# Sometimes when bot is running, I noticed that error screenshots as blank or black screen.Why?

when bot is running, I noticed that it failed at some point but getting error screenshots as blank or black screen.

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Software Engineer
- Net upvotes: 1


## Comments
### Comment 1

Display adapter driver update issues, or issues with recent updates or installations.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: RPA Developer



### Comment 2

multiple reasons - process lag, application lag, internet speed, application up / down, bot not scheduled properly etc. 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Enabling digital transformation for global growth businesses



### Comment 3

It's happened a few times with our bots as well. Usually it happens for us when the network goes down or the connection from the control room to the client is lost which is what caused the error to begin with.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Innovative Programmer/Analyst | Develop,Enhance,Convert and Validate Complex Computer Systems | Deliver IT Applications



### Comment 4

I agree that it is possibly a timing issue.  you may need  to insert a small delay at the top of your error handling task, maybe specific to the page(s)/window(s) the blank screen shots occur at.  Can you inject an error at those blank screen shot points to test out the timing?

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Consultant Manager



### Comment 5

maybe internet slow. when the screen flickering the white screen appears, on that time screenshot will be taken

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Programmer




## Related Product
[Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)

## Related Category
[AI Orchestration](https://www.g2.com/categories/ai-orchestration)

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