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At a Glance
Market Segments
Mid-Market (56.0% of reviews)
Small-Business (49.4% of reviews)
Entry-Level Pricing
Free
$25.00 1 user/month
Builder.io
Star Rating
(26)4.6 out of 5
Market Segments
Mid-Market (56.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 6 pricing plansFront
Star Rating
(2,392)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 user/month
Free Trial is available
Browse all 3 pricing plansBuilder.io vs Front
When assessing the two solutions, reviewers found Front easier to use, set up, and administer. However, reviewers preferred doing business with Builder.io overall.
- Reviewers felt that Front meets the needs of their business better than Builder.io.
- When comparing quality of ongoing product support, reviewers felt that Front is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Builder.io over Front.
Pricing
Entry-Level Pricing
Builder.io
Fusion Free
Free
For individuals looking to explore
- 1 Space
- Up to 10 users
- 75 monthly Agent Credits (25 daily limit)
Front
Starter
$25.00
1 user/month
Essential capabilities to get started with customer-first service
- Shared inbox and ticketing
- AI Topics and up to 10 automation rules
- Basic analytics
Free Trial
Builder.io
Free Trial is available
Front
Free Trial is available
Ratings
Meets Requirements
8.6
23
9.1
1,891
Ease of Use
7.8
23
9.2
1,907
Ease of Setup
8.7
13
8.8
690
Ease of Admin
8.5
11
8.9
471
Quality of Support
8.9
22
9.1
1,627
Has the product been a good partner in doing business?
9.7
10
9.2
457
Product Direction (% positive)
9.5
23
9.3
1,779
Features by Category
Ticket and Case Management
Not enough data
8.8
264
|
Verified
Not enough data
8.9
261
|
Verified
Not enough data
8.9
283
|
Verified
Not enough data
8.8
280
|
Verified
Not enough data
8.8
243
|
Verified
Not enough data
9.0
306
Not enough data
9.2
283
|
Verified
Not enough data
8.7
258
|
Verified
Generative AI
Not enough data
7.8
63
Not enough data
8.3
64
Agentic AI - Help Desk
Not enough data
7.2
29
Not enough data
7.2
29
Not enough data
7.3
29
Communication Channels
Not enough data
8.7
233
|
Verified
Not enough data
9.2
274
|
Verified
Not enough data
8.7
232
|
Verified
Not enough data
8.3
209
|
Verified
Not enough data
7.8
132
Platform
Not enough data
8.3
217
|
Verified
Not enough data
8.4
288
|
Verified
Not enough data
8.8
259
|
Verified
Not enough data
8.6
232
|
Verified
Not enough data
8.3
231
|
Verified
Not enough data
8.3
237
|
Verified
Content
9.2
12
Not enough data
8.6
13
Not enough data
9.4
13
Not enough data
7.9
11
Not enough data
8.5
8
Not enough data
9.5
11
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
9.1
13
Not enough data
Design
8.7
9
Not enough data
8.6
11
Not enough data
8.9
9
Not enough data
9.6
12
Not enough data
Platform
9.0
12
Not enough data
9.2
11
Not enough data
9.6
9
Not enough data
8.3
13
Not enough data
9.4
13
Not enough data
9.1
11
Not enough data
7.9
12
Not enough data
9.2
13
Not enough data
Agentic AI - Web Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
8.9
626
Not enough data
8.6
527
Not enough data
7.9
476
Design
Not enough data
8.8
650
Not enough data
8.2
532
Not enough data
8.8
745
Not enough data
8.8
707
Not enough data
8.7
563
Generative AI
Not enough data
7.8
189
Not enough data
8.0
189
Usability
Not enough data
8.8
64
Not enough data
8.8
63
Not enough data
8.8
65
Reporting
Not enough data
8.2
62
Not enough data
7.6
59
Not enough data
8.1
63
Generative AI
Not enough data
7.7
37
Not enough data
7.8
38
Inbox Tools
Not enough data
9.3
807
Not enough data
8.9
814
Not enough data
9.1
792
Not enough data
9.0
832
Coordination Tools
Not enough data
8.5
727
Not enough data
8.7
707
Not enough data
8.7
646
Software Options
Not enough data
9.3
792
Not enough data
8.6
724
Email Client - Agentic AI
Not enough data
6.7
25
Not enough data
7.3
25
Publishing
9.3
12
Not enough data
8.2
11
Not enough data
3.3
5
Not enough data
Development
7.7
15
Not enough data
9.3
14
Not enough data
8.0
11
Not enough data
6.3
8
Not enough data
Analytics
9.1
11
Not enough data
9.4
14
Not enough data
Agentic AI - Headless CMS
Not enough data
Not enough data
Page Customization
9.3
12
Not enough data
7.3
10
Not enough data
8.9
11
Not enough data
8.1
9
Not enough data
Page Optimization
7.6
7
Not enough data
9.4
12
Not enough data
7.1
8
Not enough data
8.5
9
Not enough data
Integrations
7.4
7
Not enough data
Feature Not Available
Not enough data
9.2
6
Not enough data
Generative AI
8.0
5
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Conversational Platform
Not enough data
8.8
491
Not enough data
8.8
385
Not enough data
8.7
385
Not enough data
8.8
343
Support Automation
Not enough data
8.7
412
Not enough data
8.9
415
Not enough data
8.7
377
Not enough data
8.6
327
Generative AI
Not enough data
8.1
109
Not enough data
8.3
109
Sorting & Filtering
Not enough data
8.3
235
Not enough data
9.1
236
Not enough data
7.6
225
Not enough data
8.4
227
Integrations
Not enough data
8.0
217
Not enough data
8.4
226
Not enough data
7.4
207
Time Management
Not enough data
9.0
227
Not enough data
8.7
223
Not enough data
9.3
233
Generative AI
Not enough data
7.7
136
Not enough data
7.2
129
Not enough data
7.8
134
Agentic AI - Email Management
Not enough data
6.6
34
Not enough data
7.2
34
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Code Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.3
34
Not enough data
8.3
34
Not enough data
7.8
33
Communication
Not enough data
8.7
217
|
Verified
Not enough data
8.9
264
|
Verified
Not enough data
8.9
206
Not enough data
8.9
229
|
Verified
Not enough data
8.8
150
Internal Use
Not enough data
8.4
288
|
Verified
Not enough data
9.2
281
|
Verified
Not enough data
8.9
193
Not enough data
8.8
219
Not enough data
9.5
285
|
Verified
Not enough data
8.8
219
|
Verified
Generative AI
Not enough data
7.7
31
Self-Service Experience
Not enough data
8.3
56
Not enough data
8.5
54
Not enough data
8.0
54
Not enough data
8.2
52
Not enough data
8.4
51
Self-Service Platform
Not enough data
8.1
51
Not enough data
8.4
51
Not enough data
8.1
51
Not enough data
8.2
49
Agentic AI - Customer Self-Service
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
Not enough data
7.8(won by default)
26
Not enough data
7.8(won by default)
25
Process
Not enough data
9.1(won by default)
195
Not enough data
8.8(won by default)
158
Not enough data
8.8(won by default)
171
Channels
Not enough data
9.5(won by default)
239
Not enough data
9.1(won by default)
191
Not enough data
8.8(won by default)
181
Not enough data
8.4(won by default)
131
Not enough data
9.1(won by default)
157
Insight
Not enough data
8.9(won by default)
140
Not enough data
8.7(won by default)
158
Not enough data
8.8(won by default)
138
Not enough data
9.0(won by default)
153
Generative AI
Not enough data
7.5
29
Not enough data
7.6
30
Generation and Interpretation - AI App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generated Application Quality - AI App Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Builder.io and Front share no categories
Unique Categories
Builder.io is categorized as Landing Page Builders, Web Content Management, AI Code Generation, Headless CMS, and AI App Builder
Reviews
Reviewers' Company Size
Builder.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Front
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
16.0%
Consumer Goods
12.0%
Computer Software
8.0%
Apparel & Fashion
8.0%
Consulting
4.0%
Other
52.0%
Logistics and Supply Chain
10.0%
Computer Software
8.1%
Information Technology and Services
7.5%
Transportation/Trucking/Railroad
5.5%
Financial Services
4.7%
Other
64.1%
Discussions
Builder.io has no discussions with answers
How do I categorize my emails automatically?
1 Comment
Official Response from Front
If you're reading this, you're probably looking for a better way, a more automatic way, to get insights about your emails and what they are about. You can...Read more
What happens to conversations when someone leaves the company?
1 Comment
Official Response from Front
The worst part about someone leaving a company, is not knowing what conversations they're working on and feeling like there is a black hole within your team....Read more
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