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Compare Chatmeter and Sprout Social 
Featured Products
At a Glance
Market Segments
Mid-Market (43.1% of reviews)
Small-Business (44.8% of reviews)
Entry-Level Pricing
No pricing available
Starting at $199.00 1 user/per month (billed annually)
Chatmeter
Star Rating
(353)4.5 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatmeterSprout Social
Star Rating
(5,753)4.4 out of 5
Market Segments
Small-Business (44.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $199.00 1 user/per month (billed annually)
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Chatmeter. Users appreciate its intuitive interface and powerful analytics, with one reviewer highlighting how easy it is to publish across multiple channels simultaneously.
- Users say that while both platforms offer solid support, Chatmeter stands out for its exceptional customer service. Reviewers describe the team as true partners who go above and beyond, making it easy to navigate the platform and resolve issues quickly.
- According to verified reviews, Sprout Social's implementation process is praised for its smooth onboarding experience. Users mention that the initial setup was straightforward, allowing them to get started quickly, which is a crucial factor for teams looking to hit the ground running.
- Reviewers mention that Chatmeter provides actionable data, which is essential for businesses looking to optimize their social media strategies. However, some users feel that Sprout Social's robust data tracking and customization options offer clearer insights into performance metrics.
- G2 reviewers highlight that both platforms have their strengths in usability, but Chatmeter edges out slightly with higher ratings for ease of use. Users appreciate the straightforward navigation, which makes it less daunting for new users to adapt to the platform.
- Users report that while Sprout Social has a larger market presence and a wealth of features, Chatmeter's focus on mid-market needs allows it to cater effectively to its target audience, providing tailored solutions that resonate well with its users.
Pricing
Entry-Level Pricing
Chatmeter
No pricing availableSprout Social
Standard
Starting at $199.00
1 user/per month (billed annually)
- 5 social profiles
- All-in-one social inbox
- Social content calendar
Free Trial
Chatmeter
No trial information availableSprout Social
Free Trial is available
Ratings
Meets Requirements
8.9
283
8.5
5,033
Ease of Use
9.0
286
8.8
5,086
Ease of Setup
8.7
162
8.7
3,470
Ease of Admin
8.8
168
8.8
2,167
Quality of Support
9.1
278
8.6
4,500
Has the product been a good partner in doing business?
9.2
168
8.7
2,134
Product Direction (% positive)
8.9
269
8.9
4,957
Features by Category
Social Analytics
8.7(won by 1.0)
68
7.7
2956
8.7(won by 0.9)
52
7.8
3141
8.6
60
8.7(won by 0.1)
3306
Feature Not Available
7.2(won by default)
2595
8.4(won by 1.4)
50
7.0
2602
8.0(won by 0.8)
19
7.2
2361
8.8(won by 1.7)
23
7.1
2299
Reports & Dashboards
8.4(won by 0.3)
65
8.1
3179
8.7(won by 0.2)
66
8.5
3244
8.8(won by 0.3)
63
8.5
3085
8.2(won by default)
13
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.2(won by default)
893
Not enough data
6.2(won by default)
886
Not enough data
6.2(won by default)
878
Not enough data
6.2(won by default)
884
Not enough data
6.2(won by default)
885
Business Tools
8.4
38
Not enough data
7.5
23
Not enough data
Feature Not Available
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Customer Tools
9.0
51
Not enough data
8.5
44
Not enough data
8.5
23
Not enough data
8.6
31
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
8.7
101
|
Verified
Not enough data
8.6
104
|
Verified
Not enough data
8.6
118
|
Verified
Not enough data
8.7
117
|
Verified
Not enough data
Performance
8.3
123
|
Verified
Not enough data
8.7
128
|
Verified
Not enough data
Local Search Optimization
8.6
60
|
Verified
Not enough data
9.2
60
|
Verified
Not enough data
9.1
64
Not enough data
9.4
67
|
Verified
Not enough data
8.5
46
|
Verified
Not enough data
8.9
65
|
Verified
Not enough data
Content & Collaboration
8.7
48
8.9
3125
8.4
44
7.9
2913
8.4
34
8.2
2967
8.5
34
8.0
2860
9.0
49
8.3
2975
7.5
21
Feature Not Available
Social Management
8.5
69
8.6
4149
8.4
59
8.9
4140
8.4
52
8.0
3785
8.6
65
8.5
4089
Feature Not Available
Feature Not Available
8.3
18
7.9
2876
7.8
10
7.5
2474
Agentic AI - Social Media Management
Not enough data
6.2
1062
Not enough data
6.4
1052
Not enough data
6.5
1049
Not enough data
6.5
1044
Not enough data
6.4
1035
Not enough data
6.4
1036
Not enough data
6.4
1032
Monitoring & Listening
Not enough data
8.5
1894
Not enough data
7.0
1431
Not enough data
8.0
1198
Not enough data
7.9
1183
Not enough data
7.7
1155
Not enough data
7.8
1182
Agentic AI - Social Media Listening Tools
Not enough data
6.4
387
Not enough data
6.4
385
Not enough data
6.4
388
Not enough data
6.4
386
Not enough data
6.4
386
Data Management & Analysis
Not enough data
7.5
1200
Not enough data
8.6
1953
Not enough data
8.0
1219
Not enough data
7.8
1124
Generative AI
Not enough data
7.1
859
Not enough data
6.9
848
Process
Not enough data
8.4
1449
Not enough data
7.9
1236
Not enough data
7.7
1003
Channels
Not enough data
Feature Not Available
Not enough data
8.8
1498
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Insight
Not enough data
7.4
1124
Not enough data
8.4
1420
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Consumer Intelligence
8.9
196
|
Verified
Not enough data
8.3
194
|
Verified
Not enough data
8.4
206
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.1
175
|
Verified
Not enough data
8.8
220
|
Verified
Not enough data
Media Monitoring
8.2
168
|
Verified
Not enough data
8.0
157
|
Verified
Not enough data
Feature Not Available
Not enough data
In-House Management
Feature Not Available
Not enough data
8.6
151
Not enough data
Generative AI
7.6
23
Not enough data
Agentic AI - Online Reputation Management
6.3
5
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
6.7
5
Not enough data
6.7
5
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Chatmeter and Sprout Social are categorized as Social Media Analytics and Social Media Management
Unique Categories
Chatmeter is categorized as Store Locator, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
Sprout Social is categorized as Social Media Suites, Social Media Listening Tools, and Social Customer Service
Reviews
Reviewers' Company Size
Chatmeter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
19.6%
Restaurants
17.3%
Retail
6.2%
Food & Beverages
5.9%
Marketing and Advertising
5.3%
Other
45.7%
Marketing and Advertising
20.8%
Non-Profit Organization Management
6.1%
Higher Education
5.5%
Information Technology and Services
3.7%
Financial Services
3.2%
Other
60.8%
Discussions
What types of companies/industries does Chatmeter serve?
2 Comments
Official Response from Chatmeter
Automotive, Financial, Healthcare, Hospitality, Real Estate, Restaurant, Retail and more. We serve any brand with more than 20 physical locations.Read more
Can agencies use Chatmeter?
2 Comments
Official Response from Chatmeter
Yes. We partner with several agencies to help them manage the local reputation of all their clients.Read more
What is Reputation Management?
1 Comment
Official Response from Chatmeter
Reputation Management is the practice of attempting to shape public perception of a person or organization by influencing online information about that entity.Read more
Is there a place of education for users?
6 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
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