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Compare Bloomfire and Whale 
Featured Products
At a Glance
Market Segments
Mid-Market (52.7% of reviews)
Small-Business (62.7% of reviews)
Entry-Level Pricing
Contact Us 25 Users Per Year
$99.00 10 User Per Month
Bloomfire
Star Rating
(509)4.6 out of 5
Market Segments
Mid-Market (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 25 Users Per Year
Browse all 3 pricing plansWhale
Star Rating
(180)4.8 out of 5
Market Segments
Small-Business (62.7% of reviews)
Pros & Cons
Entry-Level Pricing
$99.00 10 User Per Month
Free Trial is available
Browse all 3 pricing plansBloomfire vs Whale
When assessing the two solutions, reviewers found Whale easier to use, set up, and administer. Reviewers also preferred doing business with Whale overall.
- Reviewers felt that Whale meets the needs of their business better than Bloomfire.
- When comparing quality of ongoing product support, reviewers felt that Whale is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Whale over Bloomfire.
Pricing
Entry-Level Pricing
Bloomfire
Team
Contact Us
25 Users Per Year
Single Team Access - For teams just starting out with knowledge management
- Quickly build content and capture expertise with intuitive authoring tools and automated deep indexing
- Find relevant answers and results instantly with Bloomfire’s AI-powered search and discovery engine
- Meet your team where they work to foster collaboration and effortlessly share knowledge
Whale
Team
$99.00
10 User Per Month
For small teams who want to create, manage and share documentation effortlessly
- Unlimited Documentation
- Step Recorder
- Built-in Screen Recorder
Free Trial
Bloomfire
No trial information availableWhale
Free Trial is available
Ratings
Meets Requirements
9.0
413
9.5
140
Ease of Use
9.1
416
9.7
148
Ease of Setup
8.8
178
9.6
113
Ease of Admin
8.9
157
9.4
94
Quality of Support
9.2
325
9.8
129
Has the product been a good partner in doing business?
9.1
144
9.8
89
Product Direction (% positive)
8.2
397
9.6
129
Features by Category
Content Management
9.6
9
Not enough data
9.5
7
Not enough data
9.6
8
Not enough data
Content Discovery
8.8
8
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.6
7
Not enough data
8.9
6
Not enough data
Generative AI
8.1
6
Not enough data
8.6
6
Not enough data
Administration
9.2
58
Not enough data
9.2
59
Not enough data
8.7
57
Not enough data
Knowledge Management
9.2
85
Not enough data
9.1
69
Not enough data
8.9
67
Not enough data
Compliance
9.1
61
Not enough data
8.9
57
Not enough data
9.0
55
Not enough data
8.7
53
Not enough data
Customer Support
8.9
85
Not enough data
8.8
74
Not enough data
8.7
65
Not enough data
Data Security
8.9
51
Not enough data
8.8
53
Not enough data
9.2
55
Not enough data
8.6
57
Not enough data
Administration
8.4
63
Not enough data
9.0
70
Not enough data
9.0
77
Not enough data
Generative AI
9.3
18
Not enough data
Account Options
9.5
87
Not enough data
8.8
61
Not enough data
9.2
67
Not enough data
9.4
75
Not enough data
9.4
91
Not enough data
9.7
84
Not enough data
Q&A Tools
9.4
93
Not enough data
9.4
99
Not enough data
9.4
99
Not enough data
Feature Not Available
Not enough data
9.4
64
Not enough data
9.2
25
Not enough data
9.4
23
Not enough data
9.3
25
Not enough data
9.5
25
Not enough data
Training & eLearning
Not enough data
9.5
60
Not enough data
8.5
46
Not enough data
9.2
57
Not enough data
9.5
63
Task Tracking
Not enough data
8.6
76
Not enough data
8.2
74
Not enough data
9.0
78
Checklist Options
Not enough data
8.9
82
Not enough data
8.3
68
Not enough data
8.5
71
Software Availability
Not enough data
8.2
68
Not enough data
8.8
78
Not enough data
8.4
65
Not enough data
9.4
79
Knowledge Pages
9.0
85
Not enough data
8.9
100
Not enough data
8.9
91
Not enough data
8.6
73
Not enough data
7.7
50
Not enough data
8.6
52
Not enough data
Knowledge Dissemination
9.0
91
Not enough data
9.1
99
Not enough data
9.4
109
Not enough data
9.2
106
Not enough data
9.1
59
Not enough data
8.7
50
Not enough data
9.1
55
Not enough data
8.3
46
Not enough data
8.6
52
Not enough data
Agentic AI - Knowledge Base
9.1
11
Not enough data
9.2
11
Not enough data
8.9
11
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
56
Not enough data
8.0
47
Not enough data
7.3
44
Not enough data
6.8
43
Not enough data
6.9
43
Not enough data
6.9
43
Platform Additional Functionality
Not enough data
9.0
52
Not enough data
8.8
51
Not enough data
8.9
52
Not enough data
9.4
54
Not enough data
9.0
54
Platform Data
Not enough data
8.4
47
Not enough data
8.6
50
Not enough data
9.0
53
Platform
Not enough data
9.2
77
Not enough data
8.0
63
Not enough data
9.2
65
Not enough data
9.3
78
Not enough data
9.6
77
Not enough data
9.3
72
Not enough data
9.0
73
Not enough data
9.4
73
Recruiting and Onboarding
Not enough data
7.2
42
Not enough data
8.8
52
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.2
77
Not enough data
8.0
63
Not enough data
9.2
65
Not enough data
9.3
78
Not enough data
9.6
77
Not enough data
9.3
72
Not enough data
9.0
73
Not enough data
9.4
73
Categories
Categories
Shared Categories
Bloomfire and Whale share no categories
Unique Categories
Bloomfire is categorized as Q&A Platforms, Contact Center Knowledge Base, Insight Engines, and Knowledge Base
Reviews
Reviewers' Company Size
Bloomfire
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Whale
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.7%
Information Technology and Services
9.3%
Marketing and Advertising
6.6%
Insurance
5.8%
Education Management
4.5%
Other
64.2%
Marketing and Advertising
11.9%
Information Technology and Services
11.3%
Computer & Network Security
6.2%
Computer Software
5.6%
Construction
5.1%
Other
59.9%
Discussions
Is there a mobile version?
11 Comments
DA
Check out this small link to find more results to your question
https://go.rancah.com/vMWNRead more
Is Bloomfire mobile-friendly?
1 Comment
Official Response from Bloomfire
We have mobile apps for both iOs and Android.Read more
What is Whale used for?
1 Comment
Official Response from Whale
For navigating the vast sea of knowledge, onboarding new talents like casting a net, and training as the wind in your sails.
Whale is also used for...Read more
Whale has no more discussions with answers
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