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At a Glance
Market Segments
Small-Business (60.1% of reviews)
Small-Business (69.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Attentive
Star Rating
(1,074)4.6 out of 5
Market Segments
Small-Business (60.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AttentiveTextline
Star Rating
(366)4.7 out of 5
Market Segments
Small-Business (69.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Textline excels in Two-Way Text Messaging with a score of 9.4, while Attentive falls behind at 7.9. Reviewers mention that Textline's seamless interaction capabilities enhance customer engagement significantly.
- Reviewers mention that Textline's Bulk SMS feature scores 9.3, outperforming Attentive's 9.0. Users say that Textline's ability to send mass messages efficiently is a game-changer for small businesses looking to reach a larger audience quickly.
- Users on G2 highlight Textline's superior Automatic Replies feature, scoring 9.2 compared to Attentive's 8.3. Reviewers say that Textline's quick response capabilities help maintain customer satisfaction and streamline communication.
- G2 users report that Textline's Ease of Use score of 9.3 is higher than Attentive's 9.2. Reviewers mention that Textline's intuitive interface makes it easier for small businesses to adopt and utilize the software effectively.
- Reviewers mention that Textline's Personalization capabilities score 9.0, while Attentive's score is 8.5. Users say that Textline allows for more tailored messaging, which is crucial for building customer relationships.
- Users report that Textline's Quality of Support is rated at 9.4, matching Attentive's score. However, reviewers mention that Textline's support team is often praised for their responsiveness and helpfulness, making it a reliable partner for businesses.
Pricing
Entry-Level Pricing
Attentive
No pricing availableTextline
Essentials
Contact Us
The Essentials plan gets you everything the team needs to start texting efficiently.
- 600 Included Message Credits per month
- Multiple departments
- Multiple phone numbers
Free Trial
Attentive
Free Trial is available
Textline
Free Trial is available
Ratings
Meets Requirements
8.9
944
9.2
332
Ease of Use
9.1
953
9.3
344
Ease of Setup
8.8
689
9.2
299
Ease of Admin
8.9
393
9.1
185
Quality of Support
9.3
937
9.4
327
Has the product been a good partner in doing business?
9.2
398
9.3
185
Product Direction (% positive)
9.1
904
9.1
338
Features by Category
Email Marketing
7.3
54
Feature Not Available
7.6
51
Feature Not Available
7.3
52
Feature Not Available
7.4
51
Feature Not Available
Online Marketing
7.4
56
Feature Not Available
7.7
55
8.5
26
8.2
56
Feature Not Available
8.3
55
8.7
26
7.7
51
Feature Not Available
Lead Management
8.0
49
Feature Not Available
7.8
49
Feature Not Available
7.8
47
7.9
26
7.0
45
Feature Not Available
7.1
46
7.9
25
7.3
47
Feature Not Available
7.2
46
7.8
25
7.2
47
7.7
26
Campaign Management
7.6
46
Feature Not Available
7.2
44
Feature Not Available
7.2
44
Feature Not Available
6.9
45
Feature Not Available
Social
6.5
43
Feature Not Available
6.5
43
Feature Not Available
6.6
43
Feature Not Available
6.5
42
Feature Not Available
6.5
43
Feature Not Available
Reporting & Analytics
7.7
47
Feature Not Available
7.7
45
Feature Not Available
7.8
46
Feature Not Available
7.7
45
Feature Not Available
6.7
43
Feature Not Available
Platform
7.5
56
8.6
32
7.8
56
8.2
31
8.5
56
9.4
32
7.8
55
Feature Not Available
7.2
55
7.2
32
9.0
56
8.4
31
7.6
55
7.4
31
Agentic AI - Marketing Automation
6.6
39
Not enough data
6.9
41
Not enough data
6.9
40
Not enough data
6.9
41
Not enough data
6.9
41
Not enough data
6.9
40
Not enough data
Integration
7.9
56
8.2
32
7.8
57
7.1
32
7.5
56
7.7
33
Messenger
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
68
Not enough data
Feature Not Available
Channels
Not enough data
6.7
64
Not enough data
7.2
64
Not enough data
9.2
66
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Customers
Not enough data
8.3
64
Not enough data
8.3
63
Not enough data
7.7
61
Not enough data
7.7
61
Not enough data
Feature Not Available
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
9.3
43
Not enough data
9.0
43
Not enough data
Feature Not Available
Not enough data
9.2
41
Not enough data
9.3
41
Not enough data
9.3
42
Not enough data
Feature Not Available
Not enough data
9.2
42
Text Messaging
9.2
765
9.2
79
7.8
712
9.4
84
9.2
769
9.2
79
8.2
735
9.2
80
9.0
773
7.8
73
8.6
748
8.6
72
8.4
750
9.0
79
8.3
684
8.7
75
SMS Platform
8.1
761
8.0
72
8.6
758
9.0
73
7.8
618
Feature Not Available
6.5
536
8.1
68
8.0
661
7.3
66
8.2
685
8.0
71
Agentic AI - SMS Marketing
6.9
354
8.9
14
7.1
352
8.8
14
7.1
354
9.0
14
7.0
351
9.0
14
7.0
343
8.5
14
7.1
345
9.2
14
Survey Management
Not enough data
7.7
18
Not enough data
8.1
18
Not enough data
7.5
17
Not enough data
8.6
17
Survey Customization
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
7.4
17
Not enough data
7.4
16
Survey Insights
Not enough data
7.7
16
Not enough data
7.2
16
Not enough data
7.5
16
Not enough data
8.6
16
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.7
173
Not enough data
8.5
166
Not enough data
8.4
166
Not enough data
9.0
170
Support Automation
Not enough data
8.5
167
Not enough data
8.6
167
Not enough data
8.7
167
Not enough data
8.4
170
Generative AI
Not enough data
7.1
80
Not enough data
6.8
79
Messaging Channels
Not enough data
9.4
67
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Administration
Not enough data
8.6
64
Not enough data
8.2
64
Not enough data
7.4
63
Not enough data
7.8
63
Customer Support
Not enough data
9.6
65
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Automation
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
63
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
8.1
62
Not enough data
9.0
62
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Internal Use
Not enough data
Feature Not Available
Not enough data
9.1
63
Not enough data
8.5
63
Not enough data
Feature Not Available
Not enough data
9.1
62
Not enough data
8.9
63
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
8.0
343
Feature Not Available
8.5
389
|
Verified
8.6
30
7.7
298
Feature Not Available
7.7
334
8.0
29
Campaigns
7.8
320
Feature Not Available
8.1
312
9.0
29
8.8
374
|
Verified
9.3
30
8.1
347
9.6
30
7.4
279
Feature Not Available
8.3
373
7.9
29
Engagement
8.5
369
7.1
27
Platform
8.7
369
8.0
28
8.3
342
|
Verified
Feature Not Available
8.0
293
8.0
29
Agentic AI - Mobile Marketing
6.8
143
Not enough data
6.7
140
Not enough data
6.8
140
Not enough data
6.8
139
Not enough data
6.8
139
Not enough data
7.0
140
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
8.5
56
Not enough data
9.3
56
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
54
Categories
Categories
Shared Categories
Attentive and Textline are categorized as Mobile Marketing, SMS Marketing, and Marketing Automation
Unique Categories
Attentive is categorized as RCS Business Messaging
Textline is categorized as Conversational Support, HIPAA Compliant Messaging, Conversational Marketing, Survey, Proactive Notification, Appointment Reminder, Customer Service Automation, and Live Chat
Reviews
Reviewers' Company Size
Attentive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.8%
Apparel & Fashion
16.6%
Consumer Goods
11.9%
Marketing and Advertising
8.4%
Health, Wellness and Fitness
8.0%
Other
32.4%
Hospital & Health Care
6.7%
Health, Wellness and Fitness
6.7%
Consumer Services
5.9%
Insurance
5.6%
Transportation/Trucking/Railroad
4.5%
Other
70.7%
Discussions
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
Is Textline good?
2 Comments
LS
Textline is a great alternative for customer support without compromising your personal phone number Read more
Textline has no more discussions with answers
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