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At a Glance
Market Segments
Enterprise (56.5% of reviews)
Mid-Market (56.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Automation Anywhere
Star Rating
(5,543)4.5 out of 5
Market Segments
Enterprise (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Automation AnywhereFluency
Star Rating
(193)4.4 out of 5
Market Segments
Mid-Market (56.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about FluencySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Automation Anywhere excels in Ease of Bot Creation, scoring 9.1, while Fluency lags significantly at 6.5. Reviewers mention that Automation Anywhere's intuitive interface and robust features make it easier to create and deploy bots quickly.
- Reviewers mention that Automation Anywhere's Quality of Support is rated at 8.7, which is slightly lower than Fluency's impressive 9.2. Users on G2 appreciate Fluency's responsive customer service, highlighting their quick resolution times and helpful resources.
- Users say that Automation Anywhere shines in Data and Product Security with a score of 9.1, compared to Fluency's 7.9. Reviewers emphasize the strong security protocols and compliance features that Automation Anywhere offers, making it a preferred choice for enterprises concerned about data protection.
- Reviewers mention that Automation Anywhere's Visual Editor is rated at 8.7, significantly outperforming Fluency's 6.9. Users appreciate the drag-and-drop functionality and ease of use in Automation Anywhere, which simplifies the process of designing workflows.
- Users report that Automation Anywhere leads in Scalability with a score of 9.0, while Fluency scores 8.7. Reviewers highlight Automation Anywhere's ability to handle large-scale automation projects seamlessly, making it suitable for growing enterprises.
- G2 users note that Automation Anywhere's Bot Performance Analytics, rated at 8.7, provides detailed insights into bot efficiency, whereas Fluency's score of 6.9 indicates a lack of comprehensive analytics features. Reviewers mention that the analytics tools in Automation Anywhere help organizations optimize their automation strategies effectively.
Pricing
Entry-Level Pricing
Automation Anywhere
No pricing availableFluency
No pricing availableFree Trial
Automation Anywhere
Free Trial is available
Fluency
Free Trial is available
Ratings
Meets Requirements
8.8
3,573
8.5
179
Ease of Use
8.9
3,588
7.5
183
Ease of Setup
8.3
1,465
7.1
142
Ease of Admin
8.4
1,417
8.0
76
Quality of Support
8.7
3,436
9.1
170
Has the product been a good partner in doing business?
8.7
1,388
9.1
79
Product Direction (% positive)
9.1
3,504
9.7
180
Features by Category
Channel Functionality
Not enough data
6.9
18
Platform Interoperability
Not enough data
7.1
15
Agentic AI - Display Advertising
Not enough data
6.7
14
Not enough data
6.5
14
Not enough data
6.9
14
Not enough data
6.5
14
Not enough data
6.5
14
Not enough data
6.5
14
Campaign Management
Not enough data
8.3
95
Not enough data
8.0
95
Not enough data
8.0
95
Not enough data
8.4
95
Not enough data
8.1
94
Not enough data
8.4
92
Not enough data
8.0
92
Not enough data
8.1
90
Not enough data
8.6
94
Not enough data
7.5
92
Not enough data
7.6
91
Not enough data
7.3
89
Not enough data
7.3
89
Targeting
Not enough data
8.1
94
Not enough data
7.8
94
Not enough data
8.1
92
Not enough data
7.8
86
Platform
Not enough data
7.8
88
Not enough data
8.0
89
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.6
90
Not enough data
8.1
89
Not enough data
8.1
90
Not enough data
7.9
86
Not enough data
8.3
88
Campaign Management & Optimization
Not enough data
7.9
143
Not enough data
8.2
142
Not enough data
8.1
143
Not enough data
8.0
134
Not enough data
7.6
131
Not enough data
8.2
137
Not enough data
8.2
134
Not enough data
7.0
123
Not enough data
8.0
132
Not enough data
7.5
124
Not enough data
8.7
137
Analytics & Administration
Not enough data
8.1
134
Not enough data
7.6
133
Not enough data
7.9
135
Platform
Not enough data
8.2
131
Not enough data
8.4
135
Not enough data
8.3
133
Not enough data
8.5
135
Not enough data
8.5
136
Not enough data
8.7
134
Not enough data
8.5
132
Not enough data
8.0
123
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.7
2579
|
Verified
6.9
22
8.7
2610
|
Verified
7.2
22
8.5
2502
|
Verified
8.3
23
8.6
2568
|
Verified
8.1
24
8.6
2492
|
Verified
8.5
25
9.1
997
|
Verified
6.5
20
Bot Management & Execution
8.9
2560
|
Verified
6.7
18
8.7
2537
|
Verified
7.5
23
8.6
2488
|
Verified
7.9
21
8.7
2391
|
Verified
6.9
18
9.1
972
|
Verified
7.9
21
9.0
972
|
Verified
8.7
22
Intelligent Automation
8.6
964
|
Verified
6.9
18
8.6
906
|
Verified
7.7
23
8.6
864
|
Verified
7.0
19
Agentic AI - Robotic Process Automation (RPA)
9.0
22
Not enough data
8.8
22
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.0
21
Not enough data
8.8
21
Not enough data
8.9
22
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Office 365 Management
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Infrastructure Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Platform Interoperability
Not enough data
8.3
21
Mobile Functionality
Not enough data
8.1
28
Agentic AI - Mobile Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
8.3
95
Not enough data
8.0
95
Not enough data
8.0
95
Not enough data
8.4
95
Not enough data
8.1
94
Not enough data
8.4
92
Not enough data
8.0
92
Not enough data
8.1
90
Not enough data
8.6
94
Not enough data
7.5
92
Not enough data
7.6
91
Not enough data
7.3
89
Not enough data
7.3
89
Targeting
Not enough data
8.1
94
Not enough data
7.8
94
Not enough data
8.1
92
Not enough data
7.8
86
Mobile
Not enough data
8.5
25
Not enough data
7.3
89
Not enough data
7.3
89
Platform
Not enough data
7.8
88
Not enough data
8.0
89
Not enough data
8.4
88
Not enough data
8.3
90
Not enough data
8.6
90
Not enough data
8.1
89
Not enough data
8.1
90
Not enough data
7.9
86
Not enough data
8.3
88
Platform Interoperability
Not enough data
7.9(won by default)
77
Agentic AI - Social Media Advertising
Not enough data
7.0(won by default)
20
Not enough data
6.4(won by default)
20
Not enough data
6.7(won by default)
20
Not enough data
6.6(won by default)
20
Not enough data
6.5(won by default)
20
Not enough data
6.8(won by default)
21
Social Functionality
Not enough data
7.9(won by default)
93
Campaign Management
Not enough data
8.3(won by default)
95
Not enough data
8.0(won by default)
95
Not enough data
8.0(won by default)
95
Not enough data
8.4(won by default)
95
Not enough data
8.1(won by default)
94
Not enough data
8.4(won by default)
92
Not enough data
8.0(won by default)
92
Not enough data
8.1(won by default)
90
Not enough data
8.6(won by default)
94
Not enough data
7.5(won by default)
92
Not enough data
7.6(won by default)
91
Not enough data
7.3(won by default)
89
Not enough data
7.3(won by default)
89
Targeting
Not enough data
8.1(won by default)
94
Not enough data
7.8(won by default)
94
Not enough data
8.1(won by default)
92
Not enough data
7.8(won by default)
86
Platform
Not enough data
7.8(won by default)
88
Not enough data
8.0(won by default)
89
Not enough data
8.4(won by default)
88
Not enough data
8.3(won by default)
90
Not enough data
8.6(won by default)
90
Not enough data
8.1(won by default)
89
Not enough data
8.1(won by default)
90
Not enough data
7.9(won by default)
86
Not enough data
8.3(won by default)
88
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
9.3
81
Not enough data
9.3
80
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Process Analysis
9.4
80
Not enough data
9.2
80
Not enough data
9.4
80
Not enough data
Automation
9.4
80
Not enough data
9.2
79
Not enough data
Generative AI
8.7
25
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Employee Experience (DEX) ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
9.3
23
Not enough data
8.6
22
Not enough data
9.6
23
Not enough data
9.3
23
Not enough data
9.3
23
Not enough data
9.2
23
Not enough data
9.1
23
Not enough data
Generative AI
8.3
7
Not enough data
Workforce Management
9.1
23
Not enough data
9.3
23
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
23
Not enough data
9.6
23
Not enough data
Data Capture
8.6
56
Not enough data
8.5
56
Not enough data
Data Extraction
8.7
56
Not enough data
8.5
56
Not enough data
Data Validation
8.8
55
Not enough data
Workflow Automation
8.5
55
Not enough data
8.7
56
Not enough data
Document Management
8.7
55
Not enough data
8.4
56
Not enough data
Machine Learning
8.2
55
Not enough data
Natural Language Processing
8.1
55
Not enough data
Semantic Analysis
8.4
54
Not enough data
Data Integration
8.6
54
Not enough data
Security
8.7
56
Not enough data
8.8
56
Not enough data
Integration - Machine Learning
Not enough data
Not enough data
Learning - Machine Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
9.4
9
Not enough data
9.4
9
Not enough data
Integrations & Connectivity
9.3
9
Not enough data
8.3
9
Not enough data
Automation Execution & Intelligence
9.4
9
Not enough data
8.7
9
Not enough data
Development & Customization
9.4
9
Not enough data
8.9
9
Not enough data
Governance & Security
9.1
9
Not enough data
9.6
9
Not enough data
Reporting & Analytics
8.5
9
Not enough data
9.4
9
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
8.6
7
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
8.6
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Cross-Channel Advertising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
8.2
22
Not enough data
8.9
22
Not enough data
8.3
22
Not enough data
8.7
22
Not enough data
8.4
22
Not enough data
Data Control
8.6
22
Not enough data
8.3
22
Not enough data
8.6
22
Not enough data
Publishing
8.3
22
Not enough data
8.7
22
Not enough data
8.1
22
Not enough data
Agentic AI - Low-Code Development Platforms
8.8
11
Not enough data
9.7
10
Not enough data
8.8
10
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Automation Anywhere and Fluency are categorized as Robotic Process Automation (RPA)
Unique Categories
Automation Anywhere is categorized as AI Agent Builders, AI Orchestration, Digital Employee Experience (DEX) Management, Infrastructure as a Service (IaaS), IT Service Management (ITSM) Tools, Machine Learning, Master Data Management (MDM), Observability Software, Office 365 Management, Knowledge Base, Intelligent Document Processing (IDP), Business Automation Platforms (BAPs), Low-Code Development Platforms, Process Mining, SAP Store, and Call Center Infrastructure (CCI)
Fluency is categorized as Social Media Advertising, Mobile Advertising, Paid Search Advertising, Cross-Channel Advertising, and Display Advertising
Reviews
Reviewers' Company Size
Automation Anywhere
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fluency
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
29.5%
Computer Software
10.6%
Financial Services
6.5%
Banking
4.6%
Telecommunications
4.4%
Other
44.4%
Marketing and Advertising
53.2%
Automotive
27.1%
Real Estate
7.4%
Commercial Real Estate
2.1%
Online Media
1.6%
Other
8.5%
Alternatives
Discussions
Is there a convenient way for bots to read scanned PDF files?
10 Comments
PP
It depends on the quality of the scanned docs. There are some high end tools like AA IQBOT. But even they will fail if the quality is not good enough. If the...Read more
What's the best way to extract data if Object Cloning isn't working?
5 Comments
MR
If object cloning us not working for you please try OCR or IR. Read more
Sometimes when bot is running, I noticed that error screenshots as blank or black screen.Why?
5 Comments
VR
maybe internet slow. when the screen flickering the white screen appears, on that time screenshot will be takenRead more
Fluency has no discussions with answers
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