Compare Chatmeter and Sprout Social 
Featured Products
At a Glance
Market Segments
Mid-Market (43.3% of reviews)
Small-Business (44.6% of reviews)
Entry-Level Pricing
No pricing available
Starting at $79.00 1 user/per month (billed annually)
Chatmeter
Star Rating
(354)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterSprout Social
Star Rating
(6,207)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in user experience, with many users praising its intuitive setup and ease of scheduling. One user mentioned, "From setup to scheduling, it’s such a cool breeze," highlighting how quickly they adapted to the platform.
- Users say that Chatmeter stands out for its exceptional support system, with reviewers noting that the team goes above and beyond to meet their needs. One user stated, "They are a true partner, not just a vendor," which emphasizes the strong relationship they build with clients.
- Reviewers mention that Sprout Social provides robust social listening capabilities, allowing users to spot trends and potential crises before they escalate. This feature has been particularly appreciated by users who need to monitor multiple accounts effectively.
- According to verified reviews, Chatmeter offers a unique advantage in data centralization, allowing users to pull data from various platforms into one place. This feature is especially helpful for managing missing listings and optimizations, making it a valuable tool for businesses focused on local SEO.
- G2 reviewers report that while Sprout Social has a higher overall satisfaction score, Chatmeter's users rate its ease of use slightly higher, with one user noting that it provides "actionable data" that is easy to navigate.
- Users say that Sprout Social's reporting features are highly effective, with one reviewer highlighting that "the reports and graphs are very helpful when presenting." This capability is crucial for users who need to demonstrate social media performance to stakeholders.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableSprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Created for social media professionals focused on simplifying publishing workflows.
- Connect up to 5 social profiles
- Increase your visibility with optimal send times
- Track performance with profile and post-level reporting
Free Trial
Chatmeter
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
8.9
284
8.5
5,285
Ease of Use
9.0
287
8.8
5,345
Ease of Setup
8.7
163
8.7
3,710
Ease of Admin
8.8
168
8.8
2,232
Quality of Support
9.1
279
8.6
4,721
Has the product been a good partner in doing business?
9.2
168
8.7
2,198
Product Direction (% positive)
8.9
270
8.9
5,201
Features by Category
Social Analytics
8.7(won by 1.0)
68
7.7
2977
8.7(won by 0.9)
52
7.8
3156
8.6
60
8.8(won by 0.2)
3369
Feature Not Available
7.2(won by default)
2603
8.4(won by 1.4)
50
7.0
2609
8.0(won by 0.7)
19
7.3
2369
8.8(won by 1.7)
23
7.1
2308
Reports & Dashboards
8.4(won by 0.3)
65
8.1
3218
8.7(won by 0.2)
66
8.5
3267
8.8(won by 0.3)
63
8.5
3126
8.2(won by default)
13
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
889
Not enough data
6.2(won by default)
879
Not enough data
6.2(won by default)
887
Not enough data
6.3(won by default)
889
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
101
|
Verified
Not enough data
8.6
104
|
Verified
Not enough data
8.6
118
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
Performance
8.3
123
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
Local Search Optimization
8.6
60
|
Verified
Not enough data
9.2
60
|
Verified
Not enough data
9.1
64
Not enough data
9.4
67
|
Verified
Not enough data
8.5
46
|
Verified
Not enough data
8.9
65
|
Verified
Not enough data
Content & Collaboration
8.7
48
8.9
3188
8.4
44
7.9
2924
8.4
34
8.2
3011
8.5
34
8.0
2894
9.0
49
8.3
3002
7.5
21
Feature Not Available
Social Management
8.5
69
8.6
4297
8.4
59
8.9
4319
8.4
52
8.1
3812
8.6
65
8.5
4187
Feature Not Available
Feature Not Available
8.3
18
7.9
2900
7.8
10
7.5
2491
Agentic AI - Social Media Management
Not enough data
6.2
1062
Not enough data
6.4
1054
Not enough data
6.5
1059
Not enough data
6.5
1045
Not enough data
6.4
1035
Not enough data
6.4
1036
Not enough data
6.5
1036
Monitoring & Listening
Not enough data
8.5
1902
Not enough data
7.0
1435
Not enough data
8.0
1218
Not enough data
7.9
1195
Not enough data
7.7
1163
Not enough data
7.8
1191
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
386
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
6.4
387
Data Management & Analysis
Not enough data
7.5
1208
Not enough data
8.6
1965
Not enough data
8.1
1225
Not enough data
7.8
1126
Generative AI
Not enough data
7.1
863
Not enough data
6.9
849
Process
Not enough data
8.4
1466
Not enough data
7.9
1247
Not enough data
7.7
1008
Channels
Not enough data
Feature Not Available
Not enough data
8.9
1521
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1126
Not enough data
8.4
1430
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Consumer Intelligence
8.9
196
|
Verified
Not enough data
8.3
194
|
Verified
Not enough data
8.4
206
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.1
175
|
Verified
Not enough data
8.9
221
|
Verified
Not enough data
Media Monitoring
8.2
168
|
Verified
Not enough data
8.0
157
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.6
151
Not enough data
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.9
6
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and Sprout Social are categorized as Social Media Analytics and Social Media Management
Unique Categories
Chatmeter is categorized as Store Locator, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
Sprout Social is categorized as Social Media Suites, Social Media Listening Tools, and Social Customer Service
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.6%
Restaurants
17.3%
Retail
6.1%
Food & Beverages
5.8%
Marketing and Advertising
5.6%
Other
45.6%
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.8%
Computer Software
3.2%
Other
60.8%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
Is there a place of education for users?
7 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
