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At a Glance
Brackets
Brackets
Star Rating
(259)4.4 out of 5
Market Segments
Small-Business (63.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Brackets
Close
Close
Star Rating
(1,951)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plans

Brackets vs Close

When assessing the two solutions, reviewers found Close easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Brackets.

  • Reviewers felt that Close meets the needs of their business better than Brackets.
  • When comparing quality of ongoing product support, reviewers felt that Close is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Close over Brackets.
Pricing
Entry-Level Pricing
Brackets
No pricing available
Close
Solo
Starting at $9.00
1 User Per Month
Browse all 4 pricing plans
Free Trial
Brackets
No trial information available
Close
Free Trial is available
Ratings
Meets Requirements
8.8
240
9.1
1,722
Ease of Use
9.0
240
9.2
1,762
Ease of Setup
9.4
32
9.0
1,099
Ease of Admin
8.5
22
9.0
562
Quality of Support
8.2
155
9.3
1,540
Has the product been a good partner in doing business?
8.6
20
9.3
557
Product Direction (% positive)
8.0
230
9.5
1,734
Features by Category
Not enough data
8.6
1,490
Sales Force Automation
Not enough data
9.0
1348
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1353
|
Verified
Not enough data
9.0
1378
|
Verified
Not enough data
8.3
1165
Not enough data
9.1
1302
|
Verified
Not enough data
8.4
1122
Not enough data
8.3
1130
Not enough data
8.4
1161
Marketing Automation
Not enough data
8.7
1256
Not enough data
8.5
1217
Not enough data
9.2
1331
Not enough data
8.2
1132
Customer Support
Not enough data
8.7
1214
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1249
|
Verified
Not enough data
8.6
1198
|
Verified
Reporting & Analytics
Not enough data
8.7
1256
|
Verified
Not enough data
8.8
1280
|
Verified
Not enough data
8.2
1141
Mobile & Social
Not enough data
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1086
Platform
Not enough data
8.7
1193
|
Verified
Not enough data
8.8
1208
|
Verified
Not enough data
8.9
1196
Not enough data
8.5
1123
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1208
|
Verified
Not enough data
8.4
1115
Integration
Not enough data
8.8
1123
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1059
|
Verified
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
8.9
147
Lead Facilitation
Not enough data
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Organization
Not enough data
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Performance Analysis
Not enough data
8.2
127
Not enough data
8.9
134
Sales Analysis
Not enough data
8.3
134
Not enough data
8.6
134
Generative AI
Not enough data
8.4
82
Not enough data
8.7
82
Agentic AI - AI Sales Assistant
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
8.6
227
Integrated Workflows
Not enough data
9.1
220
Not enough data
9.1
222
Not enough data
9.0
214
Not enough data
8.7
211
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Repeatability and Reportability
Not enough data
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
AI and Automation
Not enough data
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Generative AI
Not enough data
8.0
197
Agentic AI - Sales Engagement
Not enough data
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
8.4
136
Not enough data
Coding
9.2
121
Not enough data
8.5
122
Not enough data
8.7
121
Not enough data
8.6
113
Not enough data
Editing
7.3
77
Not enough data
8.2
106
Not enough data
8.3
108
Not enough data
Functionality
8.2
106
Not enough data
8.7
94
Not enough data
8.3
107
Not enough data
8.4
74
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Not enough data
9.0
156
Dialing Options
Not enough data
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Agent Tools
Not enough data
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Automation
Not enough data
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Agentic AI - Auto Dialer
Not enough data
8.8
21
Not enough data
8.8
21
AI Capabilities - Auto Dialer
Not enough data
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
8.8
313
Text Messaging
Not enough data
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
SMS Platform
Not enough data
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Agentic AI - SMS Marketing
Not enough data
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Customer Communications ManagementHide 10 FeaturesShow 10 Features
Not enough data
8.6
116
Channels
Not enough data
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Design
Not enough data
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Generative AI
Not enough data
8.3
103
Not enough data
8.8
102
Call Center Infrastructure (CCI)Hide 16 FeaturesShow 16 Features
Not enough data
9.3
42
Platform
Not enough data
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Generative AI
Not enough data
9.1
37
Workforce Management
Not enough data
9.3
38
Not enough data
9.1
37
Call Center Infrastructure (CCI)
Not enough data
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Administrative
Not enough data
9.7
40
Not enough data
9.2
39
Not enough data
8.6
553
Agentic AI - Email Tracking
Not enough data
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Analytics
Not enough data
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customizations
Not enough data
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Generative AI
Not enough data
Feature Not Available
Not enough data
8.7
175
Agentic AI - Sales Analytics
Not enough data
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Data Sourcing
Not enough data
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Predictive Analytics
Not enough data
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Sales Management
Not enough data
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.9
712
Agentic AI - Outbound Call Tracking
Not enough data
8.5
24
Not enough data
8.4
24
Calling
Not enough data
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Contacts
Not enough data
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Insights
Not enough data
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Categories
Categories
Shared Categories
Brackets
Brackets
Close
Close
Brackets and Close share no categories
Reviews
Reviewers' Company Size
Brackets
Brackets
Small-Business(50 or fewer emp.)
63.0%
Mid-Market(51-1000 emp.)
19.7%
Enterprise(> 1000 emp.)
17.3%
Close
Close
Small-Business(50 or fewer emp.)
79.1%
Mid-Market(51-1000 emp.)
20.4%
Enterprise(> 1000 emp.)
0.5%
Reviewers' Industry
Brackets
Brackets
Computer Software
25.2%
Information Technology and Services
19.7%
Internet
5.9%
Design
5.1%
Marketing and Advertising
4.7%
Other
39.4%
Close
Close
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Alternatives
Brackets
Brackets Alternatives
Visual Studio Code
Visual Studio Code
Add Visual Studio Code
Notepad++
Notepad++
Add Notepad++
Sublime Text
Sublime Text
Add Sublime Text
UltraEdit
UltraEdit
Add UltraEdit
Close
Close Alternatives
Salesforce Sales Cloud
Salesforce Sales Cloud
Add Salesforce Sales Cloud
HubSpot Sales Hub
HubSpot Sales Hub
Add HubSpot Sales Hub
Freshsales
Freshsales
Add Freshsales
Zoho CRM
Zoho
Add Zoho CRM
Discussions
Brackets
Brackets Discussions
Hoe to change the dark theme background
1 Comment
Ganesh G.
GG
You can easily change the themes, by navigating to Extension Managers, click on Themes, and choose the theme of your choice which suits your requirements.Read more
Is there a shortcut or simple way to auto format code within Brackets?
1 Comment
Brad D.
BD
I recommend an installing the extension called Beautify by Drew Hamlet. Then with a quick keyboard shortcut (ctrl+shift+L) it will format your code very...Read more
Monty the Mongoose crying
Brackets has no more discussions with answers
Close
Close Discussions
How fast does close read the feedback provided?
1 Comment
Sam W.
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
Kamaldeep S.
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
Pedro E.
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more