G2 reviewers report that Atera excels in providing a user-friendly experience, with many users highlighting its straightforward interface and quick implementation process. Features like automated patch deployment and real-time device monitoring are particularly praised for enhancing operational efficiency.
Users say that Oomnitza offers a comprehensive view of asset management, making it easy to track the entire asset lifecycle. Reviewers appreciate its simplicity and the ability to integrate seamlessly with other tools, which helps create an end-to-end picture of asset management.
According to verified reviews, Atera stands out for its proactive monitoring capabilities, with users noting that the automated monitoring thresholds help address potential outages before they become critical issues. This level of visibility into device health is a significant advantage for IT teams.
Reviewers mention that while Oomnitza has a strong support system, with dedicated assistance for resolving issues, Atera's support is also highly rated, though slightly less so. Users appreciate the responsiveness of Atera's support team, which contributes to a positive overall experience.
G2 reviewers highlight that Atera's focus on small businesses allows it to cater effectively to their specific needs, with features designed to simplify IT asset management. In contrast, Oomnitza's enterprise focus may not resonate as well with smaller organizations looking for tailored solutions.
Users report that both platforms have strong asset inventory capabilities, but Oomnitza receives higher marks for hardware and mobile asset inventory management. Reviewers note that Oomnitza's tools for tracking hardware assets and mobile devices are particularly robust, making it a solid choice for enterprises with diverse asset needs.
How does your pricing compare to the traditional RMM vendors?
1 Comment
Official Response from Atera
At Atera, you only get billed a fixed monthly fee for the number of technicians that actually use our software. So you don’t pay more when you grow or add...Read more
Can I generate automatically a Service Ticket from an Agent Alert?
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Official Response from Atera
It is possible to automatically generate a ticket from an alert. We do not recommend it because it can create a lot of noise in the ticket dashboard. The...Read more
What current companies are using Oomnitza? Has it been helpful for companies?
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DB
Enterprise customers including Yelp, Zendesk, Wikimedia, Sendgrid, Flatiron Health rely on Oomnitza for compliance, audit, security and overall IT asset...Read more
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