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Compare BigCommerce and Zuora 
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At a Glance
Market Segments
Small-Business (77.0% of reviews)
Mid-Market (52.8% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(568)4.2 out of 5
Market Segments
Small-Business (77.0% of reviews)
Pros & Cons
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansZuora
Star Rating
(310)3.9 out of 5
Market Segments
Mid-Market (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZuoraBigCommerce vs Zuora
When assessing the two solutions, reviewers found BigCommerce easier to use, set up, and administer. Reviewers also preferred doing business with BigCommerce overall.
- Reviewers felt that BigCommerce meets the needs of their business better than Zuora.
- When comparing quality of ongoing product support, reviewers felt that BigCommerce is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of BigCommerce over Zuora.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Zuora
No pricing availableFree Trial
BigCommerce
Free Trial is available
Zuora
No trial information availableRatings
Meets Requirements
8.3
481
8.0
243
Ease of Use
8.4
484
7.6
241
Ease of Setup
8.3
303
7.0
133
Ease of Admin
8.4
284
7.7
132
Quality of Support
8.3
463
7.4
231
Has the product been a good partner in doing business?
8.4
281
7.9
133
Product Direction (% positive)
8.0
464
7.9
241
Features by Category
Configuration - cpq
Not enough data
8.3
13
Not enough data
7.6
14
Not enough data
8.0
14
Not enough data
8.1
14
Not enough data
7.6
14
Pricing
Not enough data
8.8
13
Not enough data
8.8
14
Not enough data
9.0
12
Not enough data
8.6
13
Not enough data
7.8
13
Not enough data
9.4
12
Quoting
Not enough data
8.8
12
Not enough data
8.5
12
Not enough data
8.5
13
Not enough data
9.0
13
Not enough data
9.0
12
Admin
Not enough data
8.3
10
Not enough data
8.7
10
Not enough data
8.0
9
Not enough data
8.3
9
Channels
Not enough data
7.5
10
Not enough data
8.2
10
Not enough data
8.5
11
Platform
Not enough data
8.5
10
Not enough data
9.1
9
Not enough data
9.2
8
Not enough data
8.9
9
Not enough data
8.0
9
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Billing and Payments
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.2
6
Revenue Recognition
Not enough data
8.3
5
Not enough data
8.1
7
Not enough data
8.8
7
Revenue Optimization
Not enough data
6.3
5
Not enough data
6.3
5
Not enough data
6.4
6
Not enough data
8.8
7
Billing
Not enough data
7.9
39
Not enough data
7.5
35
Not enough data
7.0
38
Not enough data
7.2
20
Dunning
Not enough data
7.4
27
Not enough data
7.6
17
Not enough data
7.8
18
Performance
Not enough data
8.0
26
Not enough data
7.4
30
Not enough data
7.4
31
Reporting
Not enough data
8.5
14
Not enough data
8.3
14
Not enough data
8.3
15
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Recognition
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.9
6
Revenue Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
Not enough data
8.4
20
Not enough data
8.9
20
Not enough data
9.1
20
Bill Processing
Not enough data
8.4
18
Not enough data
8.7
17
Not enough data
8.9
19
Integration
Not enough data
8.6
18
Not enough data
8.3
17
Not enough data
8.4
16
Agentic AI - Billing
Not enough data
5.7
5
Order Management
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.1
6
Not enough data
8.7
9
Products & Plans
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
7
Pricing
Not enough data
7.9
8
Not enough data
8.3
7
Not enough data
8.1
6
Revenue Management
Not enough data
8.1
7
Not enough data
8.7
5
Not enough data
8.3
6
Not enough data
8.1
8
Integration
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
9.2
6
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
7.4
85
Not enough data
7.8
94
Not enough data
7.7
91
Not enough data
7.5
104
Not enough data
7.6
93
Not enough data
Generative AI
7.2
54
Not enough data
7.4
53
Not enough data
Agentic AI - E-Commerce Platforms
5.7
10
Not enough data
6.5
12
Not enough data
5.8
12
Not enough data
5.6
12
Not enough data
5.7
12
Not enough data
6.0
12
Not enough data
Merchandising/Marketing
7.9
385
Not enough data
8.3
388
Not enough data
7.7
370
Not enough data
7.9
372
Not enough data
7.9
351
Not enough data
7.7
350
Not enough data
7.9
360
Not enough data
Product Catalog
8.3
385
Not enough data
8.2
377
Not enough data
8.0
379
Not enough data
7.9
266
Not enough data
Order Process
8.5
389
Not enough data
8.1
380
Not enough data
8.5
364
Not enough data
8.8
375
Not enough data
8.5
387
Not enough data
8.2
346
Not enough data
8.1
333
Not enough data
7.8
262
Not enough data
Multi-Channel Support
8.0
321
Not enough data
8.1
353
Not enough data
7.9
305
Not enough data
8.0
338
Not enough data
7.7
232
Not enough data
7.9
246
Not enough data
7.6
198
Not enough data
Platform
8.1
297
Not enough data
7.8
361
Not enough data
7.9
334
Not enough data
8.4
356
Not enough data
7.9
354
Not enough data
8.6
362
Not enough data
Feature Not Available
Not enough data
8.6
349
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
333
Not enough data
8.6
374
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Transactions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflows
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounts Receivable Automation
Not enough data
Not enough data
AI - Accounts Receivable
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Subscription Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usage Metering - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill Processing - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - Usage-based billing Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment failure - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Communication - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advance payment method update - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Failed payment analytics - Failed Payment Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.3
32
Not enough data
7.9
32
Not enough data
Omnichannel Features
7.9
30
Not enough data
7.7
27
Not enough data
7.8
30
Not enough data
8.4
29
Not enough data
8.4
31
Not enough data
8.1
32
Not enough data
8.2
27
Not enough data
Categories
Categories
Shared Categories
BigCommerce and Zuora share no categories
Unique Categories
BigCommerce is categorized as Omnichannel Commerce and E-Commerce Platforms
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zuora
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
19.7%
Apparel & Fashion
6.1%
Marketing and Advertising
5.1%
Information Technology and Services
4.0%
Consumer Goods
3.8%
Other
61.4%
Computer Software
24.5%
Information Technology and Services
12.4%
Internet
6.9%
Marketing and Advertising
5.2%
Telecommunications
4.1%
Other
46.9%
Alternatives
Discussions
What software does BigCommerce integrate with?
2 Comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 Comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Wish to know if you operate in India? Does your application talk to any other ERP seamlessly?
1 Comment
PS
Hi Harish,
Thanks for your question! I'm a Senior Research Analyst for G2, and would be happy to help you out.
From the research I've done, it...Read more
Zuora has no more discussions with answers
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