Top 10 Front Alternatives & Competitors

Top 10 Alternatives to Front Recently Reviewed By G2 Community

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Freshdesk
By Freshworks
4.4/5
(3,733)
Product Description
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
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Categories in common with Front:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Complaint Management
Customer Communications Management

Hiver
By Hiver
4.6/5
(1,283)
Product Description
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
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Reviewers say compared to Front, Hiver is:
Easier to admin
Easier to set up
Better at support
Categories in common with Front:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Complaint Management
Customer Communications Management

Zendesk for Customer Service
By Zendesk
4.3/5
(6,826)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to Front, Zendesk for Customer Service is:
Slower to reach roi
More expensive
Categories in common with Front:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Complaint Management
Social Customer Service

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Trengo
By Trengo
4.3/5
(246)
Product Description
Trengo’s customer engagement platform will automate repetitive work to unleash meaningful conversations.
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Reviewers say compared to Front, Trengo is:
Slower to reach roi
More expensive
Categories in common with Front:
Digital Customer Service Platforms
Email Client
Shared Inbox
Conversational Support
Customer Communications Management

Zoho Desk
By Zoho
4.4/5
(7,542)
Product Description
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
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Categories in common with Front:
Digital Customer Service Platforms
Complaint Management
Customer Communications Management
Social Customer Service
Live Chat

Help Scout
By Help Scout
4.4/5
(427)
Product Description
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
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Reviewers say compared to Front, Help Scout is:
Easier to set up
Easier to admin
More usable
Categories in common with Front:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Customer Communications Management
Live Chat

Helpwise
By Saas Labs
4.6/5
(181)
Product Description
Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.
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Reviewers say compared to Front, Helpwise is:
Easier to set up
Easier to do business with
Easier to admin
Categories in common with Front:
Digital Customer Service Platforms
Email Client
Shared Inbox
Conversational Support
Customer Communications Management

HubSpot Service Hub
By HubSpot
4.4/5
(2,909)
Product Description
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
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Reviewers say compared to Front, HubSpot Service Hub is:
Slower to reach roi
More expensive
Categories in common with Front:
Digital Customer Service Platforms
Shared Inbox
Conversational Support
Live Chat
Help Desk

Missive
By Missive
4.7/5
(813)
Product Description
Missive is a team collaboration app for emails and chat, each email thread becomes a conversation and then invite colleagues, chat in this conversation and even live edit an email draft together.
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Reviewers say compared to Front, Missive is:
Easier to do business with
Better at support
Easier to admin
Categories in common with Front:
Email Client
Shared Inbox
Customer Communications Management
Social Customer Service
Live Chat