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Compare Attentive and Insider One 
At a Glance
Market Segments
Small-Business (60.0% of reviews)
Mid-Market (45.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Attentive
Star Rating
(1,075)4.6 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AttentiveInsider One
Star Rating
(1,262)4.8 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider OneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Insider One excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Attentive. Users appreciate the platform's robust features, such as the ability to create tailored WhatsApp journeys and the seamless integration of AI assistants for lead tracking and transaction management.
- Users say that Insider One's implementation process is notably quick and intuitive, with many highlighting the effective onboarding support provided by account managers. In contrast, while Attentive is also praised for its ease of setup, some users feel it lacks the depth of features that Insider One offers.
- Reviewers mention that Insider One provides superior support quality, with a score of 9.6 in this area. Users have noted the responsiveness and helpfulness of the support team, which enhances their overall experience. Attentive, while still receiving positive feedback for its support, scores slightly lower at 9.3.
- According to verified reviews, Insider One shines in its email marketing capabilities, with users praising features like dynamic content and automated responses. This is contrasted by Attentive, where users have expressed that while the platform is effective, it does not match the advanced email functionalities of Insider One.
- Users highlight that Insider One's analytics and reporting tools are particularly strong, allowing for detailed campaign analysis and performance tracking. Attentive users appreciate its reporting features as well, but some feel they are not as comprehensive or user-friendly as those offered by Insider One.
- Reviewers note that Insider One is particularly well-suited for mid-market businesses, with a significant portion of its user base falling into this category. In contrast, Attentive is more popular among small businesses, which may influence the feature sets and support tailored to different market segments.
Pricing
Entry-Level Pricing
Attentive
No pricing availableInsider One
No pricing availableFree Trial
Attentive
Free Trial is available
Insider One
Free Trial is available
Ratings
Meets Requirements
8.9
945
9.4
1,141
Ease of Use
9.1
954
9.4
1,153
Ease of Setup
8.8
690
9.0
611
Ease of Admin
8.9
393
9.1
311
Quality of Support
9.3
938
9.6
1,138
Has the product been a good partner in doing business?
9.2
398
9.5
312
Product Direction (% positive)
9.1
905
9.8
1,095
Features by Category
Email Marketing
7.3
54
9.6
512
7.6
51
9.6
491
7.3
52
9.6
494
7.4
51
9.6
435
Online Marketing
7.4
56
Feature Not Available
7.7
55
9.6
531
8.2
56
9.6
546
8.3
55
9.5
535
7.7
51
Feature Not Available
Lead Management
8.0
49
9.5
505
7.8
49
9.5
503
7.8
47
9.6
550
7.0
45
Feature Not Available
7.1
46
9.5
482
7.3
47
9.5
447
7.2
46
9.5
486
7.2
47
9.6
470
Campaign Management
7.6
46
Feature Not Available
7.2
44
Feature Not Available
7.2
44
Feature Not Available
6.9
45
Feature Not Available
Social
6.5
43
Feature Not Available
6.5
43
9.4
441
6.6
43
9.4
452
6.5
42
Feature Not Available
6.5
43
Feature Not Available
Reporting & Analytics
7.7
47
9.4
532
7.7
45
9.4
527
7.8
46
9.4
521
7.7
45
9.4
518
6.7
43
9.2
421
Platform
7.5
56
9.5
528
7.8
56
9.5
278
8.5
56
9.6
507
7.8
55
9.5
444
7.2
55
9.4
449
9.0
56
9.5
490
7.6
55
9.4
430
Agentic AI - Marketing Automation
6.6
39
8.9
25
6.9
41
8.9
25
6.9
40
8.9
25
6.9
41
8.8
25
6.9
41
8.8
25
6.9
40
8.8
24
Integration
7.9
56
9.4
499
7.8
57
9.4
498
7.5
56
9.4
460
Visitor Behavior
Not enough data
9.5
582
Not enough data
9.6
600
Not enough data
9.5
545
Templates
Not enough data
9.5
561
Not enough data
9.5
605
Not enough data
9.6
598
Personalization
Not enough data
9.6
590
Not enough data
9.5
577
Not enough data
9.6
587
Not enough data
9.4
521
Not enough data
9.5
571
Not enough data
9.6
573
Not enough data
9.6
598
Not enough data
9.6
586
Multichannel
Not enough data
9.6
590
Not enough data
9.5
526
Not enough data
9.6
588
Administration
Not enough data
9.6
582
Not enough data
9.4
601
Not enough data
9.5
577
Not enough data
9.4
579
Agentic AI - E-Commerce Personalization
Not enough data
8.3
20
Not enough data
8.2
20
Segmentation
Not enough data
9.7
602
Not enough data
9.6
582
Targeting
Not enough data
9.6
595
Not enough data
9.6
565
Triggered Content
Not enough data
9.5
503
Not enough data
9.5
500
Not enough data
9.7
554
Personalized Content
Not enough data
9.6
540
Not enough data
9.6
518
Not enough data
9.6
578
Agentic AI - Personalization Engines
Not enough data
8.8
14
Not enough data
8.9
15
Not enough data
9.0
16
Not enough data
8.9
15
Not enough data
8.9
15
Not enough data
9.0
16
Text Messaging
9.2
766
9.6
86
7.8
713
9.4
80
9.2
769
9.5
81
8.2
736
9.4
82
9.0
773
9.4
86
8.6
748
9.4
84
8.4
750
9.5
87
8.3
684
9.4
82
SMS Platform
8.1
762
9.4
85
8.6
758
9.5
86
7.8
618
9.3
80
6.5
536
Feature Not Available
8.0
661
9.3
86
8.2
685
9.3
85
Agentic AI - SMS Marketing
6.9
354
8.9
21
7.1
352
8.8
21
7.1
354
8.7
21
7.0
351
8.8
21
7.0
343
8.8
22
7.1
345
8.6
22
Data Sourcing
Not enough data
9.5
583
|
Verified
Not enough data
9.5
571
|
Verified
Not enough data
9.6
378
Not enough data
9.5
600
|
Verified
Intelligence
Not enough data
9.4
606
|
Verified
Not enough data
9.5
576
|
Verified
Not enough data
9.6
567
|
Verified
Platform Basics
Not enough data
9.5
656
|
Verified
Not enough data
9.5
655
|
Verified
Platform Data
Not enough data
9.4
639
|
Verified
Not enough data
9.4
617
|
Verified
Not enough data
9.3
652
|
Verified
Not enough data
9.3
619
Platform Additional Functionality
Not enough data
9.5
623
|
Verified
Not enough data
9.5
618
|
Verified
Not enough data
9.4
606
Agentic AI - Customer Journey Analytics
Not enough data
8.7
36
Not enough data
8.6
35
Not enough data
8.6
34
Not enough data
8.7
33
Search Setup
Not enough data
9.5
57
Not enough data
9.6
58
Not enough data
9.5
56
Not enough data
9.6
54
Product Discovery
Not enough data
9.7
61
Not enough data
9.6
59
Not enough data
9.5
59
Not enough data
9.6
53
Not enough data
9.7
57
Integration
Not enough data
9.6
61
Not enough data
9.7
55
Not enough data
9.6
57
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.4
50
Not enough data
9.5
54
Not enough data
9.5
50
Not enough data
9.5
51
Not enough data
9.5
49
Not enough data
9.2
49
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.6
51
Not enough data
9.5
49
Not enough data
9.4
48
Not enough data
9.3
47
Conversational AI - Conversational Commerce Platforms
Not enough data
8.3
16
Not enough data
8.7
13
Not enough data
8.2
15
Not enough data
Feature Not Available
Not enough data
8.2
14
Platform integration - Conversational Commerce Platforms
Not enough data
8.6
15
Not enough data
8.1
15
Not enough data
Feature Not Available
Not enough data
8.0
14
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Feature Not Available
Not enough data
8.7
13
Agentic AI - Personalization
Not enough data
8.8
33
Not enough data
8.8
32
Not enough data
8.7
32
Not enough data
8.6
31
Not enough data
8.8
32
Not enough data
8.7
33
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
8.0
343
9.3
625
8.5
390
|
Verified
9.4
697
7.7
298
9.3
558
|
Verified
7.7
334
9.4
603
|
Verified
Campaigns
7.8
320
9.4
581
|
Verified
8.1
312
9.7
700
|
Verified
8.8
375
|
Verified
9.4
487
8.1
348
9.2
487
7.4
279
9.6
574
|
Verified
8.3
374
9.6
660
|
Verified
Engagement
8.5
369
9.6
628
Platform
8.7
369
9.6
676
8.3
342
|
Verified
9.4
627
|
Verified
8.0
293
9.5
548
Agentic AI - Mobile Marketing
6.8
143
9.1
32
6.7
140
9.0
31
6.8
140
9.0
31
6.8
139
9.0
30
6.8
139
9.0
30
7.0
140
9.0
31
Categories
Categories
Shared Categories
Attentive and Insider One are categorized as Mobile Marketing, SMS Marketing, and Marketing Automation
Unique Categories
Attentive is categorized as RCS Business Messaging
Insider One is categorized as E-Commerce Search, Personalization, Personalization Engines, E-Commerce Personalization, Customer Journey Analytics, Customer Data Platform (CDP), WhatsApp Marketing, and Conversational Commerce Platforms
Reviews
Reviewers' Company Size
Attentive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Insider One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
22.7%
Apparel & Fashion
16.6%
Consumer Goods
11.8%
Marketing and Advertising
8.4%
Health, Wellness and Fitness
8.0%
Other
32.4%
Retail
26.3%
Apparel & Fashion
10.2%
Cosmetics
4.0%
Food & Beverages
3.8%
Marketing and Advertising
3.7%
Other
52.0%
Alternatives
Discussions
What is the best way to reduce subscribers opting out of text messages
6 Comments
JT
Relevant and segmented messages. Limit the number of 'site wide' offers - communicate based on the customer persona or past site/purchase behavior.Read more
Will there be full email options for Attentive soon?
3 Comments
Official Response from Attentive
Hi Live Fabulously team, we've flagged this question to your CSM and they'll be reaching out directly to you. Thanks!Read more
Conversion rate has slowed in Q1, any tips or advice?
1 Comment
Official Response from Attentive
Hi Ceata, there are a few strategies that can optimize CVR. It's best if your CSM gives recommendations more specific to your business, so we'll have them...Read more
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
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