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At a Glance
Market Segments
Small-Business (70.0% of reviews)
Small-Business (79.2% of reviews)
Entry-Level Pricing
5¢
Free Trial Per Month
CallFire
Star Rating
(84)4.4 out of 5
Market Segments
Small-Business (70.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
5¢
Browse all 5 pricing plansPhoneBurner
Star Rating
(271)4.7 out of 5
Market Segments
Small-Business (79.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CallFire excels in its local phone number management, with a rating of 9.0, making it a preferred choice for small businesses looking to establish a local presence. In contrast, PhoneBurner also offers strong local number capabilities but is noted for its overall higher ease of use rating of 9.3, which can be crucial for teams with varying tech skills.
- Reviewers mention that PhoneBurner’s quality of support stands out with a score of 9.6, indicating a more responsive and helpful customer service experience compared to CallFire’s 8.9. This difference can significantly impact user satisfaction, especially for businesses that rely heavily on support during setup and operation.
- G2 users highlight that PhoneBurner’s predictive dialing feature is rated at 9.3, which is essential for maximizing call efficiency. CallFire’s predictive dialing is also rated well at 9.3, but users note that PhoneBurner’s implementation feels more intuitive and user-friendly, enhancing the overall calling experience.
- Users on G2 report that CallFire’s campaign analysis tools, rated at 8.3, provide solid insights but lack the depth found in PhoneBurner’s advanced reporting features, which scored 8.5. This can be a deciding factor for businesses that prioritize data-driven decision-making in their marketing strategies.
- Reviewers mention that PhoneBurner’s automation features, particularly in automated voicemails and emails, are rated highly at 9.6 and 9.3 respectively, making it easier for users to engage prospects without manual intervention. CallFire, while offering automation, does not match this level of efficiency, which can be a drawback for busy sales teams.
- Users say that the integration capabilities of PhoneBurner, particularly with email platforms, are rated at 9.3, allowing for seamless communication across channels. CallFire’s integration options are also robust but are rated slightly lower, which may limit flexibility for users looking to connect multiple marketing tools.
Pricing
Entry-Level Pricing
CallFire
PAY AS YOU GO
5¢
5¢ minutes/texts
- Optional Monthly Rentals
- $3.00 phone numbers
- $25 keywords
PhoneBurner
Free Trial
Free Trial
Per Month
Truly free trial, no credit card needed:
- Full-featured free trial
Free Trial
CallFire
No trial information availablePhoneBurner
Free Trial is available
Ratings
Meets Requirements
9.0
71
9.4
231
Ease of Use
8.6
72
9.3
234
Ease of Setup
8.7
46
9.1
130
Ease of Admin
9.1
46
9.1
87
Quality of Support
8.9
62
9.6
233
Has the product been a good partner in doing business?
9.3
45
9.6
84
Product Direction (% positive)
7.8
68
9.4
220
Features by Category
Dialing Options
Not enough data
9.3
161
|
Verified
Not enough data
9.3
145
|
Verified
Not enough data
7.1
7
Agent Tools
Feature Not Available
8.2
92
Not enough data
8.9
136
|
Verified
Not enough data
9.3
138
|
Verified
Automation
Not enough data
Feature Not Available
Not enough data
8.2
97
|
Verified
Not enough data
8.9
119
Agentic AI - Auto Dialer
Not enough data
7.5
8
Not enough data
9.0
8
AI Capabilities - Auto Dialer
Not enough data
8.6
6
Not enough data
9.7
6
Not enough data
6.7
6
Text Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Feature Not Available
Not enough data
8.8
42
Not enough data
9.0
41
Customizations
Not enough data
9.4
48
Not enough data
9.1
29
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.5
52
Generative AI
Not enough data
Feature Not Available
Agentic AI - Outbound Call Tracking
Not enough data
8.9
6
Not enough data
8.9
6
Calling
Not enough data
9.1
115
Not enough data
8.8
103
Not enough data
9.2
116
Not enough data
9.4
95
Not enough data
10.0
7
Contacts
Not enough data
9.4
128
Not enough data
9.1
119
Not enough data
9.2
119
Insights
Not enough data
9.4
131
Not enough data
9.5
132
Not enough data
9.6
131
Not enough data
9.1
123
Not enough data
9.1
123
Not enough data
8.6
6
Analysis
8.1
9
|
Verified
Not enough data
8.3
9
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
7.4
9
Not enough data
7.2
9
Not enough data
8.3
12
Not enough data
7.8
9
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
6.0
7
|
Verified
Not enough data
Platform
8.3
6
|
Verified
Not enough data
8.1
8
Not enough data
8.1
6
|
Verified
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
9.0
32
Not enough data
9.1
16
Not enough data
8.9
15
Not enough data
Tracking
9.4
18
Not enough data
9.3
12
Not enough data
9.7
10
Not enough data
Analytics
8.9
29
Not enough data
9.3
32
Not enough data
8.5
16
Not enough data
Not enough data
Not enough data
Call Routing
8.9
19
Not enough data
9.0
21
Not enough data
9.4
11
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Inbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
CallFire and PhoneBurner are categorized as Auto Dialer
Unique Categories
PhoneBurner is categorized as Outbound Call Tracking, Email Tracking, and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
CallFire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PhoneBurner
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
16.3%
Non-Profit Organization Management
8.8%
Real Estate
7.5%
Education Management
6.3%
Insurance
5.0%
Other
56.3%
Financial Services
15.8%
Insurance
15.1%
Real Estate
10.2%
Marketing and Advertising
7.9%
Information Technology and Services
6.4%
Other
44.5%
Alternatives
Discussions
CallFire has no discussions with answers
What is a PhoneBurner?
2 Comments
RL
Amazing sales tool for crushing dials. Set up is easy, customer service is amazing, and if your sale is worth enough bc a 200.00 per month phoneburner bill...Read more
How does PhoneBurner improve sales call productivity?
1 Comment
LD
By allowing you to upload all your contacts into the program. It allows you to make dials consistently and effectively. Read more
How does PhoneBurner differ from other dialers?
1 Comment
Official Response from PhoneBurner
PhoneBurner is 100% delay free. Unlike auto and predictive dialers, there's no awkward or off-putting pause. Conversations start naturally and contacts won't...Read more
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