Compare CallRail and Chorus by ZoomInfo 
Featured Products
At a Glance
Market Segments
Small-Business (74.4% of reviews)
Mid-Market (64.2% of reviews)
Entry-Level Pricing
$55.00 Per Month
Contact Us 1 Seats
CallRail
Star Rating
(1,715)4.5 out of 5
Market Segments
Small-Business (74.4% of reviews)
Pros & Cons
Entry-Level Pricing
$55.00 Per Month
Free Trial is available
Browse all 4 pricing plansChorus by ZoomInfo
Star Rating
(2,994)4.5 out of 5
Market Segments
Mid-Market (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Seats
Learn more about Chorus by ZoomInfoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CallRail excels in ease of use, with many users appreciating its straightforward interface and intuitive features. One user highlighted how "nothing is overcomplicated," making it easy to find what they need and port phone numbers in without hassle.
- Users say that Chorus by ZoomInfo stands out for its AI capabilities, particularly in generating responses and next steps. Reviewers noted that this feature significantly reduces follow-up time, allowing teams to focus more on productive discussions rather than note-taking.
- According to verified reviews, CallRail is praised for its campaign attribution capabilities, helping users determine which marketing efforts drive engagement. One user mentioned that it effectively optimizes marketing efforts by providing clear insights into ads and keywords.
- Reviewers mention that Chorus by ZoomInfo offers a robust transcription option, which helps users stay organized during meetings. This feature allows users to be present in conversations without the stress of taking notes, enhancing overall productivity.
- G2 reviewers report that CallRail's customer support is highly regarded, with users noting the helpfulness of the support team. This level of assistance contributes to a positive user experience, especially for those who may need guidance during setup or troubleshooting.
- Users say that while both products have strong features, CallRail's focus on lead routing and call quality assurance makes it a reliable choice for small businesses looking to streamline their marketing efforts. In contrast, Chorus by ZoomInfo is more suited for mid-market companies seeking advanced AI-driven insights.
Pricing
Entry-Level Pricing
CallRail
Lead Tracking
$55.00
Per Month
Track and analyze call and texts with Call Tracking for greater marketing insights, now with Al-powered conversation insights.
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis
Chorus by ZoomInfo
Chorus
Contact Us
1 Seats
AI-powered conversation intelligence platform that records, transcribes, and analyzes sales calls and meetings to provide coaching insights, deal intelligence, and revenue visibility.
- Automatic call and meeting recording (phone, video, web conferencing)
- Email conversation capture and analysis
- AI-powered transcription and searchability
Free Trial
CallRail
Free Trial is available
Chorus by ZoomInfo
No trial information availableRatings
Meets Requirements
9.0
1,332
9.0
2,421
Ease of Use
9.0
1,347
8.9
2,419
Ease of Setup
9.0
1,096
8.7
252
Ease of Admin
9.1
1,023
8.6
222
Quality of Support
8.8
1,198
8.9
1,666
Has the product been a good partner in doing business?
9.2
1,007
9.0
217
Product Direction (% positive)
8.9
1,277
8.3
2,305
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.8
7
Not enough data
7.5
6
Not enough data
8.3
7
Not enough data
8.6
7
Not enough data
Organization
8.6
7
Not enough data
8.6
6
Not enough data
10.0
7
Not enough data
Performance Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Sales Analysis
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
8.8
7
Not enough data
9.4
8
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Call Analytics
9.3
189
|
Verified
9.3
1669
|
Verified
8.1
138
|
Verified
8.1
1444
|
Verified
8.6
168
|
Verified
8.3
1579
|
Verified
8.3
171
|
Verified
8.0
912
|
Verified
Artificial Intelligence - Conversation Intelligence
8.3
145
|
Verified
8.4
969
|
Verified
8.2
148
|
Verified
7.7
1481
|
Verified
Not enough data
Not enough data
Generative AI
Feature Not Available
8.8
68
Agentic AI - Conversation Intelligence
8.6
15
7.1
8
8.6
15
7.2
10
8.9
16
7.6
11
8.7
15
7.8
9
8.6
15
7.7
8
8.4
15
7.8
9
8.3
15
7.1
8
Channels
8.7
82
Not enough data
8.2
58
Not enough data
7.6
57
Not enough data
7.9
71
Not enough data
8.1
65
Not enough data
Generative AI
Feature Not Available
Not enough data
Functions
8.7
68
Not enough data
8.6
63
Not enough data
8.4
60
Not enough data
8.2
64
Not enough data
Feature Not Available
Not enough data
8.3
61
Not enough data
8.3
58
Not enough data
8.1
58
Not enough data
Agentic AI - Contact Center
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
Administrative
8.4
70
Not enough data
8.9
80
Not enough data
8.7
82
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Attribution Modeling
8.7
200
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
148
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
7.9
144
|
Verified
Not enough data
Agentic AI - Attribution
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Not enough data
Marketing
8.0
157
|
Verified
Not enough data
8.4
164
|
Verified
Not enough data
8.7
205
|
Verified
Not enough data
8.6
202
|
Verified
Not enough data
Reporting
8.6
242
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
Lead Monitoring
8.5
209
|
Verified
Not enough data
8.7
219
|
Verified
Not enough data
8.4
213
|
Verified
Not enough data
Agentic AI - Lead Capture
8.2
23
Not enough data
8.1
22
Not enough data
Data Capture
8.3
212
|
Verified
Not enough data
8.6
212
|
Verified
Not enough data
8.0
175
|
Verified
Not enough data
8.5
214
|
Verified
Not enough data
Analytics
8.5
206
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
Customization
8.3
168
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
7.8
163
|
Verified
Not enough data
8.4
201
|
Verified
Not enough data
Customization
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
Additional Functionality
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Communication
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Not enough data
Internal Use
6.8
22
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
Not enough data
Voice Recognition - AI Voice Assistants
8.6
6
Not enough data
Speech Synthesis - AI Voice Assistants
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Not enough data
Security and privacy - AI Voice Assistants
9.2
6
Not enough data
Compatibility - AI Voice Assistants
9.0
5
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
Feature Not Available
Not enough data
8.0
63
Not enough data
Feature Not Available
Not enough data
8.1
70
Personalization
Not enough data
8.1
67
Not enough data
7.6
65
|
Verified
Not enough data
8.3
77
|
Verified
Not enough data
7.8
62
|
Verified
Administrative
Not enough data
8.7
71
|
Verified
Not enough data
8.4
67
|
Verified
Not enough data
8.5
65
|
Verified
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.4
113
Not enough data
9.0
143
Not enough data
8.6
109
Not enough data
8.7
135
Not enough data
8.5
119
Predictive Analytics
Not enough data
8.1
109
Not enough data
8.3
115
Not enough data
8.3
115
Not enough data
8.2
106
Sales Management
Not enough data
7.9
111
Not enough data
8.2
109
Not enough data
8.6
118
Not enough data
8.7
151
Agentic AI - Outbound Call Tracking
8.0
10
Not enough data
7.7
10
Not enough data
Calling
9.2
43
Not enough data
8.7
40
Not enough data
8.8
42
Not enough data
8.5
40
Not enough data
8.0
9
Not enough data
Contacts
8.5
42
Not enough data
8.2
43
Not enough data
8.6
40
Not enough data
Insights
8.1
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
7.5
36
Not enough data
7.8
36
Not enough data
8.3
10
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
8.7
1137
|
Verified
Not enough data
8.7
1123
|
Verified
Not enough data
8.4
900
|
Verified
Not enough data
9.1
1268
|
Verified
Feedback
Not enough data
9.0
1246
|
Verified
Not enough data
8.6
933
|
Verified
Not enough data
8.6
901
|
Verified
Not enough data
8.4
788
|
Verified
Not enough data
8.6
879
|
Verified
Not enough data
8.7
927
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
8.9
30
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.1
574
Not enough data
8.8
465
Not enough data
8.4
395
Not enough data
Tracking
8.7
521
Not enough data
8.9
502
Not enough data
8.7
435
Not enough data
Analytics
8.9
565
Not enough data
9.3
557
Not enough data
8.5
502
Not enough data
8.3
308
Not enough data
Call Routing
8.1
353
Not enough data
8.0
320
Not enough data
7.9
301
Not enough data
Administration
7.9
266
Not enough data
8.7
304
Not enough data
8.8
364
Not enough data
Agentic AI - Inbound Call Tracking
7.4
53
Not enough data
7.7
57
Not enough data
7.7
54
Not enough data
Marketing Operations
8.3
199
Not enough data
8.8
215
Not enough data
8.4
189
Not enough data
8.9
200
Not enough data
7.8
177
Not enough data
7.6
152
Not enough data
Campaign Activity
8.4
199
Not enough data
8.5
230
Not enough data
7.8
178
Not enough data
8.3
197
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Marketing Analytics
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
Not enough data
Categories
Categories
Shared Categories
CallRail and Chorus by ZoomInfo are categorized as Conversation Intelligence
Unique Categories
CallRail is categorized as Inbound Call Tracking, AI Voice Assistants, AI Sales Assistant, Online Form Builder, Attribution, Marketing Analytics, Lead Capture, Outbound Call Tracking, Contact Center, and Live Chat
Chorus by ZoomInfo is categorized as Sales Coaching, Sales Analytics, and Sales Performance Management
Reviews
Reviewers' Company Size
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Chorus by ZoomInfo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
35.1%
Real Estate
8.4%
Construction
7.2%
Hospital & Health Care
4.1%
Consumer Services
3.7%
Other
41.5%
Computer Software
43.3%
Information Technology and Services
18.5%
Marketing and Advertising
7.1%
Internet
5.2%
Financial Services
2.8%
Other
23.0%
Discussions
Is CallRail free?
2 Comments
JJ
No - there is a monthly subscription.Read more
What is CallRail used for?
2 Comments
WC
CallRail is mainly used for call tracking. However, it is also used for form tracking, managing leads from chat, sms, and calls. Read more
How do I cancel CallRail?
1 Comment
PH
1. Click the My Account Icon in the top left.
2. Click Account Settings.
3. Scroll down to the Account Billing tab scroll down to the Plans & Payment...Read more
What tools or software are your customers typically integrating Chorus with?
4 Comments
PM
Hi Benjamin
Chorus customers integrate Chorus with their CRM, corporate calendar, voice dialer (for SDR cold calling), and video conferencing software...Read more
Can I download my own presentation on local computer storage
1 Comment
CJ
Click the settings gear on the video you wish to save. Under recording settings you will see a download button. Read more
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