management (1 reviews) ## Click Reviews ### 1. User-Friendly Marketing Automation That Integrates Smoothly with Microsoft Dynamics 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Sunil C. | Area Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Click?** I’ve been using Click for a while now, and I’m honestly very impressed with the results. The platform is extremely user-friendly and integrates smoothly with Microsoft Dynamics 365, which made the transition effortless for our team. What I love most is how it simplifies marketing automation and customer communication. Campaign creation is easy, tracking performance is clear, and everything feels well organized in one place. It has definitely helped us improve engagement and save a lot of time. Their support team is also very responsive and helpful whenever we have questions. You can really see that they care about their customers’ success. Highly recommend Click to any business looking to streamline their marketing and grow efficiently! **What do you dislike about Click?** Overall, I’ve had a very positive experience with Click, but if I had to mention one thing, it would be the initial learning curve. Since it offers many powerful features, it can feel slightly overwhelming at the beginning. It took our team a little time to fully understand all the automation capabilities and advanced settings. However, once we got familiar with the platform, everything became much smoother. That said, the support team and documentation really helped us during the onboarding process. **What problems is Click solving and how is that benefiting you?** Click is solving the problem of disconnected marketing tools and inefficient customer communication. Earlier, we were managing campaigns, customer data, and follow-ups across different platforms, which made tracking performance and maintaining consistency very difficult. With Click integrated into Microsoft Dynamics 365, everything is now centralized. We can automate campaigns, personalize communication, and track results in real time without switching systems. This has benefited us by saving time, improving team productivity, and increasing customer engagement. We’re now able to respond faster, run more targeted campaigns, and make data-driven decisions, which has positively impacted our overall business growth. ### 2. All-in-One D365 Integration, but the UI Feels Behind HubSpot **Rating:** 3.0/5.0 stars **Reviewed by:** Kaitlin N. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Click?** It’s an all in one platform that integrates with our CRM D365. I can do email marketing, social, that is built within our CRM. **What do you dislike about Click?** The user interface is definitely behind compared to products like HubSpot. **What problems is Click solving and how is that benefiting you?** It’s great for small teams where you need to work in one platform. I can automate campaigns and schedule social far in advance. ### 3. Clean, Easy Navigation with Well-Organized Tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Click?** The arrangement of the my tasks, it easy to navigate and its very clean **What do you dislike about Click?** I don't have dislike about the Click, since as a first timer or beginner of this software I just learn it how to use it **What problems is Click solving and how is that benefiting you?** My tasks, when its overdue it reminding me and it will shown that it's overdue so it's good benefit for me since I'll get to know what tasks I've missed ### 4. Exceptional Discounts and Seamless Shopping Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Earlan B. | Construction Road Maintenance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Click?** I love everything about Click. Their service works well with customers and I enjoy their delivery service, which is alright. They give me a free promotion and I can earn 99% off for clothes shopping every month end. The initial setup of Click was very easy and understandable. I also use my laptop with it, which helps me with a lot of things on Click. I find their overall online shopping experience problem-free. **What do you dislike about Click?** They could improve by stocking brand new items like furniture and food items such as vegetables and fruits. **What problems is Click solving and how is that benefiting you?** I get free promotions and earn 99% off for clothes shopping every month end using Click. ### 5. Easy to Use and Great for Small Businesses In-Store **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica L. | Quality coordinator, Information Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Click?** great for small businesses to use in store **What do you dislike about Click?** nothing right now it is easy to use and everyone likes it **What problems is Click solving and how is that benefiting you?** making it easier to process transactions ### 6. Effortless Team Management and Easy to Learn **Rating:** 4.5/5.0 stars **Reviewed by:** Craig T. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Click?** I was introduced to this product by my marketing vendor and after getting used to the platform i felt that it was super easy to learn and became a staple in my day to day management. It was a great solution to work within my team. **What do you dislike about Click?** Soo many email notifications which can be turned off but it takes a while to get to the level of communication that worked for me. **What problems is Click solving and how is that benefiting you?** As a solo marketer it pays for itself - i need all the help i can get. ### 7. click up is my most helpful organizational app **Rating:** 5.0/5.0 stars **Reviewed by:** Alisha R. | landscape designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Click?** i like the many options and that it is completely customizable **What do you dislike about Click?** i don't like that when a new feature is released, the popups and sales tactics are too pushy **What problems is Click solving and how is that benefiting you?** click up serves as my to do list, calendar, and drawing storage ### 8. complete and flexible platform **Rating:** 4.0/5.0 stars **Reviewed by:** jefferson m. | Spanish Medical Interpreter , Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Click?** I value how effortlessly it integrates with the other tools we already use, which not only saves us considerable time but also boosts our productivity. **What do you dislike about Click?** Occasionally, the interface feels a bit cluttered, particularly when working on large projects that involve many dependencies. I also wish the mobile version included more advanced editing capabilities and better offline access. **What problems is Click solving and how is that benefiting you?** Click has made managing our marketing campaigns much easier by automating repetitive tasks, tracking customer interactions, and offering valuable insights. As a result, we have been able to save time, minimize errors, and boost engagement with our target audience. ### 9. Empowering Culture and Impactful Solutions Drive Success **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna J. | Quality Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2025 **What do you like best about Click?** I like Click’s collaborative culture, fast-paced learning, and focus on building simple, impactful solutions that truly help users. **What do you dislike about Click?** Sometimes priorities move quickly, which can be challenging, but it also pushes you to stay adaptable and improve continuously. **What problems is Click solving and how is that benefiting you?** Click solves content and workflow challenges by streamlining processes, saving time, improving clarity, and helping me deliver higher-quality work more efficiently. ### 10. ease just a click away **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Click?** its ease of use good customer support frequency of use and many features **What do you dislike about Click?** high pricing and a complex setup required, like integration it can be made simple **What problems is Click solving and how is that benefiting you?** marketing automation its good for running sales campaign i work in sales and for me outreach is something i prefer over cold call , this software saves my time and i focus on core activities ### 11. ClickDimensions - Your marketing automation solution **Rating:** 4.0/5.0 stars **Reviewed by:** Satyam P. | Associate software trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Click?** One of the most defining feature of this software is the "anonymous visitors" findings. here we can find all our visited participants who anonymously reached out to our website, so next time we jump on it. web content is also a great feature to create forms, surveys, subscription and all to gain popularity. **What do you dislike about Click?** It sometimes delays or get slower when their is more traffic on the websites to get real time data frequently and fastly. **What problems is Click solving and how is that benefiting you?** we can manage easily the coding and functioning as well as the marketing part in one single platform. here we can design our forms and create visuals for the viewers and reached easily onto them. here we can aslo design events and conduct them easily which gives satisfaction and reliability to the customers. **Official Response from Ross Bateman:** > Thanks Satyam! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 12. Best Marketing Experience for MS 365 **Rating:** 4.5/5.0 stars **Reviewed by:** Rickey J. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Click?** I feel there is a learning curve, but as they say, anything worth doing isn't easy. The learning curve is not that steep if you already have experiecne with other platforms, and as a daily user, i feel it was a fairly quick process to fall into a routine. Implemtnation / Integration is fairly simple when using qualified CRM experts. Things i like most are being able to see who clicked and opened isntead of constantly having to query for it. Many of the reviews i've seen are comparing apples to oranges, mainly because the CD ecoystem is all inclusive, whereasother platforms requrie that you switch from here to see this, and then over to here to see that. CD provides a single ecosystem that directly accesses your CRM. The CSMs and the Support team ar etop notch, very repsonsive and proactive in helping. I'd say the biggest positive is with value. Sure there are better platforms, and there are cheaper platforms, but the value of each are no where near the value provided at this price point. **What do you dislike about Click?** Limitations in the Social media area, UX needs to be updated to be more modern, but it still passes the eye test. Would love to see more ability to customize things out of the box, rather than require coders and/or other experts to fully achieve my most desired functionality. There is no simple way to add pop-ups to a website, but again, if you have the expertise on HTML/CSS or have the resources, it isn't a heavy lift. There is often some nuances that can only be learned the hard way or with in-depth training from someone with extensive experience on the platform. **What problems is Click solving and how is that benefiting you?** In today's world, having a "tech stack" is almost unavoidable. Having to go from one platform to another, to another, and so on is par for the course, but having a single platform that reduces a lot fo the back and forth and integrates web, email, NPS surveys with responses, and much more that is readily avaiable in the CRM increases productivity, reduces the back and forth and confusion of "dang, where was i...what was i doing befor ei had to switch to this that and the other...". I love that the ecosystem provides all of this visiblity, meanwhile i am able to automate a lot of my campaigns (set it and forget it) and focus mor eon reporting. ### 13. Robust Marketing Engine **Rating:** 4.0/5.0 stars **Reviewed by:** Brittney G. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** I like using ClickDimensions because it integrates with Microsoft Dynamics which is our current CRM. I can connect my social media accounts and therefore not only track how my leads engage with my email content, but I can also track how they engage with our social content directly from their lead record in CRM. The views are incredibly useful if you know how to query them properly. With the audiences feature, we are able to dig into our CRM data to uncover richer audience and lead types to craft campaigns around. We then, use the A/B test feature to determine a winning strategy and tweak form there. **What do you dislike about Click?** I would say as with most technology, ClickDimensions can be incredibly glitchy. We have been experiencing a strange issue with one of our users not being able to save after she changes the color of a button in an email. The user submitted a ticket to the support desk and it looks like it's a known issue in ClickDimensions but we have yet to hear back from support on how to rectify the issue. This issue also pushed out our lead email campaigns by a week. We'd rather send them right and late than wrong and on time. This is a consistent issue with ClickDimensions and it would be nice to see a resolution on the issue of the system actually saving when we click the button. **What problems is Click solving and how is that benefiting you?** CD allows us some additional insight and visibility of how we are obtaining leads, where our most successful sources are, what are the top states for engagement, etc. We can see more of a snapshot into our sales funnel and where the lead dropped off, changed their mind, etc. **Official Response from Ross Bateman:** > Thanks Brittney! We're glad to hear that you are enjoying the integration with Microsoft Dynamics and the ability to track engagement across multiple channels. Our views and audiences features are designed to provide valuable insights into your CRM data and help you craft effective campaigns. We apologize for the glitchy experience you've been having with our email designer. I have raised this with your Success Manager, Krista. She will reach out to you directly to set up some 1:1 time to discuss the issues and update you on our latest Email Designer updates. ### 14. giving you more control over every lead **Rating:** 4.0/5.0 stars **Reviewed by:** KARAN A. | Business and Marketing Head, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** It helps to evaluate and see more than just a lead, it helps to find relevant data from all the data which is provided in the database, it saves time, which is the most important part for any business to save help and use it for other important works. **What do you dislike about Click?** It will help if some more filters are added, it will help to evaluate more according to the project needs. **What problems is Click solving and how is that benefiting you?** It saves time that can be use for other important work for the business and it will give you full control over the leads you are evaluating for any particular projects. ### 15. It is a user friendly Marketing platform with a automated tools and great UI **Rating:** 3.5/5.0 stars **Reviewed by:** Shadaan H. | Senior Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Click?** Click integrates with my CRM software without any hassle. It provides a user friendly automation for email and brand marketing. It's modern UI make it more easy to go through the tools **What do you dislike about Click?** Though it is a great platform for automations but it have limited customisation options which some other automation tools are providing. But it's growing day by day so hoping the best **What problems is Click solving and how is that benefiting you?** Click allows me to send marketing emails with a bunch of automated messages and triggers. It helps me visualize the performance and analytics of me leads. ### 16. It is a very balanced product in terms of size, power, and usability. **Rating:** 5.0/5.0 stars **Reviewed by:** Roberto J. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Click?** It is a product fully integrated into Dynamics 365, which greatly facilitates the analysis of information as it is all in the same repository. This integration naturally encourages frequent use of the tool on a regular basis. On the other hand, although it may possibly have less functionality than other similar products, the functionality it does have is particularly well-suited to the reality of marketing departments in Spanish companies. Few people can do many things in an easy way. It is also important to note that they have very good customer service and that getting it up and running from an operational point of view is very simple and quick. **What do you dislike about Click?** I don't see any special disadvantages. Until recently, the use of Http instead of https in web content was a significant limitation, but fortunately, that has been resolved and now all web components (landing pages, surveys, forms, etc.) are generated with a secure address just like the links in email sends. **What problems is Click solving and how is that benefiting you?** We have been using ClickDimensions for 6 years for most of our B2B marketing actions. **Official Response from Ross Bateman:** > Thanks Roberto! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 17. ClickDiemensions Benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Shubhi K. | Ecommerce Operation Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** It is very easy to use with best interface,it has best CRM fearures, best marketing marketing strategies, email marketing and easy integrated. **What do you dislike about Click?** In this there are very limited options to integrate lack standard tools in comparison with other platforms. **What problems is Click solving and how is that benefiting you?** It is very helpful to integrater with other platforms for marketing management, email marketing.. It very helpful to my team to complete thier task easier and quicker. It create more leads, close thier sales target and increase more customer. ### 18. Lots of powerfull options, but a bit of a complicated UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Click?** The amount of personalization and automation is very usefull in a B2B setting. We keep finding new ways to optimize and personalize our marketing campaigns with the tools in ClickDimensions. Also the options to connect the tool with other services is very usefull as it allows us to integrate with our other systems. **What do you dislike about Click?** There is a big learning curve. We work with a lot of marketers from all over the world on ClickDimensions and most of them don't know most of the features. In my opinion the ease of use could be improved so more marketers will use more of the features. **What problems is Click solving and how is that benefiting you?** On of our biggest needs that ClickDimensions is helping is marketing automation. We run a lot of campaings and before we had to manage everything in Excel sheets which was not ideal. It is easy to forget to follow up or make mistakes if everything is manual. By automating these processes we became much more efficient. **Official Response from Ross Bateman:** > Thank you! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. We're glad to hear that you find the personalization and automation features useful for your marketing campaigns. ### 19. ClickDimensions Best marketing automation technology **Rating:** 5.0/5.0 stars **Reviewed by:** Mohit T. | Team Lead & Manager - Recruiting and Delivery- Cloud/ ERP/ Oracle/ Salesforce Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** User interface is freindly It very easy to integrate with Microsoft Dynamics365 You can easily creat and publish the surveys to gather customers feedbacks Support team is always availble to help and resolve any issues. **What do you dislike about Click?** There are very limited templates available for composing email campaigns. It was extremely costly for team in terms of time to fix **What problems is Click solving and how is that benefiting you?** ClickDimensions helps to understand Clients and track and identify leads and behavior. ### 20. Excellent tool for marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Aanya S. | Inside Sales Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** It's easy to use as sales person, it helps in email marketing and web content as well. **What do you dislike about Click?** Nothing as of now, it is great for exprienced and fresher people. **What problems is Click solving and how is that benefiting you?** I am very curious person and whenever i face any of problems in click dimensions, i try to resolve easily and quick. Email marketing content and web content is what i always needed to boosting my company image. ### 21. Perfect and Easy to Use **Rating:** 3.0/5.0 stars **Reviewed by:** Shailesh J. | Senior Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** Seamless Integration: Works perfectly with Microsoft Dynamics 365. User-Friendly: Intuitive interface that's easy to navigate. Robust Marketing Tools: Comprehensive tools for email marketing, campaign automation, web forms, and surveys. **What do you dislike about Click?** Steep Learning Curve: Some features can be complex for new users. Limited Customization: Email templates and forms have limited customization options. Occasional Bugs: Occasional software glitches can disrupt workflow. **What problems is Click solving and how is that benefiting you?** Difficulty in engaging and retaining customers. **Official Response from Alex Moore:** > Hi Shailesh! We're sorry to hear about your experience with glitches. Our team are constantly working hard to address bugs and are always available to address any issues you may have. I also wanted to share that we have had some exciting Product Releases in 2024, unveiling updated email and form designers that feature new email templates and desktop/mobile customization, giving our customers more customization and editability than ever. And, we have more updates on the way! We also encourage all users to ensure they are using the most up to date version of our solution to ensure they have the best possible user experience. As always, our product team love hearing feedback about how we can improve our solution to meet the needs of the modern marketer. Please reach out anytime! ### 22. Unified experience make it easier to manage all at one place **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** ClickDimensions provides a variety of software to choose from. We went for the Hubspot marketing automation software. It gave us a holistic view of our marketing performance and the recommendations and analytics are very high quality, helping us in speedy decision making. The data can be modelled in many different ways and has helped us reach different customer groups with ease. **What do you dislike about Click?** The software can look overwhelming at first and requires some hands on experience **What problems is Click solving and how is that benefiting you?** It is helping us to improve our ROI, time to market, also helping in automating manual tasks and helping to identify latest trends. ### 23. ClickDimensions helps higher education organisations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Click?** Marketing Automation in ClickDimensions allows my team to complete their tasks easier and therefore quicker. We find the Campaign Automation especially useful and we want to explore the use of Web Forms in the future to avoid manual imports of leads. Customer Support has been very helpful in answering our enquiries, too. **What do you dislike about Click?** I dislike the fact that contact record view is different in Dynamics and ClickDimensions. I needed IT support to consolidate the views, so that I don't have to switch between them to view all the collected information about a contact. **What problems is Click solving and how is that benefiting you?** ClickDimensions is solving the problem of sending GDPR-compliant emails by Subscription Management Opt-In method. Our team found switching to that method easy and now we are confident that we send only GDPR-compliant emails to our leads. **Official Response from Ross Bateman:** > Thank you! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. ### 24. Complete marketing automation solution **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed E. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Click?** - It merge sales and marketing in way that get valuable insights and do work in smart - It provides web intelligence and campaign automation **What do you dislike about Click?** Providing support tutorial for applying webscraping with ClickDimensions **What problems is Click solving and how is that benefiting you?** Improving marketing research and apply smart insights in a large scale Which improves productivity and reduces time ### 25. Best tool for email and social media automation for marketing **Rating:** 5.0/5.0 stars **Reviewed by:** NIRMAL P. | Service Management Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2023 **What do you like best about Click?** The standout feature of SnapMetrics software lies in its seamless blend of user-friendly interface and unparalleled result-driven functionalities. It ensures continuous customer engagement through its intuitive design and remarkable outcome generation. An exceptional tool that streamlines the creation and automation of emails, adeptly scheduling them based on your preferred timing. SnapMetrics extends its prowess to include survey creation and publication, facilitating the collection of valuable customer feedback and insights into their preferences. In the realm of social media marketing and advertising, SnapMetrics reigns supreme, offering an invaluable feature set. It not only enables automated calculation of visitor view time but also meticulously tracks user activities on webpages and campaigns. With its user-friendly design, SnapMetrics easily integrates with a myriad of third-party applications and platforms. Its adaptability spans across multiple web pages, efficiently gathering and unifying data for enhanced marketing strategies. When it comes to customer communication, SnapMetrics stands as the optimal tool, boasting a plethora of features that simplify and elevate your workflow. **What do you dislike about Click?** Expand template options for diverse campaigns, considering industry-specific themes and a user-friendly customization feature for a more personalized touch. **What problems is Click solving and how is that benefiting you?** ClickDimensions addresses marketing challenges by simplifying automated campaigns, enhancing engagement, and providing analytics. This benefits by streamlining processes, boosting customer interaction, and refining strategies. **Official Response from Ross Bateman:** > Thanks Nirmal! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. ### 26. Clunky interface, but good if you use Dynamics **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Click?** I find ClickDimensions to be a valuable tool due to its seamless integration with Microsoft Dynamics, our current CRM system. The audiences feature enables us to delve into our CRM data, revealing more nuanced audience and lead types to inform targeted campaigns. Additionally, we leverage the A/B test feature to identify a winning strategy and make adjustments accordingly. **What do you dislike about Click?** ClickDimensions is less feature-rich than other marketing platforms I've used previously e.g. autogenerating plain text verions of emails. The interface for creating email campaigns is super clunky. The training academy is also very basic. **What problems is Click solving and how is that benefiting you?** Helping us to segment our data in our CRM, contact relevant people and see how they are interacting with our content on site **Official Response from Ross Bateman:** > Thank you! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization. We’d welcome the opportunity to discuss our new email designer and discuss how we can assist further with training – please feel free to reach out directly to your Success Manager or contact us at success@clickdimensions.com. ### 27. Overall Pretty Good with a few Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Jeffrey M. | Senior Director of Marketing and Corporate Relations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Click?** Click Dimensions is easy to use and the reporting provided is excellent. **What do you dislike about Click?** The editor and what actually gets sent out often look different. many times extra code will get stuck in the editor and it will affect font size, etc. Not exactly WYSIWYG. Also, because it pulls onl;y contacts from our AMS (Protech) and not registrants, etc. at times getting the marketing list correct is tricky. **What problems is Click solving and how is that benefiting you?** It allows us to pull fresh data and track responses. **Official Response from Ross Bateman:** > Thanks Jeffrey! We're pleased to hear that you find ClickDimensions easy to use and value the excellent reporting. We understand your concerns about the editor and the AMS integration. I have raised this with your Success Manager, Krista. She will reach out to you directly to set up some 1:1 time to discuss the issues and update you on our latest updates. ### 28. Review for ClickDimensions **Rating:** 4.0/5.0 stars **Reviewed by:** Kanishak S. | Client Servicing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** Very easy to use and Good way of communicating through emails. Social media. **What do you dislike about Click?** Sometimes there are alot of glitches while using it. **What problems is Click solving and how is that benefiting you?** It easy way of sending email to multiple customers and they also display the email open rate which is useful for marketers **Official Response from Amy Montague:** > Thank you for your review! We truly appreciate your feedback and are thrilled to hear about your positive experience with Click ### 29. I have been relied on G2 for the past 3 monthsand it is the best in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Click?** After a long & detailed research for my small business,i can vouch for clickdimensions and i can openly say that its the best in the market among all other sites /softwares i have used. **What do you dislike about Click?** Nothing.i have been using this product for past 3 months.i didnt see any dislikes on it. **What problems is Click solving and how is that benefiting you?** I have been looking for automation & analytics for my small business.i have got an opportunity to try this.i would say its the best one for small businesses. ### 30. Marketing Automation with some limitations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Click?** The support team at Click Dimensions is great, they are speedy and offer some great advice. Their individual marketing tools are pretty easy to pick up and use. **What do you dislike about Click?** The marketing tools do talk to one another but can be quite a process to have them all work cohesively. There are many limitations that we have faced such as; Marketing lists can only be tied to one subscription list, cannot combine email preferences in unsubscribe, and cannot include a survey in unsubscribe. We have been able to find workarounds with the support team however it is not ideally how we would like things to be set up. **Recommendations to others considering Click:** Do a full analysis on ClickDimensions, Hubspot & Marketo and determine which one fits your needs. **What problems is Click solving and how is that benefiting you?** ClickDimensions has allowed us to capture leads, have their profiles within our CRM and track their activity through the lead process. We're able to communicate with our segmented customers effectively. **Official Response from Ross Bateman:** > We appreciate your feedback and we’re glad to hear ClickDimensions has enabled you to capture leads and communicate effectively with your customers. We will take your feedback regarding marketing lists and unsubscribes back to our product team. ### 31. feedback after using click dimensions **Rating:** 4.5/5.0 stars **Reviewed by:** GAURAV SINGH W. | Sr. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** Accesibility and easy to use interface. User Friendly **What do you dislike about Click?** As of now, I don't have any reasons to dislike clickdimensions. **What problems is Click solving and how is that benefiting you?** It is helping user to accumulate their data all in once and help user to use that data for their future project enablement. ### 32. Review regarding to ClickDImensions **Rating:** 5.0/5.0 stars **Reviewed by:** Alif I. | Protégés Program (Research Study Assistant), Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2024 **What do you like best about Click?** it is the best platform for marketing small bussiness enterprise **What do you dislike about Click?** Sometimes target consumers will shutdown the link marketing when they see through email and social media link **What problems is Click solving and how is that benefiting you?** communication skills and to bridge the ideas between target consumer and bussiness ### 33. Amazing for market automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** mARKET AUTOMATION IS VERY AMAZING, the market intelligence dashboard gives a birdseye view of the activities going on. **What do you dislike about Click?** The ClickDimensions user interface could be more intuitive and user-friendly, with enhancements to streamline navigation and improve overall user experience for more efficient and enjoyable interactions. **What problems is Click solving and how is that benefiting you?** some tools for email marketing, campaign automation, and lead scoring, streamline our marketing processes. it enhanced our lead management, improved customer engagement, and provided valuable insights for more effective marketing strategies. ### 34. Pretty straight forward **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** I typically use ClickDimensions daily in my job wheather it's for building out mass emails, currating marketing lists, or sending out the emails themselves. I'd consider myself a between a novice and intermediate, but found I found it pretty easy to use and implement for what our company uses it for. Our personal rep is also great when we need support. **What do you dislike about Click?** Random times that mass emails do not send to our database that no one can explain why. Also sometimes the save feaute when building out an email will glitch out and never save thus loosing all work. **What problems is Click solving and how is that benefiting you?** Sending out marketing emails and notices to our customers. **Official Response from Ross Bateman:** > Thank you! We appreciate your review and are glad to hear ClickDimensions is a good fit for your organisation. ### 35. Very Good Experince **Rating:** 4.5/5.0 stars **Reviewed by:** Manea A. | Functional Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Click?** Very Easy to use Number of Features Ease of Implementation **What do you dislike about Click?** I can say if it support Arabic Language it will be Amazing. **What problems is Click solving and how is that benefiting you?** It save me a lot of Time and effort. ### 36. Highly recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Pearl C. | Senior Hiring Manager (Human Resource), Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** It is easy to use and implement. I like the features. Easy to integrate. I use it frequently. And customer support is great. **What do you dislike about Click?** None. Stating all the benefits I do not dislike anything. **What problems is Click solving and how is that benefiting you?** Visitor Identification ### 37. Its very userfriendly to use **Rating:** 4.5/5.0 stars **Reviewed by:** Husnain K. | Group Senior Accountant - CAPEX Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Click?** It gives multiple options to nevigate and sales. More controll over data **What do you dislike about Click?** Nothing much, just a but overwhelmed with options **What problems is Click solving and how is that benefiting you?** It helping in most relaible data sorting ### 38. ClickDimensions is a highly reccomended tool for all marketing Professionals **Rating:** 4.5/5.0 stars **Reviewed by:** Aneel R. | Manager, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** Features & customer support is far better. **What do you dislike about Click?** Nothing found yet, but enjoying work while using it. **What problems is Click solving and how is that benefiting you?** I can have a good lineup for work with the ClickDimensions tool. ### 39. Great software product and great team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** I like how ClickDimensions has so many features and areas of the product. The team is always there to support you and they provide extensive self-service training and great documentation as well. It's easy to use the basic functions, but there are plenty of more technical aspects you can delve into as well. **What do you dislike about Click?** Sometimes ClickDimensions has very complicated ways to answer questions that would seem easy on the surface. It can be challenging to diagnose what went wrong unless you have very technical expertise. **What problems is Click solving and how is that benefiting you?** ClickDimensions helps us understand our Clients and helps us track and identify leads and their behavior. **Official Response from Ross Bateman:** > Thank you! We appreciate your review and are glad to hear ClickDimensions is a good fit for your organisation. ### 40. Good platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nitika T. | Senior project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** User interface is quite good and very user interface **What do you dislike about Click?** Page outlook is not that good. It should be more looking good **What problems is Click solving and how is that benefiting you?** I am able to create good survey ### 41. Easy to Use Emailer Marketing Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Scott D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Click?** We like the integration with Microsoft Dynamics 365. It allows us to create custom audiences at a level we could not with other marketing platforms. The Draft and Drop software is easy enough that you can build your own emails without any experience, but also built in such a way that you can use your own HTML code to build them however you like. **What do you dislike about Click?** ClickDimensions offers several features we do not need as a company, and we would prefer to exclude them from our contracts. You are also locked in for a 12-month contract, which is quite a significant investment upfront compared to the monthly billing with other platforms. **What problems is Click solving and how is that benefiting you?** We have had issues in the past with upgrading our Click Dimensions platform. It was extremely costly for our team in terms of time to fix. We were 'down' for 3 months. This and we only recieved the proper support once we requested for our contract to be terminated. While it is great they are doing active updates to their software, they also need to consider the support they provide to their customers when these updates break things. **Official Response from Ross Bateman:** > Thanks Scott! We greatly appreciate your feedback and are glad to hear ClickDimensions has been a good fit for your organization but are so sorry to hear about your upgrade experience. Please know that we take all feedback, both positive and negative very seriously. We’d love to further discuss your concerns – please feel free to reach out to our team at Marketing@clickdimensions.com ### 42. Balance experience **Rating:** 3.0/5.0 stars **Reviewed by:** Zuhaib M G. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Click?** User interface is good and neet and easy to navigate **What do you dislike about Click?** Limited features i think more advanced features needs to be introduced **What problems is Click solving and how is that benefiting you?** Easy to get inside details **Official Response from Alex Moore:** > Hi Zuhaib! We have had some exciting Product Releases in 2024, unveiling new features such as AI content generation within the solution, new modern email templates, updated email and form designers that feature desktop and mobile customization. And, we have more updates on the way! We also encourage all users to ensure they are using the most up to date version of our solution, as when new features are released, you have to be on the updated version to use them. As always, our product team love hearing feedback about how we can improve our solution to meet the needs of the modern marketer. Please reach out anytime! ### 43. A very basic tool. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Click?** I guess is a good tool to begin with. It has forms integrations, dashboarads, email tool and surveys and landing pages. **What do you dislike about Click?** Is a very basic tool. There is no much you can do with it. For your first approach to Marketing Automation it could be a good tool, and also is better than having nothing, but there are many better tools out there. Also, is not very user friendly. The look and feel seems from the 90s. **What problems is Click solving and how is that benefiting you?** The main problem ClickDimensions solves is being able to integrate the leads directly to the CRM. ### 44. User experience **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak R. | Process Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Click?** ClickDimension is one of the best software. Survey features are very useful tool for the process. Highly recommended to the marketing for effective services. **What do you dislike about Click?** Click dimentions is little costlier then some other marketing automation platform. **What problems is Click solving and how is that benefiting you?** It's helps to get the valuable feedback from the customers and to know the insight into their preferences. **Official Response from Ross Bateman:** > Thanks Deepak! It's great to hear that ClickDimensions is helping you get valuable feedback from your customers and gain insight into their preferences. We're glad to be a part of your marketing efforts. ### 45. Review **Rating:** 5.0/5.0 stars **Reviewed by:** kirtan j. | Senior Process Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2024 **What do you like best about Click?** Ease of use. Good customer support. Better form feature. **What do you dislike about Click?** Inconsistent functionality. Poor UX. Drag drop landing page not good **What problems is Click solving and how is that benefiting you?** almost all the problems ### 46. Great assistance to automate daily tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Click?** Robust integration with all Microsoft Office applications make it very efficient to use for colleagues who are not technical users **What do you dislike about Click?** It would be nice to have demo videos in website so I could quickly show my colleagues when deciding which tool to use **What problems is Click solving and how is that benefiting you?** dashboards created is automatically updated instead of static PowerPoint slides that needed human intervention to update ### 47. Our Experience is seamless from day one. **Rating:** 4.0/5.0 stars **Reviewed by:** Ashok P. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Click?** Easy drag and drop forms , emailer and survey creation. Content can we created with minial Support. Also Automation of the leads is one good feature. and customer support is good. **What do you dislike about Click?** Limited Support in Custom HTML emailers and forms. Capturing the conversion rate from google tags **What problems is Click solving and how is that benefiting you?** The leads generation and marketing autmotation area **Official Response from Ross Bateman:** > Thanks Ashok! We appreciate your feed back and are glad to hear ClickDimensions is a good fit for your organisation. ### 48. Growing Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Click?** Their multiple integrations to automate reports, insights, and keep a track of everything at one place. **What do you dislike about Click?** They should other marketing assets too in their portfolio. **What problems is Click solving and how is that benefiting you?** ClickDomensions is allowing me to interlink different platforms, get the insights on my campaigns because of which i am able to optimise my campaigns to achieve better conversions. ### 49. Good to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Click?** Sales Automation is a very good feature must use by everyone, Very Easy to use and Implement , Customer Support is very reliable , ANyone can Integrate it very easlisy and use frequently. **What do you dislike about Click?** Nothing as such to dislike about the services they provide. **What problems is Click solving and how is that benefiting you?** It benefits alot in Marketting automation and related surevy. ### 50. Great Tool for Small Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Lis P. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Click?** Getting set up with ClickDimensions was easy, and that it links to our CRM without disruption was a bonus. **What do you dislike about Click?** The application is somewhat difficult to navigate and constant logouts require refresh/loss of saved place in work. **What problems is Click solving and how is that benefiting you?** Mass communication to customers, newsletter, workflows for new website, subscriber management. **Official Response from Ross Bateman:** > Thanks Lis! We're glad to hear that you found ClickDimensions easy to set up and that it integrates well with your CRM. We are continuously working to improve the user experience. Your feedback is valuable to us and will be taken into consideration for future updates. ## Click Discussions - [What is ClickDimensions used for?](https://www.g2.com/discussions/what-is-clickdimensions-used-for) - 2 comments, 1 upvote - [View Click pricing details and edition comparison](https://www.g2.com/products/clickdimensions-click/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+07%3A32%3A10+-0500&secure%5Bsession_id%5D=e72ab2ab-aa2c-48a2-b3ac-6030fcfc33eb&secure%5Btoken%5D=c9a3f3a3c8bd92a946453f1c24dc4a6f0a6c96a7a361d00ed73fb61eb30bdf3d&format=llm_user) ## Click Integrations - [Allegro CL](https://www.g2.com/products/allegro-cl/reviews) - [Clockify](https://www.g2.com/products/clockify/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) ## Click Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Detailed Server Logs - Notifications **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Agentic AI - Visitor Identification** - Cross-system Integration **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Social Ads - Campaign Planning - Hashtag Capabilites **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Marketing Operations** - ROI Tracking - Data Collection - Customer Insights - Multi-User Access - Spend Management - White Label **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Campaign Activity** - Campaign Insights - Reports and Dashboards - Campaign Stickiness - Multichannel Tracking - Brand Optimization - Predictive Analytics **Agentic AI - Marketing Analytics** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Click Alternatives - [Act-On](https://www.g2.com/products/act-on/reviews) - 4.1/5.0 (1,029 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,159 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - 4.4/5.0 (1,186 reviews)