G2 reviewers report that Braze excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Xtremepush. Users appreciate Braze's powerful capabilities for executing highly personalized, real-time customer journeys, which is a crucial feature for businesses looking to enhance customer engagement.
Users say that Xtremepush offers a very straightforward and user-friendly experience, particularly highlighting its ability to simplify multichannel engagement. Reviewers mention that the platform allows them to create and trigger personalized campaigns across push notifications and in-app messages from a single interface, saving time and ensuring consistency.
According to verified reviews, Braze's robust segmentation and event-based triggering features are standout elements that help teams create complex audience paths. Users find these technical capabilities, along with webhook integrations, to be essential for improving their workflow efficiency.
Reviewers mention that while Xtremepush has a flexible back office and strong segmentation abilities, it sometimes struggles with matching specific workflow needs, leading to configuration challenges. However, users appreciate the platform's flexible payment plans and professionalism, which can be beneficial for mid-market companies.
G2 reviewers highlight that Braze's quality documentation and ease of use contribute to a smoother onboarding process. Users find it easy to understand and utilize the platform, which is a significant advantage for teams looking to implement a new CRM system quickly.
Users report that while Xtremepush has a higher score for ease of setup, Braze still provides a solid experience with its technical capabilities. However, some users feel that Braze could improve in areas like customer support, where Xtremepush has received praise for its quality assistance.
Pricing
Entry-Level Pricing
Braze
No pricing available
Xtremepush
No pricing available
Free Trial
Braze
Free Trial is available
Xtremepush
No trial information available
Ratings
Meets Requirements
8.5
953
8.4
208
Ease of Use
8.3
1,161
8.8
209
Ease of Setup
7.6
645
8.5
105
Ease of Admin
8.5
354
8.8
72
Quality of Support
8.5
906
8.9
198
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